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All 47 San Juan hotels

Holiday Inn Express San Juan Condado

3.0 of 5 Hotel   |   1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
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Ranked #31 of 47 hotels in San Juan
A recent review
3 of 5 stars reviewed 4 days ago
luis t Miami Beach, Florida
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52 people have reviewed this hotel

Traveler rating
    5
    23
    15
    4
    5
See reviews for
17
19
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Good location with public parking acroos the street for $15 per day. Personnel was cordial. Room was okay (holiday inn express) but had a humid smell. Breakfast was okay if you do not look for protein base food.

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Guatemala City, Guatemala
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Hotel has a very good location but did not compensate for the terrible room I got. I have never stayed in a more humid room in my life... I would run my hand over the bed sheets and they were humid-almost wet... When I'd dress every morning, my clothes were equally humid. Even if I had the AC on, the... More

Was this review helpful? Yes 1
Jamestown, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed for 6 days and loved it! It is like a new hotel! The concierge Janice. ..well I can't say enough nice things about her. If there is something you want to do or somewhere you want to go she will make it happen! If you are trying to vacation in a nice hotel on a... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 6 nights in August 2014. We had 2 rooms for 4 adults. We wanted a budget-friendly room for San Juan as we explored the island. The rooms were clean, quiet, and had comfortable beds. The shower worked well, but the toilet would get stuck and keep running. The location of this hotel is ideal, just a... More

Was this review helpful? Yes 2
Alabama
Top Contributor
120 reviews 120 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here precruise and the hotel was in a great location. U r one block from the beach and great restaurants and bars. The area around the hotel is safe to walk around in after dark. The hotel is minutes from the cruise terminal. The rooms are a little small, but clean and very efficient. I would stay here... More

Was this review helpful? Yes 1
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When reviewing a hotel, many people fail to explain what they were looking for when booking. We wanted something clean, safe, near restaurants, and comfortable. This hotel was perfect for us! Cost us $20+tip to get to in a cab from the airport. Very updated and exceptionally clean! Receptionists were very nice and helpful. The rooms are small - if... More

Was this review helpful? Yes 1
Orlando, FL
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn for a week with 3 other friends. We had 2 rooms, 2 people per room. My expectations of the hotel were minimal. I pictured the Holiday Inn as outdated and mediocre. I was completely wrong. The lobby was nicely refurbished, clean, sleek, and modern. The rooms were also very nice with lots of window... More

Was this review helpful? Yes 2
San Juan, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel was a no frills hotel and not deserving of being a"Holiday Inn". The bathroom door had no lock and we had our daughter sharing our room. The location was close to restaurants and bars but so are many other hotels.The staff couldn't accomodate our request for a room change and so we landed up calling "Expedia" who kindly... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear KashuD, Thank you for taking the time to provide feedback on your stay. We regret to see the accommodations available prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with... More

Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stood for one night before heading back to the states. Walking distance to the bars and shops. Nice decor, front desk was awesome, bathroom and room were updated and I slept well. Free breakfast buffet but I did not try it because I left too early. Must pay for parking but we were able to find... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used this hotel to stay at right before flying back to Richmond Va. The shower wouldnt drain and with 1 call to the front desk they sent someone up to repair it. Even after 11:30pm and with in 5 minutes shower was draining. The bathroom vent is really LOUD though and needs attention room 213. A/C worked great and... More

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Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 
Number of rooms
115

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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