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Caribe Hilton San Juan

4.0 of 5 1 San Geronimo Street, San Juan 00901, Puerto Rico
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Caribe Hilton San Juan
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Caribe Hilton San Juan
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3,809 reviews from our community

Traveler rating
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    661
    379
    216
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Since the day i arrived i felt welcome and relaxed. Food was great and the pool area was exellent. The rooms were very clean n comfortable. Everyone was very friendly, and after the 1st night, everyone treated me like if i was a regular. would stay again.

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Odessa, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel is not worth the money. Continental breakfast that is free at most hotels was $25 and not advertised. Plus the food on it was not good. It is just off the main strip with no good way to walk to the main strip. I would not stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Louisville, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel has worn out furnishings and a less than helpful staff. The "ocean view" room turned out to be a lean over the balcony and look around the building to see the ocean view room. It isn't near any dining options other than the hotel. I wouldn't return.

Review collected in partnership with Hilton Hotels & Resorts

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Swansea, Illinois
Top Contributor
182 reviews 182 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When my trip to PR came up to plan, I knew hotel selection was important. I wanted some privacy/quiet time, but availability of the services I would need (food, drink, wi-fi.) The Caribe fit the bill. The hotel is located off the main area and is somewhat secluded. But that leads to its allure. Private beach and pool area with... More

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hi there! thank you for choosing the Caribe Hilton for your recent stay in Puerto Rico. We are happy to hear that you had a great stay. We hope you visit us again soon. We are at your service, Nelson Torres, Hotel Manager More

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Caribe Hilton Hotel is known for being on the best hotels in San Juan. I live nearby but my family loves weekend getaways to nearby hotels and this hotel does not disappoint. It has a great location, but the best part is how relaxing the hotel is. Our room was in the villas and the view was amazing. Great pools,... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Charilyz did our check-in and she was so hospitable and super attentive! All employees are willing to please you! That private beach is perfect even at 6pm the water is warm and ready for you to dive in! Yes! I would stay again!

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hi! thank you for staying with us and for your kind comments. Certainly Charilyz is always fully committed to make each and every guest feel valued. We thank you again and we look forward to your next stay! Nelson Torres, Hotel Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a great experience as a family. We stayed in an ocean-view corner suite in the main tower and were very pleased with the room size. The property was very clean and had lots of great amenities to keep our toddler happy. She loved all the animals on-site, and the playground, which is nice and shady in the afternoon.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for choosing the Caribe Hilton as your home away from home in Puerto Rico. It delight us to hear that you and your family had a great time. We appreciate your kind comments and look forward to welcome you back soon. Nelson Torres, Hotel Manager More

Bonita Springs, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great service. Great view. Good location. I'm not sure I can get to 200 characters. I've stayed here 4 times. The staff is very, very good. I'm a Gold member and have always been greeted in outstanding way. Staff seems to go out of their way. Hard to get them on the phone, but in person they are great.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hi! thank you for staying with us and for your comments. It delight us to hear that you enjoyed your stay with us. Our goal is to provide you with a memorable guest experience and I am happy to learn we were able to do that with you. looking forward to your next stay. Nelson Torres, Hotel Manager More

Portland, Oregon
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Caribe Hilton for 4 nights in early October with my husband as part of our honeymoon. We were able to find a deal that included daily breakfast for 2 at Palmeras for $126/night + tax. We were given an oceanview room off the main building and awoke to the sunrise every morning. Our room was newly remodeled... More

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for choosing the Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience. Your feedback is important to us in order to better understand your need and where we can improve. We are delighted to hear that you had a great Honeymoon! We... More

London, United Kingdom
Top Contributor
59 reviews 59 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I do like to stay in Hiltons- I like that usually you can count on the basics. The location was good, staff outside of housekeeping and checkin were also very nice. Grounds and facilities were good too. However- the staff at the checkin desk are AWFUL- they didn't take a card from us at checkin and then called me from... More

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry that your experience at our property didn’t live up to your expectations and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Great time(12)
  • Friendly and helpful(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 916
Reservation Options:
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

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