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All 47 San Juan hotels

Radisson Ambassador Plaza Hotel & Casino San Juan

3.5 of 5 Hotel   |   1369 Ashford Ave., San Juan 00907, Puerto Rico
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Ranked #30 of 47 hotels in San Juan
A recent review
5 of 5 stars reviewed 2 days ago
Yunzi Z West Lafayette, Indiana
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679 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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West Lafayette, Indiana
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

We received an upgrade to a junior suite upon check-in because of our status. We were agained "wow-ed" after finding out that there was a bottle of champaign inside the living room. The front desk staff seemed busy all the time. The lobby area is quite narrow, but again, when you are in San Juan, you don't stay in the... More

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Santo Domingo, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My family and I have been staying here for 10 years. My husband's grandma died and we had to make a quick trip to San Juan for the funeral. Of course we choose The Radisson. We made our reservations online. We got a 3 floor room. The balcony's view were the air conditioner compressors. The balcony was filthy. The tv... More

Was this review helpful? Yes 1
Pordenone, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'm not sure why I'm reading so many crappy reviews on here, because we had a FANTASTIC TIME and so did my guests! I chose this hotel because I got a very good rate for myself as well as my wedding party. I was given a suite for myself (bride and groom) for the night before and night of wedding... More

Was this review helpful? Yes 1
Miami, fl
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for two nights with my sister for a family member's funeral. Arrived late due to flight delay and front desk staff informs us that two rooms were booked online by mistake and if we don't fix the error with our 3rd party booking service, we would have to pay both rooms. He can't do anything to help us. He... More

Was this review helpful? Yes 4
Zulma D, Director of Sales at Radisson Ambassador Plaza Hotel & Casino San Juan, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay and for the disappointing service . Our team works hard to make sure our guests are comfortable and receive our best service. We appreciate you taking the time share your experience. Your comments are valued. To discuss your stay further, please contact the hotel directly,... More

Camuy, Puerto Rico
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Radisson Ambassador Plaza Hotel & Casino San Juan for my wife's birthday. Although service and location was excellent, this hotel needs some remodeling. Restaurant quality is not that good as compared to other nearby restaurants which offer greater variety and quality. Overall, an average hotel at a modest price.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well came here for a pre pre pre second wedding anniversary. I read at the counter a promotion to give a 10 of 10 review on Trip Advisor. I guess I should warn you, my review won't be a 10. First of all bought an offer for the weekend but then decided to stay an xtra night (which the offer... More

Was this review helpful? Yes 4
Arecibo, Puerto Rico
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On April 2014, my family and I decided to go on vacations locally. Stayed at Radisson 4 days, 3 nights. Out of three nights, two nights (second and third) was without air conditioner. Although the issue was brught up to the attention of Front desk, it was not resolved with due diligence. Nights without a/c and minors in the room... More

Was this review helpful? Yes 4
Zulma D, Front Office Manager at Radisson Ambassador Plaza Hotel & Casino San Juan, responded to this review

We appreciate you bringing this matter to our attention. Please contact our Front Office Manager, Mildred Rodriguez, directly in order to follow through on our commitment. We apologize for this inconvenience. More

Augusta, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Radisson for our family vacation to Puerto Rico. This was our first time there. Having stayed at other Radisson hotels, we thought this would be comparable to the rest but it wasn't. It was block away from the beach. The walk wasn't bad to walk to be the beach but the beach isn't accessible on that... More

Was this review helpful? Yes 1
Zulma D, Director of Sales at Radisson Ambassador Plaza Hotel & Casino San Juan, responded to this review

Thank you for taking the time to rate our hotel. We are sorry your stay did not meet your expectations. We would like to hear more about your stay, please contact Hiram Rodriguez, Room Division Manager to assist you further. More

Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are nice size, clean, and well equipped. The bed is firm without being too hard. Most rooms have a balcony with a nice view, but if you are on the 3rd floor, get an even numbered room or you will be looking at the roof and air conditioners. Higher rooms are better. The casino is small, but nice for... More

Was this review helpful? Yes 1
Lemont, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

Good Day or should I say" Good for a Day." We booked the Radison because we were taking a cruise out of San Juan. It was in a good location because it was a quick walk to a large drug store where I could stock up on shampoo and sunscreen. I usually only do carry on luggage so having the... More

Was this review helpful? Yes 3
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Additional Information about Radisson Ambassador Plaza Hotel & Casino San Juan

Address: 1369 Ashford Ave., San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Ambassador Plaza Hotel & Casino San Juan 3.5*
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Also Known As:
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Casino Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
With a convenient location just one block from Condado Beach, the Radisson Ambassador Plaza Hotel & Casino offers the kind of warm hospitality, inviting atmosphere and top-notch services that are sure to please both business and leisure travelers. ... more   less 
Number of rooms
233

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