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All 44 San Juan hotels

San Juan Beach Hotel

2.5 of 5 Hotel   |   1045 Ashford Avenue, San Juan 00907, Puerto Rico
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Ranked #44 of 44 hotels in San Juan
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385 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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English first
Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 5 days ago NEW

The only 2 things that were good here was that it was right on the beach and it was within walking distance of many restaurants and shops. Although the room was large, it left alot to be desired. Not enough towels, stained carpets, old worn out furniture, toilet had to be flushed at least 3 times before it all went... More

Was this review helpful? Yes
Ruben V, Manager at San Juan Beach Hotel, responded to this review

We would like to thank you for taking time in writing this review. we are working very hard in changing several things in our rooms do to reviews like yours. I'm very sad to here that our staff in the morning shift did not attend your needs or were friendly at all. We work very hard to give our guest... More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Please do not stay here. Rooms are fugly and have no decoration at all! It almost looks like a prison! The breakfast service sucks! We arrived at 10:20 (they close at 10:30) and they didn't let us in! -.- Valet Parking service is WAY too slow. Wi-Fi is slow. Room curtains have holes in them. Overall: this hotel is the... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't get fooled by the Lobby area appearance which is the only nice part of the story. Broken doors, falling curtains, no towels, dirty bathroom floor, toilet paper holder missing, old and broken room furniture and blood stains in the white comforter were some of the welcoming surprises I found as a welcome gift this last weekend when I stayed... More

Was this review helpful? Yes 1
Jefferson City, Missouri
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

This is a small boutique hotel. It is an old property that should NEVER be rated as a four star one (which it was at time of booking)! This was our first trip to Puerto Rico and because our dates were during Spring Break for many, I consciously chose to go the smaller hotel route. The photos on here are,... More

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St. Croix
1 review
2 of 5 stars Reviewed 2 weeks ago

While the lobby of the hotel appears okay, the okay upkeep and maintenance of the hotel is far from adequate. 2 of our 40day night we were kept awake by loud thumping party music and when we called down to the front desk, they apologized for a party they were having that they said would wend at 12 midnight ,... More

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Somerville, Massachusetts
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I read all the reviews (after booking a hotel and air package, my mistake), and thought "how bad can it really be?" Well the answer to that is WORSE! I thought "oh it's just people who are used to the "American standard" or it's always the people who complain that write reviews. I can put up with a lot, but... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is a work in progress but with excellent service it is well worth a visit. Our room had yet to be renovated but what had been done was beautiful. It couldn't have had a better location either as it is right on the beach. However, the beach needs to be cleaned up a bit. There is a lot... More

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Miami, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

The hallways and rooms smelled damp. Every time I'd walk into our room and sat on the bed it felt wet. Carpet was stained and gross. Window curtains were broken ! And to make matters worse as I went to pick up something off the bathroom floor I found BLOOD STAINS !!!!!!! I was completely disgusted and couldn't believe I... More

Was this review helpful? Yes 2
Puerto Rico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2014

Hotel lobby looks very nice, the elevators at least work but need maintenance. Room was very big and spacy. Window looking the main street and lagoon but was very dirty. Rug and walls need to be updated but room was clean, bathroom was comfortable and had all basic amenities. Valet parking was $19 with in/out privileges but be warned: the... More

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Maricopa, Arizona
1 review
2 of 5 stars Reviewed March 18, 2014

stayed 4 nights, room was only cleaned only 2xs and trash tooken out only 2xs also , NO wash cloths, had a weird smell down hallway and n room, only nice piktrs is of front lobby and stairs, otherwise rooms are decieving, indeed thow there was hot water, but couldnt take a bath, no bath stopper, water kept leaking from... More

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Additional Information about San Juan Beach Hotel

Address: 1045 Ashford Avenue, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 44 hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — San Juan Beach Hotel 2.5*
Official Description (provided by the hotel):
Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more   less 
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