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Caribe Hilton San Juan

4.0 of 5 1 San Geronimo Street, San Juan 00901, Puerto Rico
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Caribe Hilton San Juan
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Caribe Hilton San Juan
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3,911 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed yesterday NEW

Overall a decent hotel. Loved the private beach. But check in was a VERY unpleasant experience. After a 4 1/2 hour flight, we arrived tired and ready to check into the hotel and relax in our room before evening plans. But upon arriving approximately an hour or more past check-in time, we were told that our room was not ready.... More

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new jersey
1 review
3 of 5 stars Reviewed yesterday NEW

i was willing to over look the continuously running toilet and the patio door that moaned in the wind and was not possible to completely secure but a cold jacuzzi? It seems so wrong and so disappointing.

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Ewing, New Jersey
Top Contributor
66 reviews 66 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed yesterday NEW

Sigh... I will start by saying that the front desk person who checked us in, Luis the valet and room attendant on the 4th floor of the renovated section were very accomodating. It was my first time in Puerto Rico for the Divas Half Marathon in San Juan and it was not a good first impression. I was suprised by... More

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4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

Not 4 star quality... tower room not up to date. Rusty bathroom sink and dings over all furniture. Property is nice, however pool is ice cold and hot tub is not much warmer. Not impressed and will book a different hotel next time I'm San Juan!

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1 review
4 of 5 stars Reviewed yesterday NEW

We had booked a one night stay on November 22nd prior to our cruse departure on November 23rd. Overall the hotel and all of the staff were all excellent. However, we wanted to bring to the attention of management one individual who went beyond what I consider my normal expectations of good service. Albert (sorry I don not know his... More

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Cranford, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

Almost everything was perfect. There was a slight problem with our reservation but they quickly fixed the problem. The hammocks on the property are fabulous and the varied pools are beautiful. I loved the private beach and the lack of huge waves so that swimming and floating were relaxing and easy.

Review collected in partnership with Hilton Hotels & Resorts

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Ottawa, Ontario, Canada
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall this is a great hotel. The beach, pool and facility is great. The only downfall is this hotel is a little ways from Condado and San Juan, it is situated in the middle. The local bus is close and only $0.75. It is small things which make this hotel. 4🌟 and not a 5🌟. For example the patio door... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Hotel is a little distance from the old town of San Juan. It is within walking distance, but I would strongly advise a taxi of $14 each way. The hotel was under going some building work and to be honest it needs it. It's slightly dated, but for under $100 per night it was a fair price. There is... More

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Little Falls New York
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife had a business trip, which was occurring at this fine hotel,so I accompanied her.We arrived at our room ,found the door to the balcony would not open,informed the staff and within 10 minutes some was there fixing it.No other problems or concerns with room, clean, comfortable bed, excellent ocean view.Friendly and helpful staff.Private beach and pool area were... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I am surprise a Hotel with your reputation can't keep the jates roaches out of the rooms. The sink was clog. You need to supervise the maintenance people to provide a pleasent stay. The fridge was working, didn´t dare to cook anything.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Great time(12)
  • Friendly and helpful(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 916
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

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Bathroom (61)
Hotel & grounds (557)
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Dining (37)
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Amenities (54)
Beach (28)
Ocean View Double Deluxe Room (60)
Ocean View King Deluxe Room (53)
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Restaurants and Bars (27)
The Hotel (101)

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Bathroom (3)
Room/suite (55)
Hotel & grounds (22)
Dining (5)
Pool/beach area (18)
View from room (1)
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Other (42)
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