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All 46 San Juan hotels

Sheraton Puerto Rico Hotel & Casino

4.0 of 5 Hotel   |   200 Convention Boulevard, San Juan 00907, Puerto Rico
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Sheraton Puerto Rico Hotel & Casino
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Ranked #12 of 46 Hotels in San Juan
A recent review
5 of 5 stars reviewed 3 days ago
bssybil Noblesville, Indiana, United States
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1,022 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Noblesville, Indiana, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came in the night before our cruise ship set sail. It's a very nice and clean place. We stayed in a suite on the 9th floor. It was roomy. The staff was very friendly and helpful. The Sheraton has a lot of restaurants and stores near buy within walking distance. Also very close to the old Forts. We stopped... More

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Sturbridge
Top Contributor
67 reviews 67 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Its okay, stayed on the 11th floor has a musty smell, the room was clean. The hotel isnt near anywhere you can walk around safe. The pool area is nice! Personally, I wouln't stay here again if I am here again I think i'd stay in Old San Juan, because by the time you pay for a taxi cab ride... More

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MCintronM, Manager at Sheraton Puerto Rico Hotel & Casino, responded to this review

Dear Vacationer1115, Thank you for sharing your comments about our hotel. We are conveniently located about 5 minutes driving distance from Old San Juan and 3 minutes driving distance from the Condado area. This allows our guests not only to enjoy our proximity to the Convention Center but also the many amenities and venues Old San Juan and Condado have... More

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago

I want to acknowledge guest service assistant Jay Rochet for accommodating my husband and I by recommending a list of things to do during our stay. Not to mention a complimentary upgrade to a bay view room at a higher level, complimentary drinks from pool bar. Room is on 11th floor with an awesome view!

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Oregon City, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here our first night in Puerto Rico. We knew we would arrive late and wanted a clean, comfortable hotel to kick off the week. The room was average size, very clean and well lit. The beds were great! There is a small casino in the hotel that is located off by itself so there was... More

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in love with this hotel! The service was just amazing! The rooms were beautiful and clean. The grounds were great and it was so close to everything! The pool area is breath taking and has everything you could need. The casino was fun, bars were great all without leaving the premises! Very quiet and relaxing too considering all... More

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

we had a great time.. we had the best receptionist I believe his name was jay rochet. he was so friendly and told us all about the hotel. He upgraded us to a better room by the pool. We had a great time. He made sure of it. I will def come back.

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Saco, Maine
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not a resort destination. However, my family has stayed here several times when leaving or returning from SJU on cruises. It is a nice, clean, spacious convention/business traveler hotel. And their service is excellent. The hotel is beyond walking distance to Old San Juan and the cruise terminal, but taxis are plentiful, and we have never waited... More

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MCintronM, Manager at Sheraton Puerto Rico Hotel & Casino, responded to this review

Dear Frederick O, Greetings from the Sheraton Puerto Rico Hotel & Casino. Thank you for the great feedback. We are very happy that our service met your expectations and we thank you for your loyalty when visiting San Juan. We are conveniently located about 5 minutes driving distance from Old San Juan and 3 minutes driving distance from the Condado... More

Los Angeles, California
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I vacationed in Puerto Rico in September and had a wonderful experience. The property itself was recently renovated and has a very fresh, modern look. The lobby is spacious and behind the Front Desk are these cool neon lights that change colors in the evenings. The lounge area is huge and has a great setup, and you can even go... More

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rosscali
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wanted to get away for a few days and choose San Juan Puerto Rico as a place to re-visit after many years and get some sun. Traveling on my own I was looking for sun, beach access and non-resort style pricing. Peace and quiet in San Juan, Puerto Rico? Well, I found it there during this time of the... More

Was this review helpful? Yes 2
Atlanta, GA
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice Hotel, does not have a beach but is next to a bay. Wifi is included in the price. Over all had a nice stay & would recommend to business traveler. For someone looking to spend time on the beach - you will have to drive about 5 minutes. I would repeat. Hotel is located very close to Old San... More

Was this review helpful? Yes 1
MariaVInf, Management Representative at Sheraton Puerto Rico Hotel & Casino, responded to this review

Dear ATLTraveler2010, Thanks for sharing your Sheraton Experience with our future guests. We are very happy to know that you enjoyed your stay and all our amenities. We look forward to have you with us in a future occasion. Best! More

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Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
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Also Known As:
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel And Casino

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