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Tropical Lagoon Resort

3.0 of 5 San San, Fairy Hill, Port Antonio, Jamaica
Best prices for: 1 room 1 guest
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Tropical Lagoon Resort
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Tropical Lagoon Resort
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34 reviews from our community

Traveler rating
    25
    6
    1
    2
    0
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10
15
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jamaica, New York
1 review
5 of 5 stars Reviewed 1 week ago

The location of this hotel is amazing. It is in located in paradise.Me and my family loved it here. It is a steep walk down to the blue laggoon, but we throoughly enjoyed the romantic walk through the tropical trees taht added to the mystique of the place. The menu in the restaurant is limited but the chef and staff... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

Thanks for coming, it was our pleasure to have been given the opportunity to host your family. Please come again when you can. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

I can’t stress enough how beautiful TLR is! Truly one of my favorite places to be in Jamaica - & I say that as a Jamaican living in NYC, not as a tourist. My girlfriend & I have been there two times in the past year & I anticipate many more trips in the future! The entire staff at TLR... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

Thank you for coming! We are happy you enjoyed your stay and took the time to leave a review. We promise to equal or better your experience when you return. :) One love, from TLR More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Stayed at Tropical Lagoon with two others. We had a great time. Spoke to Donovan over the phone who convinced us to come by. We did and had no regrets. The room was decent, dinner prepared by the chef Lloyd was great, breakfast not so much as the dumplings prepared by the other cook was undercooked. We also walked down... More 

Was this review helpful? Yes 1
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hi guys I remember your family, great to have had you here. We are pleased you had a good time and want to come back, we Improve everyday by virtue of your invaluable reviews. Thank you! More 

Kingston, Jamaica
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 22, 2014

My husband surprised me with reservations to Tropical Lagoon. It's our 5th anniversary and instead of the busy all inclusive hotel it was a refreshing gesture to have a quiet romantic getaway. We arrived at 11pm and it was pitch black, the security (who was polite and kind) used a key ring flash light to escort us to our room... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Thank you for taking the time to write this review, Tropical Lagoon Resort encourages and appreciates all feedback. We regret that some of your expectations were not met, but glad you enjoyed the Blue Lagoon which as you have found out for yourself., is literally part of our property. The staff and I look forward to hosting you here again,... More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2014

We experienced the good fortune of having a local innkeeper in Port Antonio recommend to us that we stay at Tropical Lagoon Resort for our overnight stay. From the security guard Miguel (who also gave us a wonderful tour of the Blue Lagoon on the property) to the excellent chef, Lloyd, everyone treated us with the highest level of hospitality... More 

Was this review helpful? Yes 2
dondfactor, Manager at Tropical Lagoon Resort, responded to this review

Beautiful pictures! Thanks for sharing your experience. You were a great couple, we consistently work on improving the guest experience. Come again as soon as you can. More 

Jamaica
1 review
5 of 5 stars Reviewed April 21, 2014

This resort is an absolute hidden gem. It's a beautiful and quaint place that has a stunning view, coupled with friendly and attentive staff. It was just what I needed on this Easter weekend! The trip down to the blue lagoon was a nice attraction (though it may have been a little treacherous downhill). I was excited that kayaking was... More 

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Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Glad you enjoyed the kayaks, we are rolling out some brand new ones soon and by the time you come back the bar and grill on the beach will be complete. Sorry about your restaurant experience. We are working hard on it and have already put in measures to improve. See you soon! :) More 

Kingston, Jamaica
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 21, 2014

Grounds are well kept and clean. Donovan (the manager) was accomodating and overall the staff was friendly. The trek to the Blue Lagoon located on property was an adventure - to be tried at least once. We had the opportunity to stay in two different rooms. The first room "Orange" was ok - clean and spacious. The second room "Banana"... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hey guys glad you liked the Orange suite! We are indeed a work in progress and your candid feedback is invaluable as without it we cannot improve or correct issues. Although you liked the property we cannot tell you how happy we are that you are pointing out areas we need to improve. We look forward to hosting you here... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2014

Beautiful grounds, two pools, surrounded by lush greenery. Staff are very friendly and helpful! If they didn't know the answer to our questions they would go out of their way to find out for us (Donovan & Mr. T at the front desk). We didn't bring our cell phones, and they were extremely patient & kind making all kinds of... More 

Was this review helpful? Yes 3
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Wow. A detailed and extremely helpful review. Feedback (good and bad) is essential for the growth and development of the resort and affects our ability to offer excellent guest experiences. Thank you for taking the time to offer your invaluable feedback and we look forward to hosting you here again soon. One Love, From Tropical Lagoon Resort More 

Chicago, Illinois
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 21, 2014

We drove from Kingston up through island - nice roads and amazing mountain views! This resort is right where Brook Sheilds filmed the 1980 movie Blur Lagoon. resort is stunning and quiet. STEEP track down to the quaint lagoon. 395 steps each way! Great for a day and night. Good restaurant. Make sure to venture into Boston Bay for jerk... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

We love your review, candid and on point. The steps are a work out Indeed. :) Thank you for choosing us among so many beautiful villas in San San. We look forward to hosting you here again! More 

Elkins, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2014

They say you can never re-create a moment. If that's so, we want our moments with the friends at Tropical Lagoon Resort to be embedded in our minds forever. In our hearts we know they will always remain. It's not just the beautiful scenery (of which there is plenty), nor the fantastic suites and villas, nor is it the made... More 

Was this review helpful? Yes 1
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hosting you here was magical! There was only one other couple in the history of the resort that shared their special event with us on the shores of the lagoon itself. You were great guests and are now officially VIP's of The Tropical Lagoon Resort, we cant wait to have you back. More 

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Additional Information about Tropical Lagoon Resort

Address: San San, Fairy Hill, Port Antonio, Jamaica
Location: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tropical Lagoon Resort 3*
Number of rooms: 10
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Also Known As:
Tropical Lagoon Resort Jamaica/Port Antonio

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