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All 24 San Juan B&Bs / inns

Tres Palmas Inn

2.0 of 5 Guest house   |   2212 Park Boulevard, San Juan 00913, Puerto Rico
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88%
Ranked #8 of 24 San Juan B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ardi O Helsinki, Finland
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299 reviews from our community

Traveler rating
    188
    77
    28
    5
    1
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58
161
10
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Helsinki, Finland
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very very nice hotel! Location is perfect for ocean views and going to the beach. Restaurants and grocery market is just a walk away. Hotel environment was nicely decorated. Lots of places to relax and enjoy ocean sounds/views. They had a Hot-tub and pool. Free beach towels. Room was clean. There was a fridge and air-conditioner. Service was client-oriented and... More

Was this review helpful? Yes 3
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for this great review! We are glad knowing that you enjoyed everything while staying with us. Thank you for the great pictures! We hope to see you in future visits. Once again thank you! More

Washington DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The owner is wonderful and caring. The staff is polite, resourceful and attentive. The property is beautiful and well maintained. I initially booked room 18 but the mattress was too soft for me however; the room next to it albeit a little smaller, had a firmer one. (Room 15) I was switched without a problem. The owner has paid attention... More

Was this review helpful? Yes 3
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for choosing Tres Palmas Inn for your stay. We do our best to satisfy all the guest so it thrills us to know that you had such a wonderful time. We do hope to see you in future visits to Puerto Rico. Thank you for taking the time to write this amazing review More

Tennessee
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all let say that the place is clean and rooms are nice. Perfect if you just want to sleep and clean up. However, there is a poor quality of customer service. My husband wanted to surprise me for our anniversary by staying at the very same room that we stayed 10 years ago. He prepaid and reserved the... More

Was this review helpful? Yes 8
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Dear Tripadvisor community. After 300 reviews of Tres Palmas Inn, this is the first time that we receive such a horrible review of our property and one of our staff. At Tres Palmas Inn, we have an established reputation of treating our guests with the utmost respect, helping them in any way possible, as well as being one of the... More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed here for four nights and let me tell you, it was awesome! This was the perfect place to stay for our wedding anniversary. The beach is lovely and without the crowds of other typical beach resorts. The staff was excellent and helpful. Helen was willing to share with us her opinions of places to go... More

Was this review helpful? Yes 1
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Amazing review ! Thank you for choosing Tres Palmas Inn and for taking the time to share your experience here. We are happy to know that you had such a wonderful time. We do hope to see you in future visits to the island. Once again Thank You! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location was perfect and the people were so helpful. One of the workers named Isaac would help us out with where to go out and food to eat and any other issues. I had a great time, the workers are so friendly.

Was this review helpful? Yes 2
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for choosing Tres Palmas Inn for your stay. We love working hard for our guests and we do our best to meet each guest expectation. We are grateful with your review and hope to see you again in future visits! More

Albany, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a small yet welcoming hotel where you can kayak, windsurf, or stand up paddle board near San Juan then this hotel is ideal in my opinion. They also have kitesurfing but I didn't try this. The windsurfing equipment was in great condition and the water was flat for about 2000' and the 4' waves breaking... More

Was this review helpful? Yes
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for this amazing review! We are thrilled to know that you took full advantage of all our amenities including Sotavento Water Sports services. We love that you had such a good time and that you enjoyed your stay! We do hope to see you again in future visits to the island. Once again thank you for taking the... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2014

We stayed there for 5 nights. They live upto there values. Great hospitality, tremendously helpful and super professional staff they have! You can actually see a passion in there eys for what they do. Variety of breakfast everyday from 7-10. As this is not enough... 1. They provide you with free beach towels and beach chairs...tadangggg.... 2. Also they have... More

Was this review helpful? Yes 6
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Amazing review! We are very happy knowing that you enjoyed your stay with us. Thank you for taking the time to write this amazing review. Our staff is very passionate with each guest, we will keep doing our best to bring the best service possible. More

Atlanta
Top Contributor
67 reviews 67 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 8, 2014

My husband and I stayed here for a weekend get away. It isn't fancy, but it is in a great location, was clean and very comfortable. You can't beat the view from the rooftop. We stayed in a room out front overlooking the beach. You would occasionally hear cars with loud radios, but this wasn't too bad with the A/C... More

Was this review helpful? Yes 6
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for choosing Tres Palmas Inn and for taking the time to write this great review. It thrills us to know that you enjoyed your stay and all the amenities we offer. We do hope to see you in future visits to Puerto Rico. Once again thank you! More

Central Illinois
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 2, 2014

Loved Tres Palmas! Extremely friendly and attentive staff. very comfortable rooms. Loved hearing the coqui (tree frogs) at night. Gorgeous gardens and beach front setting. We ate breakfast up on a deck overlooking the azure-colored ocean. The neighborhood has some rather questionable areas. I felt safe taking a walk down the beachfront street in the morning. However, we did not... More

Was this review helpful? Yes 2
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Thank you for this amazing review! We are thrilled to know that you had such a wonderful time with us. This is a safe neighborhood, there is even more security with the police station that is next to us. We do hope to see you again in future visits to Puerto Rico. Once again thank you for taking the time... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Staff is on the money. Helen stand up a take a bow. She is awesome. Reservations were messed up on our part. Helen handled the issue like the professional she is. Got us a another room at a another hotel for one night that was great and cheaper.... Then we stayed at Tres Palmas the rest of our time in... More

Was this review helpful? Yes 2
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review

Amazing review!!! Thank you for staying at Tres Palmas Inn, you were amazing guests. We are so glad that everything worked out in the end with the reservation mix up. Every staff member at Tres Palmas Inn loves their job and do everything in their power to meet each guest expectations. It thrills us to know that you will be... More

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Additional Information about Tres Palmas Inn

Address: 2212 Park Boulevard, San Juan 00913, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Tres Palmas Inn 2*
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Also Known As:
Tres Palmas Hotel San Juan

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