We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Runaway Bay hotels

Club Ambiance

3.0 of 5 Resort (All-Inclusive)   |   Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Hotel amenities
Save Saved
You added Club Ambiance to your Saves list
Club Ambiance
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
75%
Ranked #10 of 15 hotels in Runaway Bay
A recent review
4 of 5 stars reviewed 1 week ago
68Berry Kingston Parish, Jamaica
  • Overview
  • Reviews (1,236)
  • Photos (1,438)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (138)
  • Location
  • More
true
Write a Review

1,236 people have reviewed this hotel

Traveler rating
    493
    402
    167
    97
    77
See reviews for
32
553
66
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Please I am begging you save your money do not book this hotel I stayed there from Aug 20th -24th the rooms are disgusting the management needs to be educated on customer service this hotel should be a motel for prostitutes I called it the ghetto motel of St Ann.

Was this review helpful? Yes 2
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for your review. We are very sorry that you did not enjoy your stay here. We do hope that you will decide on coming back, to experience the little paradise our resort is known for. Thank you. More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The worst hotel ever, customer service is very poor!!! These people that run this hotel are thief and liar..you can't have access to the property until 3:00pm and they do not disclose such information when you making your reservation...if you want to check in early or have access to the property you have to pay an additional fees.

Was this review helpful? Yes 5
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for giving us your review. Glad you found it relaxing here. Thank you very much, and we are looking forward to accommodate you soon. More

Kingston Parish, Jamaica
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I spend a weekend there recently. Great place to relax and simply unwind. The food was sooooooo good especially the curried chicken. Hospitality was superb, fine stafff, quiet mannerly. 9 keep up the good work guys) Hail the DJ Kevin and Bartender Richard, there were others too but I cant remember thier names just now. We will... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for giving us your feedback. And we do look forward in welcoming you very soon. Thank you. More

Fort Worth, Texas
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My only complaint is they would always run out of drinks. The bar opened at 10 am and they would not have beer until hour or so later At noon I ask for bloody Mary and they had no vodka for hours. I gave up

Was this review helpful? Yes 3
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest., We are very please that you take the time to give us your feedback. We are sorry for the inconvenience about the bar, not sure what was the reason for that, but we will discuss this further to avoid such recurrence in the future. Thank you. More

Senior Contributor
27 reviews 27 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok if you are wanting a cheap getaway. The rooms are dated and really need some improvement. The hotel could do with a bit of a makeover. You get what you pay for I guess. The beach is lovely and the staff were pleasant.

Was this review helpful? Yes
Broad Brook, Connecticut
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First of all I must say this place is beautiful with lots of potential. I think this place needs new management. We stayed for 2 nights and we had to find ways to entertain ourselves. Last year we stayed at Jewels for our honeymoon and every night there was entertainment. Club ambiance had no activities for their guest. Limited to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you very much for your feedback. Happy to know overall it was a good experience. We will discuss with relevant departments of the areas of concern, and hope on your next trip it will be a great stay. Thank you. More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2014

Hotel is tired and in need of a spruce up. Rooms are clean but look a worn out. Reception staff do try and help.We arrived at check in time (3pm)but had to wait 90mins because the room was not ready. Food is pleasent but limited in choice. Unlikely to stay at this resort again. YOU GET WHAT YOU PAY FOR.!!

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 15, 2014

The best thing about the food was when we were going home! , What company basically cooked Chinese dinner one night the rest of the night I lived of bread and lettuce for breakfast I ate pineapples and orange juice this was how my week. unless the back grill was open and I could get a hamburger if not I... More

Was this review helpful? Yes 9
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for your feedback. We tried our utmost best at all times to fulfill guest expectation. We do apologize if you have received otherwise. Thank you again, and we still hope you will visit us again. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

I was very happy with my stay. The resort is compact with a small beach and pool both of which are close to the bar. The staff is first rate and very friendly. Evening entertainment is done by professionals and I had no complaints. The kitchen is superb. There is a good selection of food cooked in Jamaican style. Would... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Thank you very much for your review. We are happy that you have enjoyed staying at our resort. We enjoy keeping our guest happy here at Club Ambiance. Looking forward in accommodating you again soon. More

Atlanta, Georgia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 7, 2014

Let me start off by saying that my entire stay at Club Ambiance was a complete disaster!!!!! My girlfriend and I arrived at the hotel and tried to check into the hotel but found out that the hotel didn't have any of our information in their system. After about an hour of sitting in the hotel lobby, the lady at... More

Was this review helpful? Yes 6
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thank you for giving us your feedback on your stay. We are sorry that all your expectations have not been met during your stay. All concerns will be taking up with the departments involved. I hope you consider coming back at Club Ambiance again. Thank you. More

Owners: What's your side of the story?
If you own or manage Club Ambiance, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Club Ambiance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Ambiance

Address: Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Ambiance 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Tingo, Otel, Travelocity, HotelsClick, Hotels.com, Venere and Expedia so you can book your Club Ambiance reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica/Runaway Bay
Club Ambience Jamaica

1,438 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1325)
Viewed
Pool/beach area (159)
Viewed
Dining (35)
Viewed
View from room (73)
Viewed
0:27
Videos (2)
Viewed
Hotel & grounds (232)
Viewed
Room/suite (158)
Viewed
Family/play areas (4)
Viewed
Bathroom (13)
Viewed
Business center/function rooms (17)
Viewed
Other (632)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (100)
Viewed
Amenities (6)
Viewed
Beach (15)
Viewed
Deluxe Honeymoon Room (6)
Viewed
Hot Tub (2)
Viewed
Restaurants and Bars (24)
Viewed
Standard Room (28)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (3)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Runaway Bay with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style
#5 Spa Hotel in Runaway Bay #8 Top resorts Hotel in Runaway Bay #8 On the Beach Hotel in Runaway Bay
Hotel Class
Official Description (provided by the hotel)
Shuttle Bus service attract an extra charge. Airport Transportation attract an extra charge. Free internet service only in lobby area. ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Club Ambiance staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer