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Club Ambiance

Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
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1,300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
  • All months
    (1300)
  • Mar-May only
    (413)
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    (278)
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    (225)
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    (384)
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This has to be the worst rat nest that calls itself an all inclusive hotel . Roaches,foul smelling rooms,nasty pool, no food after 11pm .this is old , ugly and with limited everything . If you want to waste your money here is the place .the manager mr Mohammed is unhospitable .nightmare

Was this review helpful? Yes 7
Union City, New Jersey
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We didn't spend one night in this RAT HOLE.We Immediately canceled the reservation and went to Jewels Paradise Cove.Club Ambiance was NOT the same hotel advertised .The photos were taken elsewhere. The staff were NASTY and UNPROFESSIONAL .The hotel was FILTHY and OUTDATED. Squatting locals(NOT GUESTS) rolling and smoking weed at the pool waiting for the buffet to start.Never seen... More 

Was this review helpful? Yes 5
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, We are sorry that we did not meet your expectation. We do apologies for the inconvenience you may have experienced. We are constantly upgrading our facility as time goes by. It was a pleasure having you here. More 

Whitley Bay, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very quiet, not many guests at all. So if it's a quiet time you're after, then Club Ambiance is for you. The rooms are kept spotless. The food is very nice and home cooked. The selection of drinks was adequate. Free wifi only in reception. With the hotel being so quiet, you feel like you have the... More 

Was this review helpful? Yes 3
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for sharing your vacation with us at Club Ambiance. We are very happy that you are pleased with the service you have received. We are constantly upgrading our facility as time goes by. It was nice having you here. Hope you will visit us again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My ex husband and I went here for our honeymoon in 2007. We loved it so much we visited again in 2010. The staff is so friendly, they have evening entertainment (but you will see the same shows if you re-visit). The food is amazing! Highly recommend the omelet bar for breakfast! Its all inclusive, and I am pretty sure... More 

Was this review helpful? Yes
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you very much for your review. We are happy that were satisfied with the service you received at our resort. We will continue to provide great service. Thanks for making it Club Ambiance and hope to see you soon. More 

Gloucestershire
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had wicker furniture in our room and it had tiny white mites all over it. The food was ok, nothing to do in the evenings, which in other hotels has been great as you get to know all of the guests over drinks, but during our stay there were very few people there and there wasn't much of an... More 

Was this review helpful? Yes
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for spending your vacation with us at Club Ambiance. We are sorry that we did not meet your expectation, we welcome your feedback. As time goes by we are constantly upgrading our facility. It was a pleasure having you here. More 

Red Deer, Alberta, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I have been travelling to Caribbean destinations at least twice a year for the last 9 years and Club Ambiance (or Club Alma as I like to call it ) was the absolute best vacation we have EVER had. We are very relaxed travellers who have had many luxury experiences. Yes we read the reviews and were... More 

Was this review helpful? Yes 6
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for sharing your fun experience with us. We are happy that you had a wonderful time. It was a pleasure having you here, hope you will visit us again. More 

Jamaica, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015 via mobile

My best friend and I went on vacation to celebrate her birthday. We had an amazing time. Club ambiance is a very small hotel which makes it very intimate. By the second day we knew all the staff and made friends with other guests. The food was amazing. Our favorite part was how great the staff was. They made us... More 

Was this review helpful? Yes 1
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for taking the time out to send us your review. We are happy that you choose Club Ambiance for your vacation destination. It was a pleasure having you here. Hope you will visit us again. More 

Saint Catherine Parish, Jamaica
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Don't ever book this resort. its a piece of crap. its like sex shop, the property is old and dilapidated. they have plumbing issue, i got tired of seeing maintenance with plungers. heard i guest telling his driver that he tried to turn off the pipe and the whole sink was coming down. the toilet in my room wasn't stable.... More 

Was this review helpful? Yes 2
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, We are sadden by the fact that we did not meet your expectation. We welcome your feedback and will surely pass on this information to the relevant authorities. It was a pleasure having you here. More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 24, 2015

We stayed at Club Ambiance the week of May 18-22, 2015. This Resort was running on a shoe string budget. They were constantly running out of food and drinks. They had 1 bar and 1 dining area. The choices of food and drinks were very limited. Their web site was very misleading. The rooms were adequate for the money. There... More 

Was this review helpful? Yes 2
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out in sending us your review. Please accept our sincere apology for the inconvenience you may have experience. We are happy that although you had experience some problems you still had a lovely time staying with us. It was a pleasure having you here. More 

Witham, United Kingdom
Level Contributor
174 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed May 20, 2015

We had a lovely trip and got engaged during the stay, so bound to be special, at the time the staff and service was brilliant . I appreciate many years have passed but it was a great trip with plenty to do at the time on the island and at the hotel great memories

Was this review helpful? Yes 2
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