We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 San Juan hotels

Radisson Ambassador Plaza Hotel & Casino San Juan

3.5 of 5 Hotel   |   1369 Ashford Ave., San Juan 00907, Puerto Rico
Hotel website
Hotel deals
Hotel amenities
Radisson Ambassador Plaza Hotel & Casino San Juan

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com Booking.com
and 9 more sites!
50%
Ranked #31 of 44 hotels in San Juan
A recent review
3 of 5 stars reviewed 2 days ago
WorldTravellerEnjoy Boston, Massachusetts
Write a Review

650 people have reviewed this hotel

Traveler rating
    93
    212
    185
    95
    65
See reviews for
112
234
46
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is at Condado area in San Juan. It is a hotel if you need a night to stay. Nothing special and memorable. Each room has balcony. TV is very old style box, with only a few channels you don't want to watch. carpet is old and dirty due to years of traffic. The hotel needs a renovation. The... More

Was this review helpful? Yes
Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

Once we got to the room, it looked old, the carpet was dirty and had dust around the edges. After coming back for the night, there were moths flying around. We initially started whacking them as we saw them, but once I drew the curtains more came out! We immediately called housekeeping and they gave us another room. The new... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Very spacious room. Clean. Super friendly staff! ( they walk around with smiles) pretty good food at the restaurant. Nice pool and great service at the pool bar! Our bartender Bryan made the best drinks in San Juan! Roberto was our concierge and he made touring and exploring so easy for us! What an awesome place to stay at and... More

Was this review helpful? Yes
Fort Lauderdale
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The experience was over all OK but they can do a lot better. There was intermittent hot water, the elevator was broken the wifi would not connect and the bed was hard as a rock. The people were very nice and the area surrounding was great but I think they can do better than what we experienced.

Was this review helpful? Yes 1
Hortonville, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm reading other reviews on the side-bar as I write mine. They're discussing "bad WiFi" or "Bad Internet." Excuse me...? Are you on vacation or not? What do you need WiFi for if you're on vacation? And I truly think this funny as my travel companion exclaimed (as we boarded our taxi this a.m. to leave) that he thought this... More

Was this review helpful? Yes
Fairfax, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

A nice room but if you think you can use their WIFI to work from the room, you will be big time disappointed! Area is nice and 140 a night sounded as a good choice. Don't call the front desk, they will put you on hold and forget about you. The staff had that look like if they're force to... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel rooms are really nice and have been recently remodeled. There is few wifi in the hotel but it is horrible. The wifi showed but could not be used. The only place I could use it in my room was sitting by my room door and there was a router just outside it. Also every day sometimes multiple times... More

Was this review helpful? Yes
Knoxville, Tennessee
Top Contributor
61 reviews 61 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights, before our cruise. At first glance I thought...this is a Radisson?? It is pretty run down, and just felt wayyyyy overpriced. It seemed clean, beds were ok, rooftop pool was nice, bar at pool never opened the 2/3 days we were there. Free parking was def a plus! The little bistro at the entrance... More

Was this review helpful? Yes 1
Lake Villa, Illinois
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel through Priceline for $95 plus taxes and fees. Priceline claimed this hotel was a 3.5 star. I think it's more a 2.5, possibly just a plain 3. We arrived on a Saturday evening and were welcomed upon arrival and guided to the lobby. Check-in did not take very long but we did have to pay a... More

Was this review helpful? Yes
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a night before our cruise and then a night after we returned. The hotel overall is pretty nice, staff is helpful, and the hotel is clean. The rooms are a little outdated. The continental breakfast was very good each morning. This hotel is located right in the middle of all the restaurants and bars and is only... More

Was this review helpful? Yes

Been to Radisson Ambassador Plaza Hotel & Casino San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Ambassador Plaza Hotel & Casino San Juan

Also Known As:
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
Address: 1369 Ashford Ave., San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Casino Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Ambassador Plaza Hotel & Casino San Juan 3.5*
Official Description (provided by the hotel):
With a convenient location just one block from Condado Beach, the Radisson Ambassador Plaza Hotel & Casino offers the kind of warm hospitality, inviting atmosphere and top-notch services that are sure to please both business and leisure travelers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Cheap Tickets, Priceline, Hotels.com, HotelsClick, Otel, Venere, getaroom.com, Agoda and Travelocity so you can book your Radisson Ambassador Plaza Hotel & Casino San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Radisson Ambassador Plaza Hotel & Casino San Juan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Radisson Ambassador Plaza Hotel & Casino San Juan to your Saves list