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All 44 San Juan hotels

Hotel Milano

2.5 of 5 Hotel   |   Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
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Hotel Milano
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Ranked #17 of 44 hotels in San Juan
Certificate of Excellence 2013
A recent review
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709 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

So far the best hotel I've even stayed while in Old San Juan. If you are looking for a family hotel this is the one. Staff very friendly and respectful. Rooms are clean, mattress is good, bathrooms are clean. Great full continental breakfast with a lot of options of fruits. Location is a plus if you are looking for a... More

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Medford, Oregon
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love being in Viejo San Juan where we can walk to good restaurants and see a beautiful part of San Juan at our leisure. Hotel Milano again was our choice and we love the convenience, the good beds and quiet rooms. The reasonable breakfast is nice to have available too.

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was the second time my daughter and I have stayed at the Milano, and were very pleased. The staff was courteous, the rooms very clean, the temperature of the room was consistently cool, the beds were comfortable, the room was quiet, and the location can't be beat, being right in the middle of Old San Juan. We will definitely... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is very clean and staff were ok. Location was good for moving around OSJ. WE booked a junior room with a double bed. I did not expect for that price, I would get a tiny room with no windows. It was scary for me! Isn't there some type of Fire Code that requires a secondary exit from the... More

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juansan, Owner at Hotel Milano, responded to this review

Room Type: Junior Room 1 Full Bed No view, rear side of the building. Approximate 190 square feet. That is the description is posted everywhere about the room you rented so you knew all that by the time you made the reservation and it is not a hole like you mentioned it is a very economical room for people don't... More

Deerfield Beach, FL
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I want to thank milano hotel in Old San Juan - Puerto Rico that had beautiful stay for a whole week. Hotel and rooms very clean, courteous staff, and most importantly, the hotel owner is always present. This was not the first time I've stayed at this hotel. When I go back to Puerto Rico will surely staying again at... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is not a good choice for your stay in Old San Juan. It is simply a dumpy old building. There is FILTHY carpeting in the hallways and in our hotel room. I would not walk around my room with bare feet. GET NEW CARPET!!! Two positives: the staff was very nice and helpful and it's in a wonderful location.

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juansan, Owner at Hotel Milano, responded to this review

You are using harsh words for us but just like to let you know that we started to change all the rugs last week and soon will be finished thank you for your concern and hope to have you next year wiyh us again. More

Culpeper, Virginia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 weeks ago

It was nice, we had perfect view but do need to upgrade just a bit. We arrived very early and were informed our room would not be ready until check in at 3:00. We were allowed to leave our luggage there and happened to stop by at 1:30 and our room was available which was a blessing!

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Kamloops, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had booked a different hotel just down the street. I had made a mistake on the date so we ended up staying here. The desk staff was reasonably friendly upon check-in. The bell boy was very good, friendly and helpful. I would consider this room below average for the price we paid. The room was bright, (lots of windows).... More

Was this review helpful? Yes 1
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although temporarely difficult to access with taxi due to street intersection being reconstructed, it is the best affordable and well centered to visit the Old San Juan. Personnel was helpfull with luggage, very helpfull with suggestions where to go and what to do in town, even provide discount coupons for restaurants and shopping. Top restaurant now opened only for breakfeast... More

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Lancaster, Pennsylvania
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2014

Great location in Old Town, but hard to get to with luggage. Due to the fact, street construction has closed the street in front of and near the hotel, making it accessible by foot only. I was also disappointed the roof terrance restaurant was not operating for lunch and dinner and was open daily, for only a limited continental breakfast... More

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Additional Information about Hotel Milano

Also Known As:
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Milano San Juan
Address: Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Wheelchair access
Hotel Style:
#9 Business Hotel in San Juan
#13 Family Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Milano 2.5*
Official Description (provided by the hotel):
Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more   less 
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