We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express San Juan Condado

Hotel website
Hotel deals
1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express San Juan Condado
Professional photos View all
Browse nearby
Holiday Inn Express San Juan Condado
Write a Review

176 reviews from our community

Traveler rating
    42
    74
    41
    11
    8
See reviews for
43
58
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (44)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (58)
All months
Dusseldorf, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed only half a day, having a late flight out of sju postcruise. The staff is really amazing: helpful and very nice. The room was perfectly fine with large comfortable beds. The AC is very very noisy though, this would be my only complaint! Thank you for a nice experience!!!

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Sandarah H, Thank you so much for your 5 STAR rating. We appreciate your kind words and your feedback and it has been our pleasure to serve you. Hope to see you soon. Kind Regards More 

Gallatin, Tennessee
Top Contributor
119 reviews 119 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel was nice and clean. The staff was very friendly. They have a breakfast served in the morning that was also good. Close to the beach, shops, and eats. Just down from 2 casinos. I would stop again.

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear 310ran, Thank you so much for your comments and we are thrilled to hear that you had a very positive experience with us. Thank you for noticing our cleanliness along with our customer service. We will be looking forward to having you back again very soon. Kind Regards More 

Monticello
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is not on the beach but across, the street and in a block from the sea. The rooms are clean. Good towels and stuff. Staff are very friendly, helpful and readily smile. The furniture in the rooms a bit funky, and not well thought out. The bed good, but the air conditioner in the room is loud and... More 

Was this review helpful? Yes 1
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear lpssptr, Thank you so much for your 4 star rating and your detailed feedback. We are very happy to hear that you liked our location in the city along with our customer service. Hope to have you back with us again next time you visit our island. Happy Travels! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

For those looking for a fancy hotel, with fancy breakfast and so on, this is not the hotel for you. It is well located, at the Condado District, with a great atmosphere surrounding the area. Bathroom is good, nice towels; I've stayed in other hotels of the same kind where the towels barely dry your hands. Frequented by tourists, maybe... More 

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear GilPTY, Thank you so much for your feedback regarding our hotel. As Holiday Inn Express we try to provide the best rates with great service at a great location compared to the resorts in the area. We appreciate your kind comments and thank you again for choosing us and hope you visit us again very soon. Happy Travels! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were only there one night we arrived very late and they were very accommodating realizing it was our first time made sure we knew where to go and when. The breakfast was perfect and got us through almost til dinner. The front desk clerks arranged our transportation to the ferry and offered great advise!!! Thank you!!

Was this review helpful? Yes 1
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Hello Laura H, Thank you so much for your awesome review. It makes us very happy to hear that your stay went excellent and you had such a positive experience with us. We strive to be the best in all areas and your feedback has been so valuable to see where we stand. Thanks again for staying with us and... More 

Phoenix, Arizona
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights post cruise. Good location. Easy walk to the beach and restaurants. The hotel is small but adequate. Great staff. Very professional and helpful. Breakfast is ok and what you would pretty much expect at this type property. As some have mentioned small. The elevators are very small especially considering most everyone would check in with luggage. Enjoyed... More 

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear RENLAUBRI, Thank you very much for your feedback regarding your recent stay at Holiday Inn Express San Juan. We appreciate your business and very happy to hear that you had a positive experience with us along with our great location and customer service. Hope you visit our island again in the near future. Warm Regards More 

San Juan, Puerto Rico
1 review
3 of 5 stars Reviewed 2 weeks ago

Old Hotel that's been fixed up. Rooms are small but adequate, close to the beach. Breakfast is about as cheap and minimum as you get for free. Pool is small, internet is slow. elevators are tiny, you cant have more than 3 people on one at a time. The area is clean and the restaurants are just ok, nothing stood... More 

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Roskfran, Thank you so much for sharing your review and we are very sorry to hear that your stay was less than perfect this time. Thank you for noticing our prime location with best rates at a metropolitan San Juan Condado. We try to strive for the best along with our standards. Thank you again for staying with us... More 

Herndon, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The best part about this hotel is the location. Its across the Condado beach park which is quite busy and lively and plenty of options to dine. You can definitely get parking opposite to the hotel which is 15$ per day. The breakfast is also good, lot of options. You can also get a bus right across the street to... More 

Was this review helpful? Yes 3
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Rushabh S, Thank you for your 4 star rating. We are glad to hear that you had a great experience during your recent stay with us. Thank you for noticing our prime location and for your kind comments on our Complimentary breakfast. Hope to have you back with us soon. Safe Travels More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

I am just about to check out of this hotel, and I'm happy about that. We got to the hotel prior to our check in time and we were told that they could precheck in our bags. This would have been a nice convenience except they just put our bags in the hotel fitness center which was accessible by other... More 

Was this review helpful? Yes
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear A TripAdvisor Member, Thank you for sharing your review with us and for your feedback. I apologize for the inconvenience that occurred during your stay with us. Please be assured that this is not the standards we strive for and we will certainly do what is necessary to avoid for them to happen again. Please do not hesitate to... More 

Cheektowaga, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Picked this hotel for great location and reasonable price for a one night stay with my husband. Check in and concierge service was friendly and helpful, but took quite long because of limited staffing. Pre-check in for luggage was nice since we got there early and wanted to explore San juan without lugging our bags around. Wifi had consistently strong... More 

Was this review helpful? Yes 1
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Shleighbens, Thank you for taking the time to review our hotel and we would like to apologize if we failed to meet your expectations up to a 100% this time. We are definitely taking notes on the areas that you have mentioned and we will call for meetings with the department heads to look over. Thank you again for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (5)
Viewed
Room/suite (16)
Viewed
Dining (2)
Viewed
View from room (4)
Viewed
0:48
Videos (3)
Viewed
Other (5)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (40)
Viewed
Amenities (5)
Viewed
Pool (23)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question