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Villa Herencia

3.0 of 5 23 Caleta las Monjas St, San Juan 00901, Puerto Rico
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Certificate of Excellence 2014
Villa Herencia
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Villa Herencia
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181 reviews from our community

Traveler rating
    116
    51
    10
    1
    3
See reviews for
13
130
12
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thousand Palms, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great hotel. Timing for the manager could not have been worse for our particular visit, but he handled it with a very professional attitude and we left happy. The hotel is beautiful and the staff, well spoken and helpful. Apparently, a neighbor of the hotel is obsessed with cats and they were in the midst of ridding the place of... More 

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san antonio, texas
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I spent five nights here after staying near the rainforest for several nights. We stayed in H9 French near the entrance and we were surprised at how well furnished and charming the room was when we walked in. The extra high ceilings, the period furniture, the mosquito netting hanging over the bed, the armoire, large bed, chairs,... More 

Was this review helpful? Yes 1
Meriden, Connecticut
Top Contributor
137 reviews 137 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel with two other couples pre-cruise and found the staff very friendly and the rooms very well appointed. The staff gave you forms for your continental breakfast with your choices and time that you wished to eat. You breakfast is served on individual trays as soon as you arrive. The two rooms on the top floor... More 

Was this review helpful? Yes 1
Louisville, Kentucky
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros-great location,high ceilings, tile floors,large bathroom,nice continental breakfast, nice staff. Cons-stayed on first floor-room very small with little storage. Old wardrobe in room, but no knobs. Could only open left side,not sure if right side opens. No place to hang clothes. No storage in bathroom except a wood back chair. Maintenance was going on during our visit and they start... More 

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Chicago, Illinois
Top Contributor
55 reviews 55 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Villa Herencia for 5 days at the tail end of a month exploring Puerto Rico. It's in a great location next to El Convento, the Iglesia, and park and 1/2 block to the sea, quiet yet right in the middle of plenty of restaurants and shops. The property is gorgeous, with an inner courtyard with 5 or... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in San Juan after our 7 day cruise and stayed at Villa Herrencia. We were greeted by Maricia who was absolutely fantastic and super super lovely. The feel of the place is very warm and the decor is stunning. She was so helpful in assisting us to our room. It is definitely not the cookie cutter type of... More 

Was this review helpful? Yes 1
Mount Pleasant, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were thrilled when we saw the hotel. The pictures we have seen posted were accurate. Besides the beautiful interiors, we have to say three things that made our stay wonderful was Natalia, the young lady working at the concierge desk, was a joy and amazingly helpful. She even helped me practice how to order and give my food allergies... More 

Was this review helpful? Yes 1
New York
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved our stay at Villa Herencia! The room was clean, cool, comfortable, and well-decorated. We stayed in H8 on the second level, which includes a private terrace, but also had access to the rest of the rooftop. The breakfast was included in the rate and was nice mix of continental options. We've stayed at the larger hotel next door,... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I really wanted to love this hotel. It 8s located very conveniently and had such good reviews. However, the rooms other than the king size suites are tiny - I could hardly get my luggage around the queen size bed - and you can hear everything from outside your room. Because all the rooms open onto a small courtyard you... More 

Was this review helpful? Yes 1
Williams, California
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 12, 2015

I recently stayed here pre cruise. This property was lovely, staff was very friendly and helpful. Our party stayed in rooms H8 and H9 on the roof terrace, the only two rooms upstairs, which allowed for extra privacy as the roof terrace was used very little. H9 was more like a suite with a large bedroom, sitting area and additional... More 

Was this review helpful? Yes 1
Joyce O, Manager at Villa Herencia, responded to this review

Dear AngieP1871, Thank you so much for your fabulous review! We are so happy to hear your stay was comfortable and memorable. On the cautions part, I couldn't have done a better job at pointing out the details to take into account before booking with us. We will go ahead and add these details onto our website page so guest... More 

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Additional Information about Villa Herencia

Address: 23 Caleta las Monjas St, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villa Herencia 3*
Number of rooms: 8
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Also Known As:
Villa Herencia Hotel San Juan

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