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Jamaica Palace Hotel

3.5 of 5
P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
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Jamaica Palace Hotel
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Ranked #8 of 19 Hotels in Port Antonio
A recent review
5 of 5 stars Reviewed February 3, 2015
hearsechic IL
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64 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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IL
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 3, 2015

This plae is nestled in the lush tropical hills of Port Antonio. It is away from the hustle & bustle of Kingston & Montego bay in paradise. From the Island shaped pool to the peacocks wandering the property you will feel like you are in a different world. When I was there there werent too many other guests & it... More 

Was this review helpful? Yes 1
Tyrone
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 2, 2015 via mobile

I stayed at Jamaica Palace Hotel 1/25-28/2015. It was a very unpleasant 3-day stay. The hotel is very big and could be an oasis but it is rundown and uncared for. It needs lots of TLC. My room had a moldy, musky scent. The decor is extremely dated. The linen sub par (very thin) and mattress damaged (ripped up). Though... More 

Was this review helpful? Yes 5
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2015

Unfortunately, this hotel was poorly maintained. The security at the gate was not wearing a uniform but dressed very poorly to the extent that we were not sure if he was just hanging out. Upon entering the lobby, it smelled of mildew. My sister went to the Restroom in the lobby. Unbelievable, I took pictures to show the mildew in... More 

Was this review helpful? Yes 3
dragon60
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 26, 2014

What a great place!While the premises are in need of a bit of TLC,it is still incredible!Very much like staying in the middle of a lovely art gallery.The art and history evident everywhere are so worth the visit.And the staff!Wow!Hats off to Mr Gash,Dawn(on the desk),the attentive wait staff and the very talented chefs.We travel extensively and do not often... More 

Was this review helpful? Yes 4
Texas
Top Contributor
78 reviews 78 reviews
34 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed February 23, 2014

Have always been interested in the property so decided to stop by for a look around. Was met by the head of housekeeping (sorry I forgot his name) he took great pride in showing me around. Saw several rooms, all with round beds and matching décor. All smelled fresh and appeared very clean. Lot's of unique artwork and paintings through... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 20, 2014

This hotel had only three guests when we arrived. There were two staff members who did everything. The restaurant had no air condition so we had to eat in our rooms and the food was way overpriced for what they offer. There were no instructions on who to call for room service no business center so we were without a... More 

Was this review helpful? Yes 2
Campbell, California
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 2, 2014

The dining options are limited. We went to Woody's down the street for most nights. Need a taxi to go to blue lagoon or boston bay from here unless you have your own car (we drove and it was fun). The property itself is a heritage property and the staff is really nice and helpful. The rooms are dated with... More 

Was this review helpful? Yes 2
Kingston
1 review
4 of 5 stars Reviewed November 24, 2013

I went to Portland to celebrate my fiance's b- day, and I have to say I really lenjoyed it. The room was decent and it was affordable. I really love the pool and the surrounding area. We got breakfast at no extra charge, so that's a plus. The hotel was kinda quiet, but i like it that way, lots of... More 

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1 review
5 of 5 stars Reviewed September 4, 2013

Its beaufiulin Jamaica I would stay there the most beautiful country in the world if I had a chance I would live there I will keeping going back to visit cause its a peaceful on the ocean and swimming on the Beach's all year around

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Kingston, Jamaica
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2013

If you want a simple, clean and comfortable stay in Port Antonio with excellent service the Palace is an excellent option. IT is pretty close to the town and I thought the most outstanding part of my stay was the service and the willingness of the staff to try and help with any issue that I had. I would have... More 

Was this review helpful? Yes 3
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