I cant say enough about our stay at this hotel. The place is clean and the staff is one of the friendliest I have ever been around. It's a few blocks from the beach and the restaurants under the trees are great. You also have Bebos around the corner for fantastic food. If not for the Double Tree and their... more

This is my third stay at what is now the DoubleTree by Hilton San Juan, formerly the Best Western Pierre. I enjoyed the Pierre in the past because of it's friendly staff, excellent location close to major roads and expressways and, frankly, the free breakfast. DoubleTree has kept, to my pleasant surprise, the vast majority of the lobby, maintenance, and... more

This place is all about service and ensuring you have a great experience! They made sure all of our needs were met including helping me find a vegan friendly restaurant! They translated with the pizza guys and bartered on our behalf for the best taxi fares! We spent 9 nights here and it was clean, relaxing and we plan on... more

We stayed here for one night. It was a special trip for my wife's 40th birthday, so of course I wanted to make sure everything was just right. I emailed Jose Cepero ahead of time with a special request, and he responded right away and was extremely gracious. When we arrived, we were very impressed with the hotel itself. It's... more

Newly redone place and renamed Double Tree Hilton. Redecorated with modern deco style. Rooms, lobby and and facilities are top notch. Staff friendly. Great location, even the supermarket across the street changed name and ownership from Pueblo to Super Max. Definitley recommend. Short trip to a nice beach. 2 great food places - Under The Trees and an el cheapo... more

By far the BEST hotel in San Juan! Newly-rennovated, clean, comfortable rooms, exceptional staff who are very courteous, helpful, and friendly, especially Alejandra! Easy walking distance to Condado (and Condado Beach) and Ocean Park area (and Ocean Park Beach). Lots of dining options to choose from. Old San Juan only a short taxi/car ride away. Great for business travelers -... more

Clean, comfortable room, great bed and shower, friendly and responsive staff. There is a huge 24-hour supermarket across the street and the beach is a short 3 block walk. more

Good location, lovely rooms- very comfy beds. Microwave, small refrigerator, even do-it-yourself guest laundry was available. Great guest coffee in the room. On the public bus line- take A5 or B21 to old San Juan for 0.75- exact change required. Otherwise cabs are $20. Nice W/O room, lovely tropical pool area with spa. Comfy lobby. Nothing bad about this place.... more

We recently stayed at Doubletree, San Juan to celebrate my friend's birthday. It was our first time in Puerto Rico and will not be our last! The staff was very warm upon reception and very helpful and accommodating throughout our 5 night stay. We booked 2 adjoining rooms with queen and pull out murphy beds. I was pleasantly surprised that... more