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Jewel Paradise Cove Beach Resort and Spa

4.0 of 5 Paradise Cove Drive, Runaway Bay, Jamaica
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Jewel Paradise Cove Beach Resort and Spa
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Jewel Paradise Cove Beach Resort and Spa
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913 reviews from our community

Traveler rating
    605
    228
    67
    9
    4
See reviews for
63
640
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars NEW

We were given the chance to transfer here from JRB, and to be honest, I almost wished we hadn't.. Things got off to a bit of a rocky start, rather than getting the couples massage, that we thought we were getting as part of being transferred, it turns out it was a $100 credit that could be put towards the... More 

Was this review helpful? Yes 2
Vandalia, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

We are currently staying in 527. We have enjoyed our stay so far but the advertising says there is a trip to Dunns River Falls included in your package only to get here and find out its not true. They offer you a trip to a small water area that looks to pail in comparison. They need to correct their... More 

Was this review helpful? Yes 6
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Hi Roy Thanks you for taking the time to let us know of the unfortunate incident on the beach with the soccer game, being played by both guest and staff. I extend further apologies on behalf of the hotel, in conjunction to the apologies extend by the guest that kicked the ball in the area of where you were. Based... More 

Ponte Vedra Beach, Florida
Contributor
16 reviews 16 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights in Feb. Check in a breeze and pleasantly upgraded to Ocean View room. None of the rooms are Ocean front. Runaway Bay is like a inlet off the Caribbean Sea.The room was mediocre. The door was warped from weather so truly did not close all the way. The bed was comfy and the bathroom looked to have... More 

Was this review helpful? Yes 5
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest Let me extend apologies, if your expectation was not met, and was less than expected. We appreciate you letting us know and we will use your review to enhance and improve our product. We appreciated your assistance with the relocation and hope that we will get the privilege to welcome you again soon. Regards More 

Quispamsis, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Had a fun & relaxing week in Jamaica! Staff were very prompt & polite. A special thankyou to Carlyle. Activities staff were exceptional! Only complaint I have was receiving a letter half way through the week requesting to move to another resort due to over booking. Bit of a turnoff! Otherwise had a fantastic week! Would definitely recommend this resort... More 

Was this review helpful? Yes 2
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Hi Paula It was our pleasure to have hosted and delighted that you had a fun and relaxing week with us. We look forward to hosting you again soon. Regards More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My 10 day stay was very nice, golfed 6 out of 8 days the dinner on the beach was lovely. My My ocean front room was very nice and was always cleaned up before I returned from the golf course. Your staff members are great. Karen at the spa was excellent. Front desk staff listen and care about your needs.... More 

Was this review helpful? Yes 1
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest We are delighted that you had a great time of your 10 days and it was our pleasure to have hosted. We are also pleased that the staff was very efficient in delivering service and we look forward to hosting you again soon. Regards More 

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My fiancé and I headed down to celebrate our 2 anniversary. I did a ton of research and felt this hotel may be the best holiday.. WRONG!! It took over an hour to get checked in.. Not a great first impression or experience in 30+ degree heat. Our room was amazing and was cleaned daily to perfection, Donna the bartender... More 

Was this review helpful? Yes 7
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest We thank you for taking the time to write and let us know of your experience, and we extend our apologies if your stay was less than expected. I also must apologies for the weather condition that night, for it being so windy, and yes another area of dining should have been recommended. We will use your review... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We visited the jewel paradise cove with 2 other couples and had such a fantastic time! Apon arrival we went straight to the buffet to eat where we met Sean. We became fast friends and he always made sure we were well taken care of. We looked for him whenever we ate there. Our rooms were by the pool with... More 

Was this review helpful? Yes 7
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Carlyn It was our esteem pleasure to have hosted you and delighted that you had great time and loved our resort. We are also delighted that the staff mentioned aided in the experience and created the memories. We look forward to hosting you again soon. Regards More 

New York City, New York
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our vacation was absolutely perfect! It's hard to find an island setting with the caliber of service displayed by so many staff members. We've been to other places and I'd be hard-pressed to come up with a comparable resort that offered so many activities, since we usually get bored of eating drinking and tanning after a day or two. We... More 

Was this review helpful? Yes 12
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest We are delighted and pleased that your vacation was a memorable one, and the factor that stood out was the level of service received from the staff all over. We thank you for allowing us the opportunity to be of host and look forward to welcoming you home again soon. Regards More 

BURLINGTON ONTARIO
Reviewer
4 reviews 4 reviews
4 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really don't think anyone could complain about this resort. The rooms were beautiful, the beds very comfortable . Although we had a few rough weather days upon arrival, there was still plenty to do . I cannot say enough about the service and the wonderful people here and in all of Jamaica, always smiling and greeting you. The buffet... More 

Was this review helpful? Yes 7
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest It was our pleasure to have hosted and delighted that you found paradise here with us. We appreciate you letting us know of the tremendous time you had, filled with memories and look forward to hosting you again soon. Regards More 

Pine Brook, New Jersey
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm here now - day three. Our ocean view room is blocked by trees - so we see about one inch of ocean. The balconies are 4x4 - so you can barely fit. The air-conditioning makes absolutely no difference and we have it on the lowest setting. Our first day - we were given two bath towels two hand towels,... More 

Was this review helpful? Yes 8
Althea G, Ambassador at Jewel Paradise Cove Beach Resort and Spa, responded to this review

Dear Guest So sorry that your experience so far is not of your expectation and assure you that it will be addressed. A PM has been sent, kindly make contact so we may meet and ensure of a great time. Regards More 

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Additional Information about Jewel Paradise Cove Beach Resort and Spa

Address: Paradise Cove Drive, Runaway Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Jewel Paradise Cove Beach Resort and Spa 4*
Number of rooms: 225
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Also Known As:
Jewel Paradise Cove Beach Resort And Spa Jamaica/Runaway Bay
Hotel Style:
#1 On the Beach Hotel in Runaway Bay
#1 Spa Hotel in Runaway Bay
#1 Top resorts Hotel in Runaway Bay

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