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All 47 San Juan hotels

Doubletree by Hilton San Juan

4.0 of 5 Hotel   |   105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
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Ranked #4 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
harvesttraveler Atlanta, Georgia
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1,513 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Atlanta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You're probably reading this review because you're trying to decide whether its worth staying at this hotel. I would say yes, based on the vast majority of reviews. From my experience though, I probably wouldn't stay here again. My experience with the front desk staff is what ruined it for me. The amenities weren't fully explained when I checked in,... More

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Harvesttraveler, It was really nice to read that the team at Café Pierre took good care of you during stay with us and that you would recommend us to future guests. I must apologize for the interaction that you have described with our front desk. With all of the great urban resort amenities that we have, such as Yelo... More

Austin, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Doubletree location was perfect. It's across the street from a grocery store. There's a gas station across from it if you rent a car. You are 2.5 blocks away from the beach. There are a few bars in the area. The hotel bar Cafe Pierre serves the best Strawberry Mojito's. I forgot the servers name but she served us... More

Was this review helpful? Yes 3
San Juan, Puerto Rico
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is extremely modern, yet cozy, and the staff is very friendly and prepared. It's a unique combination of city living and tropical ambience. There is a great supermarket across the street from the hotel, and a Starbucks close by, which made my stay even more comfortable. My experience was relaxing. It's definitely a good place to unwind.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Alva C, Thank you for your review our hotel. We appreciate your high ratings and hope it won't be too long before your next stay. If we can be of service to you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by Hilton... More

Irving, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff is FANTASTIC, no matter who you meet from the front door to the check out! I have spent 4 weeks at the hotel and will be spending more time as I work on a project near the hotel. I have begun to feel at home! Thanks!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos BrendaKT, It is such a joy to read that you feel right at home with us. Thank you for sharing and if we can be of service to you in any way please do not hesitate to contact us at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager Doubletree by Hilton San... More

Holladay, Tennessee, United States
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Sharply designed property, very convenient to downtown San Juan. Very good breakfast buffet. Very attentive staff. Very good gym. Staff seems very eager to help with any problems. Taxis are always available.

Was this review helpful? Yes 4
Fairfax, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancé and I chose the DoubleTree San Juan after many hours reviewing all the hotels in the area here on Trip Advisor. We were greeted with smiling faces and warm chocolate chip cookies; the typical DoubleTree flair. But that was only the beginning. The staff had to be some of the nicest people we met on the island during... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second time staying at the double tree! I loved that it's conviently across street from a supermarket. It's walking distance to the beach and cab ride away from old san juan. - There's restaurant in house was great - There a lounge up block and starbucks - The pool is perfect size and there's hot tub -... More

Was this review helpful? Yes 3
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Stephanie M, Thank you for staying with us again and taking the time to share your experience! We're excited to hear you had an excellent stay and are grateful for your high ratings. Thank you for your review and we can't wait to see you the next time you're in San Juan, Puerto Rico! If we can be of... More

Riverside, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family reunion was held here 8/15-8/19 and from the very start Denise Santos has been outstanding. The entire staff from the time we arrived to our departure made us feel as if we were the guest they had. Believe me, my family can be over the top. The hotel location was perfect. Across the street is Max market which... More

Was this review helpful? Yes
YMCSanJuan, Director of Sales at Doubletree by Hilton San Juan, responded to this review

Saludos Martina h, We loved having your family with us and hope to be able to host them again in a near future. We are very happy to learned that your group was able to take advantage of our location and all the activities around us. Thank you for sharing your experience and for choosing us for your family group.... More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's very clean, modern and well-organized. Room was a bit small (I believe I was given a single with a full size bed) as was the bathroom, but overall, a great stay for business. Clean. Efficient. Not convenient to old San Juan nor beach.

Was this review helpful? Yes 1
Easton, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me tell you from the moment I walked in the door this hotel was up to standards. I work for Hilton and I think i can be the worst critic. But my stay here was simply PERFECT! Kamil the beautiful front desk agent took care me so well. Kamil followed up and checked on me throughout the whole stay.... More

Was this review helpful? Yes 1
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Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in San Juan #1 Spa Hotel in San Juan #2 Business Hotel in San Juan #3 Luxury Hotel in San Juan #3 Best Value Hotel in San Juan #4 Family Hotel in San Juan #4 Romantic Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Our Guest Rooms are equipped with a 32” Flat Screen TV with Premium HBO. Flexible work area features, a large desk, ergonomic chair, phone with voice mail and complimentary high-speed and wireless internet. Each guest room offers coffee service by Wolfgang Puck, refrigerator, microwave and MP3 compatible alarm clocks. For extraordinary meals, enjoy the finest in regional and international cuisines at one of our four restaurants, serving breakfast, lunch and dinner daily. ... more   less 
Number of rooms
183

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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