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El Canario by the Lagoon

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4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
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El Canario by the Lagoon
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El Canario by the Lagoon
El Canario by the Lagoon
El Canario by the Lagoon
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193 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The expectation was quite low, given the price and the fact that it was a brief one night stopover prior to a cruise, however with a nice large bedroom, clean and tidy bathroom, powerful air conditioning and fast wifi, we were pleasantly surprised! The lobby and staff were excellent and helpful, and it was nice to have fresh brewed coffee... More 

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Quito, Ecuador
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in San Juan for a conference and this hotel is the best alternative for a convenient stay in Condado neighborhood. It's located walking distance of casinos, clubs, restaurants, beach and more. A 7 minutes cab ride to Old San Juan. El Canario by the lagoon is a nice little hotel when you are staying a couple days alone... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Ijust stayed at the Canario Hotel Lagoon Hotel and had an outstanding stay. The hotel location is great in the middle of the Condado area. It is very convenient to the beach (less than a two minute walk), many restaurants, stores, and other shopping. The room was very comfortable and clean, the staff was very attentive and assisted with many... More 

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Halifax, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The price and location are great for this little spot. A 5 minute walk to the beach in Condado, and a few minutes by cab to the old city. Each room has a small balcony, our room was very clean and served its purpose since we were there for short periods of time-long enough to drink on the balcony and... More 

Was this review helpful? Yes 1
New York City, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel pre and post cruise. The staff was attentive and very resourceful, not to mention funny. This hotel is a great place to stay, smaller and more quaint than the mega hotels in the area. Very personable feeling for guests who choose to lounge and look over the lagoon, or interact with the... More 

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Mayaguez, Puerto Rico
20 reviews 20 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, the staff keeps getting nastier by the minute. They don't have any manners whatsoever! Second of all, the hotel is not worth the rate they charge, specially if the staff is so mean and rough. Third of all, having space to park your car, which they used to do, now they pretend you park outside, in a... More 

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John V, Owner at El Canario by the Lagoon, responded to this review

Madam - Sir I cant respond to any of your complaints because they are non specific. I may also add that you must have stayed somewhere other than the El Canario Lagoon Hotel because no customer is treated that way here. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We typically stay at the Comfort Inn next to El Canario which is an OK stay. The El Canario (specifically room 503) exceeded our expectations. Most hotels in the Condado area are run down and well, "aged". This hotel is a little "aged" but the excellent service from start to finish makes you ignore any "aging". We had the opportunity... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed at same hotel years ago...and so I thought I would try El Canario Lagoon Hotel again. I was so impressed by my 5 day stay this month (Feb. 2015) that felt compelled to write a review. From the time I checked in until the moment of checking out...the positive turn around was a spectacular surprise. Super clean, friendly... More 

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Woodmere, New York
Top Contributor
58 reviews 58 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 15, 2015

It was really good hotel. Location is amazing (Condado Area), close to Old San Juan (about 30-45mins walking distance, 10mins by car/bus). Everything is around (restaurants, stores, beach 1 block away). Rooms are decent, nothing special, but nothing to complain about. Clean rooms, safe location, etc. Amazing front desk service, always ready to help. Really recommended to everyone.

Was this review helpful? Yes 2
Auburn, New York
1 review
5 of 5 stars Reviewed February 12, 2015

This is an amazing hotel. The name is El Canario by the Lagoon. Very affordable and pretty. You are treated like family here. Nice location. When we travel to Puerto Rico in the future, we will stay here at all times. Thanks to John, Hans, Matilda, and all the staff. George and Awilda Arroyo

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