We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 San Juan hotels

Hotel El Convento

4.0 of 5 Hotel   |   100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Hotel website
Hotel amenities
Book Direct and Save!
Save Saved
You added Hotel El Convento to your Saves list
Hotel El Convento
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Travelocity
and 8 more sites!
Ranked #2 of 44 hotels in San Juan
Certificate of Excellence 2013
A recent review
Write a Review

1,554 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this beautiful boutique hotel for 2 nights pre-cruise and it was a wonderful experience. It's location in Old San Juan can't be beat. We felt very safe walking to and from the hotel and the staff was very attentive. Kudos to Carolina for making sure we were well taken care of in the Patio del Nispero. She... More

Was this review helpful? Yes
Denver, Colorado
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at El Convento during the latter half of our 8-day visit to the greater San Juan area. Our 1st 4 days in Isla Verde were beach-focused and we were anticipating an enjoyable experience in Viejo San Juan. The El Convento is a boutique-style, centrally located hotel with impressive historical significance surviving much iteration during its 365 year history,... More

Was this review helpful? Yes 1
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Guest. I sincerely appreciate the feedback in regards to your recent stay at Hotel El Convento. I am pleased, you enjoyed your stay and that you found our staff to be helpful and accommodating. I will thoroughly look into every single observation made and make the necessary tunings. Please give me the opportunity in the future to personally assist... More

Charlotte, North Carolina
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful brunch... setting was lovely - outside under the trees, cool breeze, great food. But the best part was our server Vanesa! Fun, funny and a great representative of the hotel and her wonderful city!

Was this review helpful? Yes 3
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Second time staying here. We did a weekend with the whole family the attention to detail its incredible. One of the best managed hotels that i have seen. Its expensive but you pay for what you get. Its right in the middle of old san juan within walking distance of many ammenities. All 3 restaurants are delicious.

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here for two nights before setting sail at the pier. It is by far the most unique hotel we have ever stayed at. Our room was right off the court yard which at first scared us do to noise. That was not an issue here. Special soundproof doors block it all out. The room had... More

Was this review helpful? Yes 1
West Palm Beach
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our stay at El Convento was nothing short of perfect. The staff is professional and extremely guest friendly. The room was lovely (small by American standards but we are spoiled), location was absolutely perfect, everything was as it should always be. We enjoyed the wine and cheese reception every evening with an excellent selection of very nice vintages. There is... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the very best parts of our recent vacation. This hotel is a gem. Right in the middle of old San Juan, walking distance to shopping and many options for dining. We had Tapas on the patio and it was a magical experience. You truly do feel like you are in your own little world. Staff is gracious and... More

Was this review helpful? Yes 1
Tigard, Oregon
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hotel El Convento for 2 nights prior to a cruise. The location is fabulous, right in the heart of Old San Juan. You are within walking distance of both El Morro and Castille San Cristobal and the old city walls as well as many restaurants and shops. The hotel itself is very nicely maintained – our... More

Was this review helpful? Yes
Auckland Region, New Zealand
19 reviews 19 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've been to San Juan twice now and both times have stayed at this hotel - I can not recommend it highly enough. Excellent customer service, clean with lovely fittings, overall good value for a wonderful stay. Highly recommended!

Was this review helpful? Yes 1
Lincolnshire, Illinois
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we returned. Had a day there long ago and remembered it fondly. We came back for two days after sailing in the British Virgins. It was lovely. Very nice room, great common areas, bars and restaurants. Located in the heart of Old San Juan. Don't miss it!

Was this review helpful? Yes 1

Been to Hotel El Convento? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Honor bar(20)
  • Plunge pool(19)
  • Great location(15)
  • Complimentary wine(14)
  • Cheese receptions(10)
  • Very good(9)
  • Third floor(8)
  • Happy Hour(7)
  • Old world(6)
  • Small Luxury(6)

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Luxury Hotel in San Juan
#1 Business Hotel in San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel El Convento 4*
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Hotels.com, Tingo, Venere, HotelsClick, getaroom.com, TripOnline SA and Otel so you can book your Hotel El Convento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Convento San Juan

Owners: What's your side of the story?

If you own or manage Hotel El Convento, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.