We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Canario by the Lagoon

Hotel website
4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Book on
TripAdvisor
Trusted partner. We work directly with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
El Canario by the Lagoon
Professional photos View all
Browse nearby
El Canario by the Lagoon
El Canario by the Lagoon
El Canario by the Lagoon
Add Photo

212 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    52
    87
    41
    19
    13
See reviews for
26
57
20
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (70)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (74)
All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed today NEW

Before my trip to San Juan, I researched different options. I decided to rent an apartment in San Juan, but it did not work out. Change of plans at the last minute...I stayed at this small, clean and safe hotel with friendly staff near Ashford Avenue and La Concha Hotel and beach. A good option for business or pleasure. No... More 

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

I was booked in an upscale conference hotel that was too far from downtown, and feel lucky to have found El Canario by the Lagoon to stay at instead. It is in a great location, a couple of blocks away from the beach and from strip of funky shops and restaurants. The rooms are clean, fresh, and simple. The staff... More 

Was this review helpful? Yes
home
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

I must admit that upon entering the spartan and dated facilities, and feeling the distinct disinfectant smell (indeed they keep very clean facilities), I had memories of bygone hospital stays – BUT beyond that, I liked the place! It is an old property, but it is well kept and very clean. The hotel personnel are very friendly and helpful. The... More 

Was this review helpful? Yes
Cooper City, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am traveling with my family, wife and sister in law. It's a vacation and business type at the same time. I was only staying for one day in San Juan, so I had made reservation at the El Canario Hotel since I been there before, they didn't disappoint. I arrived late in the afternoon and was greet by Ashilly.... More 

Was this review helpful? Yes
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for selecting El Canario Lagoon once again for your stay in San Juan. We have been working very hard to better our customers experience at our hotel. We are continuing to make improvements and we hope next time your experience will be even better than the last. Thank you. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

It was great! I could not ask for more. The staff was great. Breakfast was nice. Room was very clean.. This is the perfect room to stay if you need some where to rest at night. I would recommend to my friends. Beach is a approx block away along with Ashford main strip with many restaurants to choice from. Cvs... More 

Was this review helpful? Yes 2
John V, Owner at El Canario by the Lagoon, responded to this review

We are very happy you had a good time while you stayed with us. We are always here at your service. Come back and stay with us again. More 

Brooklyn, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked my reservation here last minute (while my mother and I were waiting for our luggage at the airport) and I have to say, the staff was so incredibly nice and accommodating (even at 4 am!). The place itself is so well located and clean! It has everything you need for a decent stay. AC, TV, comfortable bed and... More 

Was this review helpful? Yes 1
John V, Owner at El Canario by the Lagoon, responded to this review

Enjoyed meeting your family. Good luck in your career. Come back to see us. More 

North Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is excellent as it is in the heart of the Condado. The staff extremely knowledgeable, friendly and helpful. No language problem at all. Great choice for San Juan visitors who are looking for a good value. The hotel is very clean and well kept. I wouldn't consider staying anywhere else when I go to Puerto Rico. I have... More 

Was this review helpful? Yes 2
John V, Owner at El Canario by the Lagoon, responded to this review

Glad to have you. Come back to see us. More 

Winter Park, Florida
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I had a family emergency and booked a one way flight to San Juan and no hotel due to the chaos. After a long day dealing with a crisis I sat at a fast food place trying to book a hotel and there were no rooms available anywhere.The canario was the only choice using orbitz and the price was high... More 

Was this review helpful? Yes
John V, Owner at El Canario by the Lagoon, responded to this review

I am very sorry your experience at the front desk was less than you expected. We take customer service very seriously, and I can assure you it won't happen again. I am happy we were able to accommodate you in a room. I hope your trip was good, even under the circumstances you were facing. I hope in the future... More 

2 reviews
3 of 5 stars Reviewed May 26, 2015

A nice, budget friendly place with a great view of the lagoon. Staff are always helpful and the rooms are clean. It's a good hotel for a short stay and there are several malls within a reasonable distance. This was my second visit and I'll be back.

Was this review helpful? Yes
Aguadilla, Puerto Rico
1 review
4 of 5 stars Reviewed May 26, 2015

This is a great small hotel to stay in. The accommodations were great and just what we needed. My only suggestion would be to please include eggs and meats in the continental breakfast for those of us who like to have a more solid breakfast. Stayed here while working at the PR Comic Con 2015 and planning on staying here... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Room/suite (21)
Viewed
View from room (7)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (14)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay