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Sensatori Jamaica, by Karisma

#16 of 89 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd, Negril, Jamaica (Formerly Azul Sensatori Jamaica All Inclusive)
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Sensatori Jamaica, by Karisma
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Sensatori Jamaica, by Karisma
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773 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (773)
  • Mar-May only
    (266)
  • Jun-Aug only
    (185)
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    (99)
  • Dec-Feb only
    (223)
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UK
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This review is based on my visit to the hotel in early July 2015. First impressions - very good. Registration paperwork took minutes to complete and we were offered a glass of sparkling wine and hot towels on arrival. Our room was an adult swim up room. It wasn't the largest but OK for our needs. It was nice that... More 

Was this review helpful? Yes 5
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I've been looking forward to this review. Honestly there is nothing I can fault about this resort - I've seen people complaining about mozzies what do you guys expect!! Try the Bob Marley cocktail- doesn't taste like it but full of rum. We went out of the resort once and could see a big difference from the way people treated... More 

Was this review helpful? Yes 10
derbyshire
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Family of 4 with kids 11 and 6 yrs visited July 2015. This is an honest opinion of the hotel and experience for us at Sensatori Negril. We arrived by private taxi from Montego Bay after using the very good Dream liner premium club and also Club Mobay which proved to be a good decision as the airport was busy.... More 

Was this review helpful? Yes 5
Milford PA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Azul overbook rooms selling us oceanviews and slamming usto the back of the hotel where you hear the road noise and at 7 am the hotel staff pulling out the carts of towels and linens. The management took 3 days to credit us the difference in the room rate and we had to fight for it. Our sun screen was... More 

Was this review helpful? Yes 1
Coventry, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

5* service 5* holiday... There is little more I can say about this place than just AMAZING. The staff, the food, the facilities just everything. First time to Jamaica and it won't be our last.. sensatori you will be seeing us again. Do not be put off by the negative reviews!! I don't know where they stayed but it can't... More 

Was this review helpful? Yes 11
Guildford, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived after a 7 day cruise with Thomson to be greeted with a refreshing cold drink and towel, check-in was fast as we had all documents checked and scaned on transport by the Sensatori rep. Arrived just after lunch had started and was directed by hotel staff to resturant after being told bags would go stright to our rooms. After... More 

Was this review helpful? Yes 11
Aberdeen
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a lovely two weeks at the Sensatori in Jamaica.The staff were amazing, but a special mention must go to the bar staff Natalee, Terence, Martino, Sheryl, Nervia and Arren. They not only served at the bar but they entertained us as well. The girl's who made the omelettes, poached eggs etc at breakfast time where absolutely amazing... More 

Was this review helpful? Yes 6
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have just returned from an 11 night stay at the Azul Sensatori Jamaica. We were slightly dubious due to some of the poor reviews on trip advisor. However, we need not of worried. The hotel resort which is quite small was immaculately clean and the grounds are maintained to the highest standard. The staff work extremely hard and go... More 

Was this review helpful? Yes 4
Derby, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The most impressive hotel I've ever stayed at. Amazing food, friendly staff with stunning scenery makes it something to never forget. Great mix of restaurants and bars. The staff will exceed your expectations. Would definitely go back.

Was this review helpful? Yes 15
Lochinver, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Was on holiday at this hotel in June, had a lovely time hotel was very clean with good service the beach was beautiful food and drinks very good quality. We booked a swim up room which was not worth the extra money the beds become wet after a down pore and cannot use for the rest of the evening. Great... More 

Was this review helpful? Yes 5
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