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All 20 Port Antonio B&Bs / inns

Tropical Lagoon Resort

3.0 of 5 Small Hotel   |   San San, Fairy Hill, Port Antonio, Jamaica
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90%
Ranked #7 of 20 Port Antonio B&B and Inns
A recent review
4 of 5 stars reviewed 2 weeks ago
dawndem55 New York City, New York
  • Reviews (32)
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  • Room tips (11)
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32 people have reviewed this hotel

Traveler rating
    23
    6
    1
    2
    0
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9
14
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at Tropical Lagoon with two others. We had a great time. Spoke to Donovan over the phone who convinced us to come by. We did and had no regrets. The room was decent, dinner prepared by the chef Lloyd was great, breakfast not so much as the dumplings prepared by the other cook was undercooked. We also walked down... More

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Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hi guys I remember your family, great to have had you here. We are pleased you had a good time and want to come back, we Improve everyday by virtue of your invaluable reviews. Thank you! More

Kingston, Jamaica
1 review
2 of 5 stars Reviewed 2 weeks ago

My husband surprised me with reservations to Tropical Lagoon. It's our 5th anniversary and instead of the busy all inclusive hotel it was a refreshing gesture to have a quiet romantic getaway. We arrived at 11pm and it was pitch black, the security (who was polite and kind) used a key ring flash light to escort us to our room... More

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Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Thank you for taking the time to write this review, Tropical Lagoon Resort encourages and appreciates all feedback. We regret that some of your expectations were not met, but glad you enjoyed the Blue Lagoon which as you have found out for yourself., is literally part of our property. The staff and I look forward to hosting you here again,... More

Jacksonville, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

We experienced the good fortune of having a local innkeeper in Port Antonio recommend to us that we stay at Tropical Lagoon Resort for our overnight stay. From the security guard Miguel (who also gave us a wonderful tour of the Blue Lagoon on the property) to the excellent chef, Lloyd, everyone treated us with the highest level of hospitality... More

Was this review helpful? Yes 2
dondfactor, Manager at Tropical Lagoon Resort, responded to this review

Beautiful pictures! Thanks for sharing your experience. You were a great couple, we consistently work on improving the guest experience. Come again as soon as you can. More

Jamaica
1 review
5 of 5 stars Reviewed April 21, 2014

This resort is an absolute hidden gem. It's a beautiful and quaint place that has a stunning view, coupled with friendly and attentive staff. It was just what I needed on this Easter weekend! The trip down to the blue lagoon was a nice attraction (though it may have been a little treacherous downhill). I was excited that kayaking was... More

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Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Glad you enjoyed the kayaks, we are rolling out some brand new ones soon and by the time you come back the bar and grill on the beach will be complete. Sorry about your restaurant experience. We are working hard on it and have already put in measures to improve. See you soon! :) More

Kingston, Jamaica
1 review
3 of 5 stars Reviewed April 21, 2014

Grounds are well kept and clean. Donovan (the manager) was accomodating and overall the staff was friendly. The trek to the Blue Lagoon located on property was an adventure - to be tried at least once. We had the opportunity to stay in two different rooms. The first room "Orange" was ok - clean and spacious. The second room "Banana"... More

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Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hey guys glad you liked the Orange suite! We are indeed a work in progress and your candid feedback is invaluable as without it we cannot improve or correct issues. Although you liked the property we cannot tell you how happy we are that you are pointing out areas we need to improve. We look forward to hosting you here... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2014

Beautiful grounds, two pools, surrounded by lush greenery. Staff are very friendly and helpful! If they didn't know the answer to our questions they would go out of their way to find out for us (Donovan & Mr. T at the front desk). We didn't bring our cell phones, and they were extremely patient & kind making all kinds of... More

Was this review helpful? Yes 2
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Wow. A detailed and extremely helpful review. Feedback (good and bad) is essential for the growth and development of the resort and affects our ability to offer excellent guest experiences. Thank you for taking the time to offer your invaluable feedback and we look forward to hosting you here again soon. One Love, From Tropical Lagoon Resort More

Chicago, Illinois
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2014

We drove from Kingston up through island - nice roads and amazing mountain views! This resort is right where Brook Sheilds filmed the 1980 movie Blur Lagoon. resort is stunning and quiet. STEEP track down to the quaint lagoon. 395 steps each way! Great for a day and night. Good restaurant. Make sure to venture into Boston Bay for jerk... More

Was this review helpful? Yes 2
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

We love your review, candid and on point. The steps are a work out Indeed. :) Thank you for choosing us among so many beautiful villas in San San. We look forward to hosting you here again! More

Elkins, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2014

They say you can never re-create a moment. If that's so, we want our moments with the friends at Tropical Lagoon Resort to be embedded in our minds forever. In our hearts we know they will always remain. It's not just the beautiful scenery (of which there is plenty), nor the fantastic suites and villas, nor is it the made... More

Was this review helpful? Yes 1
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hosting you here was magical! There was only one other couple in the history of the resort that shared their special event with us on the shores of the lagoon itself. You were great guests and are now officially VIP's of The Tropical Lagoon Resort, we cant wait to have you back. More

Klevan, Rivnens'ka Oblast', Ukraine
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 15, 2013

It is very comfortable and positive hotel. Most remembered organized and disciplined friendly staff and luxurious interior. I always recommend it to friends and colleagues. Days, which I spent in this hotel was wanderful.

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Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Thank you Alina, Come again soon. More

Siloam Springs, Arkansas, United States
1 review
5 of 5 stars Reviewed July 22, 2013

As soon as we arrived the staff was friendly and gave us a tour of the resort. We loved our villa and private pool area. The walk down to the Blue Lagoon was an adventure and we loved the fact we had our own beach area and canoe to explore. We had an excellent time and already want to go... More

Review collected in partnership with this hotel

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Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

We would love to have you back, thanks for the feedback. That phone message was the hardest I have had to pass on to a guest., and tear up (even now) remembering., :( More

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Additional Information about Tropical Lagoon Resort

Address: San San, Fairy Hill, Port Antonio, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tropical Lagoon Resort 3*
Reservation Options:
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Also Known As:
Tropical Lagoon Resort Jamaica/Port Antonio

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Tropical Lagoon is an exclusive resort in Port Antonio, Jamaica, nestled on a lush hillside that transcends to the beautiful, world famous Blue Lagoon. Tropical is a hidden gem that offers a lovely mix of modern style in the midst of truly verdant rainforest surroundings. Some of the most picturesque views of Blue Lagoon and the beautiful Caribbean Sea are visible from this resort and, in addition, there's the distinct advantage of having direct, undisturbed access to the therapeutic waters of the Lagoon. The resort consists of 12 elegant, modern apartments, most of which are fully self contained, 2 swimming pools and a central restaurant with a beautiful outdoor terrace open to the views. Located just outside the San San resort area, neighboring beaches are only a 3-minutes drive away. Attractions, the town center and other conveniences are within reasonable reach. Enjoy delightful home cooked Jamaican cuisine. Feel free to discover new surroundings and events taking place in the quintessential town of Port Antonio. The choice is yours, if you desire you can stay on property, sit on the patio and watch the ocean with a drink in your hand! ... more   less 
Number of rooms
10

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