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Cardiff Hotel & Spa

Ricketts Ave, Cardiff Hall, Runaway Bay, Jamaica
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30 Reviews from our TripAdvisor Community

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Traveler rating
    11
    13
    5
    1
    0
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9
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (7)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (11)
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1 review
3 of 5 stars Reviewed 6 days ago NEW

Our family stay at the Cardiff was comfortable. Front desk staff was pleasant and accommodating. Dining room staff for breakfast lunch, and dinner excellent. Room service excellent, the room attendant Michelle did a fantastic job of making our family and friends very comfortable. The hotel grounds were well manicured. Down side there was no spa, the showers did not work... More 

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Brussels, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A cute, calm and cosy place. A welcoming staff. I will come back soon. A gorgeous view to the sea from a beautiful terrace. Room are clean and large. The staff is very nice. A small bus is going to the beach. The seashore is fantastic.

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Birmingham, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 12, 2015

We booked in & my wife thought she would be able to purchase pampering packages, none were offered. On the 1st night we was given a menu then told what was not available. There was no Entertainment on any of the 2 nights we stayed, the 2nd night we was told what food was available basically a choice of 2... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

I've visited this property twice in less than two months and it was no mistake! The rooms are clean, modern and fully equipped (cable even includes premium sports channels). The staff is friendly, pleasant and professional. The food is good - authentic Jamaican food available. Overall this was a wonderful experience for both my boyfriend and I. The only drawback... More 

Was this review helpful? Yes 1
Portmore, Jamaica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

We stayed here as a Church Group, Women's Conference. The rooms were very clean, Conference Room clean and well laid out. Staff helpful and friendly. We had a great stay and will certainly be going back there!!!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

Stayed here for 12 days. Staff very friendly and attentative. Rooms cleaned daily by very friendly staff. When I first arrived i was booked into a room which was not in the best condition. I complained to them and was moved immediately. Rooms very large. My only complaint is that you are not provided with a written menu at breakfast... More 

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London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

To all the management and staff thanks for making me and my mums stay at your hotel a good one. Having spent a long time in the hospitality industry, I am very happy to post this and recommend your hotel ,, well done to all, house keeping, front desk kitchen and waiting staff,,, Big thanks Selwyn.moodie room 310 January 2015

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A TripAdvisor Member
5 of 5 stars Reviewed January 12, 2015

The staff was amazing! They were very helpful and caring for the students. They made us feel like we all were a happy family. Breakfast was awesome and fulfilling. When my cabby that wasn't hotel authorize car broke down we called on one of the hotel staff to pick us up. They came in a hurry and didn't ask any... More 

Was this review helpful? Yes 1
White Plains, New York
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed January 10, 2015

This is an average hotel located about 10-15 minute walk from the beach. The hotel is on a hill and if you select a high floor you'll have nice view of the bay. The room was well maintained and the service was ok. This is a good hotel if you plan to rent a car and explore the area.

Was this review helpful? Yes 2
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2015

Big bedrooms and comfy bed. No netting in the bedroom, so got eaten by insects. Nice and friendly staff, although service was very hit and miss. We had a young waitress on the first night who was so bad we felt we were in a Monty Pyton sketch. In our room the fridge didn't work (was repaired 2 days later),... More 

Was this review helpful? Yes 3
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