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ClubHotel Riu Negril

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Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
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ClubHotel Riu Negril
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ClubHotel Riu Negril
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4,143 reviews from our community

Traveler rating
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    728
    347
    258
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892
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was a girls trip and I'll start with the positives...The grounds are well kept and the beach is very nice. Our room was supposed to be ocean view, but our only view from the patio was trees. Housekeeping did a great job of replenishing items and checking in on us frequently. The diving staff are awesome and do a... More 

Was this review helpful? Yes 4
Manchester
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel last two weeks in April with my boyfriend. The weather was absolutely beautiful as was the lush green landscape. I felt very fortunate to have this experience in Negril, the people are the best I've ever met, some of them have so little but are so optimistic and positive, and happily sing away. I swear... More 

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Fort Worth, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The resort itself is nice, but a bit dated. The rooms still require you use a key instead of a card, can't remember the last time I had to do that. Lol. The food was ok in the buffet, much better at the al a carte restaurants. We tried all three, the gourmet is definitely the best. The beach was... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Had a great time, the staff at reception desk could not do enough to make our stay most enjoyable. The rooms were nice and clean and the food was very good (something to suit everyone ) All the restaurants were spotless and staff very friendly. The 2 pools were kept very clean,ALL the BAR staff were friendly and very efficient.... More 

Was this review helpful? Yes 2
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was very excited to be staying in my 3rd RIU hotel. I've had wonderful experiences in Cancun and Montego Bay. We chose Negril for our first family vacation. We arrived at the hotel prior to check in time. Kadianne at the front desk was friendly, professional and expeditious. We waited about two hours for our room but, we were... More 

Was this review helpful? Yes 5
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My friend and i stayed here a from may 22-25 and the moment we got there other guest were complaining about the help not coming to help with bags. So we get there and we give them our names to get our rooms the front desk tells us were our room is (the 4th floor) and there are no elevators... More 

Was this review helpful? Yes 3
Byron, Michigan
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The resort is beautiful and the views are breathtaking. Upon arriving, the front receptions staff are excellent and very friendly. Our room was on the 3rd floor and I never thought to ask about elevators, we had our mother with us and the three flights were a strain for her. Housekeeping also very nice and accommodating. Rooms always clean and... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Hotel was okay, air conditioning didn't work staff was rude. One bartender even had the nerve to say tipping a dollar on every second drink was rude. Would not go back. Entertainment was fairly good. Food got boring after the second day, could use some change in the buffets and booking a al le carte was a serious pain

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Belleville, Illinois
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 6 days and this was are 2nd stay at an all inclusive. The resort overall was nice, however, it will be going through a major renovations starting in August and it appears they are starting to let a lot of the little stuff go rather than fix. So if you are the type to sweat the small... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is our 3rd visit to Negril but the first to this RIU. I recommend the RIU tropical vs this one if you care about the food and beach. Positives: the hotel and rooms was clean, good customer service, entertainment is ok, and the Gym was good. Negatives: Worst food we have ever had at any RIU!! The beach is... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Jerk chicken(54)
  • Entertainment staff(25)
  • Rick cafe(20)
  • Mile beach(20)
  • Great time(20)
  • Very nice(19)
  • Pool bar(13)
  • Negative reviews(11)
  • Steak house(6)
  • Bloody Bay(5)
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Beach (30)
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Outdoor Pool 2 (9)
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