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Grand Bahia Principe Jamaica

3.5 of 5 Salt Coopers. Runaway Bay. Jamaica | Salt Coopers, Runaway Bay, Jamaica
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Certificate of Excellence 2014
Grand Bahia Principe Jamaica
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Grand Bahia Principe Jamaica
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6,824 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grimsby, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

really lovely hotel, the property is beautiful and the staff were really friendly. We ate on the buffet all week and were totally satisfied. Found a great spot on the veranda. The small beach was just perfect a little shade a little sun and a sandy beach. What more can anyone ask for. Small issue our room was on the... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Great stay. Staff (Jason-Buffet Dining room, Nyoka). Room was large and well appointed and mini bar stocked each day. Buffet was great and had lost of variety, tried Mikado, Grill and Don Pablo for a la carte dinners. Tempura fried ice cream fantastic at Mikado. Thank you Xavier for making my birthday memorable. Jerk chicken and Festival at snack bar... More 

Was this review helpful? Yes 1
Whitman, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We loved the Grand Bahia Principe! The rooms are clean and we had a great view! The food was delicious in all of the restaurants that we tried. We didn't get to eat at every restaurant but the buffet was amazing, so many choices and so fresh! The grounds are so well maintained! The beach is beautiful and the staff... More 

Was this review helpful? Yes 1
Rochester, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed here in September 14 hotel was nice but lots of niggles that let it down firstly we didn't always get clean towels coffee & fridge not filled daily we had paid for upgrade to the gold service turndown service happen about 4 nights in the two weeks.Food was great but felt like was being rushed out of the... More 

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Julie C, Thank you so much for taking the time to share your experience with us; however it is always concerning when guests are not completely satisfied with some of our facilities, however we really appreciate this feedback that represents an opportunity to improve. Thank you feedback and we hope to see you again soon. Yours faithfully, Cassandra Gentles More 

Sudbury, Ontario, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Gran Bahia Principe as a couple very nice resort although very big a lot of walking and a lot of stairs. The room was as expected very nice the only complaint was that our bed was a little harder then we liked it to be but all in all it was good. The food was awesome especially... More 

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear Angele68, Thank you so much for taking the time to share your experience with us; however it is always concerning when guests are not completely satisfied with some of our facilities, however we really appreciate this feedback that represents an opportunity to improve. Thank you feedback and we hope to see you again soon. Yours sincerely, Cassandra Gentles More 

Carrickfergus, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent my second visit to this fabulous hotel 14 nights in September 2014.Since my first visit the hotel had gained a complete new luxury section for those who require just a little more pampering than us mere mortals, maybe some day I will get to stay in this section but not this time. I travelled from Manchester United Kingdom with... More 

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Hello George Q, We would like to thank you for posting your positive comments on trip advisor and for staying loyal to the Bahia Principe chain. We would like to extend a big thank you from all the Managers and staffs here at the Grand Bahia Principe Jamaica the best 5 star resort in the Caribbean. We are looking forward... More 

1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed there in January 2015 for 5 nights. This hotel is huge and defiantly not recommended for children with strollers or seniors . There are no ramps in the facility and all elevators were broken down. The carpets smelled of mold and mildew due to lack of cleaning. Our room AC didn't work and the shower drain was partially... More 

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear guest, We would like to thank you for taking the time to post your kind comments on Trip Advisor because your opinion is of great help to us in our effort to improve and achieve our main objective. We would like to extend our apologies for any inconvenience you had experience during your stay. We hope to have the... More 

Northamptonshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel twice and will be there later this year again but with the privilege club so can't comment on it until i get back so far my overall views of the hotel is as follows. * Beautiful large grounds * clean hotel rooms * friendly staff - except front desk wasn't too keen not very friendly... More 

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Hello Jennyren45, We feel very thrilled to have read you wonderful reviews regarding your stay with us. Thank you for sharing with us that you had an amazing holiday and for choosing the Grand Bahia Principe Jamaica as your vacation destination. Warm regards, Cassandra Gentles More 

Simcoe, Ontario
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I must say the staff at the Bahia Principe, Runaway Bay, were wonderful! Everyone was so friendly and welcoming . Service was great from all of the employees we encountered . When we called the front desk for something that needed to be fixed , it was dealt with immediately. The rooms were well maintained and very clean . I... More 

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Dear user of tripadvisor, It was a pleasure serving you during your recent visit with us and we are very grateful for your positive comments about our facilities and services in general. We wish you all the best and we looking forward to your next visit to Jamaica. Yours respectfully, Cassandra Gentles More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent resort! This was the first vacation my family has taken to Jamaica and we were very impressed with this resort. One employee in particular stood out above all...Kerrington is an incredible waiter and made anyone who sat in his area feel like family!!! Thank you!

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review

Hello Craig C, On behalf of the entire management and staff at the Grand Bahia Principe, we would like to extend a big thank you for vacationing with us and for sharing such positive feedback on tripadvisor. We hope to see you again soon. Warm regards, Cassandra Gentles More 

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(135)
  • Very good(74)
  • Don Pablo(47)
  • Great time(36)
  • Golden club(30)
  • Japanese restaurant(28)
  • Snack bar(26)
  • Negative reviews(19)
  • Dunn River(18)
  • Main buffet(18)

Additional Information about Grand Bahia Principe Jamaica

Address: Salt Coopers. Runaway Bay. Jamaica | Salt Coopers, Runaway Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Bahia Principe Jamaica 3.5*
Number of rooms: 850
Reservation Options:
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Also Known As:
Bahia Principe Jamaica
Gran Bahia Jamaica
Gran Bahia Principe Jamaica Hotel
Grand Bahia Jamaica
Bahia Jamaica
Gran Bahia Principe Runaway Bay Jamaica
Gran Bahia Principe Jamaica Resort
Grand Bahia Principe Jamaica Runaway Bay
Hotel Style:
#3 Romantic Hotel in Runaway Bay
#5 Spa Hotel in Runaway Bay
#5 Family Hotel in Runaway Bay
#6 On the Beach Hotel in Runaway Bay
#6 Top resorts Hotel in Runaway Bay

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