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The Caves

#2 of 90 Hotels in Negril
Certificate of Excellence
Hotel website
Light House Road | P.O. Box 3113, Negril, Jamaica
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1 room 1 guest
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559 Reviews from our TripAdvisor Community

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Traveler rating
    494
    43
    15
    5
    2
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18
413
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Durham, North Carolina
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I just returned from six days at The Caves where we celebrated our fifth wedding anniversary and the completion of my master’s degree. This was our first real vacation since our honeymoon, so it was kind of a big deal. We were looking for somewhere we could get some R&R, great weather, water, at an all-inclusive with... More 

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CHARLOTTE
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The restaurant is open to non hotel guests at a fee of $100USD per person or higher if you are in the actual cave. They charge half down to make the reservation, and then the other half at their office before you even have dinner. It's quite the production to even get to the dinner table. On the phone they... More 

Was this review helpful? Yes
TheCavesTeam, Manager at The Caves, responded to this review

Dear DanielCL, We do welcome all reviews as we find there is something to learn from each to help us with our overall operations and continuous improvement. We do however find your review very unfair. You have mentioned your appetizer which is homemade beef patty but have neglected to mention the other four courses of your menu which included, a... More 

Champaign, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

This resort has been on our list of resorts we would like to stay at for quite some time. After Sans Souci decided that it would close for remodeling, we decided to book our 20th anniversary trip here. We are so glad that we did! The resort itself is beautiful. My friend who is a travel agent, and I like... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone here is absolutely wonderful- service is impeccable!! We stayed here for our honeymoon in July and we loved it. Cannot wait to go back! The breakfast staff is wonderful and so accommodating- always go above and beyond to make sure you're happy! We cannot wait to go back!! Thank you to everyone!

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great resort if you're looking for some peace, tranquility, breathtaking sunsets and amazing food. It's a bit out-doorsy, so be prepared for some critters but an overall wonderful experience. Snorkeling and cliff jumping with Paul is an absolute must! Zoom is another guy who was super cool as is the entire staff. We did a private cave... More 

Was this review helpful? Yes 1
South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for our 25th wedding anniversary and had a great time. Small, intimate resort. Easy to get away and find a place of your own during the day or mingle with small groups of guests by the bar and pool area should you choose. We typically did our own thing in the mornings and after lunch made our way to... More 

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't wait to go back here again. We stayed in Moon Shadow, the room was beautiful super comfortable. I would say the best room on the property. The staff was so amazing there customer service top notch. The staff made you feel like you were a home. The food was incredible. Believe it or not the best soup and... More 

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Greenville, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I returned from a week long trip to The Caves recently. EVERYTHING from start to finish was amazing! Some people may like the resorts with 1,000 rooms and 15 restaurants, but those type of resorts don't allow you the type of access and ability to get to know the staff at the resort. You feel like you... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I spent a week at the caves last month to celebrate our honeymoon, and it was amazing! The resort is small--I don't think there were ever more than 20 guests, if that--and picturesque. It's set right into the cliffs, so everywhere you go you can see the ocean. We stayed in Bird's Nest, which was not the... More 

Was this review helpful? Yes 2
TheCavesTeam, Manager at The Caves, responded to this review

Dear Hughesical, Thank you for your wonderfully review. We are happy you chose us for your honeymoon and that you had an enjoyable stay. We appreciate your sentiments about our staff and will pass your compliments to the team members mentioned who are all really happy to know they made an impact on your stay. We look forward to hosting... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location, the rooms and the service are excellent. It is a beautiful and unique property. Best for those who don't want a lot of interaction with other guests or nightlife (only about 25-30 guest on property at any given time). A very peaceful and quiet destination. Their biggest weaknesses are the facilities and food. We stayed in Macka Tree... More 

Was this review helpful? Yes 5
TheCavesTeam, Manager at The Caves, responded to this review

Dear Monster70, Thank you for your review. It was a pleasure to host you and your friends here for your long awaited getaway. We are never pleased to hear that guests do not fully enjoy their stay with us and we have noted your concerns. As usual we are refining our service and offerings day to day and we will... More 

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