We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 91 Negril hotels

Hotel Riu Palace Tropical Bay

4.0 of 5 Resort (All-Inclusive)   |   Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Summer Special Offer
Save Saved
You added Hotel Riu Palace Tropical Bay to your Saves list
Hotel Riu Palace Tropical Bay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #29 of 91 hotels in Negril
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 9, 2003
SueVirginiaBeach_Va Virginia Beach, Va
  • Overview
  • Reviews (3,248)
  • Photos (3,549)
  • Amenities
  • Q&A (1)
  • Room tips (632)
  • Location
  • More
Write a Review

3,248 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (632)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Hotel Riu Palace Tropical Bay
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed December 15, 2003

I must say that the riu is by far the best resort i have stayed in to date. i was there from nov.29 to dec. 6 and my wife and i both loved it. the entertainment crew were very energenic and always went out of their way to make everyone feel welcome. cockroaches were non-existant, i don't know which resort... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed December 15, 2003

My husband and I first visited this resort in October 2003 and liked it so much that we decided to return with our four children (8,10,12,17) this past August. The service, food, beach and staff were exceptional both times. The beach is one of the best--crystal clear water, in fact, on our first trip there, my husband lost our room... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed December 15, 2003

The Riu is worth the trip. My husband and I really enjoyed our week, and were actually sorry to go home. I am a bit of a stickler, and tend to notice the little things that might irritate people, but i have to say that all in all the holiday was enjoyable. Good notes first: The grounds are stunning, very... More

Was this review helpful? Yes 6
A TripAdvisor Member
4 of 5 stars Reviewed December 11, 2003

My boyfriend and I just got back from a week away at the RIU. We had both visited several other islands in the past but this was a first to Jamaica. I guess the first thing to mention was that we did not see one cockroach. I found the food to be really good - much better than expected. My... More

Was this review helpful? Yes 3
Virginia Beach, Va
18 reviews 18 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 9, 2003

I find it so sad that there are so many people who travel & complain, pick apart and destroy the reputation of wonderful destinations. I visited the Riu Tropical Bay in November and had a fabulous time. There were absolutely NO roaches, the staff was an absolute delight, the rooms immaculate & the food great. Guess it's all in the... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed December 8, 2003

This is worth the read. We have just come back from the RIU Tropical Bay in Negril. Before I say anything else, the bugs and roaches story is nonsense. Maybe this happened a few years ago when they first opened the resort from the construction, but this place was spotless.We spent 7 nights in the resort, and I have to... More

Was this review helpful? Yes 6
Bedfordshire, UK
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 4, 2003

Just got back from 2 weeks at the Riu with my girlfriend - and had a great time. Hotel grounds are lush and well kept, the beach is great as is the water. The beach can get a little crowded so we just ventured up the beach away from the entertainment centre... The food was very good, lots of choice... More

Was this review helpful? Yes 3
Fulton, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2003

Our family of 4 had a great time. Room was very nice, even though it was "a run of the house". Fantastic calm beach, protected by a bay. Many Italians. Entertainment was sort of OK, but not enough for kids though. Had a great fishing trip from the beach, caught a large dolfinfish and a tuna. Food was quite OK,... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed November 15, 2003

We just want to start by saying - where are these fictious roaches?!! We came all ready with the raid and there was not a one to be spotted. Our room was amazing, comfy, spacious with the bar always full and big up PATRICIA our maid with her inventive towel creations! An average day would start by picking up our... More

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed November 7, 2003

All those who wrote in to say there are no roaches are the ones who didn't stay on the ground/first floors. I stayed at the RIU twice, October 24, 2002 and October 16, 2003. I stayed on the third floor in 2002; never saw a roach. This year I stayed on the ground as well as the third floor (suite).... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel Riu Palace Tropical Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Palace Tropical Bay? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(112)
  • Very good(87)
  • Room service(54)
  • Pool bar(48)
  • Specialty restaurant(41)
  • Ocean views(38)
  • Steak house(37)
  • Rick cafe(37)
  • Great time(34)
  • Entertainment staff(20)

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Travelocity, BookIt.com, HotelsClick, Priceline, Hotels.com, Venere, Agoda and Otel so you can book your Hotel Riu Palace Tropical Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica

3,549 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3339)
Dining (240)
Hotel & grounds (551)
Pool/beach area (862)
Room/suite (275)
View from room (301)
Family/play areas (9)
Videos (5)
Bathroom (26)
Other (1070)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (205)
Amenities (35)
Beach (15)
Junior Suite (41)
Junior Suite - Oceanfront (8)
Pool (18)
Restaurants and Bars (56)
The Hotel (32)

Management photos: Courtesy of the property manager

All management photos (6)
Pool/beach area (2)
Other (4)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Negril #12 Spa Hotel in Negril #16 Family Hotel in Negril #16 On the Beach Hotel in Negril #18 Top resorts Hotel in Negril #21 Romantic Hotel in Negril
Hotel Class
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riu Palace Tropical Bay and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer