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Caribe Hilton San Juan

4.0 of 5 1 San Geronimo Street, San Juan 00901, Puerto Rico
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Caribe Hilton San Juan
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Caribe Hilton San Juan
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3,821 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gettysburg, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a wonderful day here in October. There are several large outdoor pools with numerous places to seek your own quiet spot. This place is right on the ocean with great access to private beach area........wish we had more time........hotel staff was the A team !

Review collected in partnership with Hilton Hotels & Resorts

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San Juan, Puerto Rico
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked massages for both my husband and I at the Olas Spa and found the staff to be very pleasant and accommodating. Originally we booked the Swedish massage and I was allowed to change to a deep tissue no problem. We found the décor in the spa to be very calming and soothing in ocean blue with creams sprinkled... More

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13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

As soon as we walked into the hotel I thought wow this place is beautiful!! The huge chandeliers and the decor are gorgeous in the lobby. We checked in with no issues and they even had the rooms available early for us. The room itself was standard. We had no view at all which was a drag - but oh... More

Was this review helpful? Yes 1
Alexandria, United States
1 review
4 of 5 stars Reviewed yesterday NEW

A nice hotel. Very friendly staff and clean, comfortable rooms. Almost everything centrally located for your convenience i.e. restaurants, swimming pool (also a kid's pool), bars etc. My only issue was the tv's (at least the one in my room) are not compatible with portable dvd players. I hope this is something that will be addressed.

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
2 of 5 stars Reviewed yesterday NEW

me and my husband stayed here last month, we were charge an amount of money that i understand was unreasonable. this place is not worth the money we paid, the service is good but the hotel is under poor conditions also the bathroom lobby smelled bad, our room was damaged (A/C) and around the hotel there is nothing open after... More

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
181 reviews 181 reviews
69 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the hotel is located in the best spot between Old San Juan and Condado, so you can walk everywhere, I love that! I had a corner room, king bed and roomy bathroom, that is A+. nice pool area, private access to the beach and cabanas. the down part: The hotel feels tired, needs some paint job specially the dark brown... More

Was this review helpful? Yes 4
Rochester, New York
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a long time hilton fan. It is my preferred brand hotel. while the staff here is excellent from front desk, valet and housekeeping, the maintenance and an excellent location, the condition of the hotel is not up to snuff. My experience with hilton has generally been very satisfied but this hotel needs a good cleaning. Hallway carpets, walls,... More

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The room was clean, and the view was beautiful (are there fireworks every night)? The next morning was the best part of our stay as Arleen A., our waitress by the pool, was adoring and attentive to my 3 yr old boy. She and her team made us feel very welcome and took wonderful care of us. Thank you, again!!... More

Was this review helpful? Yes 1
Fresno, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I come here for work once or twice a year. This property has the typical feel of a Hilton Resort. This particular resort is a nice combination of resort amenities without being so huge that it takes 20 minutes to cross the property. The pool and beach areas are nice and rooms are nicely furnished. I always enjoy the hammocks... More

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

There is no advantage to stay at this hotel. The "Beach" is artificial and not real. The hotel is far away from being in Hilton standard. It's so messy with so many people that doesn't seem to be hotel guests - pool are full of kids and local families. The hallways has bad smell - they did not hear about... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Great time(12)
  • Friendly and helpful(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 916
Reservation Options:
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

2,653 photos of this hotel

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Hotel & grounds (555)
Pool/beach area (380)
Room/suite (294)
View from room (219)
Dining (37)
Videos (1)
Bathroom (60)
Family/play areas (17)
Business center/function rooms (1)
Other (594)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (341)
Amenities (54)
Beach (28)
Ocean View Double Deluxe Room (60)
Ocean View King Deluxe Room (53)
Pool (18)
Restaurants and Bars (27)
The Hotel (101)

Management photos: Courtesy of the property manager

All management photos (155)
Bathroom (3)
Room/suite (55)
Hotel & grounds (22)
Dining (5)
Pool/beach area (18)
View from room (1)
Business center/function rooms (9)
Other (42)
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