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Doubletree by Hilton San Juan


Doubletree by Hilton San Juan
Hotel class 3 of 5
105 Calle de Diego, San Juan 00925-3313, Puerto Rico
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Traveler Reviews

Rating summary
4.5 of 5 stars 25 reviews
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All (25)
[ Date ] [ Rating ]
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5 of 5 stars
sherlock04 3 contributions
sherlock04
Jun 16, 2009 | Trip type: Family
1/2 found this review helpful

We stayed two nights at this hotel. It is a newer hotel and all the rooms are very nicely furnished. It has a feel of a nice urban chic hotel and yet the price is just right. There are a couple of upscale dining options right by the hotel. The bistro in the hotel, Silk the Sushi bar and Alquimia... more

Management response from
DoubltreeSanJuan, Operations Manager

Dear Tripadvisor user: I am glad to know that you enjoy your stay at our hotel. For just a two day visit, it seems that you have taken advantage of your trip. Besides our restaurants Silk, Alquimia, and Michael’s Bistro, we also have Under The Trees which is great for pastas, salads, soups, and breakfast. You can never go wrong...

FANTASTIC
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5 of 5 stars
Scottyroc 1 contribution
Stratford
Jun 10, 2009 | Trip type: Couples
1/1 found this review helpful

I cant say enough about our stay at this hotel. The place is clean and the staff is one of the friendliest I have ever been around. It's a few blocks from the beach and the restaurants under the trees are great. You also have Bebos around the corner for fantastic food. If not for the Double Tree and their... more

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5 of 5 stars
medebe 1 contribution
Beaumont, CA
Jun 6, 2009 | Trip type: Business
2/2 found this review helpful

This is my third stay at what is now the DoubleTree by Hilton San Juan, formerly the Best Western Pierre. I enjoyed the Pierre in the past because of it's friendly staff, excellent location close to major roads and expressways and, frankly, the free breakfast. DoubleTree has kept, to my pleasant surprise, the vast majority of the lobby, maintenance, and... more

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5 of 5 stars
tangel2 1 contribution
columbus OH
Jun 6, 2009 | Trip type: Couples

This place is all about service and ensuring you have a great experience! They made sure all of our needs were met including helping me find a vegan friendly restaurant! They translated with the pizza guys and bartered on our behalf for the best taxi fares! We spent 9 nights here and it was clean, relaxing and we plan on... more

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5 of 5 stars
CaribTraveler787 1 contribution
Puerto Rico
Jun 4, 2009 | Trip type: Couples

We stayed here for one night. It was a special trip for my wife's 40th birthday, so of course I wanted to make sure everything was just right. I emailed Jose Cepero ahead of time with a special request, and he responded right away and was extremely gracious. When we arrived, we were very impressed with the hotel itself. It's... more

Management response from
DoubltreeSanJuan, Operations Manager

Dear Curt, Thank you for the wonderful comments. I have shared them with our staff. I am pleased to know that this special occasion turn out to be perfect, and both you and your wife enjoyed your stay. I am sure that your next visit will be of equal or greater satisfaction. A longer visit will allow you the time...

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5 of 5 stars
Eggs_Benedict 3 contributions
Orlando
Jun 3, 2009 | Trip type: Business

Newly redone place and renamed Double Tree Hilton. Redecorated with modern deco style. Rooms, lobby and and facilities are top notch. Staff friendly. Great location, even the supermarket across the street changed name and ownership from Pueblo to Super Max. Definitley recommend. Short trip to a nice beach. 2 great food places - Under The Trees and an el cheapo... more

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5 of 5 stars
mokavlak 1 contribution
Alexandria
Jun 3, 2009

By far the BEST hotel in San Juan! Newly-rennovated, clean, comfortable rooms, exceptional staff who are very courteous, helpful, and friendly, especially Alejandra! Easy walking distance to Condado (and Condado Beach) and Ocean Park area (and Ocean Park Beach). Lots of dining options to choose from. Old San Juan only a short taxi/car ride away. Great for business travelers -... more

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4 of 5 stars
lasfloresdrive 3 contributions
Los Angeles, CA
May 26, 2009

Clean, comfortable room, great bed and shower, friendly and responsive staff. There is a huge 24-hour supermarket across the street and the beach is a short 3 block walk. more

great hotel
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5 of 5 stars
slforsch 2 contributions
texas
May 22, 2009 | Trip type: Couples

Good location, lovely rooms- very comfy beds. Microwave, small refrigerator, even do-it-yourself guest laundry was available. Great guest coffee in the room. On the public bus line- take A5 or B21 to old San Juan for 0.75- exact change required. Otherwise cabs are $20. Nice W/O room, lovely tropical pool area with spa. Comfy lobby. Nothing bad about this place.... more

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5 of 5 stars
1goodtrip 4 contributions
Atlanta, GA
May 21, 2009

We recently stayed at Doubletree, San Juan to celebrate my friend's birthday. It was our first time in Puerto Rico and will not be our last! The staff was very warm upon reception and very helpful and accommodating throughout our 5 night stay. We booked 2 adjoining rooms with queen and pull out murphy beds. I was pleasantly surprised that... more

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Doubletree by Hilton San Juan Also Known As

Address: 105 Calle de Diego, San Juan 00925-3313, Puerto Rico