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The SPA Retreat Boutique Hotel

Travelers' Choice award winner
Hotel website
West End Cliffs | Westmoreland, Negril ., Jamaica
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The SPA Retreat Boutique Hotel
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The SPA Retreat Boutique Hotel
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384 reviews from our community

Traveler rating
    352
    28
    3
    1
    0
See reviews for
27
242
25
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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There are newer reviews for The SPA Retreat Boutique Hotel
See the most recent reviews
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

Ok, I'll admit I was like another reviewer who was skeptical of the #1 ranking. And I'll also say, I never really write reviews. But Spa Retreat was THAT good! No, great! Just returned from there last night. We were initially going to stay at the RockHouse where we considered having our wedding next year. But after bad customer service,... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

I'm back and well rested from my beautiful stay in the SPA Retreat Boutique Hotel in Negril, Jamaica. The owner is the sweetest, most kind and gracious woman and her staff is amazing!!! She will go above and beyond to ensure your stay is amazing! Be sure to follow the SPA on Facebook chances to win a free stay! She... More 

Was this review helpful? Yes 1
Vancouver BC
Top Contributor
154 reviews 154 reviews
62 hotel reviews
316 helpful votes 316 helpful votes
5 of 5 stars Reviewed March 18, 2015

I read some comments in the forum challenging the very good reviews the Spa Retreat receives. The very good reviews, however, are well earned. Check-in was quick and easy and included a welcome massage, drink and tour of the grounds and the room. The grounds are well maintained and the architecture pleasing. Everything looks in good repair which isn’t the... More 

Was this review helpful? Yes 12
Tampa, Florida
1 review
5 of 5 stars Reviewed March 18, 2015

The Spa Retreat puts you on a whole different wave length. Beautiful property and wonderful staff, they are attentive and lovely. The property is small and intimate so you really feel like you are in a private oasis. We stayed in a rooftop bungalow - number 4. The view of the sea was lovely and the top floor put you... More 

Was this review helpful? Yes
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

My husband I and I just returned from one of the romantic, restful holidays ever! What started out as a disaster, ended up as an incredible opportunity. We booked accommodations at another resort in Negril and found out upon our arrival that we were going to be bumped and sent to another hotel in Montego Bay. Needless to say we... More 

Was this review helpful? Yes 1
St. John's, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2015

My husband and I recently stayed at The Spa for two weeks. It was such a blessing to have found a place that will cater to every need. Our expectations were high going in as we has received so much help in making special plans for my husband's very specific dietary needs. They even purchased a high grade vegetable juicer... More 

Was this review helpful? Yes 1
West Tisbury, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2015

It's a lovely place to spend a chill vacation in Jamaica. Very quiet, very friendly and very convenient. Having access to the many drivers via the hotel's cell phone was wonderful - makes you feel very free and safe about exploring other places on the island. During our five days there, we did do a fair amount of exploring, but... More 

Was this review helpful? Yes 3
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2015

My husband and I vacationed here for 6 nights, just returning yesterday. I have been to Negril before but nothing compared to this vacation. Not only was I impressed from the moment we were picked up at the airport but all the way through to the end of our vacation. When you arrive, you feel as though they have been... More 

Was this review helpful? Yes 4
Elizabeth City, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

The SPA Retreat went beyond our expectations. The location, grounds, and view are stunning and enough to make this the greatest place we had ever stayed on vacation. Then the service trumps it all. From the moment you enter the gates and are greeted at reception to your first concoction mixed by Duwayne the bartender-you just feel like you are... More 

Was this review helpful? Yes 2
Baltimore
Contributor
16 reviews 16 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 9, 2015

You only have have to read my other reviews to know I am not easily impressed. This hotel is extraordinary for two reasons. First is the service and the second is the food. Starting with the food... let's face it even the best hotels/resorts in the Caribbean have mediocre food. The Spa Retreat has fresh from the farm and sea,... More 

Was this review helpful? Yes 9
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