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Hotel Riu Palace Tropical Bay

4.0 of 5 Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
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Hotel Riu Palace Tropical Bay
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Hotel Riu Palace Tropical Bay
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3,602 reviews from our community

Traveler rating
    1,639
    1,208
    412
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    129
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722
1,456
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (761)
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There are newer reviews for Hotel Riu Palace Tropical Bay
See the most recent reviews
Brick, New Jersey
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have NOT been asked by hotel management to retract our review posted yesterday titled "Overbooked/No room at Riu Palace Negril." We are doing so of our own free will and because the situation has been more than corrected. Yesterday's review of February 21st 2015, was written in frustration. This was written prior to have given the hotel management a... More 

Was this review helpful? Yes 20
Boston
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We just got back from a 1 week stay at the Riu Tropical Palace. We were traveling with another couple and it was our first time in Negril. We had a private transport to and from the airport which was well worth it since RTP is about 1 1/2 from the airport. We used JTL Jamaica Tours which was prompt... More 

Was this review helpful? Yes 2
scotland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and my partner stayed here for 14 night's, from start to finish we had an amazing time!! Room was beautiful with great views of the pool and sea, staff were always pleasant, cheery and efficient. We ate in the buffet restaurant most night's but also tried Bloody Bay Grill and Rimini Italian the food and service in them all... More 

Was this review helpful? Yes
Brick, New Jersey
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Be careful with booking at the Hotel Riu Palace Tropical Bay, as they do not stand behind there confirmed reservations. A ocean front room was booked for a 9 nine stay. Much to our surprise we arrived today, February 21 to find out that there was no room for us. Much to our disappointment we were but on a bus... More 

Was this review helpful? Yes 7
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Tropical Bay, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts for your holiday. We apologize for all of the inconveniences you mentioned concerning the unavailability upon arrival at the RIU Palace Tropical Bay. We assure you this normally does not occur.Please, accept our apologies.We are very sorry to read that the service received was not up to the standards you... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed for four nights and were there for a destination wedding. The most welcome surprise was the food. I was warned prior going to Jamaica that the food is not generally that good. However, the food was great. Also, do not discount the lobby bar for making friends at 2am!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW

i just returned from a 1 week trip to this hotel with my wife and 2 kids. overall, we had a great time there. The food was great. out of 7 days, we ate at the buffet 5 times and ate at the japanese restaurant and krystal. the service was also nice. the people were friendly and and were great... More 

Was this review helpful? Yes
Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It is an old hotel, but well renewed. Food is good, especially the Kristal restaurant. this restaurant (Kristal) has a fantastic lobster risoto. The beach is very calm, it is a perfect hotel for relaxing.

Was this review helpful? Yes
Borehamwood, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Amazing The room was spacious and clean. The hotel standards were great. the staff were amazing extremely helpful and very friendly. We didn't want to leave. We visits ricks cafe whilst on outer holiday which I recommend. We also visited Dolphin Clove and crocodile Safari both trips where brilliant! Can't wait to go back to negril !

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This holiday has proved to be truly exceptional value. The facilities, food and accommodation are all excellent and the staff faultless. From the off everyone here has done all you would expect, and a lot more besides, to ensure our holiday is enjoyable. The hotel is "all inclusive" but they have not skimped on the quality. Branded drinks, superb food... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in an oceanfront room and it had a great view and was close to the water. Our young kids made friends in the pool and we enjoyed the many fun games offered at the pool area (i.e. rum bottle ring toss). We found the food to be of high quality. We liked it better than food we have... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(66)
  • Very good(60)
  • Pool bar(34)
  • Room service(32)
  • Ocean views(27)
  • Steak house(25)
  • Specialty restaurant(25)
  • Great time(24)
  • Rick cafe(24)
  • Entertainment staff(12)

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#10 Luxury Hotel in Negril
#13 Spa Hotel in Negril
#14 Family Hotel in Negril
#18 On the Beach Hotel in Negril
#18 Top resorts Hotel in Negril
#22 Romantic Hotel in Negril

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