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Hotel El Convento

Certificate of Excellence
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100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Hotel El Convento
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Hotel El Convento
Hotel El Convento
Hotel El Convento
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1,886 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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London, United Kingdom
Top Contributor
64 reviews 64 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

we really loved our stay at el convento. Romantic hotel with a soul. Ideally located in old san juan. Food was very good at their restaurant. A lot of nice gesture: wine and cheese testing, a nice terrasse, .... The hotel is really nice, nice patio, good wifi in the patio (not good in the room). Recommended in San Juan

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San Clemente, California
Top Contributor
61 reviews 61 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are traveling through the Dominican Republic and Pueto Rico for 7 weeks. This hotel was a bit more expensive than others we had been staying at but well worth the splurge. It is in a perfect location for exploring Old San Juan and the amenites were excellent. We really enjoyed the evening wine reception on the terrace each evening.... More 

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Oxford, Michigan, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent our last night of our honeymoon here after our cruise. It was seriously perfect! They upgraded us to a beautiful suite! We got to enjoy a free wine and cheese tasting on their balcony. The service was spectacular and they were the only hotel that treated us for honeymoon by providing a free upgrade and... More 

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Tampa, Florida
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A terrific hotel. An attraction in and of itself. Good service. Attentive staff. Right in the heart of the Old San Juan . Easy walking to multiple sites. Good A/C. Good hot water. Good room service. A great bar. Makes multiple arrangements when requested-- taxis, guides,rain forest tours, reservations. Good maid service. The coffee setup in the AM is a... More 

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Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Sonnienegroso - We are excited to read your comments about Hotel El Convento, but also about the graciousness and efficiency of our staff in meeting your expectations. That is our commitment and we are proud of our staff for all their efforts. Please allow us the privilege to once again be of service to you in the not-so-distant future.... More 

Mountain View, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

The whole hotel staff, especially the incredible Dovian, went far far above and beyond to make sure our team's trip to the island went amazingly. Our whole team enjoyed staying at El Convento immensely - what a wonderful Puerto Rico experience for us all! From the incredible flexibility of booking a room block to the thoughtful customized treats delivered to... More 

Was this review helpful? Yes 1
Madison, Alabama
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I cannot begin to describe my stay at El Convento, that will do it justice! My wife and I were married at El Morro and we stayed the week at El Convento. The hotel is very romantic, elegant, friendly staff, beautiful rooms, and amazing food. The area of Old San Juan around the hotel is a wonderful area with several... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the place to stay in old San Juan! Everything you will want to see is accessible by foot. Great food, bars, shops and history of OSJ. Restaurants you must try are St Germain for lunch and Marmalade for dinner, both Fantastic! oh yeah the hotel. Amazing from the entrance to the court yard with its outdoor feel, so... More 

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My Wife and I have stayed at El Convento several times over the years, but it's been at least 10 years since our last visit. Being a Hotelier myself I tend to look deeper than most guests, but I'm also pragmatic and realistic as I know what it takes to operate a Hotel in the Caribbean. El Convento is architecturally... More 

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Nashville, Tennessee
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I looovvveeedd staying here in May! It has so much character and the rooms are gorgeous. Robes, beautiful bathrooms,comfy bed, a hairdryer, sound proof walls and doors! The wine and cheese hour is a very nice treat and the view from the balcony was one of our favorite spots to sit. This is a wonderful place we... More 

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Silver Spring, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I stayed at the Hotel El Convento on February 25 and March 8, 2015. The dates are spread out because we went on a cruise out of San Juan (Royal Caribbean - excellent) and we also stayed at Condado Beach at the Marriott San Juan (excellent). Spending time at Old San Juan and at the beach was... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Complimentary wine(9)
  • Honor bar(8)
  • Plunge pool(8)
  • Great location(5)
  • Happy Hour(4)
  • Very good(3)
  • Third floor(3)
  • Cheese receptions(3)
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1,525 photos of this hotel

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Room/suite (219)
Hotel & grounds (417)
View from room (55)
Bathroom (28)
Pool/beach area (51)
Dining (62)
Business center/function rooms (6)
Other (281)

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Amenities (68)
Double Vista Room (46)
Junior Suite (57)
Outdoor Pool (17)
Queen Vista Room (46)
Restaurants and Bars (60)
The Hotel (65)

Management photos: Courtesy of the property manager

All management photos (47)
Room/suite (13)
Dining (6)
Hotel & grounds (18)
Pool/beach area (2)
Other (8)
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