We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Ambassador Plaza Hotel & Casino San Juan

Hotel website
Hotel deals
1369 Ashford Ave., San Juan 00907, Puerto Rico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Radisson Ambassador Plaza Hotel & Casino San Juan
Professional photos View all
Browse nearby
Radisson Ambassador Plaza Hotel & Casino San Juan
Write a Review

959 reviews from our community

Traveler rating
    136
    298
    270
    149
    106
See reviews for
194
352
61
109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (959)
  • Mar-May only
    (257)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (294)
All months
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed 2 nights (Mar. 13-15, 2015). Front desk staff, Yoel, was really nice and helpful. The location was close to restaurants and the beach. They even had a free breakfast buffet that wasn't listed as one of the amenities. Yes, the furniture was dated but functional. We took local transportation between the hotel and Old San Juan...route 21, $0.75/person... More 

Was this review helpful? Yes
Ottawa, Canada
Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is in a great location, near Condado beaches and lots of restaurants and shopping, short walk to Museo de Arte and other attractions. Our room was spacious and quiet. Only considerations are lack of in-hotel amenities and somewhat worn out appearance and fixtures. Slow wifi too. And really, really loud casino. Was not as good a value as the... More 

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I booked this place through one of those Priceline offers, looked okay from the the website, saw some reviews that gave me some worry. When we got there, they put us in a handicap room, which wouldn't have been a problem if the bed was the correct size, the A/C worked and the bathroom shower didn't flood. We notified the... More 

Was this review helpful? Yes
Fort Myers, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The staff were very nice but the hotel really needs updating! Every where you looked the carpet was stained and dirty looking. We had to go to another floor for ice as the one on our floor was not working. The restaurant in the hotel was terrible, our breakfast was served cold and we waited almost an hour for it.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

674 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (259)
Viewed
Room/suite (76)
Viewed
Bathroom (19)
Viewed
Dining (4)
Viewed
View from room (19)
Viewed
Hotel & grounds (44)
Viewed
Pool/beach area (24)
Viewed
Family/play areas (1)
Viewed
Other (72)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (399)
Viewed
Ambassador Club Suite (90)
Viewed
Amenities (67)
Viewed
King Room (78)
Viewed
Pool (17)
Viewed
Restaurants and Bars (15)
Viewed
The Hotel (52)
Viewed
Two Bed Room (80)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question