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El Canario by the Lagoon

2.5 of 5 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
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El Canario by the Lagoon
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El Canario by the Lagoon
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187 reviews from our community

Traveler rating
    43
    76
    37
    19
    12
See reviews for
22
49
17
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mayaguez, Puerto Rico
Contributor
20 reviews 20 reviews
12 helpful votes 12 helpful votes
1 of 5 stars NEW

First of all, the staff keeps getting nastier by the minute. They don't have any manners whatsoever! Second of all, the hotel is not worth the rate they charge, specially if the staff is so mean and rough. Third of all, having space to park your car, which they used to do, now they pretend you park outside, in a... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

We typically stay at the Comfort Inn next to El Canario which is an OK stay. The El Canario (specifically room 503) exceeded our expectations. Most hotels in the Condado area are run down and well, "aged". This hotel is a little "aged" but the excellent service from start to finish makes you ignore any "aging". We had the opportunity... More 

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NY, NY
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at same hotel years ago...and so I thought I would try El Canario Lagoon Hotel again. I was so impressed by my 5 day stay this month (Feb. 2015) that felt compelled to write a review. From the time I checked in until the moment of checking out...the positive turn around was a spectacular surprise. Super clean, friendly... More 

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Woodmere, New York
Top Contributor
58 reviews 58 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was really good hotel. Location is amazing (Condado Area), close to Old San Juan (about 30-45mins walking distance, 10mins by car/bus). Everything is around (restaurants, stores, beach 1 block away). Rooms are decent, nothing special, but nothing to complain about. Clean rooms, safe location, etc. Amazing front desk service, always ready to help. Really recommended to everyone.

Was this review helpful? Yes 1
Auburn, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an amazing hotel. The name is El Canario by the Lagoon. Very affordable and pretty. You are treated like family here. Nice location. When we travel to Puerto Rico in the future, we will stay here at all times. Thanks to John, Hans, Matilda, and all the staff. George and Awilda Arroyo

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Livermore Falls, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great european style hote at a great pricel. Very clean. Great location one block from the beach, close to many local restaurants and bars. Free breakfast, very helpful and courteous staff. Would definitely recommend this to anyone spending time in san juan.

Was this review helpful? Yes 1
Champaign-Urbana, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to the front desk almost every day and got great advice on activities. Samantha was insightful and very helpful - a wonderfully pleasant person to have working the front desk. Hans, who I guess was the head of maintenance, also was great with advice, stories, and helpful tidbits of information on making our stay more enjoyable and memorable.... More 

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 11, 2015

Good budget choice located central in Condado and close to the beach. Very clean, big rooms with balcony and complimentary breakfast. Shaky wifi but good laundry facilities. Especially I would like to highlight the great and friendly service provided by all staff - made me feel like being home!

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015 via mobile

Hotel is very conveniently located, close to restaurants and 1 block away from bus stops. Room was clean, fresh towels everyday and every room has a balcony! Staff was very knowledgeable and helpfull, I would definetely stay here again. Samantha, Mathilda, Hans, John, Rosa, Ashley, Alberto, Arelis, Mirthadely, Alberto, Manuel and Jose were great!

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 5, 2015

Was just looking for somewhere for 1 night after a late arrival into SJ. This ticked all the boxes. Good location - stumbling distance to a few bars etc. Room was basic but clean. Best off all the friendly staff. The guys at reception were really helpful and answered any question, nothing was too much trouble.

Was this review helpful? Yes 2
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Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
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Also Known As:
El Canario By The Lagoon Hotel San Juan
Hotel Style:
#10 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan

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