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Club Ambiance

Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
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1,294 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jamaica, New York
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

My best friend and I went on vacation to celebrate her birthday. We had an amazing time. Club ambiance is a very small hotel which makes it very intimate. By the second day we knew all the staff and made friends with other guests. The food was amazing. Our favorite part was how great the staff was. They made us... More 

Was this review helpful? Yes 1
Saint Catherine Parish, Jamaica
1 review
1 of 5 stars Reviewed 4 days ago NEW

Don't ever book this resort. its a piece of crap. its like sex shop, the property is old and dilapidated. they have plumbing issue, i got tired of seeing maintenance with plungers. heard i guest telling his driver that he tried to turn off the pipe and the whole sink was coming down. the toilet in my room wasn't stable.... More 

Was this review helpful? Yes
Madison, Wisconsin
1 review
2 of 5 stars Reviewed 6 days ago NEW

We stayed at Club Ambiance the week of May 18-22, 2015. This Resort was running on a shoe string budget. They were constantly running out of food and drinks. They had 1 bar and 1 dining area. The choices of food and drinks were very limited. Their web site was very misleading. The rooms were adequate for the money. There... More 

Was this review helpful? Yes 1
Witham, United Kingdom
Top Contributor
173 reviews 173 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely trip and got engaged during the stay, so bound to be special, at the time the staff and service was brilliant . I appreciate many years have passed but it was a great trip with plenty to do at the time on the island and at the hotel great memories

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

club ambiance, one restaurant/buffet so one choice for meals. One bar, the staff will get it for you from there but they often run out. The main beach is a nude beach. Big excitement was playing bingo. Disco, ha not worth attending. Jacuzzis did not work first clue it was awful was when the bus dropped us at the street... More 

Was this review helpful? Yes 1
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review

Dear Guest, We are sadden by the fact that we did not meet your expectation. We welcome your feedback and will surely pass on this information to the relevant authorities. It was a pleasure having you here. More 

Southern Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I travel to Jamaica frequently. We like to stay at the couples and sandals resorts. We wanted a cheap quick trip during January just to get away from the snow. We read multiple reviews and knew what we had signed up for. This resort is run down. I kept telling my husband that we should by it... More 

Was this review helpful? Yes 1
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for choosing Club Ambiance for your vacation destination. We are delighted that you came and had a wonderful time. It was a pleasure having you here. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited from may 13-15,2015and I had an awesome time. The place is quite ,peaceful and the staff was great ... the was great too.. definitely going back. The view is great the food is great the staff is always smiling and ready to help

Was this review helpful? Yes 2
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out to send us your review. We are happy that you came and had a wonderful time. It was a pleasure having you here and hope you will visit us again. More 

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I checked into room 36, There was no water in the room, They decided to move me to room 56, on the second floor at 10pm at night. I went to sleep at appox 1am, at 1:30, there was sounds coming from my ceiling, I assumed it was mice. The night manager came up to inspect, and found that is... More 

Was this review helpful? Yes 3
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out to send us your review. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us. We will surely pass on your review to the relevant authorities. It was a pleasure having you here. More 

Calgary, Canada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at Club Ambiance from April 20-27. This was my fourth visit. There will not be a fifth. For the first time I did not pay the $3 a night for the room safe. Big mistake. I had my wallet in the safe without the lock and the closet doors to the safe were closed. When I went to... More 

Was this review helpful? Yes 9
Kitchener, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A girlfriend of mine and myself visited Club Ambiance the second week of March 2015. We read the reviews and were prepared for an older hotel, which is what we got. I know there are a lot of bad reviews about this place, but in all honesty we had a great week. Yes, the hotel needs some freshening up and... More 

Was this review helpful? Yes 2
ClubAmbianceJamaica, Guest Relations Manager at Club Ambiance, responded to this review

Dear Guest, Thanks for taking the time out in sending us your review. We are happy that you had a wonderful time. We are constantly upgrading our facility as time goes by. Hope you will visit us again. More 

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