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Club Ambiance

Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
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Best prices for: 1 room 1 guest
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1,283 reviews from our community

Traveler rating
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34
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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1 review
1 of 5 stars Reviewed yesterday NEW

There are more cons then pros with this resort and unfortunately I do not recommend this place to anyone. The only good thing I could say is the staff was friendly. Food: Not enough options. They served the same things every night and I believed some of the food was "recycled". Room: Very small. Old tv (although we didn't watch).... More 

Was this review helpful? Yes
England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel from 30March to 08April2015 The staff were excellent and so were the entertaiment layed out Music was good but there was only one bar facility on the terrace which was very dissappointing and not enough proper drinks avaiable at all times. Food was not very good as they offered Chicken everyday and if you are... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A friend and I decided to go to Jamaica to celebrate my 27th birthday and I was so excited. We did a lot of research before we picked the resort we wanted to stay in and in the end we decided to stay at yours. BIG MISTAKE!!! upon arrival our room wasn't ready so we had to wait. Once the... More 

Was this review helpful? Yes 5
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, We are sadden by the fact that we did not meet your expectation. We welcome your feedback and will surely pass on this information to the relevant authorities. It was a pleasure having you here. More 

Ames, Iowa
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arriving at Club Ambiance, after passing all the other resorts, we were a little let down by its first appearance. Its not as modern and posh as some of the other resorts. But we decided to make the best of what ever it was going to be. We were pleasantly surprised by the service, the food, and the drinks. We... More 

Was this review helpful? Yes 5
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out to share your experience with us. We are happy that you choose Club Ambiance for your vacation destination. We are grateful that you had a wonderful time, hope you will visit us again. It was a pleasure having you here. More 

New York City, New York
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Did this draw your attention? In January 2014 I bid on several Caribbean resort stays at the NY Times Travel Show. All monies raised benefited culinary students on the islands. They were all donated by the various hotels. I won a 4-night stay at this 3-Star all-inclusive adult only resort in the Runaway Bay area of Jamaica (north shore about... More 

Was this review helpful? Yes 2
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out in sending us your review. We are happy that you choose Club Ambiance for your vacation destination. It was a pleasure having you here. We do hope you will visit us again. More 

Halifax, Canada
2 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 11, 2015

Very disappointed this year. Booked a 2 week stay at CA from Feb 23 to Mar 9. On Feb 25 we went to supper and had almost all of our cash stolen from our safe. Didn't realize that we were being watched when we were hiding our safe key. When the key wasn't where we left it we went to... More 

Was this review helpful? Yes 14
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 6, 2015

I will start off by saying that the staff were eager, friendly and as accommodating as possible with very limited resources. We had to change our room three times.The first two rooms we were placed in were subject to very strong smells and fumes of gasoline (diesel). We couldn't figure out if it was coming from the trucks/cars/buses that always... More 

Was this review helpful? Yes 5
Riverview
Contributor
13 reviews 13 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 2, 2015

Spent a week at this resort Feb 20-27 2015. I was concerned with the extreme lack of security at this resort. Keys displayed your room number, the locks were flimsy, the walkways stairs etc were poorly lit. The room was clean and adequate, although the shower water seemed possessed when temperature consistency was desired. The food selection was small but... More 

Was this review helpful? Yes 11
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out to send us your review. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us. Thanks for acknowledging our staff we will surely pass on the information. It was a pleasure having you here with us. More 

Manchester, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2015

First some background info - we booked Club Ambiance in mid-February with New England being in the throws of its worst winter in decades. We were in dire need of the tropics, and anything would do but it was very last minute and had to be budget. Bottom line is we were looking for sun and sand, and anything would... More 

Was this review helpful? Yes 5
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you very much for your review. We are honoured that you are satisfied with the service you have received at our resort. We will continue to provide great service. Thanks for choosing our property for your vacation destination and hope you will visit us again. More 

Winona, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 28, 2015

We went here in June 2014. The workers would stare at the women on the nude beach and make them feel uncomfortable. They would always be coming to the nude beach when women would be there to rake and whatever. That kind of stuff does not need to be done all the time. It could be done later after the... More 

Was this review helpful? Yes 2
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out in sending us your review. I am sorry that we did not meet your expectation. Your review will be passed on the relevant authorities. Thanks for spending your vacation with us. It was a pleasure having you here. More 

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