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All 91 Negril hotels

Hotel Riu Palace Tropical Bay

4.0 of 5 Resort (All-Inclusive)   |   Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
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Ranked #29 of 91 hotels in Negril
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Amberchandler123 Buffalo
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3,247 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (630)
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There are newer reviews for Hotel Riu Palace Tropical Bay
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

It was our first time in Jamaica so my boyfriend and I weren't sure what to expect but we were more than impressed! The staff was absolutely wonderful and did everything they could to make sure we had a great experience. I have the rooms a 4 only because the beds weren't great. They were really hard and were two... More

Was this review helpful? Yes 1
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first and best holiday experience in the Caribbean. Jamaica is a truly beautiful island with so much to see and do. The excursions were fabulous, really quite quirky, river walking, horse riding by the sea (all of our horses swam, what an unforgettable memory). The people were friendly and so obviously there to help you enjoy your... More

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed in rooms 6114, 6115, and 6116. Here is our review! Mosquitoes - lived outside door and infested our room=45min of mosquito killing so you can sleep. Had to leave tip and request that mosquitoes be sprayed for and they only sprayed that one time we payed for it. Do not change sheets unless you force them too. Beds... More

Was this review helpful? Yes 2
Moorpark, CA
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort was wonderful. The staff was fantastic, the food, amenities all were great. The beds were a bit hard which is why I can't go all the way to 5 stars (an awesome bed is important to me). The buffet was much better than I was expecting - do not miss Jamaican Night there! The quality and variety of... More

Was this review helpful? Yes 1
Chandler, Arizona
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went for our Son's wedding. The room 6218 was very nice & clean. The service, the staff, the food & shows were all excellent for us. The beach amazing that's where we spent most of our time. All our expectations & requests were met-love & respect

Was this review helpful? Yes 1
Dallas, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The room we were assigned was missing basic amenities such as lampshade and a working bar. Wthout rm service dishes were stacking in the halls to cater to the insect issue.We had to pay extra for an "upgrade" to have these items. Even with the upgrade, the service was horrible.

Was this review helpful? Yes 4
New York City, New York
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival to the hotel we were greeted at the front desk with rum punch and boy did we need it after travelling for amost 7 hours! We checked in and got help from the bell hop with our suitcases. We got to our building only to realise that the resort did not have an elevator!!! I felt so bad... More

Was this review helpful? Yes 5
Kitchener, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great resort. Rooms are well kept, keep the fan on though to help with the humidity. Grounds are clean and laid out well. Food was absolutely phenomenal. Lots of choices and flavour was never disappointing. All the staff were great. If you like hanging out in the pools you might find them overcrowded. I personally spent all my time on... More

Was this review helpful? Yes 3
Quincy, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great. Staff is super friendly and helpful, Bars and pools great, Food great, service amazing. Very clean. Family friendly. Love love love this resort. This is a great hotel for families or couples. Very nice and helpful staff

Was this review helpful? Yes 1
Scarisbrick, Southport, England
Top Contributor
71 reviews 71 reviews
20 hotel reviews
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed 1 week ago

OK so this is a palace and as such the standard is pretty high, there were a lot of good points but unfortunately a number of points that could so easily be rectified to make this place amazing. First the positive stuff: The beach and sea is probably one of the nicest I have visited, the sand is lovely and... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(113)
  • Very good(87)
  • Room service(55)
  • Pool bar(50)
  • Specialty restaurant(43)
  • Steak house(38)
  • Ocean views(38)
  • Rick cafe(37)
  • Great time(35)
  • Entertainment staff(20)

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica

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Dining (240)
Hotel & grounds (551)
Pool/beach area (862)
Room/suite (275)
View from room (301)
Family/play areas (9)
Videos (5)
Bathroom (26)
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Amenities (35)
Beach (15)
Junior Suite (41)
Junior Suite - Oceanfront (8)
Pool (18)
Restaurants and Bars (56)
The Hotel (32)

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Pool/beach area (2)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Negril #12 Spa Hotel in Negril #16 Family Hotel in Negril #16 On the Beach Hotel in Negril #18 Top resorts Hotel in Negril #21 Romantic Hotel in Negril
Hotel Class
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 
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