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Hotel El Convento

Certificate of Excellence
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100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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1 room 1 guest
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Hotel El Convento
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2,049 Reviews from our TripAdvisor Community

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Traveler rating
    1,495
    372
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    62
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283
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (412)
Date | Rating
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English first
  • All months
    (2049)
  • Mar-May only
    (567)
  • Jun-Aug only
    (517)
  • Sep-Nov only
    (448)
  • Dec-Feb only
    (517)
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Tampa, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is old and full of charm. You will see some cracks in the plaster but that adds to the charm. It is centrally located and within walking distance of everything to do in Old San Juan. The staff was wonderful and so polite. The food at the hotel was unbelievable. Also try Pizza e Birra which is attached... More 

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St. John
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We hosted our wedding reception in salon Campeche in July and were so thrilled with everything. The food was amazing the service was incredible and the ladies at the front desk deserve an extra special thank you for dealing with all my crazy bridal requests that week. They were so excellent everyone was thrilled with them. Service at the main... More 

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Burlington, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I found this hotel through TripAdvisor and then found out a friend had stayed here before as well. She raved about it and I can see why. I stayed during their off peak time (early August) so the rate was great. The hotel is very clean, the staff extremely helpful, and the location is perfect for exploring Old San Juan.... More 

Was this review helpful? Yes
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited with our 11-week-old baby and had a most wonderful stay! We had a 5th floor room with a high number, which meant not much sunset view (choose a low number for a better bay view). We were unclear on the balcony, but basically it is a full length door, no balcony to go out on. The building architecture... More 

Was this review helpful? Yes
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola Storm15661 - I am truly glad that you and your family were able to enjoy our services and hospitality. Next time please give Patio del Nispero restaurant a try; it is truly a delightful culinary experience. I will immediately look into an adequate solution for the air vent inconvenience at the pool. Thank you for sharing your observations with... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A truly charming hotel - old style furniture, old style interiors and very clean / no unpleasant odors. The location is likely the best in San Juan - the front door opens in a beautiful little plaza with a 16th century cathedral at the left. There's free water and fruits (apples, bananas, oranges) 24 hrs and also a wine/cheese party... More 

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Alfredo A, General Manager at Hotel El Convento, responded to this review

Hi Adrian T - I am glad to see that our property and accommodations met your expectations and needs. If at any point in the future we can be of service to you, please feel free to contact me directly and I will gladly assist. Warm regards, Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed at elconvento.com Or call us at 787-723-9020 More 

Indianapolis, Indiana
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This has to be the best place to stay in Old San Juan! Okay, I say that and I haven't actually stayed at any of the other hotels in OSJ, but it's still a great place with so much history. Loves: - The room is really cute, clean, and had all of the essentials (mini fridge, safe, comfy bed with... More 

Was this review helpful? Yes 2
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear LyndsLinds - Thank you so much for the visit and the detailed feedback. We are all very excited to read that your experience was so fulfilling. Like you well mentioned, what our petite property lacks in size, more than double in history & hospitality. For your next visit please feel free to coordinate all your tours and reservations at... More 

United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here quite a few years ago now and it was a beautiful hotel,rooms very romantic and view from window was amazing. Breakfast was very good and staff were helpful. Always remember the open courtyard with the tall trees and many bats flying round 😳

Was this review helpful? Yes
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hi Lindy & Lexie - We will be happy to have you back with us as soon as you are ready. Please contact me directly and I will ensure another wonderful stay. Hasta Pronto! Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed at elconvento.com Or call us at 787-723-9020 More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

El Convento is a bit more pricey than the hotels we usually stay, but we wanted to experience its historical trait and the city's. It was superb. The building was enchanting and inviting to enjoy every corner. Our room was decorated with antique wooden furniture and special details. Bed was extra comfortable. Service was outstanding; we were welcomed every night... More 

Was this review helpful? Yes
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear walkin-trvlr – It is great to see that everything worked for you as expected and that you to took the time to discover some of our hidden surprises within the hotel. It is indeed a charming property right at the Heart of Old San Juan! We put a lot of effort into providing our guests with memorable stays and... More 

Weston, Florida
Level Contributor
277 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at El Covento and it will not be the last. I love this hotel. The building is historic and beautifully restored and transformed into a great comfortable hotel. They have great beds, good bathrooms and an awesome AC! I especially loved the fact that in order to be able to keep the original bedroom doors,... More 

Was this review helpful? Yes
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Pomerols - Before I start let me tell you that I will have something special for you for the 3rd stay! Thank you for the trust and for sharing your experience with us. For your convenience we have El Convento Beach Club; you will received all beach services, like chairs and umbrellas in anyone of our properties at no... More 

Sandwich, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

El Convento is a lovely hotel in the heart of Old San Juan which I would highly recommend. It has old world charm as well as modern day comforts including free bottled water 24/7. We were treated to tasting menu from fabulous chef Louis Castillo and his team which was simply incredible - well worth trying. The tour of the... More 

Was this review helpful? Yes 1
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Erica M - On behalf of Luis, Judith, Neisha and myself; Thank YOU! It was great to have you as our guest for almost two weeks. Remember to come back as soon as you feel the need of warm weather and beautiful beaches! I will for sure share your comments about the bar with the staff. Very thankful, Alfredo... More 

Hotel Review Summarization

What travelers say

  • Complimentary wine(8)
  • Honor bar(7)
  • Plunge pool(5)
  • Great location(3)
  • Third floor(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Double Vista Room (46)
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Junior Suite (57)
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Outdoor Pool (17)
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Queen Vista Room (46)
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The Hotel (65)

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