We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Runaway Bay Heart Hotel

Rickets Dr | P.O. Box 98, Runaway Bay, Jamaica
Runaway Bay Heart Hotel
Write a Review

49 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    19
    14
    6
    5
    5
See reviews for
9
13
1
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (13)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (19)
All months
Winnipeg, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

I was here with my girlfriend for 4 days. The A/C was not operating as soon as we entered the room, which was quite small. They replaced the whole unit and it broke down again the day we left. The grounds are lovely. the food was good. The service was amazingly bad-very slow. The last morning,my friend ordered 2 scrambled... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

We had a fantastic anniversary at this resort in 2012 and would not change a thing (except for the haggling in the ocean waters by crafters while swimming). We loved waking up and having breakfast by the sea followed by a nice walk on the beach. The workout room was fantastic as well as the scattered hammocks. I cannot wait... More 

Was this review helpful? Yes
Coral Springs, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 17, 2015

Stay Feb 10 -14 room clean food good staff go above and beyond to accommodate guest front desk staff like no other Hotel LUV them bad :) front desk staff work very long hours and are still able to deliver the hospitality needed for guest to be happy sincerely hope overtime hours are reflected on employee paycheck

Was this review helpful? Yes 1
New York City, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 9, 2014

I have never feel the need to do a review for the many hotels that I have stay in both in the US, Jamaica and other countries. However, this hotel have made an impression on me and my boyfriend his sister and her husband. Barbara Multon is so pleasant and welcoming at the front desk. You will not be disappointed... More 

Was this review helpful? Yes 6
USA
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 27, 2014

Stayed here in Feb10 and had a wonderful time. Staff were spectacular, great location. Breakfast super delicious. Very private and great for weddings also. Highly recommend this place. The price is right and you are very close to any activity on the North Coast of Jamaica.

Was this review helpful? Yes 4
jamaica
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed February 12, 2014

It was my birthday Feb. 09 and my girlfriends and i checked into the Cardiff Hall Hotel ( Heart Runaway Bay Hotel) and we were simply overwelmed with the simple elegance of the place. The staff were excellent ( Carlisle was super), the food delicious, the rooms clean and comfortable. The grounds were imacculate!! They had local everything, from the... More 

Was this review helpful? Yes 4
Leiden, The Netherlands
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 10, 2013

We stopped here during a two day tour over the island, starting in Mobay. It was around 7 in the morning, really quiet out, restaurant (outside) was empty. We had a great breakfast with a few cups of magnificent high mountain coffee. The staff - we were with a party of four, served by two staff - was very friendly... More 

Was this review helpful? Yes 5
Orlando, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 25, 2013

I spent 4 days in January and I have to admit, I was pleasantly surprised of how immaculate the scenray was. Great picture locations and the flowers and view from my balcony was excellent. I loved the pool because unlike most hotels who give you 3-5 foot deep pool, this pool was 8 feet deep. Also every morning, the breakfast... More 

Was this review helpful? Yes 4
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 8, 2012

Hotel now called the Cardiff Resort. Much improved since my last visit back in 2007 i think. The rooms were clean and airy. Customer service by the front dest receptionist and restaurant staff excellent. Food excellent and fresh. Not at all like some of the all inclusives I have stayed in. As someone who was born in Jamaica and lived... More 

Was this review helpful? Yes 7
Rapid City, SD
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed February 28, 2012

This little hotel is tucked up on a hill in a remote area where, even if you're really looking, it can be hard to find. The view from the restaurant is lovely and the food is excellent. The service was spectacular, and there was a musician playing at a grand piano as we were dining. The room was clean and... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (9)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Runaway Bay hotels
0.9 mi away
Cardiff Hotel & Spa
Cardiff Hotel & Spa
#7 of 15 in Runaway Bay
4.0 of 5 stars 29 reviews
2.1 mi away
Grand Bahia Principe Jamaica
0.7 mi away
Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices
1.2 mi away
Royal Decameron Club Caribbean
0.7 mi away
Jewel Runaway Bay Beach & Golf Resort
0.8 mi away
Franklyn D Resort & Spa
Franklyn D Resort & Spa
#3 of 15 in Runaway Bay
4.5 of 5 stars 593 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities