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Canario Inn

1317 Ashford Ave, San Juan 00907, Puerto Rico
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1 room 1 adult
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Canario Inn
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175 Reviews from our TripAdvisor Community

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Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Charming, quaint property with great location. However, room extremely small, furnished with yard sale items. Air conditioner was too loud to use at night. Open window faced outdoor washer/dryer with a lot of early morning noise. Closet smelled very old and bathroom tiny but adequate for basic needs. Staff very nice. No parking. Very tight space between end of bed... More 

Helpful?
Thank Nycpa2001
nathashabonet, Digital Marketing & Social Media at Canario Inn, responded to this review

Hi! First of all, thanks for taking the time to write us a review and give us your opinion about our boutique hotel. We certainly do not have a private parking but we try to recompense that with our strategic location in the middle of Condado. Regarding to the size of our rooms, we have small rooms because our building... More 

Naples, Fl
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a great location and the staff friendly and helpful. As others have said, the rooms are small, but with so much to do in San Juan, I'm looking for a place just to sleep and clean up so this place fit me and the Mrs just fine. The rooms were well tended and clean. The ac... More 

Helpful?
Thank kharmannghia
nathashabonet, Digital Marketing & Social Media at Canario Inn, responded to this review

Hi! We're so glad that you enjoyed your stay with us and you loved our location. Thanks for taking the time to write us a review. Hope to have you back someday! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I were going on a cruise and needed a place to stay considering we were flying in the day before. I found this hotel on booking.com. The hotel's overall rating was 3 1/2 stars. I have stayed in a 3 1/2 hotel before and have found that it was all right and fit for human habitations. So,... More 

Helpful?
Thank Trhines74
nathashabonet, Digital Marketing & Social MEdia at Canario Inn, responded to this review

Dear Valued Guest: First of all, thanks for taking the time to write us an honest review. We certainly take our guest's opinions very seriously. Our hotel resides in a historic building that embraces the charm and feel of another era. That's why we can't change the structure of our boutique hotel. Otherwise we'll be destroying one of the few... More 

Moscow, Moscow City, Russia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I haven't expected that I'll start my Puerto Rican vacation like this. The room was super small. The air-condition was right next to the bed ( approx. 40 cm) so it was cold to sleep on that side of the bed, but impossible to switch the a/c off because it's hot even at night. Hotel is definitely out of fix... More 

Helpful?
Thank P0n04ka
nathashabonet, Digital Marketing & Social Media at Canario Inn, responded to this review

Hi from Canario Boutique Hotel! First of all, thanks for taking the time to write us a review. We're not a high end hotel, we're a small boutique hotel with simple rooms and amenities. We are known for our great location in the heart of Condado and our friendly staff. We're very sorry that your stay with us wasn't how... More 

State College, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are certainly mixed reviews for this hotel, and I suspect much of that has to do with expectations. This is not a high end hotel with a lot of amenities. The rooms are simple. The breakfast is very simple (white toast, cereal, OJ, and coffee available). It was perfect for me, as it was less expensive than other options... More 

Helpful?
Thank Daniel M
nathashabonet, Digital Marketing & Social Media at Canario Inn, responded to this review

Hi Daniel from Canario Boutique Hotel! First of all, thanks for taking the time to write us a review. Like you said, we're not a high end hotel and we're glad that you enjoyed our essence as a boutique hotel. We take customer service very seriously so we're happy to hear that everyone was helpful to you during your stay.... More 

Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 30, 2015

I have booked many hotels with booking but I never suffered a scam, as in this case. On arrival they were charged in advance and then give us a crumbling room; to our announcement of wanting to go away, they kicked badly, refusing to return the money. A scam like this can happen, but it's really serious if it happens... More 

Helpful?
1 Thank Emiva77
Isla de Vieques, Puerto Rico
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 9, 2015

I booked a one night stay for myself and two girlfriends. We were making our annual doctor's visit in San Juan and needed to stay for one night. I booked online at the El Canario website - not through a third party. I booked one room with two double beds. The site did not give me an option to sign... More 

Helpful?
Thank MujerDelMar
nathashabonet, Digital Marketing at Canario Inn, responded to this review

We're so sad that you're not pleased with our services and with the whole situation. We really appreciate your honest feedback so we will working with our staff. Most of our employees take very seriously customer service and most of them are always very nice and helpful. We assured you we will work on that. More 

Newton, Massachusetts, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 9, 2015

This hotel offers good value for budget travelers. You can save money for hotel and enjoy great restaurants and luxury shopping. If you are looking for a resort type hotel with beach, this is not the one.

Helpful?
Thank Eddie R
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 7, 2015 via mobile

When we arrived, we didn't know what to expect. Staff was nice. Location was great! Room was disappointing. TV was tiny. Bathroom was small and shower was tiny. Power went out for a few hours. $150 charge for lost key (which we guarded with our lives). Would not stay here again but it really wasn't bad for a last minute... More 

Helpful?
2 Thank Talanda P
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 21, 2015 via mobile

Please do not bother to stay here. This place is either a hit or miss, obviously you get what you pay for but sometimes you don't even get that. This was the case for my friends and I. We flew in at 7AM into this location, we expected a double double bed. But as soon as we were buzzed in... More 

Helpful?
2 Thank ariianaxo
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