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CasaBlanca Hotel

3.5 of 5 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
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Certificate of Excellence 2014
CasaBlanca Hotel
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CasaBlanca Hotel
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379 reviews from our community

Traveler rating
    204
    130
    34
    6
    5
See reviews for
41
246
13
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morristown, NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I love this place. Easy to get to and right in the heart of Old San Juan. Rooms are clean and comfortable, staff is cheerful and helpful. My favorite feature is the bathtubs on the top of the building. I had a nice hot bath in the middle of a thunderstorm - with a fabulous view of the town. My... More 

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 days ago NEW

I wouldn't change much about my stay in this Old San Juan hotel. The hotel, which is both modern and historic at the same time, was a fantastic place to call home during my one-week honeymoon in Puerto Rico. Be forewarned-- the best rooms are on the fifth floor (they have the most sunlight and the least noise), but they... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed at the Casablanca hotel in Old San Juan for 5 nights. A very charming hotel with extremely friendly and helpful staff. The location was also very convenient - situated just steps from all the key attractions in Old San Juan. The "standard" room was mediocre with no outdoor view and a tad on the noisy... More 

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Courtice
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here one night pre-cruise. Check in was easy and all of the staff were friendly and helpful. The room was small but clean, has what appears to be an oversize king bed which was comfortable but disproportionate to the size of the room making it feel smaller than it was, our room was on the fifth floor and as... More 

Was this review helpful? Yes 1
waterloo
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night prior to a cruise in December. We had done a lot of research on trip advisor, so knew about the lack of elevator, blow dryers (you can get them from the front desk) and windows that don't open. We came for the decor and location. Both of which we received. The hotel is located very... More 

Was this review helpful? Yes 1
New Haven, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights before a cruise. Very close to both ports, restaurants, beach and shopping. Rooms are small and a little cramped for 2 ppl plus luggages but we didnt really mind because we spent most of the time out of the hotel. Would definitely recommend for a short pre or post cruise stay.

Was this review helpful? Yes 1
Perth, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

After a long trip we arrived at this hotel at 8.15pm on November 14th 2014 only to find that the front desk man had just gone on a break and there was no-one to check us in. The bar staff were friendly and thought it was an unacceptable situation (I can only agree) but there was nothing they could do.... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

First, I emailed the hotel about reservations and promptly received a return call from Miguel. He was very helpful as we requested a lower level floor. He explained the hotels general policy of availability of lower level. No, there is no elevator, but I climbed to the rooftop with any problems. They stairs aren't all the bad. Anywho, as per... More 

Was this review helpful? Yes 1
Wichita, Kansas
Top Contributor
78 reviews 78 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a resort type of place this is not it. This is an excellent hotel that meets all needs in a perfect location. The service is incredible. If you need something talk to Miguel. Miguel is excellent. He is helpful, funny and very knowledgeable. I have to say he is a great part of the hotel.... More 

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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

with the ceiling and columns in the room, it looked different than your typical american hotel. this place has a old world charm to it. the staff insisted on carrying our bags even though we told them we will manage. Although there is no elevator, I am sure if any elderly or disabled person came to this hotel, the staff... More 

Was this review helpful? Yes 1
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Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
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Hotel Style:
#4 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
#10 Business Hotel in San Juan

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