We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 San Juan hotels

Holiday Inn Express San Juan Condado

3.0 of 5 Hotel   |   1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express San Juan Condado to your Saves list
Holiday Inn Express San Juan Condado
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
56%
Ranked #31 of 47 Hotels in San Juan
A recent review
4 of 5 stars reviewed 1 week ago
SembaTroy Troy, Michigan
Write a Review

55 reviews from our community

Traveler rating
    6
    25
    15
    4
    5
See reviews for
18
19
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Troy, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Great location, liked our stay. We aee fsmily of four. Kids are all adult. We were in a room with two queen bed, we had a restful night. Swimming pool was good, I wish it was a little bigger. Breakfast bar was not well managed. Evening stroll was great. Very close to beach, liked the easy access to beach.

Was this review helpful? Yes
Miami Beach, Florida
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Good location with public parking acroos the street for $15 per day. Personnel was cordial. Room was okay (holiday inn express) but had a humid smell. Breakfast was okay if you do not look for protein base food.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear luis t, We truly appreciate you taking the time to post your review and all the nice comments about the location of our hotel and our staff. Your comments with the room humidity and the breakfast has been noted for review and future considerations. Once again, thank you for your thoughtful comments. We look forward to the opportunity of... More

Guatemala City, Guatemala
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel has a very good location but did not compensate for the terrible room I got. I have never stayed in a more humid room in my life... I would run my hand over the bed sheets and they were humid-almost wet... When I'd dress every morning, my clothes were equally humid. Even if I had the AC on, the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Los Polanco C, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More

Jamestown, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed for 6 days and loved it! It is like a new hotel! The concierge Janice. ..well I can't say enough nice things about her. If there is something you want to do or somewhere you want to go she will make it happen! If you are trying to vacation in a nice hotel on a... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 6 nights in August 2014. We had 2 rooms for 4 adults. We wanted a budget-friendly room for San Juan as we explored the island. The rooms were clean, quiet, and had comfortable beds. The shower worked well, but the toilet would get stuck and keep running. The location of this hotel is ideal, just a... More

Was this review helpful? Yes 2
Alabama
Top Contributor
120 reviews 120 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here precruise and the hotel was in a great location. U r one block from the beach and great restaurants and bars. The area around the hotel is safe to walk around in after dark. The hotel is minutes from the cruise terminal. The rooms are a little small, but clean and very efficient. I would stay here... More

Was this review helpful? Yes 3
Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When reviewing a hotel, many people fail to explain what they were looking for when booking. We wanted something clean, safe, near restaurants, and comfortable. This hotel was perfect for us! Cost us $20+tip to get to in a cab from the airport. Very updated and exceptionally clean! Receptionists were very nice and helpful. The rooms are small - if... More

Was this review helpful? Yes 2
Orlando, FL
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Holiday Inn for a week with 3 other friends. We had 2 rooms, 2 people per room. My expectations of the hotel were minimal. I pictured the Holiday Inn as outdated and mediocre. I was completely wrong. The lobby was nicely refurbished, clean, sleek, and modern. The rooms were also very nice with lots of window... More

Was this review helpful? Yes 2
San Juan, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The hotel was a no frills hotel and not deserving of being a"Holiday Inn". The bathroom door had no lock and we had our daughter sharing our room. The location was close to restaurants and bars but so are many other hotels.The staff couldn't accomodate our request for a room change and so we landed up calling "Expedia" who kindly... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear KashuD, Thank you for taking the time to provide feedback on your stay. We regret to see the accommodations available prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with... More

Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 11, 2014

My family and I stood for one night before heading back to the states. Walking distance to the bars and shops. Nice decor, front desk was awesome, bathroom and room were updated and I slept well. Free breakfast buffet but I did not try it because I left too early. Must pay for parking but we were able to find... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Holiday Inn Express San Juan Condado, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express San Juan Condado? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Travelocity, Expedia, Priceline, Booking.com, Tingo, HotelsClick, Hotels.com, Venere and Agoda so you can book your Holiday Inn Express San Juan Condado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico

435 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (3)
Viewed
0:48
Videos (3)
Viewed
Pool/beach area (5)
Viewed
View from room (3)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Other (2)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (398)
Viewed
Amenities (17)
Viewed
Double Full Room - 1 (47)
Viewed
Double Full Room - 2 (40)
Viewed
Pool (23)
Viewed
Queen Room (71)
Viewed
Restaurants and Bars (10)
Viewed
Single Full Room (46)
Viewed
Suite (108)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in San Juan with
any amenities