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Hotel Milano

Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
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Hotel Milano
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Hotel Milano
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783 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was one of my first trips to Puerto Rico and I had the pleasure of staying at the Hotel Milano. I travel quite a bit and mainly use major chain resorts but decided on this charming local gem. I could not have been happier with my stay. The rooms are very cozy, the staff is amazing and nice. They... More 

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited Old San Juan for a day before we got on our cruise ship. We asked the door man at our hotel where he would go for lunch. We explained we wanted some local flavor, not a chain restaurant. He suggested we walk over to this hotel and check out the roof top restaurant where he likes to go... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This hotel was clean and very friendly. It is in the heart of downtown within walking distance of many sites. IT was dated but it served our purpose for a night before the cruise and it was very clean. There is a bar restaurant upstairs with a great view and again very friendly staff. Kept our luggage while we toured... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

I am not impressed. It's an old and tired hotel with at least 15 years of grime in its carpeted bedroom floor. 190$ for a room is outrageous. I almost slept fully clothed to avoid touching the bed. On my way here I stayed at the "da house" much better ambient, clean and cheaper!

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juansan, Owner at Hotel Milano, responded to this review

It is vey obvious that you are not writing a review what you are doing is promoting another hotel, you have a clear agenda sir.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We planned this is "last minute" call from the US on Friday and got a room for Tuesday March 24th 2015 we arrived Tuesday night and the awesome service never stop until we left I would recommend this place anytime to anyone, in fact I'm star planning my next trip to PR in October this year, specialy thanks to Mr.... More 

Was this review helpful? Yes 1
Wichita, KS
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Old San Juan is a perfect place to spend your time when porting in and out of San Jusn and the Milano, although not a fancy hotel is a great find. Rooms are small, some have small windows at ceiling height so you do better with the deluxe room. The hotel is right on the main street and walking distance... More 

Was this review helpful? Yes 3
London, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked this hotel January 2014 for travel March 2015. Booking through my travel agent. Paid for three rooms at time of booking, received confirmation number with email from the Milano Hotel. Arrived, only to be told there were no rooms available. A check of their computer found us in their system, but no rooms available. Asked for my credit card... More 

Was this review helpful? Yes 8
Adams, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Welcoming staff, kept our bags arly in the morning well before checkin so we could tour, flagged down a cab for us when we left. We enjoyed the quaint well located hotel with cool rooftop restaurant and outdoor seating. Also a few steps away from a neat little bar and grill called Greengos Caribbean Catina. Internet worked great and had... More 

Was this review helpful? Yes 1
Jeffersonville, Vermont
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2015

Spent two nights here, small room but bed was comfortable, plenty of hot water and front desk staff very helpful. Centrally located in Old San Juan, we walked to restaurants, galleries and bars.We love this colorful city and its friendly people.

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

Wonderful location , quiet , very clean rooms and bathrooms . Very pleasant and helpful staff . Very good restaurant . One of the safest hotels for you to leave your belongings . And the owner always present and very nice and friendly . I consider the Hotel Milano of Puerto Rico the best located in the historic city where... More 

Was this review helpful? Yes 1
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