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All 36 Negril B&Bs / inns

Negril Escape Resort & Spa

2.5 of 5 Small Hotel   |   The Cliffs, West End Road, Negril, Jamaica
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Negril Escape Resort & Spa
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83%
Ranked #16 of 36 Negril B&B and Inns
A recent review
3 of 5 stars reviewed 2 weeks ago
CTDT_89 Kingston, Jamaica
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153 people have reviewed this hotel

Traveler rating
    90
    35
    11
    7
    10
See reviews for
25
46
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

The location is great! Kevin really made our stay so much better. Awesome Awesome View!. But, for standard comfort, I was made to pay for an upgrade where the toilet did not flush......... at all! The power continue to go out daily. And, most of the food on the menu was not available. The small room they called a Spa... More

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Kingston, Jamaica
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the hotel for a weekend in late March 2014. The staff and the owner/manager were very friendly and helpful, though some of the amenities did need repairs, most notably our AC unit which didn't always work and needed to be worked on repeatedly by the staff. Water pressure was a bit variable as well,... More

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Minnesota USA
Contributor
14 reviews 14 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 6, 2014

My wife and I stayed at Negril Escape Feb. 17 thru Feb. 25. I had read reviews about the water & power issues earlier, and rolled the dice and decided to take a chance. I'm not going to dwell on the previously mentioned issues, as we just dealt with it! We had gotten a fairly good deal on the resort... More

Was this review helpful? Yes 1
Godfrey, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

I stayed here February 2nd. through February 10th. It was truly AMAZING!! I would return in a heartbeat!! This place was super clean and the employees were always asking if they could help to make my stay better. The pool was wonderful and right on the cliffs. The room was super clean and the maids would come clean every day.... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2014

My girlfriend and I had the pleasure of spending a week with the fine folks at Negril Escape. We only wish we had stayed a bit longer. The following review is from our perspective - in the “we” form. If you’re the type of American traveller that expects an American experience where ever you travel, I’d advise you to give... More

Was this review helpful? Yes 3
Manassas VA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2014

I do not like to write bad reviews, most of the time I would just not write if I dont have something nice to say. But this place is beyound BAD!!! The staff made the stay worth it. But the rooms and the food not so much. We were not looking for a five star hotel, but we did at... More

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Rebecca R, Guest Relations Manager at Negril Escape Resort & Spa, responded to this review

I am so sorry that you had a bad experience with us. We are working hard to improve the hotel in every area. As I type this (February 3, 2014) we are painting the buildings. We will have a staff meeting to discuss the issues you raised wit the bed, menu etc. On the plus side, thank you so much... More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 28, 2014

I really wanted to like this resort, but . . . I am a long time traveller to Negril and have stayed at a variety of different resorts. I don't expect luxury however I do expect to have a shower that functions properly with hot water available. I also expect that a flush toilet will actually flush. Even though we... More

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Rebecca R, Guest Relations Manager at Negril Escape Resort & Spa, responded to this review

Thanks for your review. We're sorry about the problems you encountered with us. Hot water is an issue at many hotels in Negril, not just ours. Jamaica is a developing country and sometimes, despite our best efforts, things don't work well because of poor infrastructure. However, we do take responsibility for your plumbing issues. We will inspect our bathrooms and... More

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 19, 2014

Great value and amazing cliff view. The rooms could use some upgrades but if your looking for newly renovated you should stay somewhere else. The breakfast buffet is shabby and not a lot options. I actually asked for more bacon and plantains two different day and was told no. Not sure I would stay here again but it served its... More

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Negril Escape Resort & Spa, responded to this review

We're glad that you had a positive experience with us overall. We're sorry that you weren't 100% satisfied with our buffet. I will discuss your problem with our kitchen staff. We're happy that as a solo traveler, you felt secure at Negril Escape. Thanks again for staying with us. More

Thunder Bay, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 16, 2014

My husband and I spent three nights here in January 2014. The hotel is in dire need of upgrades. A lot of what is advertised on their website is not how it is at the hotel. The "breakfast buffet" is a waiter bringing you eggs, a slice of toast and a slice of fruit. The free wifi rarely works and... More

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Negril Escape Resort & Spa, responded to this review

We're sorry that we didn't meet your expectations. We were unaware that you were having WIFI problems. I will discuss this with members of the team today. We were having problems with the pool while you were here, but this has been fixed. We're sorry for the other problems you encountered. We will redouble our efforts to provide better facilities... More

Colorado
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 12, 2014

I was surprised at the rough condition of this hotel for the price. I vary in my travels from budget to five star, I know the difference. I suppose the cost is for location, but still pealing paint, only slightly functional shower, bare fluorescent bulb as the cottage light source, much of the place in disrepair... Ocean views were nice,... More

Was this review helpful? Yes 1
Rebecca R, Guest Relations Manager at Negril Escape Resort & Spa, responded to this review

Thank you for your review. It's true that during your stay some of the buildings needed to be repainted. Today (February 3, 2014) we are repainting the hotel. I'm sorry that your shower wasn't working properly, and that you were unhappy with some of the aesthetics of your room. We are working hard to upgrade our facilities. Thank you so... More

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Additional Information about Negril Escape Resort & Spa

Also Known As:
Negril Escape Resort And Spa
Negril Escape Hotel Negril
Negril Escape Hotel
Negril Escape Resort
Address: The Cliffs, West End Road, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 36 B&Bs / Inns in Negril
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Negril Escape Resort & Spa 2.5*
Official Description (provided by the hotel):
Boutique resort Located on the cliffs in Negril. Offers a natural, holistic environment. Gardens and paths winding through the limestone to the sea. Swim, snorkle, or scuba dive-(Negril Scuba Centre is located here!) enjoy a message in our spa on the edge of the cliff, or just relax by the pool. 10 cottages- each reflecting the rich,vibrant cultural heritage of Jamaica,from India to Africa, Asia to Europe. Service personalized to the guest's individual wishes. Come Escape, relax, and rejuvenate your body and soul. ... more   less 
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