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Doubletree by Hilton San Juan

Certificate of Excellence
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105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
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My Puerto Rico Experience
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1 room 1 adult
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Doubletree by Hilton San Juan
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2,134 Reviews from our TripAdvisor Community

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lancaster,pa
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were able to check in at 1030am after a week long cruise and found everyone and everything at the hotel just wonderful. The pool and courtyard area were very nice. The room was very modern and the bed was comfortable. The golf cart to the beach was a nice touch and the kids enjoyed that. Great location with many... More 

Helpful?
Thank yeahdilly
Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We got there earlier than our check-in time and they kept the luggage for us until we were able to check in is a very convenient place. Not to mention they wait for you with a delicious chocolate walnut warm cookie to die for, everything is close it has a market called Super Max right in front of the hotel... More 

Helpful?
1 Thank grigel2016
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I know I wrote my review for this hotel but it doesn't even show up on my contributions. Since I loved staying at this hotel, I am going to write it again. I was recommended by my sister to stay at this hotel and I am glad I did! First we were greeted with warm and delicious complimentary cookies whilst... More 

Helpful?
1 Thank Karen A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I chose this hotel for the location during a business trip but was gladly surprised by the facilities and the staff, which make the value for money extraordinary! Especially when compared with other more "presumptuous" hotels in San Juan that charge you more than 2 times with less satisfactory experiences! Highly recommendable!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 289gastonb
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I ordered the steak dinner on the menu and when it arrived, it was too tough. I asked to return it for the salmon and Yareliz, the waitress was very happy to do it. Vincente, the manager, came over and was very apologetic. On top of that, they didn't charge for the beer. They were very concerned about ensuring that... More 

Helpful?
3 Thank Annie L
Tracy, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a night travelling back from a smaller Island on my way to the west coast. Hotel is not far from airport, cab costs US$15 but an extra US$1 per bag. Room was very nice, modern and right next to the pool. But it means you dont have much privacy but hey you can walk out of the... More 

Helpful?
Thank Pugwash1968
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Pugwash1968, It was nice to read that you found our rooms to be very nice, modern and that you were able appreciate the restaurant offerings and supermarket. We apologize for any misinformation regarding the resort fee and do encourage you to please contact us at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com so we can correct and attend to properly.... More 

pembroke pines, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

It is Nice very hotel, clean, near the beach, staff are really friendly and helpful.breakfast is expensive I was in the 8th floor, but it has a lot of noise the room i turn off the air condition but still a lot of noise.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Maria A Q
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I, too, had stayed at other Hilton's in San Juan, and have totally enjoyed my stay at this Doubletree! Outstanding and friendly staff, great Sales team, and just a few short blocks to a walk on the beach! Highly recommend a stay here!

Helpful?
4 Thank Fran C
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Fran C, We love to read that you enjoyed staying with us! Thank you for your kind words and for sharing your experience with other travelers. Always at your service, Yodil Cabán General Manager For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com More 

Atlanta,Ga.
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 1 week ago

Tom and I booked a cruise that was leaving from San Juan. We chose the Doubletree by Hilton to stay the night before the cruise. It turned out to be a very good choice for us. We found the location to be very convenient. There is a bus stop only about 2 blocks away. We were in Old San Juan... More 

Helpful?
5 Thank Norma_Atlanta_Ga
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In San Juan for business again. I had not stayed at this hotel before, but it was less expensive than the other Hilton Hotels I stay at. Hotel is clean updated. The rooms are smaller than normal but clean and newer. Customer service is good. At in the cafe and food is a little better than average.

Helpful?
6 Thank Bullog R
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