I had to be in Puerto Rico for a wedding in October. After researching and reading reviews, decided to stay at this hotel. What a wise decision!!! The hotel is lovely! Clean, well situated, an extremely comfortable bed and service that I have not experienced anywhere else in the world. We started off as a party of 3 in 2... more

I stayed at the Doubletree for two nights and had an absolutely wonderful experience. I stay in hotels multiple times a month and would easily say that the people who work at this hotel are the most friendly and helpful staff that I have ever met. Everyone (especially Peter, Juan, Diana, and Margie at the front desk) continually went out... more

The staff at the Doubletree by Hilton were great! We were here on a 9 day working trip and we could not have ask for better service , friendliness, or a cleaner, more comfortable hotel for the price. Great staff include: Peter, Wanda, Miguel, and Jdlanna more

We were in San Juan to celebrate my birthday. I booked this hotel last minute and was pleasantly surprised. It was easy to find from the airport, about a 20 minute drive. The rooms were very clean, updated with a sleek, modern look. The swimming pool was 24 hours. The best thing about the hotel was the staff. They truly... more

After scoring such a great deal on Travelocity, we couldn't have guessed that this hotel would have been as wonderful as it was. The newly renovated rooms are very clean and wonderfully appointed (w/ fridge and microwave), our breakfasts at Michaels and Under the Trees (both on the property) were on point and reasonably priced, and most importantly, the hospitality... more

The former "Hotel Pierre" has been beautifully renovated, with elegant colors and modern decorations. It is very clean and looks like new. It is part of the "Gallery Plaza" complex, which includes the hotel and a new residential and commercial building. The restaurant is very attractive to the eye. The staff, once you can talk to one, are courteous and... more

from the time i checked in, nothing but the best service. although the hotel doesn't have a casino or is not on the beach, the service, hotel staff, amenities, and the value more than makes up for it. the staff were extremely friendly, courteous, and attentive. the rooms are hip yet comfortable and well kept. if there was anything we... more

I knew from the other reviews that my stay here would be a good idea and I was right. We checked in around 2 PM and it was smoother than I expected since we arrived earlier than the 3 PM check in. Margarita greeted us with a smile and a warm cookie and she was awesome! We requested a larger... more

From the moment I arrived, it was clear that the goal of the staff was to ensure my comfort. Every question was answered pleasantly, help was freely offered, and I even got a call from the manager to make sure that my room was satisfactory. While the room itself was on the small side, it was cleverly appointed to be... more