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Acacia Boutique Hotel

Hotel website
8 Taft St | Condado, San Juan 00911, Puerto Rico
Acacia Boutique Hotel
Best prices for: 1 room 1 guest
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Ranked #19 of 46 Hotels in San Juan
A recent review
4 of 5 stars reviewed 1 week ago
SandyMBoston boston ma
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473 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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boston ma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean, but shower wouldn't stay hot. Nice view standing on the balcony, but when sitting the banister blocked the ocean out! maybe they need to add a cafe table & stools? No coffeepot in the room, not coffee in the lobby. Really made getting a simple morning coffee to enjoy on the balcony into a chore. Very nice front... More 

Was this review helpful? Yes 1
Durango, Colorado
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were spacious, well decorated and clean. One even had a small patio. The staff was very helpful and friendly. The location was convenient to one of the nicer parts of San Juan. We would stay there again

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Pepperell, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I selected this hotel because it was in the boutique class. The photos were beautiful and it was true to form. It was a former mansion, a Spanish villa style that was redesigned into a hotel. Wonderful architecture with curved stairs, tile and beautiful plantings. The check in was great and the people were very kind. The room itself was... More 

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midwest us
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The first impression was not a surprise since I had seen pictures. However I was VERY disappointed in the room. I requested a lower level room since I had to use a cane, he put us on the 2nd floor. NO deadlock on the door, NO safe lock other than a little key, NO breakfast as this was why I... More 

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Was booked for 5 nights originally and left after 2 bexause the room was not only extremely small but vey dirty, from hair all over the sheets, town towels and mold and mildew in many places. We booked a king deluxe room for $200 + a night and we got 2 twin beds pushed togther with a king sheet that... More 

Was this review helpful? Yes 2
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Glad we stayed here instead of some corporate, boring, run of the mill Hilton or whatnot. This place is very unique and has that Spanish-colonial look and feel to it. It is right on the beach, well priced and the staff are great. They let us do a very early check in and didn't even charge us (flight came in... More 

Was this review helpful? Yes 1
Beverly, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. We stayed for almost a week. The owner was great! I got sick during the stay and he called a doctor for me and I paid a flat $75 and felt better within 24hrs. The room was great. The hottub was great. They also gave us use of the pool at their sister... More 

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Washington, DC
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The management overcharged me for a cancelled reservation, and after several phone calls from both me and the booking site I used, refused to correct the charge. Their attitude was such that the representative of the booking company was extremely dismayed. Fortunately, since I booked through a third party, the charge will eventually get corrected, and the company will also... More 

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Colorado
Top Contributor
61 reviews 61 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at the Acacia Boutique hotel prior to a cruise. Our room was below street level and the only window to the outside was in the bathroom and looked up underneath parked cars. All this for over $200/night when they added on fees. It was dark and smelled of mold. Inadvertently, We left a small down travel pillow on... More 

Was this review helpful? Yes 3
Burnley, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

In the Condado are this is a lovely little place. Clean and well decorated. Rooms are small but well presented and clean seconds walk to the fab condado beach and a stroll to food and drinks venues too. Taxi ride into Santurce well worth it for about $10 no lift so be prepared to carry your own bags up stairs!

Was this review helpful? Yes 1
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Beach (14)
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Double King Deluxe Room (43)
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King Deluxe Room with Balcony (47)
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Outdoor Pool (23)
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Queen Deluxe Room with Balcony (36)
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The Hotel (54)

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