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Tropical Lagoon Resort

3.0 of 5 San San, Fairy Hill, Port Antonio, Jamaica
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Tropical Lagoon Resort
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Tropical Lagoon Resort
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38 reviews from our community

Traveler rating
    27
    8
    1
    2
    0
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10
19
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Wow! What an amazing hidden gem ! Fantastic views, perfect access to the beautiful lagoon and one off staff! Becky down on the lagoon went above and beyond to ensure our stay was memorable. A wise and endearing character that we had the pleasure to meet. Also loyd, Nicole and the rest of the staff so warm and accommodating. Only... More 

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Vienna, Austria
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my spouse came the first time to Jamaica and planned not only to stay on well known touristic west side but also to feel the real Jamaica on east side. Once I have found Tropical Lagoon Resort on the Web I knew I must stay there and we never regret it at any time. Located near Port Antonio... More 

Was this review helpful? Yes
Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

Hi guys, thank you for your beautiful review. We definitely made a connection with you. You loved Port Antonio and it loved you right back. Sorry you missed our New Years Eve Party but maybe next time. As the locals say in Jamaica, "walk good" (safe travels). One Love, Tropical lagoon Resort! More 

Limassol, Cyprus
1 review
5 of 5 stars Reviewed December 21, 2014

It was wonderful time there . The hotel's location is amazing ; pure nature , clear air and very green rain forest with the combination of exquisite beauty blue lagoon , environment and water which can be compared to the virgin purity and charm. Rooms at the hotel are very spacious and the furniture is comfortable and very practical. Service... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

We thoroughly enjoyed your company and warm kind spirit. You made the staff feel relaxed, like we were family. Thank you for writing a review. We look forward to seeing you again when next you are in the Caribbean. More 

Jamaica, New York
1 review
5 of 5 stars Reviewed December 10, 2014

The location of this hotel is amazing. It is in located in paradise.Me and my family loved it here. It is a steep walk down to the blue laggoon, but we throoughly enjoyed the romantic walk through the tropical trees taht added to the mystique of the place. The menu in the restaurant is limited but the chef and staff... More 

Review collected in partnership with this hotel

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Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

Thanks for coming, it was our pleasure to have been given the opportunity to host your family. Please come again when you can. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

I can’t stress enough how beautiful TLR is! Truly one of my favorite places to be in Jamaica - & I say that as a Jamaican living in NYC, not as a tourist. My girlfriend & I have been there two times in the past year & I anticipate many more trips in the future! The entire staff at TLR... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Front Office Manager at Tropical Lagoon Resort, responded to this review

Thank you for coming! We are happy you enjoyed your stay and took the time to leave a review. We promise to equal or better your experience when you return. :) One love, from TLR More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Stayed at Tropical Lagoon with two others. We had a great time. Spoke to Donovan over the phone who convinced us to come by. We did and had no regrets. The room was decent, dinner prepared by the chef Lloyd was great, breakfast not so much as the dumplings prepared by the other cook was undercooked. We also walked down... More 

Was this review helpful? Yes 1
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hi guys I remember your family, great to have had you here. We are pleased you had a good time and want to come back, we Improve everyday by virtue of your invaluable reviews. Thank you! More 

Kingston, Jamaica
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 22, 2014

My husband surprised me with reservations to Tropical Lagoon. It's our 5th anniversary and instead of the busy all inclusive hotel it was a refreshing gesture to have a quiet romantic getaway. We arrived at 11pm and it was pitch black, the security (who was polite and kind) used a key ring flash light to escort us to our room... More 

Was this review helpful? Yes 3
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Thank you for taking the time to write this review, Tropical Lagoon Resort encourages and appreciates all feedback. We regret that some of your expectations were not met, but glad you enjoyed the Blue Lagoon which as you have found out for yourself., is literally part of our property. The staff and I look forward to hosting you here again,... More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2014

We experienced the good fortune of having a local innkeeper in Port Antonio recommend to us that we stay at Tropical Lagoon Resort for our overnight stay. From the security guard Miguel (who also gave us a wonderful tour of the Blue Lagoon on the property) to the excellent chef, Lloyd, everyone treated us with the highest level of hospitality... More 

Was this review helpful? Yes 2
dondfactor, Manager at Tropical Lagoon Resort, responded to this review

Beautiful pictures! Thanks for sharing your experience. You were a great couple, we consistently work on improving the guest experience. Come again as soon as you can. More 

Jamaica
1 review
5 of 5 stars Reviewed April 21, 2014

This resort is an absolute hidden gem. It's a beautiful and quaint place that has a stunning view, coupled with friendly and attentive staff. It was just what I needed on this Easter weekend! The trip down to the blue lagoon was a nice attraction (though it may have been a little treacherous downhill). I was excited that kayaking was... More 

Was this review helpful? Yes
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Glad you enjoyed the kayaks, we are rolling out some brand new ones soon and by the time you come back the bar and grill on the beach will be complete. Sorry about your restaurant experience. We are working hard on it and have already put in measures to improve. See you soon! :) More 

Kingston, Jamaica
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 21, 2014

Grounds are well kept and clean. Donovan (the manager) was accomodating and overall the staff was friendly. The trek to the Blue Lagoon located on property was an adventure - to be tried at least once. We had the opportunity to stay in two different rooms. The first room "Orange" was ok - clean and spacious. The second room "Banana"... More 

Was this review helpful? Yes 2
Tropical Lagoon... V, Manager at Tropical Lagoon Resort, responded to this review

Hey guys glad you liked the Orange suite! We are indeed a work in progress and your candid feedback is invaluable as without it we cannot improve or correct issues. Although you liked the property we cannot tell you how happy we are that you are pointing out areas we need to improve. We look forward to hosting you here... More 

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Additional Information about Tropical Lagoon Resort

Address: San San, Fairy Hill, Port Antonio, Jamaica
Location: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tropical Lagoon Resort 3*
Number of rooms: 10
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Also Known As:
Tropical Lagoon Resort Jamaica/Port Antonio

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