We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton San Juan

Certificate of Excellence
Hotel website
105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Special Offer
My Puerto Rico Experience
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Doubletree by Hilton San Juan
View Map
Add Photo Write a Review

2,140 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Whilst there is certainly nothing glaringly obvious to complain about my stay at the Double Tree San Juan, there were very few "wow factor" things that set this apart from others and make me say you must stay here. The room was great - good size with comfy bed. The sheets and towels smelt very strongly of bleach but at... More 

Helpful?
Thank Priscilla765
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived a few days ahead of our cruise. Room was great size and bedding comfortable. Restaurants (Silk, Asian cuisine was YUMMY and Farenhite-pizza was really good), 24-hour grocery store and night venues all in short walking distance. Our check-in (after 8:30p) was seamless and welcomed with a cookie:) The bus stop was across the street and getting into Old San... More 

Helpful?
2 Thank Audrey R
Orlando, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Worst part was the trip I booked with the rain forest guy. Not necessarily a good addition to the excellent staff at the hotel. The pool was always dirty with leaves,hair and oils. It was small too. We didn't bother with the pool because we prefer the beaches. The hotel is Very convenient for transportation we took the bus into... More 

Helpful?
1 Thank M V
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

nice old hotel in a premium location, nice pool area a small beach. many restaurants with nice service, nice concierge . The concierge had some tour option 40% more expensive from the market to get their hight 40% commission. Just rent a car and do the tours or book from Internet

Helpful?
1 Thank PANCOR
Virginia
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I visited San Juan for a mini anniversary trip and stayed at the Doubletree. I am Hilton Gold and this was the best rated property by Trip Advisor. Arrived early and I room was not available so we ate lunch in the smallish dining room. Nice meal with daily specials, bar is adequate but nothing outstanding. When... More 

Helpful?
2 Thank careyhc
Brampton, Canada
Level Contributor
216 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

terrible size bed. maybe a double but when one expects a queen, it was horrible. clean room. safe, good bathroom with good size towels. hit with a 38.00 US resort fee on top of an almost 300.00 room a night in January so that was a surprise. the pool however was fantastic. lovely and warm and operates 24 hours per... More 

Helpful?
Thank jackiefrombrampton
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Jackiefrombrampton, We apologize for any misinformation regarding our bedding and the resort fee. All of our double rooms are furnished with one sweet dreams queen size bed and a full size murphy bed. If we can help answer any questions please contact us directly 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. We are always available to answer and assist with... More 

Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I spent one night at the Doubletree. Our stay was pleasant and met our expectations as HHonors members. Staff were eager to please and the facilities were clean and well maintained. The pool and whirlpool were very nice like almost all Hilton properties. Our one activity was to take an electric golf cart ride on the local... More 

Helpful?
1 Thank HurricaneSandyStorm
lancaster,pa
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were able to check in at 1030am after a week long cruise and found everyone and everything at the hotel just wonderful. The pool and courtyard area were very nice. The room was very modern and the bed was comfortable. The golf cart to the beach was a nice touch and the kids enjoyed that. Great location with many... More 

Helpful?
3 Thank yeahdilly
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Yeahdilly, It is truly pleasing to read that you had a wonderful stay and that you will definitely stay with us again, for your next visit please contact us directly at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan at Gallery Plaza More 

Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We got there earlier than our check-in time and they kept the luggage for us until we were able to check in is a very convenient place. Not to mention they wait for you with a delicious chocolate walnut warm cookie to die for, everything is close it has a market called Super Max right in front of the hotel... More 

Helpful?
2 Thank grigel2016
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I know I wrote my review for this hotel but it doesn't even show up on my contributions. Since I loved staying at this hotel, I am going to write it again. I was recommended by my sister to stay at this hotel and I am glad I did! First we were greeted with warm and delicious complimentary cookies whilst... More 

Helpful?
2 Thank Karen A
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Karen A, Margarita, Antonio and especially Peter were so thrilled to read your review! We take great pride in our team members who consistently strive to anticipate our guest’s needs and have a true commitment to our guest centric culture. We hope to welcome you back soon!! Always at your service, Yodil Cabán General Manager Doubletree by Hilton San... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,020 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (571)
Viewed
Hotel & grounds (86)
Viewed
View from room (20)
Viewed
Pool/beach area (66)
Viewed
Room/suite (158)
Viewed
Bathroom (63)
Viewed
Dining (14)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (2)
Viewed
0:44
Videos (1)
Viewed
Other (156)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (378)
Viewed
1 Queen Bed (90)
Viewed
1 Queen With Balcony to Garden (93)
Viewed
Amenities (69)
Viewed
Children's Pool (2)
Viewed
Pool (30)
Viewed
Restaurants and Bars (43)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Room/suite (15)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (19)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (4)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near San Juan
1.0 mi away
Condado Vanderbilt Hotel
Condado Vanderbilt Hotel
#1 of 44 in San Juan
4.5 of 5 stars 765 reviews
1.6 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 44 in San Juan
4.0 of 5 stars 5,221 reviews
3.6 mi away
Hotel El Convento
Hotel El Convento
#2 of 44 in San Juan
4.5 of 5 stars 2,217 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#25 of 44 in San Juan
3.5 of 5 stars 3,691 reviews
1.5 mi away
Hyatt House San Juan
Hyatt House San Juan
#4 of 44 in San Juan
4.5 of 5 stars 339 reviews
15.6 mi away
Dorado Beach, a Ritz-Carlton Reserve
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay