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All 47 San Juan hotels

Doubletree by Hilton San Juan

4.0 of 5 Hotel   |   105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
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Ranked #4 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
EMDiazJr
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1,503 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It's very clean, modern and well-organized. Room was a bit small (I believe I was given a single with a full size bed) as was the bathroom, but overall, a great stay for business. Clean. Efficient. Not convenient to old San Juan nor beach.

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Easton, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let me tell you from the moment I walked in the door this hotel was up to standards. I work for Hilton and I think i can be the worst critic. But my stay here was simply PERFECT! Kamil the beautiful front desk agent took care me so well. Kamil followed up and checked on me throughout the whole stay.... More

Was this review helpful? Yes 1
United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Doubletree is newly remodeled with a very modern vibe. The rooms are well appointed and very clean. Staff is friendly and accomodating. The full breakfast buffet is great for the business travelers with early morning meetings. The beds are somewhat small, especially if sharing; but works well for the single traveler. The are several restaurants within walking distance and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Oran B, Many thanks for your review! It’s a joy to know that our entire team continues to provide memorable service for your return visits to our hotel. If we can assist you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 days. We were allowed to check in early which was perfect as our flight got in early. This is where we encountered Antonio at the front who made our trip to Puerto Rico worth it. No need for travel books when you have Antonio. He helped us to plan our tours and scheduled... More

Was this review helpful? Yes 7
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Denise A, It really made my day to be able to share your kind words with Antonio. We pride ourselves on service, and it is our team members such as Antonio that make this possible. Thank you, for your review and if we can assist you in any way, please contact us directly at 1-877-926-3030 or by e-mail at... More

Plano, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed before/after cruise. Staff very friendly and attentive. Close to cruise terminal/airport. Reasonably priced. Several restaurants and beach within walking distance, including Strbux next door. Would definitely book again.

Was this review helpful? Yes 1
London, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had to make this same-day reservation to avoid a possible drive in from Rincon during TS Bertha. Likewise we were uncertain whether our plane would make its afternoon departure the following day. Consequently we informed the front desk that we would call from the airport to "check-out" (or not). Fortunately we were able to depart on the Sat afternoon... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludo Neville s, We are truly grateful for this great review and we are happy that we could be of asstiance. If we can be of service to you in any way, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com Doubletree by Hilton San Juan At Gallery Plaza More

2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After having a horrible experience at the Embassy Suites San Juan, We switch our hotel to the Doubletree San Juan. It was so beautiful and clean and it smelled wonderful. They have a chocolate shop right in the hotel so it smells like fresh chocolate. The let us check in super early, free of charge, so that we could get... More

Was this review helpful? Yes 6
Mayaguez, Puerto Rico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Only stayed for one night but the service and friendly staff are excellent. Special thanks to the guys in valet parking great job. Very clean and comfortable hotel. Keep up the great work.higher floors are a better choice for less noise

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos oscar h, Thank you for such a positive review and we look forward to welcoming again soon, but hopefully for more than one night. If we can assist you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery Plaza More

Heyworth, Illinois
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel based entirely off the reviews on TA, and we were not disappointed in the least. We were traveling with friends of ours, and none of us had been to PR before, and it was purely a pleasure trip. We are also all childless by choice, so we were most definitely not looking for some place... More

Was this review helpful? Yes 6
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Mike R, It was nice to read that you and your friends had a great time while staying with us and got to enjoy Puerto Rico for the first time. Thank your for sharing your experience and mentioning some of the more local attractions around our hotel. If we can assit you in planning your next trip to Puerto... More

Philadelphia, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was good, the rooms and bathroom were clean, modern, and very quiet. It's easy to get to anywhere in San Juan, and close to the airport. The staff was very friendly. I'll stay there again on my next trip to San Juan.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
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Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in San Juan #1 Spa Hotel in San Juan #2 Business Hotel in San Juan #3 Luxury Hotel in San Juan #4 Best Value Hotel in San Juan #4 Romantic Hotel in San Juan #4 Family Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Our Guest Rooms are equipped with a 32” Flat Screen TV with Premium HBO. Flexible work area features, a large desk, ergonomic chair, phone with voice mail and complimentary high-speed and wireless internet. Each guest room offers coffee service by Wolfgang Puck, refrigerator, microwave and MP3 compatible alarm clocks. For extraordinary meals, enjoy the finest in regional and international cuisines at one of our four restaurants, serving breakfast, lunch and dinner daily. ... more   less 
Number of rooms
183

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Doubletree by Hilton San Juan and other travelers.
2 questions

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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