We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 San Juan hotels

Hotel Milano

2.5 of 5 Hotel   |   Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Hotel amenities
Save Saved
You added Hotel Milano to your Saves list
Hotel Milano
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Booking.com
and 6 more sites!
Ranked #18 of 44 hotels in San Juan
Certificate of Excellence 2013
A recent review
Write a Review

710 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cleveland, Ohio, United States
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The best part of this hotel is breakfast on the roof. Other than that, a room at the Sheraton would probably be better and they are about the same price. We stayed here because the first hotel we booked was closed when we arrived. Maybe they have better rooms that the one we stayed in, but the overall appearance of... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

So far the best hotel I've even stayed while in Old San Juan. If you are looking for a family hotel this is the one. Staff very friendly and respectful. Rooms are clean, mattress is good, bathrooms are clean. Great full continental breakfast with a lot of options of fruits. Location is a plus if you are looking for a... More

Was this review helpful? Yes 1
Medford, Oregon
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We love being in Viejo San Juan where we can walk to good restaurants and see a beautiful part of San Juan at our leisure. Hotel Milano again was our choice and we love the convenience, the good beds and quiet rooms. The reasonable breakfast is nice to have available too.

Was this review helpful? Yes 1
Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was the second time my daughter and I have stayed at the Milano, and were very pleased. The staff was courteous, the rooms very clean, the temperature of the room was consistently cool, the beds were comfortable, the room was quiet, and the location can't be beat, being right in the middle of Old San Juan. We will definitely... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is very clean and staff were ok. Location was good for moving around OSJ. WE booked a junior room with a double bed. I did not expect for that price, I would get a tiny room with no windows. It was scary for me! Isn't there some type of Fire Code that requires a secondary exit from the... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
juansan, Owner at Hotel Milano, responded to this review

Room Type: Junior Room 1 Full Bed No view, rear side of the building. Approximate 190 square feet. That is the description is posted everywhere about the room you rented so you knew all that by the time you made the reservation and it is not a hole like you mentioned it is a very economical room for people don't... More

Deerfield Beach, FL
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I want to thank milano hotel in Old San Juan - Puerto Rico that had beautiful stay for a whole week. Hotel and rooms very clean, courteous staff, and most importantly, the hotel owner is always present. This was not the first time I've stayed at this hotel. When I go back to Puerto Rico will surely staying again at... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is not a good choice for your stay in Old San Juan. It is simply a dumpy old building. There is FILTHY carpeting in the hallways and in our hotel room. I would not walk around my room with bare feet. GET NEW CARPET!!! Two positives: the staff was very nice and helpful and it's in a wonderful location.

Was this review helpful? Yes
juansan, Owner at Hotel Milano, responded to this review

You are using harsh words for us but just like to let you know that we started to change all the rugs last week and soon will be finished thank you for your concern and hope to have you next year wiyh us again. More

Culpeper, Virginia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed March 19, 2014

It was nice, we had perfect view but do need to upgrade just a bit. We arrived very early and were informed our room would not be ready until check in at 3:00. We were allowed to leave our luggage there and happened to stop by at 1:30 and our room was available which was a blessing!

Was this review helpful? Yes
Kamloops, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 17, 2014

We had booked a different hotel just down the street. I had made a mistake on the date so we ended up staying here. The desk staff was reasonably friendly upon check-in. The bell boy was very good, friendly and helpful. I would consider this room below average for the price we paid. The room was bright, (lots of windows).... More

Was this review helpful? Yes 1
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2014

Although temporarely difficult to access with taxi due to street intersection being reconstructed, it is the best affordable and well centered to visit the Old San Juan. Personnel was helpfull with luggage, very helpfull with suggestions where to go and what to do in town, even provide discount coupons for restaurants and shopping. Top restaurant now opened only for breakfeast... More

Was this review helpful? Yes

Been to Hotel Milano? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Milano

Also Known As:
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Milano San Juan
Address: Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Wheelchair access
Hotel Style:
#9 Business Hotel in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Milano 2.5*
Official Description (provided by the hotel):
Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Hotels.com, Tingo, Venere, Cheap Tickets and Travelocity so you can book your Hotel Milano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Milano, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.