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All 44 San Juan hotels

Caribe Hilton San Juan

4.0 of 5 Hotel   |   1 San Geronimo Street, San Juan 00901, Puerto Rico
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Caribe Hilton San Juan

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Ranked #14 of 44 hotels in San Juan
A recent review
5 of 5 stars reviewed yesterday
Kim M Little Falls, New Jersey
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3,320 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Little Falls, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

Love this hotel and the friendly people who work here.. Pool area is great...beach area is small...but clean and warm. Service at the bar area is a little slow...but once you find a friend (waiter/waitress) they take good care of you.

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New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

I have stayed at the Caribe Hilton for the last two weeks on business trips. Very good hotel, very nice people, facilities, etc. However, in my last trip I made a reservation for the Caribe Hilton again, but upon arrival I was told that my room was in Condado Lagoon Villas. After I complained, they told me it was the... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed yesterday NEW

We originally booked with a different hotel for our vacation, but after 2 nights at the ghetto atlantic beach hotel, we had to leave that awful place. Our last 3 nights were at the caribe hilton and I have to say it is a beautiful hotel! It made the last days of our vacation just awesome! The view from our... More

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Portsmouth, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I've admired the Caribe Hilton since the mid-1960s when my family spent time on a nearby beach and gazed longingly at the hotel. I've stayed there twice, most recently in April 2014, and loved the private beach, the sprawling pool, the fitness room overlooking the lagoon, and just the laid-back openness of the entire property. Very pleasant experience. Highly recommend!

Review collected in partnership with Hilton Hotels & Resorts

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Manhasset, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

I have never done this, but feel compelled to save others from this horrible experience. We have stayed here many times since the late 1980s. Downhill is the only way to describe it. The hotel was unbelievably overcrowded and dirty. I am so sorry we booked our limited vacation time to stay here again. I asked to switch rooms after... More

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello, first of all, thank you for your loyalty all this years. I would like to personally apologize to you and your family for the less than satisfying stay you just experienced. We are very sorry about the condition in which you found your room. I am actively working with our housekeeping team to ensure our standards of cleanliness and... More

Denver, CO
Contributor
20 reviews 20 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our family recently stayed at the Caribe Hilton in San Juan, Puerto Rico for several days coinciding with my participation in the Puerto Rico 70.3 half Ironman triathlon. The hotel itself is lovely and the rooms are very nicely appointed and comfortable however the grounds of the hotel are quite confined and become overcrowded quickly. This is especially true of... More

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Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello, thank you for choosing the Caribe Hilton for your recent stay in Puerto Rico. It was certainly a pleasure to serve you and your family. We are very sorry there were some situations you were not completely satisfied with. Again we thank you and we hope you give us another opportunity to serve you. we are at your service... More

Wellington, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is an average hotel - not your usual Hilton. We stayed here overnight and the service was poor at best. Also, our room service took nearly one hour and 15 minutes to get food and when it came it was cold. Try to get someone on the hotel phone - good luck. I think their manager is hiding somewhere.... More

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Lakewood, Wisconsin
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

I was there with group of friends for vacation. We were there to do some sightseeing before we get on a cruise ship. The lobby area is clean and open area. It has spa, beach, pool, and some shop and fast food dining (Starbuck coffee). Yes, food and drink are pricey. Yes, hotel is a bit dated but we could... More

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

Hello there! thank you for staying with us and for your feedback. We hope that you had a wonderful experience and wish you return back soon. We are at your service Nelson Torres, Hotel Manager More

new york
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our second stay at this hotel. We traveled with a 6 year old and 4 year old. Hotel is in a great location with a private beach very close to the airport. The beach was terrific with great views - though at times very crowded. Getting umbrellas and chairs were a breeze and the staff at the towel... More

Was this review helpful? Yes 1
Davie, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Beautiful location and grounds but needs to update rooms. Air filters full of dust and stains on carpet. Overall Good stay-great restaurants. Pool area and beach were very nice. Expect more from a Hilton!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nelson T, Manager at Caribe Hilton San Juan, responded to this review

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations and I am actively working with our housekeeping team to ensure our standards of cleanliness and comfort are consistently met. When we do not meet the expectations of one of our guests, it causes great concern. Again... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(88)
  • Private beach(74)
  • Pool area(52)
  • Ocean views(51)
  • Breakfast buffet(20)
  • Pina Colada Club(18)
  • Cab ride(14)
  • Italian restaurant(14)
  • Friendly and helpful(12)
  • Great time(12)

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in San Juan
#7 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Official Description (provided by the hotel):
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more   less 
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Also Known As:
Caribe Hilton San Juan Hotel
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
San Juan Caribe Hilton
Caribe Hilton
Hilton San Juan
San Juan Hilton
San Juan Caribe Hilton Hotel

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