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Cardiff Hotel & Spa

Ricketts Ave, Cardiff Hall, Runaway Bay, Jamaica
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Cardiff Hotel & Spa
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Cardiff Hotel & Spa
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26 reviews from our community

Traveler rating
    10
    11
    5
    0
    0
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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cardigan, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my first visit to the hotel and was really looking forward to staying in the 5 star hotel. Stayed for 2 nights with 3 friends for a relaxing break. The hotel is set in the Cardiff Bay area with lovely views overlooking the Bristol Channel. The room was spacious but the decor was a bit dull. Although we... More 

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1 review
4 of 5 stars Reviewed February 15, 2015

Stayed here for 12 days. Staff very friendly and attentative. Rooms cleaned daily by very friendly staff. When I first arrived i was booked into a room which was not in the best condition. I complained to them and was moved immediately. Rooms very large. My only complaint is that you are not provided with a written menu at breakfast... More 

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London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

To all the management and staff thanks for making me and my mums stay at your hotel a good one. Having spent a long time in the hospitality industry, I am very happy to post this and recommend your hotel ,, well done to all, house keeping, front desk kitchen and waiting staff,,, Big thanks Selwyn.moodie room 310 January 2015

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A TripAdvisor Member
5 of 5 stars Reviewed January 12, 2015

The staff was amazing! They were very helpful and caring for the students. They made us feel like we all were a happy family. Breakfast was awesome and fulfilling. When my cabby that wasn't hotel authorize car broke down we called on one of the hotel staff to pick us up. They came in a hurry and didn't ask any... More 

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White Plains, New York
Top Contributor
74 reviews 74 reviews
35 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed January 10, 2015

This is an average hotel located about 10-15 minute walk from the beach. The hotel is on a hill and if you select a high floor you'll have nice view of the bay. The room was well maintained and the service was ok. This is a good hotel if you plan to rent a car and explore the area.

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 5, 2015

Big bedrooms and comfy bed. No netting in the bedroom, so got eaten by insects. Nice and friendly staff, although service was very hit and miss. We had a young waitress on the first night who was so bad we felt we were in a Monty Pyton sketch. In our room the fridge didn't work (was repaired 2 days later),... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

The service and hospitality was amazing. Came here for a conference and I was thoroughly impressed. Majority of the staff are students in training/practice and they are clearly under expert management.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

The Cardiff Hotel & Spa was excellent for the value. The hotel was tastefully decorated, clean, & quiet. The onsite restaurant's food was good. Furthermore, the staff was very courteous and helpful. Also, call the hotel directly for your transportation needs. The staff was able to make arrangements prior to my arrival. The hotel uses Tour Wise transportation company.

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Kingston, Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

All areas of the hotel is very clean ,the rooms are spacious and comfortable , location is good and the staff are courteous especially the reception manager Mrs Campbell she is extremely helpful. Great service keep it up.

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Portmore, Jamaica
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 22, 2014

Cardiff Hotel is a good location if you need to just get away to some peace and quiet. No long buffet lines; no schedules. Just going at your own pace. The property is clean, quiet; staff is very courteous, friendly & helpful. Everyone was welcoming. A shuttle takes you to a private beach 5 minutes away

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Deluxe Room (Pre-Renovation) (33)
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