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All 46 San Juan hotels

Doubletree by Hilton San Juan

3.5 of 5 Hotel   |   105 Ave De Diego, San Juan 00914, Puerto Rico
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91%
Ranked #4 of 46 hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Marhi16
  • Reviews (1,465)
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  • Room tips (217)
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1,465 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My friends and I really enjoyed our stay at the hotel. Every question we had was answered by either workers at the front desk or front entrance. They provided us with numerous places to go while on our stay. Hotel was just how I pictured it and well kept. I don't have anything bad to say. We stayed for a... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice clean hotel,staff was attentive to guest and close to CONDADO area.You must go the Museum up the block towards your left.Supermarket across the street to buy all your essentials. I will stay again at this Doubletree.For those of you who are visting PUERTO RICO for the first there is a place named BEBOS good spanish food,hot coffee,large selection of... More

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos latinobx55, Thank you for making us your home while in Puerto Rico and for sharing your experience with other travelers. We truly look forward to welcoming you back and If we can be of asstiance to you in any way please do contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General... More

tulsa
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

These are small Doubletree rooms. However, it was still adequate for the 4 of us for one night b4 our cruise departed. This small space has a queen bed, a queen Murphy bed (bed pulls down from the wall), mini fridge, TV, microwave-(in closest), and the bathroom has a frosted glass sliding door (so not a lot of privacy from... More

Was this review helpful? Yes 2
Boca Raton
Top Contributor
63 reviews 63 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We picked this hotel because I read the many great reviews. I stayed there with my husband and son for 4 nights and I will have to be an additional satisfied customer. The employees are all very friendly and professional, rooms clean and the food was just fine (the Cubano Sandwich was very good). We didn't want to stay on... More

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos igotidea, Thank you for choosing us for your quick getaway and for sharing your experience. It was great to read your comments regarding our staff, rooms and food options. I shared you tip about Antonio with the staff and we all agree! He is our human GPS, he truly knows the way around our island and the best tours.... More

South Orange, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed in room 313 here from June 23-28 in 2014 & had the best week I've ever had & this was the best hotel I've ever been to by far. Would love to return as soon as possible. Part of best week I've ever lived through, You will love being in San Juan & being at this hotel. If... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My mom & I stayed in PR 4 days, we were going on a cruise. The hotel and rooms were clean & beautiful. Lots of restaurants near by. The bathroom does not have a lot of counter space, but overall ur in walking distance 2 many things..Would stay here again!!

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos English G, Thank you for your review. It was really nice to read that your were able to enjoy your stay and would plan to stay with us again. We do look forward to welcoming you back and if we can assist you with your travel plans please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always... More

Rochester Hills, Michigan
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was beautiful, the staff was friendly and very helpful. My family enjoyed this vacation. Only drawback is hotel location. We were a few blocks from the beach and off the beaten path for tourist activities. You need a car or prepare to take taxis to your destinations. Also, room had no privacy from your travel mates and was a... More

Was this review helpful? Yes 1
Woodbury, NY, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Double Tree for 5 days. The staff was friendly and helpful. The room was clean and very nice. The free Wi-Fi was nice to have. the pool and gym were in great shape. The location of the Hotel puts you close to old San Juan and the beach.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Amarillo, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel isn't on the beach, so we were a little hesitant. However, the customer service and environment made up for it. Their breakfast was amazing with huge portions, the rooms were very clean, the customer service was amazing, and the location made for easy access to the island. Plus we left a charm at the hotel and the staff... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Ashely F, Thank you for such a great review of our hotel and for recognizing the efforts of our staff. We totally agree with you that our hotel’s easy access is of great benefit to explore Puerto Rico and enjoy the true culture of our San Juan City. It is really great to read that you will stay with... More

West Palm Beach, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on business.. friendly staff.. wel kept.. the pool is small but very nice with water fall.. quiet place to stay.. there is a grocery store open 24h across the street.. convenient.. highly recommend this place. Staff very friendly, clean

Was this review helpful? Yes 5
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Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego, San Juan 00914, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton San Juan 3.5*
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in San Juan #3 Romantic Hotel in San Juan #4 Family Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Our Guest Rooms are equipped with a 32” Flat Screen TV with Premium HBO. Flexible work area features, a large desk, ergonomic chair, phone with voice mail and complimentary high-speed and wireless internet. Each guest room offers coffee service by Wolfgang Puck, refrigerator, microwave and MP3 compatible alarm clocks. For extraordinary meals, enjoy the finest in regional and international cuisines at one of our four restaurants, serving breakfast, lunch and dinner daily. ... more   less 
Number of rooms
183

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