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All 47 San Juan hotels

Hotel El Convento

4.0 of 5 Hotel   |   100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Hotel El Convento
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Ranked #2 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
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1,656 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
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English first
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here in June. The hotel definitely has that "old world" feel. We loved our room. It was nicely decorated. I thought it was a bit small, but I realize we are in an old convent. We booked a double deluxe room. The website says the louver doors open up to a veranda, but you can't... More

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Tampa, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family has had the good fortune to stay at El Convento for two weddings within the span of 14 months. We had super service both times we were there. The staff could not be more friendly and helpful. We especially enjoyed the superb service by Tony and Jose Melendez.

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Coral Springs, Florida
Top Contributor
65 reviews 65 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Historic building in old San Juan, originally a nunnery, the church is across the cobblestone street. I have stayed here 40 times, over the years, starting in the late '60's. The outside looks much the same; but the inside has been brought into the present. Elevators, pool, bar, restaurant, bus center, comfortable room great bed, modern bathroom, great air conditioning,... More

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Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Guest - Thank you for making Hotel El Convento your home away from home. We are already looking forward to your 41st stay! We will make it special. Best regards, Alfredo Arroyo aarroyo@elconvento.com More

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We very much enjoyed our stay at Hotel El Convento. It's in a great location, walking distance to pretty much everything in Old San Juan. Our room was very clean, the beds were comfortable, and the air conditioning worked great. The hotel staff was fantastic and made us feel very welcome. They made a point of saying hello whenever we... More

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San Diego, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Loved this hotel, it's in a convenient location. Pricing is reasonable, beautiful historic building, Staff is accommodating and friendly. Definitely recommend staying at El Convento if you are visiting Old San Juan.

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Manhattan, Kansas
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Wife and I had the opportunity for a quick trip to San Juan in early July. Not being beach people we settled on El Convento in the heart of old San Juan. From the airport our taxi ride was a reasonable $23. We arrived around 9:30 pm with no issues and ended up with a clean and comfortable 4th... More

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Nashville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is not the hotel for you if your idea of going to PR is to stay at the hotel's pool or beach (though there is a pool and they can provide passes to go to some resorts for the day). But, if you want to explore Old San Juan, this is a great choice! The building is historic, but... More

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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in Old San Juan in May and wanted a central location. Hotel El Convento was exactly what we were looking for. The entire staff was friendly and courteous. It's close to the airport...walking distance to all the historic areas, restaurants and shopping. Beautiful renovated rooms. We stayed in one of the new rooms on the first floor that... More

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San Bruno, California
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

booked an overnight stay here at hotel el convento for pre-flight stay in old san juan. hotel is in a good location and short walking distance to restaurants and shops. all the staff are very welcoming and courteous to guests. the hotel room is very nice and super clean. beds are comfortable and was perfect for good night sleep after... More

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Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Guest - First of all, thank you for the visit and for sharing your experience with us. We will immediately manage your concerns and continuously work to ensure our product is perfect at all times. I definitely hope to have you back as our guest in the future. Sincerely, Alfredo Arroyo aarroyo@elconvento.com More

Brooklyn, New York
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are going to San Juan for the beaches, this hotel may not be for you. If, however, you enjoy the ambiance of an historic city, and being walking distance to many restaurants and shops, this is the perfect hotel to be. It was the old convent for the cathedral across the square (where Ponce de Leon is buried)... More

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Hotel Summarization (Beta)

What travelers say

  • Honor bar(20)
  • Plunge pool(19)
  • Great location(15)
  • Complimentary wine(14)
  • Cheese receptions(10)
  • Very good(9)
  • Third floor(8)
  • Happy Hour(7)
  • Old world(6)
  • Small Luxury(6)

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel El Convento 4*
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Also Known As:
El Convento San Juan

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Pool/beach area (45)
Room/suite (176)
Hotel & grounds (310)
Dining (54)
View from room (48)
Bathroom (19)
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Hotel & grounds (11)
Room/suite (9)
Dining (5)
Pool/beach area (2)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in San Juan #1 Family Hotel in San Juan #1 Luxury Hotel in San Juan #1 Romantic Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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