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Caribe Hilton San Juan

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1 San Geronimo Street, San Juan 00901, Puerto Rico
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$100 Credit and Breakfast
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Caribe Hilton San Juan
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Caribe Hilton San Juan
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4,335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Deltona, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Caribe Hilton was the host hotel for the PR Marathon. Service was excellent, location was appropriate for the race, staff was very friendly, rooms were very clean, and comfortable, the pool and beach areas were amazing. The view was spectacular. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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Hudson, Ohio
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay in Hilton properties between 120-140 nights per year both for business and relaxation, so hopefully my viewpoint can be considered. Any property's value is in the eye of the beholder. That being said, I have no idea how there can be negative ratings on the Caribe Hilton. The location is fantastic, equidistant from Old San Juan and Condado...where... More 

Was this review helpful? Yes 2
Asheville, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We only stayed one night before our cruise but I was impressed. I was afraid after reading some of the reviews, but I honestly don't know why it got negative reviews. The grounds were beautiful. We had dinner at the Pina Colada Club. I thought it was pretty over priced for the amount of food. Drinks were good but also... More 

Was this review helpful? Yes 2
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing us for your pre cruise stay we are delighted to hear that you had a great stay and hope you enjoyed your cruise as well! we hope you visit us again soon. at your service, Nelson Torres, Hotel Manager More 

Jerusalem, Israel
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spend a few days at the Hiton Caribe to attend a conference. We certainly would have loved to stay another week and regretted that we had to fly home. The hotel is on a large peace of gardens along the beach, with various opportunities for sport and swimming. The hotel and surroundings are most relaxing and... More 

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing us for your recent vacation and for your kind comments. We hope you had a great stay and look forward to serve you again in the near future! We are at your service, Nelson Torres, Hotel Manager More 

Poughkeepsie, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I only know that his first name was Emilio, and when this story unfolds, he was the interim manager at the Caribe Hilton, Condado Beach, San Juan, Puerto Rico. My husband and I have returned many times over the 10 plus years to this same hotel, because it has the best beach, food, and now, the most professional and genuinely... More 

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Syracuse, New York
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is lovely, the views are exceptional and the staff very friendly and helpful. We had no difficulties finding beach chairs, hammocks and there are many places to sit outside and enjoy a cup of coffee or a drink. The restaurant prices are high, especially breakfast. Convenient to the cruise port. We loved the little hidden garden with the... More 

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hi! thank you for staying with us and for your comments. We are delighted to hear that you had a great stay and appreciate your kind feedback looking forward to your prompt return Nelson Torres, Hotel Manager More 

West Dundee, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel is nice enough and in a great location. The cost is quite high even without the $50 resort fee. That's the fee even before you rent anything on the beach. The hotel itself is pretty awesome. Nice cove beach with a breakwall, great views, even a little area where a wild turkey and iguanas roam free (and right... More 

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing the Caribe Hilton as your preferred Hotel in Puerto Rico. We appreciate your comments. Your feedback is important to us in order to better understand your need and where we can improve. We hope you visit us again soon Nelson Torres Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

first our daughter visited this resort and loved it. Then we babysat while our son and wife went there. Again , they so enjoyed it. Finally, we went for a week and thoroughly enjoyed our time there. We stayed in the tower and had a great view from our balcony. Our son stayed in the villas and liked it too.... More 

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing the Caribe Hilton for your recent stay in beautiful Puerto Rico and for your kind comments. It delight us to hear that you and your family had a great stay and enjoy our facilities. We hope you visit us again soon Nelson Torres, Hotel Manager More 

Washington, DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved returning to this hotel after a decade and finding it mostly the same but upgraded. The rooms are reasonably priced compared to other hotels, the meals higher priced than we would have liked. Love the location, views and beach and on-site activities.

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Chanhassen. MN
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Lobby, Bars, Pool area and Restaurants are very nice but rooms were disappointing which need updating and cleaning. Bathroom floor and shower need cleaning and the whole room needs a lot of maintenance. Very disappointing for the price.

Review collected in partnership with Hilton Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Very nice(63)
  • Private beach(53)
  • Ocean views(37)
  • Pool area(29)
  • Pina Colada Club(15)
  • Breakfast buffet(13)
  • Great time(7)
  • Hotel staff(6)
  • Italian restaurant(6)
  • Cab ride(5)
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Beach (28)
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Ocean View Double Deluxe Room (60)
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The Hotel (101)

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