After i paid in orbitz i got to the hotel and the manager told me to give him my credit card so he could take a down payment on the room so then he tells me that my wife should identify her self...wow buddy i paid..... ??what does my wife has todo with it....look your better off getting a motel... More

I was a little hesitant about the hotel after the reviews I read, but because of the location i didnt think it could be that bad and we decided to stay there and see for myself- but that was a mistake! For starters the hotel does NOT include parking, and there's no where for you to leave the car, so... More

Location, Location, Location. It's right on the beach, everything else is close by. We met Terry the GM when we checked in late Friday night, the staff are all very helpful, offering suggestions as to where to go and what to avoid. .This was our first time in PR and this was a vacation that we've been planning for months.... More

We were not guests of the Hotel, however we hung out at the Beach Bar nightly, they have an amazing Happy Hour that goes until 11:00pm. They have a great view, the staff was great with the exception of one Bartender, who would not give me his name, he was not too nice, but Manny more than made up for... More

Only stayed two nights, but as usual it was great. The best bar on the beach. They have upgraded everything except for the price. It's like coming home. The new lobby is very inviting. The staff are your friends. The most helpful in San Juan. Everything is near by. Easy access to Old San Juan by public trans. Take the... More

Stayed here for 1 night before boarding our cruise. Positives were that the hotel is right on the beach front. There is a happy hour from 3-11 in the small bar outside in the back. The hotel and the room were clean. On the otherhand I thought the hotel was situtated in not the nicest of neighbourhoods. There were a... More

Having read the reviews, my thoughts wondered if I had made a good choice, but YES I DID! The rooms were a little small, but who goes to a hotel to stay in the room? The beach was steps away. My daughter and I spent Easter weekend there and we had a blast! The people who so anything bad about... More

Excellent location! Beautiful beaches! Staff was superb!!!! Enjoyed everyone at the resort including the guest. It is the happiest place on earth!!! Rooms are small with only a double bed and there is not a pool, but the ocean is a few steps away and it is fantastic! The stores around the area are rather expensive, so go to the... More

I stayed at this hotel from February 22nd through February 28th of 2012. Before arriving I had read in some of the other reviews that the employees were rude, the rooms were tiny, the place was always under construction and about all the other "problems" that could potentially ruin our vacation but because I was trying to budget on my... More