I was just really surprised this was the same hotel that was reviewed so highly on TripAdvisor. My wife and I tried, but did not enjoy our stay at this hotel. 1. The rooms are TINY. Smallest rooms I have ever stayed in. The hotel told me it was a 50-year old building and they only had so much to... more

Being a Hilton, it has to be great. We old people get a break in the price although not much. But, hey, it is a Hilton and we get the good Hilton service. Good location for travelers who do not want to stay in the Condado, Isla Verde or Old San Juan sections but in the Santurce area which is... more

We were very happy with the Doubletree. Husband and I were there for 4 nights. You can tell the hotel has been recently renovated, and it is very centrally located. We walked a lot in the area and felt perfectly safe. Loved having the market across the street. Three blocks to beach and Starbucks, cheap cab ride to Old Town... more

Wanted to rate it 3.5 stars. Rated 3.5 because of the area [unchangeable], bistro staff [easy fix], housekeeping hiccups [easy fix]. Then it would certainly be 4 stars. Pros: Lots of friendly & helpful staff [especially Peter, Antonio, Courtney, valet staff]; modern and updated decor & facilities; between Old San Juan [OSJ] and Isla Verde; easy taxi [flat rates $15]... more

Flew in on Saturday for a Sunday cruise on the Victory. Cheched in at 4PM, no problems. Nice King room with patio, 80feet to pool and whirlpool from patio door. Restaurant in the lobby of the hotel is very good, it opens at 6pm. Steaks Sea Food and sandwiches.($10-30). Great nights sleep, left bags with front desk while we had... more

Nice hotel - clean comfortable room, staff was friendly and accomodating. We stayed here based on (1) points to use for a free night stay @ Hilton and (2) Tripadvisor rating this the 2nd best place. I wouldn't stay here again, but only because it isn't really in an area that is good for walking around (especially at night) and... more

We stayed only 1 night at the Doubletree, although would stay there again in a heartbeat. The staff was very accomodating; the room large with a comfortable bed. Our room was just outside the pool and small lawn area. It is central to many activites in San Juan and has a nice place to eat. The cab fare to teh... more

My wife and I stayed here for 3 nights based on all of the good reviews and it was as advertised. We were thrown off by having the pool closed for the day for some updating and maintenance when we arrived, but it was a blessing in disguise. We were given a pass to La Concha which was right on... more

We stayed at this hotel pre-cruise. Our criteria included price, proximity to the airport/cruiseport and two beds (with at least one of them a queen). We had rooms that had a queen and Murphy double. I traveled with my husband, 3 kids, in-laws and brother-in-law & his wife. This place was convenient to airport and cruiseport - about a $20... more