i am returning to san juan for the second time in november. as i search for hotels on this site i keep coming back to this thinking i should have written about this sooner. spend an extra 50 bucks folks and stay elsewhere. tacky and shabby lobby. casino is outdated. the first day i got there was in the afternoon... more

This was our honeymoon! One morning, our third there, the power went out at 4am. We complained, and were told "no comps, you can charge breakfast to your room, and we will take it off later." We didn't want breakfast, we wanted electricity. Matilda, the front desk MANAGER, told us we were welcome to leave. Expedia put us up at... more

We stayed here the night before we boarded for our cruise. We were knackered as we had been travelling for practially 24hours by the time we reached the hotel. So we were really looking for somewhere to sleep. The staff were curtious and helpful. They got everyone checked in a reasonable time. We took the lift up to our room... more

Got a great deal on our room, so I chose to ignore some of the less positive reviews. Glad I did. Great hotel, great location, excellent staff. Some issues with dirty carpet, as other reviewers have mentioned, but I notified the front desk and also responded to their survey after we checked out. Other than that, it was a wonderful... more

i can really say that i enjoyed my stay at the radisson. the rooms were nice,the staff was friendly and the hotel was within walking distance to everything. i would definitely stay here again. i'm glad i ignored the negative reviews and decided to check this place out myself! more

There are lots of expensive hotels in San Juan - this one is mid-priced but still quite nice. I've stayed at the Radisson twice (several years between stays) and have been pleased both times. The hotel staff is extremely helpful and pleasant. As we were cruise customers both times, it was a relief that the hotel "kept" our luggage safe... more

For half the price of what you would normally pay for a night on Condado's Ashford Avenue, I found this hotel by accident. The preferred hotels were booked solid but the Radisson had rooms available. At first apprehensive because of the low price, I found that the only drawback is the lack of a real ocean view. It is one... more

My children and myself stayed at this hotel for one evening prior to boarding a cruise ship. I choose a more expensive hotel for our 1 night stay for the safety and comfort of my children. I would NEVER choose this hotel again. The room smelled musty and of mold. My daughter is allergic to mold and sent her sensory's... more

I along with other family members stayed at this hotel several times a year, and liked it because it was comfortable for short stays and conveniently located. However, my laptop, bag and other contents were stolen from my room. To compound the situation, the manager was unapologetic and the matter still remains unresolved. more