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Grand Bahia Principe Jamaica

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Grand Bahia Principe Jamaica
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8,598 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Jamaica
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Durham Ontario, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 19, 2012

Great resort , bad wine, good internet, great food, excellent Pool, OK Beach and some racket from ongoing construction. I was at the resort between Nov 8-15. By far this place had the best Buffet Food ever. Usually we are scrambling to make Ala Cart reservations early on but there was no need at this place. There was so much... More 

Helpful?
5 Thank roniriwn
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, Thank you so much for your kind comments about our Resort and facilities, they are very important and valuable for us and in the name of our General Manager and all our staff Members we would like to express our gratitude and our wish to can host you again.Please do not hesitate to contact us for any further... More 

Toronto, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 19, 2012

The hotel is very nice but because it's so large it's hard to get to know staff. Some staff are rude majority are very pleasent though. The food was good, just not a good Jamaican experience for food. Jerk chicken, I've had better in Toronto, Oxtail (they had 1 day out of the week) tasted like roast beef. The stuff... More 

Helpful?
3 Thank ninedoors7
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, Thank you for taking the time to share your comments with us and we sincerely hope that you had a nice trip back home. Only through this kind of comunications we have the opportunity to asses and evaluate our performance and help us to improve our facilities. We hope to can host you again in the future. Yours... More 

Miami
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 19, 2012

my boyfriend and I stayed at the Gran Bahia Principe in Jamaica from Nov 9th 2012- Nov 12th 2012. This resort was a huge disappointment. We came to celebrate my birthday and it was much less then a celebration but more of a huge stress factor and headache the entire stay. we were told we were going to recieve the... More 

Helpful?
6 Thank Iluv2travel1983
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, We would like to express our most sincere apologies for all inconveniences it may you caused as a result of these situations mentioned .We regret that we were not able to fulfill your expectations, and we deeply sorry if you had the impression your observations while you were at our property will not be studied carefully.We are very... More 

Glasgow, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 19, 2012

we were here in June for our 2 week honeymoon holiday. It was safe to say the best holiday we have ever had the location was brilliant the hotel is great really gorgeous we had a romantic meal by the sea just the 2 of us there are loads of pools to choose from and there are always new brides... More 

Helpful?
1 Thank amy s
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, It is a pleasure for us to learn that in this case we could exceed your expectations and we hope to can welcome you again in Gran Bahia Principe Jamaica very soon. Yours faithfully, Helena Gomez Customer Service Manager More 

st.john's,newfoundland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 19, 2012

Just back from this resort.we stayed from nov.5-15th.we were a group of 6,celebrating our 25th anniversary.Let me start with checkin.it was quick,no problems and recieved a welcome drink.the safe was $6.00 per day. ROOMS: Our room was 12415..no mosquitos and clean,overlooking the kids pool and partial oceanview.towels were not plenty and never saw a washcloth even after asking..but no problem... More 

Helpful?
6 Thank newfiechik
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, First of all, we would like to thank you for chosing Gran Bahia Principe Jamaica to host you during your vacations and of course your time to let us know your experience and we sincerely hope that from today our Hotel is your home here in Jamaica Looking forward to host you very soon. Yours faithfully, Helena Gomez... More 

Sudbury, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

i went there for march break and i had an excellent time there with my family. The entertainment crew are really nice people. Even the waiters are nice people too. They try their best to please people and make your stay fun. I would go back there in an heart beat. It was the best trip i ever had in... More 

Helpful?
3 Thank Ashley G
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, Thank you so much for your reviews in Trip Advisor. Our main goal strives in our guest satisfaction. We will extend your kind comments to our staff members and we hope to host you very soon. Yours respectfully, Helena Gomez Customer Service Manager More 

Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 18, 2012

Just got back on the 17th of Nov; I went with my 2 young kids (3 years and 6 months), my wife and her brother's family (3 kids and his wife who is in a wheel chair). I read all the negative reviews and I wonder to myself was I at the same place?!? -THE RESORT: was nice (nice pools,... More 

Helpful?
6 Thank was_out
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, First of all, we hope you had a nice trip back home and we really appreciate that you took your time to share your experience in Trip Advisor. Always our guest comments help us to improve our level of service. We cannot tell you how glad we are to learn that we reached your expectative. We sincerely hope... More 

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 18, 2012

I miss Janaica, my first time. Oct.30 came Nov. 6 went. I was amazed at the resort. the food was good, the rooms were exellent and the service was good. The daily and nightly events were out of this world. Special thanks to your entertainment team Antonia, Ronan, Kevin and all the others they treated us like Family and they... More 

Helpful?
3 Thank Peter P
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, We would like to apprecaite your comments. Our objective is always the maximum satisfaction for all our guests and we are glad to know that we could reach our goal with you. We hope to have the pleasure of welcoming once again in our Gran Bahia Principe Jamaica to can say to you thank you personally. Yours respectfuly,... More 

Thornhill, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 17, 2012

I have visited this property twice last year. The first time in December during winter break and the second in february for reading week. This Hotel is wicked! i am extremely picky with food and I have to tell you, From the Buffets to the A La Carte, Everything was clean and tasty! Huge Selection of food! One of the... More 

Helpful?
4 Thank Jamie P
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest, Receive warm greetings from all the Staff working at Gran Bahía Príncipe Jamaica. For us is marvelous read your review, we thank the time you spend for sharing with us your experience in our hotel just few days ago. Reviews such as like yours are what motivate us as a team everyday to improve the quality of service... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 17, 2012

Whoever gave this place 4-5 stars was either paid by the resort or has never stayed anywhere other than an Econolodge. Staff is HORRIBLE. Food is bad. Drinks are bottom shelf. The pool is a weak attempt at college spring break with middle-aged folks. Tricked us into upgrading to GOLD. What a SCAM. Although the location is great, and the... More 

Helpful?
10 Thank KaleStaunch
Customer Servic... B, Director de Relaciones con Clientes at Grand Bahia Principe Jamaica, responded to this review

Dear guest: We would like to thank for taking the time to share your review trough Trip Advisor. We are very concerned about your disappointing experience and we are sorry to hear that we could not fulfill your expectations. Your opinion help us in our efforts to improve in some areas and take the corrective measures to be better.Thank you... More 

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