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All 46 San Juan hotels

Sheraton Puerto Rico Hotel & Casino

4.0 of 5 Hotel   |   200 Convention Boulevard, San Juan 00907, Puerto Rico
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Ranked #12 of 46 Hotels in San Juan
A recent review
5 of 5 stars reviewed yesterday
Emily H
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1,010 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We loved staying at Sheraton. Very convenient to many attractions and airport. Jorge Ceballos and Tatiana Chabert were very professional and helpful. Make sure to eat at Lima, Casa Lola and la jaquita baya. lDefinitely recommend!!!

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Adjuntas PR
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good appearance, convenient for conventioneers at San Juan Convention Center. Clean, attentive staff, even at parking area when checking in. Desk personnel friendly, and procedures simplified. Good restaurants on site. Room is clean, resting is enjoyable.

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Clemmons, North Carolina
Top Contributor
51 reviews 51 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived the day before our cruise. We had an early flight so we arrived well before the check in time. They were happy to check our bags until we were able to check in, after 3 pm. They also gave us a "key" that allowed us to use the elevator (which is key operated, only, added security) and go... More

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Exeter, New Hampshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband, mother-in-law, and I stayed for two nights prior to our cruise. I managed to get this hotel for a very good rate on Otel.com, paid about $5 more for Club level. The hotel is well-maintained, clean, and room was quiet. We were on the 12th floor. Room was in good repair, a few dings and scuffs here and... More

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College Park
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

* It's only 20 minutes from the airport. * Very Pleasant employees, welcoming no doubt. * Room Service was great, we stayed 3 nights and had breakfast in our room, quick & efficient * They have 1 bar next to the lobby and another inside casino, Live music in casino is a great one. Recommendation: * If you use GPS... More

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Atlanta, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I checked into the Sheraton last night. We were checked in by Delia Diaz, she was very pleasant, when she discovered it was my birthday she immediately moved me to a high floor. We were led to our room by Victor, Victor introduced the hotel told us all the ammenties around the hotel. He was extremely knowledgeable... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I love this property as far as the rooms and amenities. The pool is great with an outdoor bar. The staff for the most part is very friendly and helpful however on Monday September 22nd, 2014 I was in the pool around 3:20pm when I noticed my purse which was also with me on a near by lounge chair was... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived at San Juan Puerto Rico airport about 7 pm and was transported to the Sheraton. We left after 8 pm approx in the airport transfer to Sheraton Hotel. It was OK, not the best I have had but no the worst. By the time we arrived and checked in it was about 10 pm. It seemed pleasant enough,... More

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PUERTO RICO
Contributor
18 reviews 18 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

There's no beach but is a large, comfort and modern hotel close to Old San Juan. Perfect if you're spending a night or two before or after a cruise. If you are a meeting planner, I personally organized a medical meeting in June and there's no word to describe not only the excellent meeting facilities available, but also the excellent... More

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Westminster, Colorado
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and i stayed here for two nights. We were catching a cruise ship and the location was perfect. About a 5-10 minute drive from the hotel to the cruise port. You have to take a cab to Old Town San juan, and other points of interest. The staff was friendly and the hotel was very nice. The hotel... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
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Also Known As:
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel And Casino

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