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Hotel El Convento

Certificate of Excellence
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100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Best prices for: 1 room 1 guest
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Hotel El Convento
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Hotel El Convento
Hotel El Convento
Hotel El Convento
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1,920 reviews from our community

Traveler rating
    1,390
    352
    93
    61
    24
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259
1,128
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1920)
  • Mar-May only
    (536)
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There are newer reviews for Hotel El Convento
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed February 11, 2010

My husband and I traveled to San Juan to celebrate my birthday. We went with another couple and spent 3 nights at El Convento. It was perfect for our mini vacation as we enjoyed the Spanish style rooms and open courtyard. It is not the height of luxury, but if you are looking for a small, unique hotel in the... More 

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Boston
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2010

Had a great stay at El Convento. Would definitely stay here again. Pleasant staff, beautiful, historic atmosphere. The hotel courtyard is beautiful. This is not your cookie-cutter hotel. It has lots and lots of atmosphere. I got the feeling I wanted to live at the hotel, I liked it so much. Will definitely be back. It's also very romantic if... More 

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New York City, New York
1 review
4 of 5 stars Reviewed February 9, 2010

My friend had her wedding reception here : ), and the accomodations were FABULOUS. The reception food was DELICIOUS. The staff is fluent in English, and it's right in the middle of Old San Juan, so definitely take a walking tour (but don't go down the steps into La Perla by youself. ; D ) I can't give 5 stars... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2010

I have stayed at Hotel El Convento 4 times and it has been simply amazing almost every time. I have been to dozens of hotels in almost 60 countries, and this is among the best! The location is impossible to beat as it is in the main courtyard of Old San Juan. The staff is very very friendly! They did... More 

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Moline, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 2, 2010

Our stay was on Jan 31, 2010 for one night post cruise. I was thrilled to find this hotel. The location is perfect in Old San Juan though not in walking distance to the port if you have a lot of luggage - just a short taxi ride away. I knew immediately that we would love this hotel as we... More 

Was this review helpful? Yes 3
Washington, DC
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 30, 2010

Historic sights at your doorstep. Not isolated from local culture, like most luxury hotels. Located right in the middle of a 500-year-old walled city, opposite the cathedral. Rooms open onto colonnaded outdoor hallways flanking a large interior courtyard that houses several restaurants and bars. Wonderfully atmospheric. Not for those who want wall-to-wall carpeting (floors are Spanish tiles) or over-the-top luxury... More 

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Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2010

We only spent one night here and it was the best hotel we stayed in during our week in Puerto Rico. The rooms were small but beautifully decorated with a Spanish vibe. It had everything we needed - bathrobes, nice toiletries, free internet and great air conditioning. The room also had a double glazed door to keep out noise from... More 

Was this review helpful? Yes 1
EU
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 24, 2010

We didn't have a good experience in this hotel. It was the longest check-in ever. The girl at the counter was inefficient and overly familiar. The room was small. But that's wasn't it. When we left the hotel, en route to the beach, we realized we had forgotten our cell phone in the room. We phoned the reception to tell... More 

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EROSA, General Manager at Hotel El Convento, responded to this review

Dear Trip Advisor user, Thank you for taking the time to share your experience at our hotel. I regret that your arrival and overall stay was not up to the standards that Hotel El Convento is known for. We always strive to provide our guests with an excellent experience. As a matter of fact, upon arrival, we provide our guests... More 

Dallas, Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 21, 2010

350 years show well at this beautiful, historical and romantic boutique hotel. There is no better place to stay in Old San Juan. The hotel is right across from the San Juan Cathedral. We could hear the soothing sounds of the choir during the Christmas week masses. The location is also close to many restaurants and bars particularly on Calle... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Top Contributor
61 reviews 61 reviews
43 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 20, 2010

This was my first stay at El Covento and I was somewhat disappointed. Although I was upgraded I didn't feel as though my room was anything special. The decor was blah, many pages were missing from the room service menu and I suspect my room had not been cleaned after the last guest - Many of the bathroom amenities were... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Complimentary wine(8)
  • Honor bar(7)
  • Plunge pool(5)
  • Third floor(3)
  • Great location(3)
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