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Hotel El Convento

Certificate of Excellence
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100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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1 room 1 adult
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Hotel El Convento
Hotel El Convento
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2,221 Reviews from our TripAdvisor Community

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Woodhaven, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Unfortunately, my planned stay at Hotel Convento will not come to pass. I booked reservation May 9th to May 14th 2016 through expedia, months in advance. I paid for a deluxe double bedroom (two beds) and requested rollaway bed. I was so excited because the hotel looked so lovely. I called the hotel directly to confirm. I was left on... More 

Helpful?
Thank blizros
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear blizros - Thank you for sharing this information with us. I was able to look into this particular and you are absolutely right. We are indeed fully responsible for any information that may be listed on any external website. I am truly sorry for this unacceptable mistake, however I would highly appreciate the opportunity to speak to you personally... More 

Detroit, Michigan
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After having a wonderful Disney cruise, I almost couldn't imagine anything could be better. What a completely charming hotel. The location is perfect. The amenities high class, and the treatment was straight out of a luxury hotel in Europe. The hotel is a destination itself, but there is so much around to see! We will definitely be back! Thanks for... More 

Helpful?
1 Thank Spirit7759
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Spirit7759 - Thank you so much for the outstanding feedback. We do hope to be of service to you once again in the very near future. When the time comes, please feel free to contact me in advance and I will personally handle your reservation. Warm regards, Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed at el convento.com or call us... More 

Whitby, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Not our first stay at this gourgous hotel in Old San Juan but are fifth. The hotel is always kept spotless, things in the right place, beautiful gardens,terrace with hot tub and splash pool,two resturants with great cusine and also boost a nightly wine and cheese party. But all of this would not work without a great staff. The five... More 

Helpful?
Thank GrandpaB2013
Stony Brook, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An absolute gem, hidden in plain sight. This historical property is breath taking. The restaurants serve delicious, fresh, high quality dishes and the drinks are inventive and heavenly. You feel as though you have stepped back in time but with all of today's amenities.

Helpful?
Thank PACObrook
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a high quality old fashioned hotel where service is excellent. Rooms are large, beds are comfortable, wi-fi is free and there is a lovely veranda sun terrace on the 4th floor with jacuzzi and small pool with towels provided. Located well in the old town near good shops. Only downside was the food from the kitchen was slow... More 

Helpful?
Thank David S
Essex
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

Our choice to stay at Hotel El Convento for two nights prior to a cruise was based purely on the excellent TripAdvisor reviews and we were not disappointed. We loved everything about the hotel. The calm, elegant ambiance, the perfect location, the stylish bar with excellent live music, our beautifully restored room, the friendly, courteous staff, the complimentary water, fruit,... More 

Helpful?
1 Thank NikkifEssex
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is such a gem snuggled in the hillside of Old San Juan. It is very clean with a perfect little pool They are so friendly and accomodating with bottled water, umbrellas, and bikes for your convenience. The rooms have a second sealed door to eliminate noise. I will never stay at anywhere else in San Juan. The restaurants... More 

Helpful?
1 Thank KeepSmilingInc
San Juan, Puerto Rico
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very charming hotel, the pool is very small but the restaurants make up for it. The room was enormous and it had all amenities needed to have a comfortable experience. You will definitely feel like royalty staying here. Went to a wedding and everything was outstanding.

Helpful?
Thank George R
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola George R - I am extremely happy that your stay was so pleasant. Thank you for the visit and the feedback. Indeed our pool is on the small side, however for your next visit please remember that you can make use of some of our sister properties beach and pool facilities at your convenience. We work every day on... More 

Annapolis, Maryland
Level Contributor
174 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Even when we don't stay here, we always take a break for lunch or happy hour. The hotel was originally a convent and has an open inner courtyard with trees, covers and tables with umbrellas. It's very quiet and beautiful. The food is always good and the sangria is some of the best I've had in San Juan. I would... More 

Helpful?
Thank Cookiebob
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola Cookiebob - Thank you for stopping by. I hope to have you back very soon and be of service to you and your family once again. I will certainly share your positive comments with our restaurant staff. Warm regards, Alfredo Arroyo aarroyo@elconvento.com Lowest rate guarantee at elconvento.com or call us at 787-723-9020 More 

Oceanside, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came upon this hotel completely by accident but what a find. It is a wonderful gem hidden in Old San Juan. It is convenient to everything. The hotel itself is beautiful and you even get a real key for your room. The amenities are classy - coffee/tea 24 hour availability and a lovely 6pm - 7 pm wine and... More 

Helpful?
Thank Fredi B
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Fredi B - Thank you for the opportunity and I am glad that your accident turned out to be a success. We are for undoubtedly a small property, but for sure there is nothing small about our services and hospitality. Hope to see you back very soon. Do not hesitate to contact me directly if I may be of... More 

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