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ClubHotel Riu Negril

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Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
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EARLY BIRD 2016 DEALS
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4,305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,001)
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Pretoria, South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We spent 4 nights at this hotel. After the 2nd night we tried to organise a move to the Riu palace but no availability. Overall this hotel was very poor and certainly not worth the money paid. We now live in Jamaica and have stayed in several 'comparable' 5 star all inclusive hotels - all were FAR better than this!!... More 

Was this review helpful? Yes 2
toronto
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A party of 30 of us travelled to Negril, Jamaica for a niece's wedding. I had been to other islands in Caribbean many times but had only spent one day in Jamaica while on a cruise. The flight was fine, but pick up at airport was chaotic, however we arrived finally after a 2 hour drive.( due to heavy traffic).... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was slated for renovation 3 weeks after our stay. I get it; hotels get tired and old but don't charge me a premium price for a dump. The hotel was dated. The bedspread was all picked and from the 70's. The room had so much mould and mildew that I was hoarse every morning. The staff were rude... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great holiday, great mix of foods and loads to do. Mini bar in room restocked daily and you have to get the boat to ricks cafe for beers and cliff diving Also, fresh lobster on the beach BBQ and a beer is £15! Couldn't really ask for much more, perfect holiday for relaxing or partying!

Was this review helpful? Yes 3
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great holiday been 3 times looking forward to seeing it when it's fully upgraded. All staff very helpful and very friendly. Every time we go aboard we always find the service so much better than the UK. The sea is amazing spent so nights walking up and the beach and my son spent his first holiday in Jamaica with all... More 

Was this review helpful? Yes 2
Germany
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

One of two RIU-Hotels situated on Bloody Bay, a short drive north of town. A typical resort-style hotel for middle class vacationers. The road runs right around the property and can be quite noisy, so ideally upgrade to a room facing the beach.

Was this review helpful? Yes 1
Inglewood, California, United States
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Basic room, horrible drinks (no top shelf options), below average food, rooms too far from restaurants and bars, no room service! I was not pleased and do not recommend this place to travelers who are accustomed to fairly nice hotels.

Was this review helpful? Yes 6
Bristol, Pennsylvania
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I understand that dealing with the public can be frustrating at times. But the women at the front desk are downright nasty. 25% of the people working here should not be around customers. The air in the room couldn't keep up with the heat , from noon to 5pm it was a hot box. The food was great, drinks are... More 

Was this review helpful? Yes 3
Surrey, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I liked the rooms and pools. But the food was down right awful. The jerk chicken hut was great amd the entertainment was excellent as well. But the buffet was not up to par or my standard. Nice staff....

Was this review helpful? Yes 8
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all, We expected to stay in a 5 star resort however it was more like a 3.5 star. The Service in buffet was awful. We were ignored most mornings. No cutlery on tables or any offer for coffee juice or any sort of drink. Multiple people pretending to look busy but neglecting the guests. A La Carte Restaurants... More 

Was this review helpful? Yes 9
Hotel Review Summarization

What travelers say

  • Jerk chicken(54)
  • Entertainment staff(25)
  • Rick cafe(20)
  • Mile beach(20)
  • Great time(20)
  • Very nice(19)
  • Pool bar(13)
  • Negative reviews(11)
  • Steak house(6)
  • Bloody Bay(5)
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4,440 photos of this hotel

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Room/suite (271)
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Dining (263)
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Bathroom (33)
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1:30
Videos (6)
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Other (1429)

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Amenities (31)
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Beach (30)
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Kiddie Pool (2)
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Outdoor Pool (11)
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Outdoor Pool 2 (9)
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Restaurants and Bars (41)
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Standard Room (24)
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The Hotel (50)

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Hotel & grounds (8)
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Room/suite (2)
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Pool/beach area (1)
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Other (6)
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