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CasaBlanca Hotel

3.5 of 5 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
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Certificate of Excellence 2014
CasaBlanca Hotel
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CasaBlanca Hotel
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420 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Top Contributor
86 reviews 86 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars NEW

The stairs, yes, the stairs. I loved the top floor room but the ceilings are high and I got a work out each and every time I walked up to my room and I'm in fairly good shape. Other than that I liked the room and location of the hotel. I am giving the hotel in average because when I... More 

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London, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place is awesome! :) Absolutely LOVED staying here. Staff are soooo friendly and will do anything to help you out. The whole hotel is decorated so nice. Rooms are clean. Maid service everyday, so fresh towels and beds made etc. My brother and his wife had a cocktail party on the rooftop which was amazing. Big thanks to all... More 

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Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We only got to spend one night in this great little place. Check in went smoothly and we were able to park in the garage recommended by the hotel a few blocks away. There is no elevator, but we viewed this as a fun little adventure. They have bell service who will carry your bags. But we chose to carry... More 

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Newtown, CT
Top Contributor
69 reviews 69 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I only stayed at the CasaBlanca Hotel for one night, but we were very pleased with the experience. The hotel website recommended a parking garage, the Estacionamiento Doña Fela, only 4 blocks from the hotel. It was very easy to find and convenient. Once we parked, we did not go back to the car until we checked... More 

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Burnley, United Kingdom
14 reviews 14 reviews
6 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

great starting venue for our first night in san juan. located in a great spot in the old town - ideal for getting around and about and a lovely walk around the old walls to El Morro. there is no lift but someone is always on hand to carry your bags up or down. great decor, really clean with a... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

located in old San Juan an artsy old hotel. 5 stories. No elevators. Tiny rooms. That said I would highly recommend. In proximity to great restaurants and very cute shopping. Check in easy with very personable staff. They carried bags up to room. Well air conditioned small clean room.

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our week stay at this hotel. The rooms were quiet and clean. We arrived at 1 AM and they were waiting at the desk to check us in. Service was fantastic the whole time we were there. We ate breakfast several times in their restaurant, Hector the waiter was great, he went above and beyond to ensure we... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We've recently stayed at Hotel Casablanca for our destination wedding and this place has been by far one of the highlights! Accommodating 30 guests from around the globe, the staff have been so welcoming, helpful and keen to take care of everybody's needs as well as make our stay super comfortable and relaxed for the festivities. The hotel itself is... More 

Was this review helpful? Yes 2
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Greetings Ben, Thank you so much for your enthusiastic review of the hotel. All of the front desk staff loved interacting with your amazing group of guests and I did catch a glimpse of some of the outfits. Great taste. We are so honored that in some small way we were able to help in such an important event. The... More 

Tellico Plains TN
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked after seeing SL's recommendation. The hotel is on a narrow street in old town, only a few blocks away from the harbor, but far enough from the cruise ships that you can ignore their chaos. You can easily walk to the forts and to the restaurants, but may want to stay in to enjoy Bogart and Bergman over... More 

Was this review helpful? Yes 3
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Pejibaye, Thank you so much for your wonderful review! We are so happy to hear everyone in our Staff was helpful and hospitable. We strive to make this an enjoyable and friendly home away from home. Just last week for Valentine's Day we had a raffle for all the members of our team and the big prize was a... More 

Colorado Springs, Colorado
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel the end of January, 2015--and while the hotel itself was more than adequate (great location, good rooftop vistas, restaurant) Juan (from Argentina) at the front desk really made the difference between a "good" and "great" stay! He consistently went above and beyond his job description to provide us with helpful tips, directions, great places to eat,... More 

Was this review helpful? Yes 2
Joyce O, Manager at CasaBlanca Hotel, responded to this review

Dear Ssplatt, Indeed, Juan is a STAR member of the CasaBlanca Team! Thank you so much for taking the time to give him this wonderful praise. We strive to make the difference and he certainly is very talented and fun to be around. We look forward to giving him compliments on his great work! Thank you, thank you, thank you,... More 

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Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
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Hotel Style:
#4 Romantic Hotel in San Juan
#7 Family Hotel in San Juan
#10 Business Hotel in San Juan

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