This is one of the best vacation destination ever!!!! Everything there was very satisfying. From the day we arrived till the day we left, nothing but great experience. The Hotel is an all inclusive Resort, plenty of things to do. Yet, if you would like to go do extra adventures / tours....there are travel agents conveniently located in the hotel... more

Maybe everyone else knew; but, I thought Negril was "7 Mile". Not so! The beach is horrible. It stinks on the fish conservation end. We're used to nice sandy beaches. This is almost like man-made. It feels creepy in the water & there obviously have been many inconsiderate guests, because I could not walk very far without stepping on a... more

Nothing bothers me more than unjustified bad reviews. This is a GREAT resort. The food was good (not the best) the pool was beautiful. The beach wasn't great - lots of crap washed up but this was post Gustav so that's to be expceted. People were pissed off becuase there was crabs in the pool in the morning - it's... more

The service was superb. The staff is well-trained and on protocol. They introduce themselves to you and shake your hand. They are also very happy and friendly. I think they made the resort stand out among the others that we have been to. The premises were also very cleanly. If I had to make some suggestions, although the service was... more

I stayed at the Riu Negril with six girlfriends and had a great time, Although there are some problems that we encountered with service. The rooms were very clean, but housekeeping just couldn't get things right with the bedding and linens on a daily basis. We went three day's without face cloth's, even after asking and phoning the front desk... more

We stayed at the club riu last November and had such a wonderful time have booked to go back this November. A few months ago a few reviews stated their were a lot of roberies in the rooms even when occupied. I checked with Thompson shop where we booked and they didn't know anything about it. Didnt see any more... more

we have just returned from the riu negril we stayed for 2 weeks and had our wedding there. Was little worried about arriving as the bad reveiws had scared me but upon arrival was pleasently surprised!! fast check in following a 5hr delay. Rooms were lovely clean and comfortable however no cot on arrival! easily sorted in the morning with... more

a step down if you have stayed in a riu palace before so we were disappointed at first but gradually got better as the holiday went on fantastic food in green island buffet bar but speciality restaurants were poor. chicken jerk at the beach was amazing spent most nights in lobby bar as the barman "Paul" sang and what a... more

Right....Its hard to put some negatives on this hotel but there are some and certainly need to be sorted!!! 21 of us went here for a friends wedding which was absolutely amazing and faultless...The location for the wedding on the beach was fantastic and the weather was great too...The evening meal was excellent in the Shadows reastaurant as well.... Right....The... more