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Hotel Riu Palace Tropical Bay

#31 of 89 Hotels in Negril
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Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
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Hotel Riu Palace Tropical Bay
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3,937 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Tropical Bay
See the most recent reviews
stoke-on-trent
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first visit to Jamaca and hopefully not our last.I will try to keep this review brief and to the point. Transfer/ check-in The transfer took about 1.5 hours fron Mo bay the guide was very helpful and informative. We arrived at the hotel that is done in a traditional colonial building style, check in was done in... More 

Was this review helpful? Yes 4
3 of 5 stars Reviewed 1 week ago NEW

The hotel in itself is very nice. The staff; front desk, wait staff, bartenders and especially very friendly and helpful. The room was nice and clean as was all other hotel facilities. The beach is beautiful. If you decided to stay here be aware that although you have privileges with the RIU 1min or less away you have to catch... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a wonderful stay for 7 days. We brought our 5 children. Their ages were 13 months, 9 years, 12 years, 15 years, and 20 years. All of the children had a good time and were able to find different activities to entertain themselves or each other. The staff were all very friendly. Our favorite day was when we... More 

Was this review helpful? Yes 3
Salina, Kansas
5 of 5 stars Reviewed 1 week ago NEW

Our stay was fabulous. We took our two teenage sons for "the trip of a lifetime," because we have never done anything like this and probably never will again. It was a great choice, we all had a great time. The service was top-notch, the staff was friendly and committed to our happiness as guests. Our rooms were connected by... More 

Was this review helpful? Yes 1
Cinnaminson, New Jersey
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Traveled to this resort July 8-15 with a friend. We had a GREAT experience. Only thing keeping it from 5 stars was our room situation When we arrived, we were able to get right into our room a bit early. We simply asked if there were any complimentary upgrades available and were given an Ocean View Suite. (as opposed the... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed 3 nights at this resort 10-13 May 2014. We had stayed at the Riu in Ochio Rios prior to this visit. The staff throughout the resort were very friendly and were always smiling, The entertainment team worked very hard to put on a good show. We stayed in Room 3121, the room was clean with... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I recently had a fairly enjoyable vacation at Riu Palace Tropical Bay and would describe the hotel as generally good in that there were no major disasters/problems, but I was rather disappointed by the experience there. Having stayed at many RIU Hotels, including multiple Palace brand resorts, I found this hotel to be lacking compared with the other palaces. Many... More 

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Independence, Kentucky
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Traveling with friends and family I first ran across the RIU, which is a chain, as it was next door to a Sandals where I was staying. Some of their resorts are awesome while others look much better in the pictures. This resort was a mix of issues and below is how I found it. Beach - this is really... More 

Was this review helpful? Yes
Stoney Creek, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I were celebrating our 40th birthday. There was no doubt in our minds that we would be going to Jamaica but staying in Negril. We decided to stay at the RIU TROPICAL PALACE. The service and the food were great. However, the accommodations were nothing to brag about. The rooms were out of date. I felt like... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've just returned from an amazing holiday at this hotel! I genuinely can't complain about a single thing When we first arrived I noticed out air conditioning wasn't working, my husband went to reception to report it, they sent a maintenance guy up to fix it before my husband had sat down on his return to the room. Unfortuantely the... More 

Was this review helpful? Yes 2
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