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Starlight Chalet & Health Spa

Hotel website
Silver Hill Gap, Blue Mountains | (25 miles from Kingston), Blue Mountains National Park, Jamaica
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Starlight Chalet & Health Spa
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Starlight Chalet & Health Spa
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32 reviews from our community

Traveler rating
    7
    14
    2
    4
    5
See reviews for
8
7
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Starlight Chalet & Health Spa
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Milton Freewater, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 12, 2013

My first impression of this place was wow the view is spectacular. The staff treated me and my husband well they were friendly. Just a warning if Everton tell you to go on a tour and that is his thing and he wont over change you do not believe him. They charged me 50us for the tour that should have... More 

Was this review helpful? Yes 3
Negril, Jamaica
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2013

We just returned from the Blue Mountains and the Starlight Chalet. As a family of six we were looking to experience the Blue mountains and this was Hotel was perfect. We stayed Three nights and explored by foot some fantastic scenery. We stayed in three bedroom apartment, clean and well appointed, comfortable and plenty of space for us. Sunrise was... More 

Was this review helpful? Yes 6
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 25, 2012

I stayed at Starlight as part of a much longer trip to Jamaica. I was living in Kingston and wanted a one-night get-away at the weekend. Starlight was perfect. It was quite a drive, and the road up there is very twisty and not in good shape (call ahead for the best advice on exactly which road to take). Getting... More 

Was this review helpful? Yes 2
Banbury
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2012

We stayed at Starlight for one night. We had been in another establishment, but had checked out as it was unsatisfactory. Rachel [manager] was very obliging, and coped with several calls from me to try to locate the taxi that she had arranged to collect us. Her cook Marcia was very courteous when we arrived and had a million questions... More 

Was this review helpful? Yes 2
Bradford, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 11, 2012

I have stayed at Starlight Chalet on three occasions and will definitely return again. But first lets be honest: the hotel does have shortcomings and these are mentioned in other reviews. The arrangements for meals first. You have little choice (and I have certainly never been offered a menu to select from): the cook/receptionist asks you if you would like... More 

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 1, 2011

Such a shame. We had a group of 7 friends who were in Jamaica to celebrate my husband's birthday. wanted to go to a place that was in the mountains and that not many tourists reached. after almost 7 hours to go to starlight chalet from Pt Antonio, it was only suppose to take 2.5 hours but the road was... More 

Was this review helpful? Yes 7
Rachel N, General Manager at Starlight Chalet & Health Spa, responded to this review

A history of discontentment started with an email on the March 2, 2011 requesting reservation for 2 nights August 26-28 2011 from a group of 7 persons. The team leader organizer expressed in details the following: the rates; number of rooms; cancellation policy; menu and at departure a dinner to be arranged by the Chalet for one of their friends.... More 

Travelers are raving about these Blue Mountains National Park hotels

Los Angeles, CA
Top Contributor
159 reviews 159 reviews
30 hotel reviews
161 helpful votes 161 helpful votes
2 of 5 stars Reviewed October 21, 2011

Let me start off by saying that this hotel is in the most beautiful location, high up in the Blue Mountains with views to die for! The hotel itself and the rooms are nice, we even had a room with a balcony (it was called a suite and also had a little fridge in it). The management/staff however, is a... More 

Was this review helpful? Yes 18
Oakland
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 21, 2011

Sadly we had to decline to stay at Starlight Chalet and Health Spa August 26-27, 2011. We called the manager the day before arriving and she failed to warn us that the road up from Buff Bay is closed and has been so for several years necessitating a 5 hour journey back to Kingston and up. We arrived to an... More 

Was this review helpful? Yes 7
Rachel N, General Manager at Starlight Chalet & Health Spa, responded to this review

We believe, as you do that customer satisfaction is paramount and that’s why we pride ourselves in meeting all our guest needs and expectations for the past 10 years. As a result, your false accusations and negative publicity are without merit. There are many different routes leading to our resort and unfortunately you encountered road improvement which is being conducted... More 

Salvador
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 19, 2010

Hotel is in a very nice are in the Blue Mountains, not far from Holywell Park, but that is about all it has going for it. Room was clean and decent albeit small. Shower was a trickle with lukewarm water. We stayed in the Lily suite which is advertised as having satellite TV, but only one channel worked. Normally I... More 

Was this review helpful? Yes 7
holland
1 review
5 of 5 stars Reviewed August 19, 2009

We stayed at the starlight chalet for two days, it was a little hard to find by car.Because I drove up myself. But it was word it . We found a very nice hotel with the most friendly staf and great food even my two daugters liked it. And I can tell you that is selden.We enjoyed the view and... More 

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