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Hotel El Convento

4.0 of 5
100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Hotel El Convento
Ranked #1 of 44 hotels in San Juan
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1,250 reviews from our community

Traveler rating
    897
    224
    62
    47
    20
See reviews for
Families
148
 
Couples
697
 
Solo
50
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jackson, Mississippi
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

We chose to stay our first night in San Juan at the El Convento before heading east on the island. After a wonderful night we were torn to leave, and ended up wishing we would have evenly split our time at the EC, with our time at the beaches. All of our rooms were more luxurious than we had expected... More

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Hollywood, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Staying in Old San Juan at Hotel El Convento was a fabulous experience. It is an island of relaxation and peace on the island. Everything was suberb, from the ambience to the furnishings, amenities, and staff. Personnel at the front desk were knowledgeable about the city and eager to help in any way-when we returned from a walk rather hot... More

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See 6 more reviews by VirginiaS642 for San Juan
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 20, 2013 NEW

If you prefer the city to the beach, this is the perfect place to stay. And if you still want to go tanning at the sea you can hop in a cab and drive to the Marriott which has a deal with the hotel. The reception was very accommodating in helping to make dinner reservations.

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Knoxville, Tennessee
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

From the moment I walked into the foyer I was in love. What a fantasticl place! The architecture, the art, the location, the bar, the 3rd floor salon, the room, the wine & cheese reception... all fantastic. The hallways open to the courtyard below where the little fountains scattered about echo all around. There's a glass sound proof door between... More

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013 NEW

We stayed at El Convento for 4 nights. Its a 300 yrs old convent converted into a hotel. The hotel is beautiful and charming. The restaurants are fantastic and wine mixer in the evening is lots of fun. You can't beat the location of this hotel. Its right in the center of old San Juan. We were debating between El... More

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New York City, New York
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

wonderful hotel as soon you step in the hotel you can sense the peace the hotel its beautiful the rooftop pool and hot tub was amazing the hospitality terrace with tea coffe and bottled water it was nice the only negative its the expensive prices on the restaurant but there is many places to outside of the hotel so that... More

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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

This is a beautiful hotel right in the heart of Old San Juan. If you are looking to set your vacation in a romantic slice of Puerto Rican history, stay here! The rooms are great for couples, the staff is extremely friendly and helpful (thank you Annette!), and the restaurants inside are all excellent. You can practically feel the history... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 NEW

best vacation ever. just walking into this place you could feel an overwhelming peace wash over you. every staff member went out of their way to make our stay wonderful. my only negative comment would be the outrageous prices in the restaurant. but with so many other places to eat outside of the hotel I didn't find that to be... More

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Roswell, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2013

The hotel is beautiful and service has been great. Unfortunately, we're in room 508 which has nice views, but is right next to the plunge pool and hot tub. The motor is really loud and the extra door to keep out the noise from the hall does absolutely no good in this case. Since the pool and hot tub are... More

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EROSA, General Manager at Hotel El Convento, responded to this review
May 16, 2013

Dear Mrs. Deb15July, Thank you for contacting me after returning home from your vacation. As we discussed, I appreciate your bringing the noise issue that you experienced to my attention and am happy that we were able to resolve it immediately as well as learning that you would like to visit us again when you return to Puerto Rico. I... More

Plymouth, New Hampshire
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed May 9, 2013

When we originally were looking for pre and post-cruise hotels in San Juan we discounted El Convento due to the cost. We were pleasantly surprised to find an excellent mid-week package for our Sunday and Monday post-cruise stay. So reasonable, in fact, that the price was equal to or better than some comparable, popular properties. All of the positives of... More

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Hotel Summarization (Beta)

What travelers say

  • Honor bar(26)
  • Plunge pool(25)
  • Great location(23)
  • Complimentary wine(14)
  • Cheese receptions(14)
  • Old world(11)
  • Very nice(10)
  • Very good(9)
  • Third floor(8)
  • Second floor(8)

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in San Juan
#1 Business Hotels in San Juan
#1 Luxury Hotels in San Juan
#2 Family Hotels in San Juan
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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Also Known As:
El Convento San Juan

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Hotel El Convento
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