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Marriott San Juan Resort & Stellaris Casino

4.0 of 5 1309 Ashford Ave, San Juan 00907, Puerto Rico
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Marriott San Juan Resort & Stellaris Casino
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Marriott San Juan Resort & Stellaris Casino
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3,798 reviews from our community

Traveler rating
    1,830
    1,420
    358
    120
    70
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985
1,431
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261
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Odenton, Maryland
1 review
2 of 5 stars Reviewed yesterday NEW

The hotel room and ocean view is actually better than we expected, the staff is as friendly as possible, but what bothered us is that the management seems indifferent and arrogant. We like to go to the whirlpool at night after our day-time event to relax and get ready for next day. The first night when we arrived the whirlpool... More 

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Naples, FL
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I travelled here in December. I enjoy attempting to speak conversational Spanish and all of the staff, especially Peter M in the casino, encouraged and greatly appreciated my attempts at speaking in Spanish. The rooms were average, the resort was perfectly placed right on the beach and we had a great first experience in Puerto Rico.

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Seaford, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 5 night stay at the Marriott Stellaris in San Juan. It was a short 15 minute taxi from the airport. From the moment we checked in to the moment we left on Jan 24th, we experienced only the most cordial, helpful, and concerned staff. We were upgraded to an ocean-front room from an ocean-view room which... More 

Was this review helpful? Yes 1
New Haven, Connecticut, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

I tried to book a week's stay for my family but the hotel said they couldn't guarantee, if we booked 2 rooms they would be adjoining. They said they could prioritize the request but not guarantee it. Too bad, this looked like a great place to stay and I usually love Marriott properties.

Was this review helpful? Yes
Springfield, Illinois
Top Contributor
101 reviews 101 reviews
26 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have had a wonderful pre cruise three nights here. The beach just out the door is wonderful along with the two pools. We have an oceanfront room on floor twenty with fantastic balcony overlooking the ocean. As we were checking in we were offered a welcome free rum punch..nice touch. Samuel was so informative at check in and we... More 

Was this review helpful? Yes 2
Tarrytown, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel with lots of upgrades since my last visit about 3 years ago. Accommodating staff, good food, very clean. Had three days of meetings and two for relaxing. Internet service was spotty. Reported it and was quickly connect to tech support for way to get back on.

Was this review helpful? Yes 1
Morristown, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

Last February my wife and I stayed in an oceanfront corner room facing Old San Juan. This was our first trip to Puerto Rico and the Marriott. I must tell you that this was the best vacation we have been on in many years. There is absolutely nothing bad to say about the hotel and staff. Everything was just wonderful.... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Visited this hotel for a quick weekend getaway. It had been recommended to me by a friend, who said that it had recently been remodeled and we would love it. This was halfway true. The lobby had been remodeled, but the rooms and other features had not. It was a nice hotel, but I would not be able to say... More 

Was this review helpful? Yes 3
SJMarriottResort, General Manager at Marriott San Juan Resort & Stellaris Casino, responded to this review

Dear Carol O; We would first like to thank you for recently staying with us and are sad to hear that our property did not meet your expectations. Please rest assured that we will share your comments with our Management Team, as providing the best vacation experience at our Resort is of utmost importance to us. On the other hand,... More 

Kansas City, Missouri
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room was clean and had above average finishes. The service and hotel amenities were top notch from the time we checked in to the time we checked out. We took full advantage of the bars in the lobby and on the beach, and were able to walk to several restaurants that were near the property always feeling safe. The... More 

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Old Lyme, Connecticut, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We our Platinum Marriott members and we used points to enjoy a family vacation. Sadly the hotel was so booked that they were unable to provide a bed for our son and he ended up on an airbed. Also, our room fridge was full of old food when we checked in. The pool is ok for little ones because it... More 

Was this review helpful? Yes 1
SJMarriottResort, General Manager at Marriott San Juan Resort & Stellaris Casino, responded to this review

Dear Yona G; We are sorry to hear that your vacation experience at our Resort was not as expected and sincerely apologize for all the inconveniences encountered. Our main priority is to provide our guests with a memorable vacation and we will definitely share your feedback with our Management Team in order to identify areas of opportunity for improvement in... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(93)
  • Pool area(86)
  • Ocean views(50)
  • Breakfast buffet(30)
  • Great location(17)
  • Hot tub(16)
  • Very clean(12)
  • Rooms are clean(9)
  • Great time(9)
  • Friendly and helpful(8)

Additional Information about Marriott San Juan Resort & Stellaris Casino

Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott San Juan Resort & Stellaris Casino 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Marriott San Juan Resort & Stellaris Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott San Juan Resort And Stellaris Casino
Marriott San Juan Resort & Stellaris Hotel San Juan
Hotel Style:
#1 Casino Hotel in San Juan
#2 Family Hotel in San Juan
#2 On the Beach Hotel in San Juan
#2 Spa Hotel in San Juan
#2 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#5 Business Hotel in San Juan

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City View Two Double Room (55)
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Oceanfront King Room (70)
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