We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 91 Negril hotels

Hotel Riu Palace Tropical Bay

4.0 of 5 Resort (All-Inclusive)   |   Norman Manley Blvd, | Bloody Bay Beach, Negril, Jamaica
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Turn Spring Around!
Save Saved
You added Hotel Riu Palace Tropical Bay to your Saves list
Hotel Riu Palace Tropical Bay
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
78%
Ranked #29 of 91 hotels in Negril
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Christinaros0405 Hamilton, Canada
Write a Review

3,053 people have reviewed this hotel

Traveler rating
    1,363
    1,022
    352
    202
    114
See reviews for
581
1202
24
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (562)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hamilton, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We went to the riu palace negril for 10 days. We had a great time, food was always good, service was excellent as well. We only had a few small issues first the sliding door to our balcony.....the lock was a bar with a screw in it and early mornings u can hear the motorcycles and cars driving by.Room 5211.... More

Was this review helpful? Yes
Royal Oak, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

I researched this hotel in depth before booking this vacation, and due to some of the mixed reviews I was expecting an average time. I have to say that this hotel has exceeded my expectations above and beyond, and i could not believe some of the stuff people complained about !! Pulling up to the lobby after an hour and... More

Was this review helpful? Yes 4
mon_ica81
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

First of all, I would like to just say....if you have a problem with this place, you must be either REALLY spoiled in life or a REALLY ungrateful human being. Ive been reading some of the reviews, and I know its all a matter of opinion, but come on! To complain about the cricket noises at night is beyond insane!... More

Was this review helpful? Yes 6
Newfoundland
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We've stayed at several different hotels in Cuba, the DR and Mexico. This was the most expensive and least favorite. While the beach is beautiful and the ocean wonderful for swimming and the food in the buffet good; that's about where the positives end. The telephone in our room never worked the entire week (despite advising them twice). The fan... More

Was this review helpful? Yes 3
Fort Lauderdale, Florida, USA
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Awesome hospitality !!!! Great room with an awesome view ... The food in the morning was excellent as well. A shortwalk down the beach you will find a great beach hut to hang out and have a nice cold beer

Was this review helpful? Yes 4
uk
Reviewer
4 reviews 4 reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Rui slogan is "Tradition, Quality, Style, Experiance, Service" They really need to think of a new one this place, it is shambolic! Let me start my review by warning people not to stay here, stay away at all costs, its not worth the money. After we checked in we were left to carry our bags from the top floor, down... More

Was this review helpful? Yes 10
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Joined my friend celebrating her 30bday and we book through apple vacations and wanted to stay here. Smooth check in and process most of the employees we're friendly some were super!!! Dwight with management was great! I'll say take a private car service preferably Turners Taxi (see my review). Will make the transition much easier. Also do the Arrival and... More

Was this review helpful? Yes 7
Leicester, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have never experienced any of the other Riu Palace Hotels so cannot make a comparison, I can only judge purely on the merits of this hotel. First of all the welcome from everyone at the Tropical was amazing with the exception of the shop staff by reception, they made me feel more of an irritation rather than a welcome... More

Was this review helpful? Yes 7
Syracuse, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third time there. Although I was just there last year and thought I should chang it up and find another place, I realized this place had everything I wanted, guaranteed, so why find someplace else and risk a week of being disappointed. The Riu Tropical Bay did not disappoint, once again. The beach is the best! The... More

Was this review helpful? Yes 3
Quispamsis, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Let me start by saying we have travelled many times to Dominican Mexico and Cuba. This resort by far is the worst we have ever been to!!!!' We arrived today to find out the room we had specifically booked and confirmed through emails x2 through contact between our travel agent and resort was not what we had booked. We knew... More

Was this review helpful? Yes 8

Been to Hotel Riu Palace Tropical Bay? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(132)
  • Very good(108)
  • Room service(73)
  • Pool bar(62)
  • Specialty restaurant(47)
  • Steak house(47)
  • Great time(47)
  • Rick cafe(46)
  • Ocean views(45)
  • Entertainment staff(25)

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd, | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Negril
#14 On the Beach Hotel in Negril
#16 Family Hotel in Negril
#17 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Official Description (provided by the hotel):
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Hotels.com, Tingo, Expedia, Priceline, Agoda and Otel so you can book your Hotel Riu Palace Tropical Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Palace Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica

Owners: What's your side of the story?

If you own or manage Hotel Riu Palace Tropical Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.