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Doubletree by Hilton San Juan

4.0 of 5 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
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Doubletree by Hilton San Juan
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Doubletree by Hilton San Juan
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1,672 reviews from our community

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    519
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree by Hilton San Juan
See the most recent reviews
Normal, Illinois
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 21, 2011

We held a 3 day seminar for our S. American dealers at the hotel. Meeting room, food & beverage, overall experience was one of our best so far. Most of all, the staff was not only efficient, but went out of their way to accommodate and let us know we were special to them. They treated 'everyone' of our attendee's... More 

Was this review helpful? Yes 2
YMCSanJuan, Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Klldzr69, Thank you for your review and given us the opportunity to be of service to your group. The design of our four conference rooms gives us the opportunity to personally attend to our guests and ensure the event runs smoothly. Since we specialize on seminars, broad meetings and presentations we prepare all items of need to be on... More 

Hollywood, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 20, 2011

We arrived at the gorgeous lobby of the Doubletree San Juan around 4pm, after self-parking our rental in the adjacent garage for $15 a day. The friendly receptionist checked us in very quickly and handed us our room keys with 2 of the most delicious chocolate chip cookies I've ever tasted! More cookies are available for purchase in the lobby.... More 

Was this review helpful? Yes 4
New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2011

We stayed for 10 days with our 2 year old. We were pleased with the staff and felt right at home! The staff make you feel right at home and go out of their way to make your stay is a great one. Room was excellent...clean and comfortable! We had a room with Murphy bed and still has plenty of... More 

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 14, 2011

We arrived at the Doubletree the day before our cruise was to set sail. I had read the reviews on Tripadvisor and was happy to see that everyone was on target. This is a great hotel with even greater staff. A "shout out" to Genesis, Antonio, and Samuel to name a few. Nothing was too much trouble. The staff take... More 

Was this review helpful? Yes 3
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Grand Dutchess, Thank you for your review of our hotel and for recognizing our staff. They where was thrilled when I personally congratulated them, for constantly delivery the level of service and attention that has distinguished us. I am with hopes that you will visit us again, if so please do not hesitate to contact me at yodil.caban@hilton.com if... More 

toronto
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 11, 2011

Stayed at the DoubleTree hotel on July 2nd. We stayed on the 4th floor facing the pool. It was a smaller room than North America standards. But it was clean and comfortable. The staff was superfriendly - especially Diana at the front desk who checked me in and gave me directions to a local restaurant around the corner from the... More 

Was this review helpful? Yes 4
New Hampshire
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 6, 2011

I have stayed at the Doubletree San Juan twice now. This is a great hotel with excellent service for the business traveler. Not quite a resort which is perfect for business. Rooms are nicely decorated, comfortable and very functional with plenty of electrical outlets. Staff is very helpful and very friendly. Has a great gym. Never used the pool although... More 

Was this review helpful? Yes 5
Austin, Texas
Top Contributor
90 reviews 90 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed July 4, 2011

We stayed here after coming back from a cruise and it was a really nice hotel. The facilities are modern and clean and our room was very chic. We didn't explore the neighborhood, and it didn't seem very nice, but we did walk across the street to the little grocery store to pick up a few things (stuff is cheaper... More 

Was this review helpful? Yes 4
Top Contributor
56 reviews 56 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 2, 2011 via mobile

We stayed here for a whole week in June, the rooms were on the small side, but okay. Most of the staff were friendly, but due to mis communication we went through an embarrassing situation. We were told that since Double Tree wasn't a beach front property we could use other Hilton hotels with beaches and casinos with a letter... More 

Was this review helpful? Yes 1
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos JST21, I must apologize for this misunderstanding. The two sister properties the we note in our invitation letter to which our guests can enjoy access to are, The La Concha Resort and the Courtyard Isla Verde Beach Resort, both of which are ranked as top properties with TripAdvisor. Although we are steps away from Ocean Park Beach (#6 attraction... More 

Quartz Hill, California
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 27, 2011

I recently stayed in June for 4 nights. The room was great. The staff was very helpful, courteous, and professional. I got my daily cookie and had a wonderful breakfast each day at the hotel. Nothing but rave reviews for this place. It is located along a bus line that takes you into Old San Juan in about 20 minutes... More 

Was this review helpful? Yes 5
Chester
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 26, 2011

We stayed here for a pre cruise night in April and booked it based on the reviews. The location was fine but on arrival at 2.30 we were told our room wasn't ready but were given the famous warm Hilton cookies which I must admit were good ! We sat in the foyer and having gone back to reception on... More 

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Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Hilton Hotels, Orbitz, Priceline, TripOnline SA, getaroom.com, Despegar.com, Booking.com and Tingo so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 Luxury Hotel in San Juan

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