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Caribe Hilton San Juan

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1 San Geronimo Street, San Juan 00901, Puerto Rico
Special Rate
$179 (USD)
7 people have started booking this hotel
Best prices for: 1 room 1 guest
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Caribe Hilton San Juan
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Caribe Hilton San Juan
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4,461 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waddell, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I were lucky enough to have had this resort suggested for us by a friend who grew up and lives on the island. we were not disappointed. The grounds are beautiful, well maintained and clean. The garden area had several different variety of birds,peacocks, turkeys, lizards, and iguanas roaming around for your Photo opportunities. We had an... More 

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Baltimore, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Be sure to request a room in the renovated section or you will find an old, dirty and dilapidated room from the 1980's with peeling laminate on the furniture, huge scratches, a dark bathroom with dirty looking tiles, worn carpeting, broken closet doors, and a terrible view of a concrete rooftop and radio antennas, unplugged lamps, loose doorknob falling from... More 

Review collected in partnership with Hilton Hotels & Resorts

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Travelers are raving about these San Juan hotels

Puerto Rico
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We make late check-in. All was ok the room, the pool, everything... But when we proceeded to make the check-out, the person who was on the lobby told us that there no more charges. At the check-in they hold $75 from your Credit Card, that's ok every Hotel does it. She explained me that in 4 to 5 days it... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

I read 1 too many bad reviews at the last minute (two days before heading to Puerto Rico). My friend and I booked the trip back in mid-March and we thought we had a good idea of what it would be like. I didn't read any reviews before we booked. I just saw the gorgeous pictures. After reading reviews about... More 

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for choosing the Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your comments, your feedback is important to us in order to better understand your need and where we can improve Looking forwad to welcome you back soon we hope you will give... More 

New Jersey
Top Contributor
67 reviews 67 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a great week at this hotel. The hotel itself is a little on the old side and could use a remodel but the rooms were very clean. The breakfast at the one area was 25.00 buffet per person which is too much for a breakfast. The other Italian restaurant had a 18.00 buffet and the food was average. .... More 

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Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the West Wing. I could know how many guests are in the next rooms because I could hear everything. I felt like they are in my room when they talked or used bathroom. Whenever I turned on the TV the default volume is very loud. By the way my room was not made on the first day.... More 

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello, thank you for choosing the Caribe Hilton for your recent vacation in Puerto Rico. We apologize for the inconveniences you endured during your stay. We appreciate your feedback and sincerely hope you give us another opportunity to serve you at your service, Nelson Torres, Hotel Manager More 

Miami, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in a few places when visiting San Juan, however, the Caribe Hilton is my all time favorite. Yes, it can be a tad pricey during some times of the season, but you cannot beat the service. And did I mention the pool area? I could live on one of their hammocks which are situated right under swaying... More 

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Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Caribe Hilton hotel in San Juan, Puerto Rico has everything you need and more. It has 3 restaurants and a Quiznos! Beautiful views, landscapes, pool and the best piña coladas! Attentive staff. Enjoy the sunrise from your balcony or a walk on the beach. It is very close to old San Juan, which makes it even more convenient for... More 

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Caribe Hilton for 4 nights ok our Anniversary. We wee checked in by Karla who did an excellent job of taking care of us. She allowed us to upgrade to an Oceanview room in the Hilton Towers which many people had warned to stay away from. I would say I can see a few things that could... More 

Was this review helpful? Yes 3
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing us to celebrate your anniversary and for your comments. We are sorry to hear about your keys. We will follow up on that. We hope you had a great stay and look forward to welcome you back for your next anniversary! Nelson Torres, Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The resort is very beautiful - there are a ton of little shops, nice restaurants and bars on the property. The pool deck is gorgeous - plenty of pools, a swim up bar, it's right on the beach and the whole patio is surrounding by the ocean. The grounds are very clean and well kept. The rooms were fine -... More 

Was this review helpful? Yes 3
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry that your experience at our property didn’t live up to your expectations and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions... More 

Hotel Review Summarization

What travelers say

  • Very nice(56)
  • Private beach(47)
  • Ocean views(33)
  • Pool area(25)
  • Pina Colada Club(13)
  • Breakfast buffet(11)
  • Great time(5)
  • Cab ride(5)
  • Open air lobby(3)
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2,928 photos of this hotel

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Amenities (54)
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Beach (28)
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Pool (18)
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The Hotel (101)

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Pool/beach area (18)
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Amenities