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CasaBlanca Hotel

3.5 of 5 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
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CasaBlanca Hotel
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CasaBlanca Hotel
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397 reviews from our community

Traveler rating
    213
    136
    37
    6
    5
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44
259
13
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Georgetown, Texas
Top Contributor
230 reviews 230 reviews
89 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I have been to PR several times and decided to do a quick trip to see the rain forest and explore Old San Juan as we have not done this before. We spent four nights at the CasaBlanca so we didn't rent a car(thank goodness). We arrived the last night of the San Sebastian festival and traffic... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Friends and I stayed here for our last night in PR, also coincidentally the last day of Las Fiestas (a local arts festival/street party). The front desk allowed us to leave our bags prior to check-in so we could wander, but when we returned we had to wait for about half an hour before we could get keys to our... More 

Was this review helpful? Yes 1
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear km1372, Thank you for your review which in reading it sounds a lot better than the title! I was really worried when I first read the title of your review, I later completely understood that checking in on San Sebastian Festival is very complicated. We will make sure to have another agent for check in at the Hotel for... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here before our cruise. This hotel is very unique as previous reviews also stated. I like hotels like this that really make you feel you are experiencing something new. It is centrally located in Old San Juan with lots to see and do. You can literally walk to the cruise pier which we chose to do (along a... More 

Was this review helpful? Yes 3
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Aves839, Thank you so much for your wonderful review! We love to hear how your experience was not only at the Hotel but in PR as a whole. The streets are very crowded indeed January - March, if you can choose to visit at a different time a year you will have the entire Island for you and your... More 

Chicago
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location was perfect and the room on the 5th floor was a hike but no street noise. The bath tubs were a cute pool alternative. It was a good value for the price. Friendly service and a strong bellman to carry the bags up amazingly quickly. Very clean, small room with a nice bathroom and shower. The air conditioning... More 

Was this review helpful? Yes 3
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear ChiMagMile, Thank you so much for your review! We are so happy you found our Hotel to be to your satisfaction, and we enjoyed very much reading about the fitness comment. It is true! I always say that I do not need a gym membership, I have the stairs! I think the good thing is that our stairs are... More 

Iowa
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night in San Juan during a stop over on our way to St. Croix. We wanted a hotel in Old San Juan so we could see some sights on foot. The hotel is very well located and was very comfortable and clean. We had a second floor suite that had plenty of room for 3 of us... More 

Was this review helpful? Yes 3
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Midwestmel, Thank you so much for your wonderful review! I am most delighted and I am sure all my team is as well as they go about reading your enjoyable writing. We hope to see you and your group once again here is San Juan. I am not sure how shopping is in St. Croix but did you know... More 

Cartagena, Colombia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved Hotel Casablanca. The location was excellent and the service was amazing. The helped us with everything we needed. The rooftop was also fun during the day and in the evenings. There is no elevator, but the employees were very willing to help with bags! I highly recommend a stay at Casablanca!

Was this review helpful? Yes 2
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Michelle, Thank you so much for leaving such a wonderful review here on Trip Advisor! We love to hear how your stay was as I cannot meet each and every person although that would be fantastic. We like to make it about you and your enjoyment and are constantly looking for ways to improve and make it sun, comfortable... More 

Tianjin, China
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loction is the best. In the middle of everything in old San Juan. Friendly staff. Clean hotel, good air conditioning. Do not have elevator, be ready for the stairs. Old style hotel but different, it is old San Juan.

Was this review helpful? Yes 2
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Francisco, Thank you so much for your awesome review! We are spot on in one of the best locations in Old San Juan, close to the ports but still in downtown. Fortaleza Street is where all the great restarants are. Old San Juan has been flourishing in the past year, you will find more stores, services and things to... More 

Chicago
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located right in the heart of Old San Juan, walking distance from San Cristobal, Fort Morro, and all the restaurants in the area. Staff is very friendly and helpful, and the rooms were clean and comfortable. The best part of the hotel is the rooftop, with lounge chairs and bath tubs (not sure if they're functional, I didn't... More 

Was this review helpful? Yes 2
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear IUMike, Thank you so much for your fabulous review! We are very happy you enjoyed the roof top terrace, we are thinking about removing the tubs and replacing it with a pool. We believe the tubs were a great solution when the Hotel was in its beginning stage. Now that we have very happy guests we believe it's time... More 

Glen Ellyn, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent two nights at the CasaBlanca. Our room was clean and comfortable with excellent AC. It was a bit of a hike up to our 5th floor room - no elevator yet. It wasn't a problem for us - just something to consider. There is a lovely rooftop that offers a view of Castillo San Cristobal... More 

Was this review helpful? Yes
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Matt H, Thank you so much for your fantastic review! We are very pleased to read all the good things you experienced at CasaBlanca and found your comments both helpful and hilarious. Indeed the rooms on the fifth floor have the best views, I go up there every day and never get tired of it. We hope you come... More 

Johns Creek, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The only reason I didn't give it a 5 is the stairs. They said an elevator is being installed this summer. I suppose they might raise the rates then. Lots of character and the staff was very helpful. Rooms are small, but big enough if you plan to spend your time out and about as we did. Ours was very... More 

Was this review helpful? Yes 1
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Eleanor P, Thank you so much for your review! We often loose a star for the stairs, and that is understandable. We currently loose about 70% of our online searches due to the fact that we do not have an elevator, and we want everyone to know this before booking. We certainly anticipate a higher demand once the elevator... More 

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Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
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Hotel Style:
#5 Romantic Hotel in San Juan
#5 Family Hotel in San Juan
#10 Business Hotel in San Juan

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