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All 91 Negril hotels

Sunset on the Beach Resort

2.5 of 5 Hotel   |   Norman Manley Blvd, Negril, Jamaica
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Sunset on the Beach Resort
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Ranked #69 of 91 Hotels in Negril
A recent review
4 of 5 stars Reviewed March 6, 2014
Jeff B Paw Paw, Michigan
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187 reviews from our community

Traveler rating
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
1 review
1 of 5 stars Reviewed 3 weeks ago

August 2013 I stayed at Sunset on the Beach. We had our room broken into and my son's Apple computer stolen. The locked door was kicked in and the security and cleaning staff claimed they did not see anyone. Can you believe my horror when I came back to the room to find the door just pushed up. More than... More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 4, 2014

I am a little late leaving a comment, as I promised the staff I would last year. But considering I am coming back to Negril again, but this time a different hotel, I thought it was the right time (just booked my other hotel, by the way!). The first time I came here it seemed to be a VERY different... More

Was this review helpful? Yes 4
Paw Paw, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

We stayed across the street at the Yoga Center but used the beach and restaurant at Sunset. The people were super nice here. I came down early and reserved beach chairs and location (with a tip). Nice open bar and restaurant. Good food. Security was sufficient. Everyone was accommodating. Beach was outstanding. Once you become accustomed to how the beach... More

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San Francisco, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2014

Really cheap prices and it did the job, but place wasn't the greatest. First, I have to say we didn't like that the bar/restaurant area played American music. Hello! We're in Jamaica! The beach part was beautiful but the rooms were only ok. Nice balcony to sit on. The water even got cut off for a few hrs one day... More

Was this review helpful? Yes 2
Edson, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 6, 2014

We recently stayed 16 wonderful days at this resort. Location is great, easy walk to town and numerous great restaurants. My suggestion is to skip the all inclusive and eat and drink at various places along the beach and in town. We did eat in the resort restaurant a couple times, and the meals were good and not expensive. The... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

Like their sister Hotel (sunset on the cliff ) this hotel is dirty, not maintained with horrible service. Flies all over the breakfast area. Very uncomfortable beds. We ended up leaving before nightfall because we were afraid to sleep in the room.

Was this review helpful? Yes 3
Rebecca R, Guest Relations Manager at Sunset on the Beach Resort, responded to this review

We are so sorry you were unhappy with your stay. Please know that we want all of our guests to have an excellent vacation. We will use you comments to help us improve the hotel in every area. Thank you for bringing these issues to our attention. More

New York City, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 2, 2014

Bought the all-inclusive deal for 3 nights as a birthday present for my boyfriend. The deal included a transfer from the airport, but when the driver greeted us with some crazy hand written scribbled sign I got worried. When we arrived to the property I got even more worried when I saw the hand painted sign outside of the property.... More

Was this review helpful? Yes 3
Rebecca R, Guest Relations Manager at Sunset on the Beach Resort, responded to this review

We're sorry you weren't 100% satisfied with your stay. Thank you for your positive comments about our breakfast and the value offered in our all-inclusive package. We appreciate the suggestions you've made about areas where we can improve. Thank you for staying with us. More

Fort Lauderdale, Florida
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 22, 2014

Stayed here last September with family and relatives to celebrate September birthdays. Rooms are decent size and pretty clean. Staff is nice and accommodating and hotel is nice and quiet. Located right in the heRt of the 7 mile beach, (don't confuse this with sunset not he cliffs. They are sister properties but this on is in the west end).... More

Was this review helpful? Yes 1
Red Lake, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 19, 2014

`First room they gave us - bed covers were torn and walls were dirty and stained. We asked for another room or we would leave. They gave us another room, but the bed covers were stained and if you got hot water you were lucky. The beds were very uncomfortable. We paid all inclusive, but you had to order off... More

Was this review helpful? Yes 4
Rebecca R, Guest Relations Manager at Sunset on the Beach Resort, responded to this review

Thank you for sharing your experience. We're sorry you were unhappy with our all-inclusive package. We will review our menu as a result of your comments. We also apologize for the housekeeping issues you encountered and will discuss this with management. While we agree that prostitutes should not have been on our property, please keep in mind that our bar... More

Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2014

First of all this wasn't where we were suppose to stay but because they had sold our room at their sister hotel Sunset on the Cliffs, which we had already booked five months in advance and pre-paid for, we were forced to stay here. We arrived at around 7 pm. The room door was open. There were no sheets on... More

Was this review helpful? Yes
Rebecca R, Guest Relations Manager at Sunset on the Beach Resort, responded to this review

We are incredibly sorry that you had such a bad experience. We were having some problems with our booking system, which is why your room was given to another guest accidentally. We will work hard to ensure all our bookings are honored. We will be getting more towels for guests. We will also work with our housekeeping team to make... More

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Additional Information about Sunset on the Beach Resort

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sunset on the Beach Resort 2.5*
Number of rooms: 32
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Also Known As:
Sunset On The Beach Hotel Negril

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