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All 44 San Juan hotels

Caribe Hilton San Juan

4.0 of 5 Hotel   |   1 San Geronimo Street, San Juan 00901, Puerto Rico
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Caribe Hilton San Juan

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Ranked #14 of 44 hotels in San Juan
A recent review
4 of 5 stars reviewed today
Carlos A New York City, New York
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3,318 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
New York City, New York
1 review
4 of 5 stars Reviewed today NEW

I have stayed at the Caribe Hilton for the last two weeks on business trips. Very good hotel, very nice people, facilities, etc. However, in my last trip I made a reservation for the Caribe Hilton again, but upon arrival I was told that my room was in Condado Lagoon Villas. After I complained, they told me it was the... More

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2 reviews
5 of 5 stars Reviewed today NEW

We originally booked with a different hotel for our vacation, but after 2 nights at the ghetto atlantic beach hotel, we had to leave that awful place. Our last 3 nights were at the caribe hilton and I have to say it is a beautiful hotel! It made the last days of our vacation just awesome! The view from our... More

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Manhasset, New York
1 review
1 of 5 stars Reviewed yesterday NEW

I have never done this, but feel compelled to save others from this horrible experience. We have stayed here many times since the late 1980s. Downhill is the only way to describe it. The hotel was unbelievably overcrowded and dirty. I am so sorry we booked our limited vacation time to stay here again. I asked to switch rooms after... More

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Denver, CO
Contributor
20 reviews 20 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our family recently stayed at the Caribe Hilton in San Juan, Puerto Rico for several days coinciding with my participation in the Puerto Rico 70.3 half Ironman triathlon. The hotel itself is lovely and the rooms are very nicely appointed and comfortable however the grounds of the hotel are quite confined and become overcrowded quickly. This is especially true of... More

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Wellington, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This is an average hotel - not your usual Hilton. We stayed here overnight and the service was poor at best. Also, our room service took nearly one hour and 15 minutes to get food and when it came it was cold. Try to get someone on the hotel phone - good luck. I think their manager is hiding somewhere.... More

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Lakewood, Wisconsin
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I was there with group of friends for vacation. We were there to do some sightseeing before we get on a cruise ship. The lobby area is clean and open area. It has spa, beach, pool, and some shop and fast food dining (Starbuck coffee). Yes, food and drink are pricey. Yes, hotel is a bit dated but we could... More

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello there! thank you for staying with us and for your feedback. We hope that you had a wonderful experience and wish you return back soon. We are at your service Nelson Torres, Hotel Manager More

new york
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our second stay at this hotel. We traveled with a 6 year old and 4 year old. Hotel is in a great location with a private beach very close to the airport. The beach was terrific with great views - though at times very crowded. Getting umbrellas and chairs were a breeze and the staff at the towel... More

Was this review helpful? Yes 1
Davie, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Beautiful location and grounds but needs to update rooms. Air filters full of dust and stains on carpet. Overall Good stay-great restaurants. Pool area and beach were very nice. Expect more from a Hilton!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations and I am actively working with our housekeeping team to ensure our standards of cleanliness and comfort are consistently met. When we do not meet the expectations of one of our guests, it causes great concern. Again... More

United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

While the grounds at this hotel were stunning, the room wasn't much and my 'balcony' overlooked a rooftop where I could enjoy the insanely loud compressor or generator. The added fees at this resort are nuts. Extra $38 per day to use the facilities, even though I didn't use any. A casual dinner for two by the pool (salad, grilled... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for bringing them up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We... More

Sherman, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Caribe Hilton many times, but this was the first time I walked up to the front desk with no reservation, in the early evening, nerves on edge. Our plans to stay with a friend had became instantly problematic upon walking in the door, discovering she had a cat, and sneezing into an allergy attack within ten... More

Was this review helpful? Yes 1
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello! thank you for choosing us for your stay. It delight us to hear that Katherine was able to turn your experience into a positive one. We hope you and your family had a wonderful time and we look forward to your prompt return. at your service Nelson Torres, Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Friendly and helpful(12)
  • Great time(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in San Juan
#7 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Official Description (provided by the hotel):
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more   less 
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Also Known As:
Caribe Hilton San Juan Hotel
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
San Juan Caribe Hilton
Caribe Hilton
Hilton San Juan
San Juan Hilton
San Juan Caribe Hilton Hotel

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