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All 47 San Juan hotels

Hotel El Convento

4.0 of 5 Hotel   |   100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Ranked #2 of 47 hotels in San Juan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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1,647 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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English first
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've never been to Puerto Rico, and we stayed at El Convento for three days and then departed for a beach resort. It was the perfect location, we walked everywhere in old San Juan. The staff could not be nicer or more accommodating. The hotel itself is gorgeous; you walk into this two-story foyer with amazing architectural details. The courtyard... More

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Redondo Beach
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent 3 nights here and loved it. The Hotel is a historical landmark that has been beautifully restored. The location couldn't be better for sightseeing. The hotel staff was excellent. We enjoyed the complementary wine and cheese at 4pm on the terrace! 2 good restaurants in the hotel.

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New York, NY
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This review is long overdue, this hotel way exceed my expectations! We stayed here post cruise for two nights and we could've stayed a lot longer, the architecture, attention to details in decoration and quality of service were all top notch. We stayed in room 519 which had a private terrace and was just the loveliest hotel room I've ever... More

Was this review helpful? Yes 1
St. Thomas
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just returned from a four night stay at hotel El Convento for our 40th anniversary. We were looking for a comfortable small hotel to relax and El Convento fit the bill perfectly. The staff could not have been more friendly or helpful, our room was well kept and clean and the food regardless of which restaurant... More

Was this review helpful? Yes 1
Pearland, Texas
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived on July 17, 2014 and checked out July 20. Went to San juan for a wedding and decided to arrive early to see what puerto rico had to offer. Upon arrival the hotel is a huge yellow old school concrete building. Very easy to check in, no problems whatsoever. Very nice interior of hotel hacienda style with a... More

Was this review helpful? Yes 3
Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

Stopped in for an amazing hibiscus Daquiri with Vanesa as our bartender. Not only is she an excellent mixologist but she gave us tips on where to go in Old San Juan. The best bartender and friendliest one in Puerto Rico!

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Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Having never been to Puerto Rico, my husband and I wanted to dive right into the history and culture and opted to stay in the heart of Old San Juan at El Convento. We could not have made a better choice! The historic hotel is absolutely gorgeous and loaded with colonial Spanish charm. From beautiful tiled floors to arched breezeways... More

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16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here in June. The hotel definitely has that "old world" feel. We loved our room. It was nicely decorated. I thought it was a bit small, but I realize we are in an old convent. We booked a double deluxe room. The website says the louver doors open up to a veranda, but you can't... More

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Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family has had the good fortune to stay at El Convento for two weddings within the span of 14 months. We had super service both times we were there. The staff could not be more friendly and helpful. We especially enjoyed the superb service by Tony and Jose Melendez.

Was this review helpful? Yes 2
Coral Springs, Florida
Top Contributor
102 reviews 102 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Historic building in old San Juan, originally a nunnery, the church is across the cobblestone street. I have stayed here 40 times, over the years, starting in the late '60's. The outside looks much the same; but the inside has been brought into the present. Elevators, pool, bar, restaurant, bus center, comfortable room great bed, modern bathroom, great air conditioning,... More

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Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Guest - Thank you for making Hotel El Convento your home away from home. We are already looking forward to your 41st stay! We will make it special. Best regards, Alfredo Arroyo aarroyo@elconvento.com More

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Hotel Summarization (Beta)

What travelers say

  • Honor bar(20)
  • Plunge pool(19)
  • Great location(15)
  • Complimentary wine(14)
  • Cheese receptions(10)
  • Very good(9)
  • Third floor(8)
  • Happy Hour(7)
  • Old world(6)
  • Small Luxury(6)

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel El Convento 4*
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Also Known As:
El Convento San Juan

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Hotel & grounds (311)
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Hotel & grounds (11)
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Pool/beach area (2)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in San Juan #1 Luxury Hotel in San Juan #1 Business Hotel in San Juan #1 Family Hotel in San Juan
Hotel Class
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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