I had booked the Negril Beach Club Resort last minute through Hotels.com the morning of the day I was to arrive because I am an airline employee travelling stand-by. After a long day of travelling out of a Toronto winter storm, I finally arrived in Negril only to find out that the Negril Beach Club Resort was full, and did... More

on arrival staff had a problem with the online booking system, when i visited my room i had no tv, no towels and the heat was amazing. However the maintance people were very accomdating. the pool is nice shame about all the broken chairs around not a good look. the beds were stuck fast however mines was to close to... More

Have been to 5 star hotels in Ja, where you don't get to FEEL the REAL Ja. This hotel was wonderful! The view was spectacular, the staff could not do enough for us, any thing we asked for was done. Yes it could use a spruce-up in some areas, the pool hadn't been in use for a minute, or two....but... More

It has changed owners and it is not what it was.They are letting it go.Not sure why.Nothing was working.No pool bar and the ac is set so hot you can't sleep.The swimming pool does not work either More

Booked this hotel using orbitz paying about $200 for two nights. They gave me a room that was worth $39 in booking.com. The room they gave me was hot like oven, no AC working and the tiles were installed in 1920s may be. Upon complain they showed me another room that was even more horrible and haunting dark. The wall... More

My husband and I recently traveled to Jamaica for a relaxing holiday. We stayed at the Caribbean Sunset Resort in Negril. While the staff was warm and friendly it wasn't enough to compensate for the old hotel that has fallen into disrepair. In addition to cosmetic problems like peeling paint, rust water stains on toilets and tub and dingy walls,... More

I have had an abosolutely wonderful time here. The rooms are fine; just what we ( me and my husband) wanted. Nothing fancy, but very chilled and relaxed. And if there is a problem with the room or anything like that; the people here seem absolutely more then happy to help you make your stay as comfortable as possible. We... More

I have stayed at CSR twice and both times I felt like they were lacking in some areas. The plumbing system is terrible, I know it's JA but i've stayed many places before with better plumbing. They didn't provide wash clothes, and the sheets were itchy, was only changed once during our stay! It's a ok hotel if your looking... More

Our flight was canceled to Aruba and we could not get out for two days. Since two out of the three in my group could not get any more time off this year we decided to go to Negril. The hotel looks great on the outside and there were always someone working on the exterior of the hotel. The room... More