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Comfort Inn & Suites

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Del Valle Avenue 1829 | Levittown, San Juan 00949, Puerto Rico
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Comfort Inn & Suites
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Comfort Inn & Suites
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156 reviews from our community

Traveler rating
    53
    39
    39
    12
    13
See reviews for
28
52
13
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (34)
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1 review
3 of 5 stars Reviewed 1 week ago

Hello my husband and I will be visiting your hotel for a week beginning May 26. We booked a room with ocean view and I do hope it will be a good one. This will be our first trip together and hopefully it will be a memorable one.

Was this review helpful? Yes
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Good afternoon, we would be more than happy to assist with your reservation. If you would be so kind as to call the hotel directly so we can verify your reservation. We will be more than happy to notate it on your reservation. We would also like to remind that the higher floors have better views, but they are a... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel maybe close to my work site. The staff seems polite with the little interaction I've had with them. Hotel over all is a dump. The rooms are small all hard tile floors and very muggy. The air conditioning will piss water so put a towel near it so you won't slip if to get up to use the... More 

Was this review helpful? Yes 2
Angel S, General Manager at Comfort Inn & Suites, responded to this review

We are sorry we failed to reach your expectations for our property. Our reviews are actually based on a majority of mainlanders and not so many locals. There are times where our hot water does seem lukewarm and not as hot as a home heater. It is because we are a hotel and the water is distributed between 60 rooms. More 

Palm Bay
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay ! We rented a car @ the airport & this was a nice location for our planned trip. From San Juan, this was just past the Barcardi Factory where we didi the tour. West of this location, we went the Arecibo to see the Largest RadioTelescope. East of this location , we went to El Yunge... More 

Was this review helpful? Yes 1
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Thanks for your review we try to accommodate as best we can. We know our dining options are limited around the area and are glad that you where able to find places to eat. More 

Little Rhody, United States
Top Contributor
186 reviews 186 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I have been experiencing regularly, good value and pleasant accommodations at a number of Comfort Inns. This is a lovely place in a good location with a surprisingly good breakfast. Very friendly service. Nice quiet room with a comfortable bed.

Was this review helpful? Yes 1
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write about your experience with us. It is comforting when we read such nice reviews. We do try to make everyone happy and ensure everything is as comfortable as possible. The fact that we are away from the main metro hub in my opinion is a plus, and in this case you seems... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Its nice to see that management has addressed most of the reviews on here which tells me that they do care about opinions. These are what most people look at before booking. So thank you! My girlfriend and I will be on our first trip together and will be flying in From Minnesota here this weekend and staying for a... More 

Was this review helpful? Yes
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Hello Mr. David, I do try to address each and every comment and review, whether its good or bad. We are glad you decided to give us an opportunity to make your upcoming stay pleasant. I can assure you we will do everything in our power to make it memorable, in a good way of course. I will acknowledge that... More 

Tampa, Florida, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 15, 2015

Hotel was very nice as was the hotel staff. Breakfast was surprisingly good. The waffles were excellent. Not sure why they were so good but they seemed better than any hotel waffles that I had ever had before. We booked hotel to use points earned and was one of a few choices in Puerto Rico. The hotel is right across... More 

Was this review helpful? Yes 5
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Hello; I am sorry you had to witness the trash on the beach. It is something that is very unfortunate for this area. Like most places, the ones that are local are the least to take care of their own areas. On a brighter note we are really happy you enjoyed your stay and your room. More 

Lawrenceville, Georgia, United States
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 10, 2015

We stayed at this hotel for 2 nights in late February. We liked the location of this hotel – a little out of the way of the touristy areas, but convenient enough to access tourist attractions easily. It’s very convenient to the true local culture of Puerto Rico. We also liked the woman who works in the breakfast room. She... More 

Was this review helpful? Yes 1
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Good evening, first off I would like to apologize for the clerks rudeness at the time of check-in, that is something that is never accepted by me from my staff at any time. I would also like to address the miscommunication in your reservation request. The clerk was correct in stating that your room was at the midlevel category, our... More 

Brownsville, Texas
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 10, 2015

This place was great for our stay, all we needed was a place to crash after a day's activities. This did the trick. Location was the best part of this hotel, we actually travel all over PR due to this location. Breakfast was good, warm and always sufficient. Parking was always enough and security was good as well. The only... More 

Was this review helpful? Yes
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review us. We sincerely appreciate every single person that leaves comments for us. We are sorry you had to put up with the Karaoke and the bad singing that goes on across from our property, and the street noise from the cars going by can be annoying as well, if there where anything... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2015

If you want to be close to San Juan but not in San Juan. This is the one. Nice and friendly staff. Beautiful beach front. Nice swimming pool. Beach are unsafe. Good for relax and take home a suntan. Great beach for surfer across the street. Great restaurant nearby. We love it. Free parking. Free ice. Soda vending machine and... More 

Was this review helpful? Yes 2
Angel S, General Manager at Comfort Inn & Suites, responded to this review

We are glad you chose to spend your time with us. We are always happy when our guests leave with a positive experience, and you are rite, we are close but not in the central hub of all the touristy stuff. But close enough that you can still do the touristy stuff. More 

Stony Brook, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 25, 2015

Traffic in Old San Juan is terrible so I booked this hotel since it was 15-20 minutes outside the city and it's easy to get to by car. Parking is not a problem here. The neighborhood is quiet and there's a bunch of restaurants about a mile away as well as a place across the street called Campomar. If you... More 

Was this review helpful? Yes 5
Angel S, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words. We do pride on the fact that we are off the beaten path as put it. Sometimes when your on vacation that is exactly what you want, something different. More 

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