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All 47 San Juan hotels

Caribe Hilton San Juan

4.0 of 5 Hotel   |   1 San Geronimo Street, San Juan 00901, Puerto Rico
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Ranked #15 of 47 hotels in San Juan
A recent review
4 of 5 stars reviewed yesterday
StuartandDenese Stockbridge, Georgia
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3,672 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (824)
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Stockbridge, Georgia
Top Contributor
204 reviews 204 reviews
67 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed yesterday NEW

This place is huge. Just walking through the vast maze of corridors, gardens, pools, and restaurants is entertaining. There is a koi pond just outside the sushi restaurant, and the infinity pool includes a swim-up bar. There is a beautiful old fort (San Geronimo) that beckons for photos...This is an older hotel, but the upkeep is done daily by an... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel is a little tired, but food and staff were good. Orlando Lopez was particularly good at breakfast! If a refurbishment is carried out modifying the air vents to stop sound transmission between the rooms would be a good idea! The beach and swimming pools were great with easy access to Starbucks (plural!) Easy (free) bus ride into town helps... More

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Senior Contributor
34 reviews 34 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel has no casino and is under construction in some areas. The hotel itself needs a little TLC in the rooms & pool area.... However, the hotel fits well for a family vacation ...beach and pool are nice. They have a playground, basketball hoop and hammock area. Nice hotel for a couple days vacation.

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Brasschaat, Belgium
1 review
3 of 5 stars Reviewed 2 days ago NEW

I am a business traveller, I have stayed at this hotel a few time before, it seems more of a party hotel during the summer months, drunks in the lobby etc. The rooms are not vacuumed and they don't provide slippers, so I was not comfortable walking barefoot. The bar in lobby is being renovated and is closed (Aug 15,... More

Review collected in partnership with Hilton Hotels & Resorts

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Nashville, TN, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Service was great, but the pool/outside bar areas, and some rooms are in need of some "updating". Great place to take kids/family to swim and overall a very clean place with great personnel. Great view of San Juan and very private place to unwind.

Review collected in partnership with Hilton Hotels & Resorts

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boston
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First impression good although lobby looked dated. But good news the hotel indicated they are actually going under renovations of lobby and I saw the plans.. going to look fantastic and have more outdoor seating off lobby overlooking ocean. Rooms was comfortable and clean. Prices for food seemed a bit on the high side. $12 for a pina colada (hotel... More

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Houston, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here about 20 yrs ago and I think nothing has changed in regards to the rooms at least in the Hilton Towers side. I asked for an upgrade and so they gave me an ocean view room. However, the room was rather pathetic and was not up to par with other Hilton Hotels. The carpet was stained. The... More

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

thank you for staying with us and for your review. It was a pleasure to serve you. We appreciate you taking the time to share your experience. Your feedback is important in order to better understand your needs and where we can improve. we sincerely hope you give us another opportunity to serve you at your service Nelson Torres, Hotel... More

New York, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I will return on my next trip to to stay at the Caribe Hilton in San Juan. The staff was wonderful, from housekeeping to concierge. Smiles and helpful advice everywhere, since I was traveling solo. The grounds are well-kept and a great place to take in a sunset or sunrise (why not both?), swim, relax, and meet people. My room... More

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Top Contributor
107 reviews 107 reviews
25 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family of three spent a week at the Caribe Hilton in late June. We had a great time and would stay here again. We took cabs to OSJ and also to some restaurants on the Condado and in Miramar. The zoned fares were reasonable, there are plenty of cabs at the hotel and restaurants will call them for your... More

Was this review helpful? Yes 2
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for our in depth review of your stay with us. We sincerely hope you had a great stay and look forward to your prompt return. we are at your service Nelson Torres, Hotel Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Just stayed five nights (Aug 2014) Three and half hours to get into a room; vent not cleaned since Adan was a boy, mould around bath/shower and bath didn't drain. Breakfast exorbitant at $25.00 for average buffet. Pool said open till 1am but closed at 9pm! Ignored by waiter at Mortons for 15 mins with only 3 tables of people... More

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing us for your recent stay in beautiful Puerto Rico. We appreciate your feedback and truly apologize for the inconveniences endured by you and your family we sincerely hope you give us another opportunity to serve you at your service Nelson Torres, Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Friendly and helpful(12)
  • Great time(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Reservation Options:
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in San Juan #5 On the Beach Hotel in San Juan #8 Luxury Hotel in San Juan #11 Romantic Hotel in San Juan #12 Business Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more   less 
Number of rooms
916

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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