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All 47 San Juan hotels

Acacia Boutique Hotel

3.0 of 5 Hotel   |   8 Taft St | Condado, San Juan 00911, Puerto Rico
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Ranked #17 of 47 hotels in San Juan
A recent review
4 of 5 stars reviewed 5 days ago
JannaC Faribault, Minnesota
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411 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Faribault, Minnesota
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is lovely hotel, the architecture is amazing.... The huge hot tub was relaxing we went in mornings where it was just us and very very relaxing!! Beach is 2 minute walk, lovely beach clean,parking is a problem, front desk is a little weird if u get there at night u have to walk a few blocks to the other... More

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New York
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a person that has used TripAdvisor as a guide for all hotels when I vacation, so I will be a 100% honest (I'm not some uptight person where everything need's to be perfect) The hotel's lobby was very pretty, the front desk person's attitude not so much. I arrived at 11 am the front desk told me check in... More

Was this review helpful? Yes 5
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Two months ahead of my trip, I made a reservation for this hotel through Hotels.com. Upon arrival, I was informed that the room I had reserved and had received email confirmations on, was not available. The hotel clerk then offered us a smaller room for the same price that simply did not suit our needs, which forced us to kick... More

Was this review helpful? Yes 3
Mayra I, General Manager at Acacia Boutique Hotel, responded to this review

Dear Mrs. C V Thanks for taking of your time to write about your recent experience at Acacia Boutique Hotel. We will like to address some of the points you raised in your review. We did have a room available for you. Actually, we had 2 rooms available for you to choose from. The first one was a Deluxe Room... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In general the hotel was what I expected, except for the way I was treated at check out. Around midnight the A/C made a loud clunk and quit working, the room had a ceiling fan and it was not a big deal. In the morning I told the front desk about it and was very pointedly asked why I had... More

Was this review helpful? Yes 3
Basking Ridge, New Jersey
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We staying in room 103, loved the King bed, super comfortable. The shower didn't have hot water, we mentioned it to the front desk, and they offer to come check, but we opted not to have anyone come to our room to fix it. Amazing and huge hot tub, which you can use at any time, the pool is located... More

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Brooklyn, New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I arrive at the hotel at 10:30 p.m and there was no one at the front desk I had to walk one block up to another hotel to get someone to assist me with checking in. This hotel is small and quiet the morning front desk lady was very helpful and the restaurant is very small. However if you are... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll keep it short- This is a great hotel on a clean beach but if you'd better get a rental car. If not you will be spending a lot of money on taxi's. $15 from airport to hotel, another $18 to Old San Juan, $18 back to hotel & $15 back to airport, etc.. This was my only regret, not... More

Was this review helpful? Yes 1
Stuart, Florida
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My only complaint is there is no parking lot associated with the hotel. Out side of that, the staff was very informative, the room was great, and the hot tub was perfect for after we walked all over to relieve muscle pain. Our room was 204, the balcony was closed and you can almost touch the hot tub from our... More

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Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stood for one night. We arrived around 5:30pm and there was no parking available in their lot but we lucked out finding one on the street. I loved the area and shops around. Quiet, safe neighborhood. The front staff was amazing and the room was small but clean. The shower was fine. Our balcony was big... More

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Basking Ridge, New Jersey
1 review
4 of 5 stars Reviewed 4 weeks ago

Book this place during a last minute trip to PR. Originally booked it on Expedia, but later found a better deal on Booking.com. The front desk was a little hostile when I requested a cancellation and to waive the $250 cancellation fee, but once I mentioned that I was staying regardless they were more that helpful. We staying in room... More

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Additional Information about Acacia Boutique Hotel

Address: 8 Taft St | Condado, San Juan 00911, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Acacia Boutique Hotel 3*
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Also Known As:
Acacia Seaside Hotel
Acacia Seaside San Juan

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Hotel & grounds (74)
Bathroom (18)
Room/suite (38)
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Pool/beach area (26)
Dining (4)
Other (64)

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
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Official Description (provided by the hotel)
Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. Niche is the restaurant in the hotel that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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