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All 44 San Juan hotels

CasaBlanca Hotel

3.5 of 5 Hotel   |   316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
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Ranked #7 of 44 hotels in San Juan
A recent review
5 of 5 stars reviewed yesterday
TerriElizabeth San Juan, Puerto Rico
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216 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed yesterday NEW

Everything from when you walk through the door makes you want to stay a moment longer and cherish the moment. My daughter was working on a movie and she arranged a special room for one of the actresses. Everything was perfect! The suite was perfectly tended to with the most amazing bed scarves and pillows that even had their logo... More

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Cleveland, Ohio, United States
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel twice. It has the best prices of any hotel in Old San Juan. Both times I had a balcony on Calle Fortaleza, and both times the room was great. Just remember that you are not staying in a 5 star hotel. Service was excellent during my first stay (January 2011), but the hotel changed... More

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a historical building. There is no elevator and no pool or fitness center. There are five bath tubs on the roof terrace which is six flights up and a good workout. That being said the free trolley can drop you off right in front of a nice beach (no lifeguards) that is perfect for cooling off.... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights before leaving on a cruise out of San Juan. The hotel was booked based on Trip Advisor reviews so I figured I should leave my own review. Let's start with the caveat 1. No elevator. This is published everywhere so it shouldn't be a surprise to anyone. I didn't have a problem with moving... More

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Top Contributor
129 reviews 129 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Reasonable value and good location. Wifi in room alright. No lift. Simple and clean. Friendly and helpful staff with an exception : had an early flight and had been told taxis were easily called from nearby taxi stand. As it turned out, I was made to wait for a taxi driver friend of the receptionist for 25 minutes (already pressed... More

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Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Exphilip, Thank you so much for leaving feedback on your stay with us! We are so sorry you have left Puerto Rico with a bad experience or several with taxi drivers in the Island. That morning it was specially tricky because it was Iron Man Puerto Rico and main arteries were closed since 4am in Old San Juan/Condado area.... More

Senior Contributor
44 reviews 44 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend and I stayed for two nights before a cruise to the Caribbean, and it was just delightful. Very nicely decorated lobby/restaurant/bar area, and, as you would expect, it's like you just walked into a Humphrey Bogart movie. Very friendly and helpful staff. The room was comfortable, clean and had all the amenities you would expect, including great air-conditioning... More

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Albany, New York
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Casablanca hotel is amazing! My room was the perfect size for two. The stairs can be a little annoying but will definitely help burn some calories. The breakfast in the hotel is quite delicious and their freshly squeezed orange juice was everything. The location is perfect. It's so close to everything. The guys at the front desk were fantastic. They... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location and was a key reason we chose it. The location did not disappoint. The rooms are small but perfectly adequate. There is no elevator but that was fine with us. There was construction on the street in front of the hotel when we were there so we requested the quietest room they had.... More

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Joyce O, Manager at CasaBlanca Hotel, responded to this review

Hello Sarah, Thank you so much for your review! We held a fundraising event Sunday October 27, 2013 in the afternoon as a one time event to help raise funds for Puertorrican dancers to compete internationally. We thought it would be a good idea since it was the International Salsa Congress in Puerto Rico, however, this is not on schedule... More

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When I walked into the lobby, I was pleasantly surprised by the charming bohemian vibe – colorful, playful and artsy. However, as my stay progressed, my enthusiasm dimmed, starting with the climb up five flights of stairs to get to my room. The room itself was disappointingly bland, lacking the appeal of the lobby, but not really a big negative.... More

Was this review helpful? Yes 1
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Hello Patti, Thank you so much for bringing this very important issue to our attention! We are truly sorry for your bad sleeping experience and wish we could have done something for you to make your stay wonderful. We are installing a blackout window shutter on both doors today. This happens to be the only room with that type of... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Thanks to the previous people who posted their reviews it helped me find a real jewel. The hotel was charming and the staff was wonderful. I would like to let future travelers know that there is construction in the area that does not allow you to get near the hotel at the time of this posting. We had to circle... More

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Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #7 of 44 hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Official Description (provided by the hotel):
CasaBlanca is a walk-up (no elevator) Boutique Hotel with 32 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive - to microfiber towels. Please ask front desk for complimentary items you might have forgotten to pack. Also available are: iron, steamer, hairdryer, 24 hrs water, coffee and ice. Cafe Americain conveniently located in the lobby serves a delicious breakfast every morning from 7 - 10 am while streaming our favorite Hollywood movie CasaBlanca. All our guests receive 20% discount. Restaurant offers a lunch menu selection of local cuisine as well as light options as sandwiches and salads. Diner is informal and only open Thur-Sat with the best "comida Criolla"in town. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. From tanning to reading, enjoy our comfortable lounge chairs, as well as our stone bathtubs provided for a deep relaxation in fresh water at your own desired temperature and time as it is open 24 hrs. Everything from our menu is available with one quick call to guest services from our service phone. Still worried about catching up with friends and family or posting your recent vacation pictures online, or maybe send a late work related email, not a problem, our high speed Internet is available everywhere in Hotel grounds. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go! ... more   less 
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