We had read so many fine reports about this hotel, we had to see for ourselves. They were right! When we checked in we were greeted like old friends they were happy to see and until we left we had excellent service. The desk helped us with site seeing bookings and resturant reccomendations and all done with this great attitude... more

Reservations were made by my companion who has a feel for the unique. If you are going to San Juan, then this is where you must stay. Even better if you go off season as we did. Listed as one of the best small hotels in the world, it lives up to its billing. A list of the positives: willingness... more

I just planned our annual last minute trip to San Juan for husband's birthday. I am sad that I was unable to get accomodations to El Convento. We stayed here last year and the location is just prime. The staff is helpful, the rooms are large and clean. I can't say enough positive things of this historical hotel. The hot... more

Where to start- elegant, friendly, warm, helpful staff, fantastic nightly wine reception, perfect rooms, views... This is THE place to stay. San Juan seems to be a dud, except for Old San Juan. It's like a great Mexican or Spanish city- colonial, historic, nice plazas, great architecture, great churches, fantastic old fort ruins, great restaurants and nightlife. El Convento and... more

This beautiful old convent is situated in an excellent location to everything in Old San Juan. Our room had a lovely view of Old San Juan Bay. The welcoming staff was so hospitable. Treated us like we were special guests. The facility was so beautifully done with old Spanish tile flooring, gorgeous open air terrace. The plunge pool area allowed... more

We stayed at this hotel for a one night pre-cruise stay. The hotel normally has a limit of two nights, but they were gracious to let us book for only one night. While others have said they love the hotel, we stayed at the El Convento two weeks ago and we were not thoroughly impressed with the hotel, or their... more

All I can say is wow! This might be my favorite hotel experience I ever had. Great location with very nice rooms and fantastic staff. Hotel Convento does not offer the most luxurious rooms or amenities but it blends spectacular service with unique comfortable room as well as a great location. Special thanks to the front desk staff helping me... more

I stayed at El Convento with my fiance. We splurged and got a nice room and wanted to really live it up in San Juan before going to Utuado and staying in the forest. We got there right after the check-in time and were checked in at the front desk. When we got to our room, we found that it... more

The glowing reviews are pretty much on point. We were there for 4 nights and until the last night we would have whole heartedly recommended El Convento. Our room was on the first floor, directly behind a reception room used for weddings. There are a lot of weddings at the hotel. On our last night, a Sunday, there was a... more