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The SPA Retreat Boutique Hotel

Travelers' Choice award winner
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West End Cliffs | Westmoreland, Negril ., Jamaica
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The SPA Retreat Boutique Hotel
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The SPA Retreat Boutique Hotel
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The SPA Retreat Boutique Hotel
See the most recent reviews
Boston, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 12, 2014

Just returned from a week at the Spa Retreat. First and foremost, do believe all great the reviews. We selected this resort based on the reviews here and it met or exceeded them in every way. Of course, there will be certain reviewers that will compare the Spa to other five star resorts around the world – ones where you... More 

Was this review helpful? Yes 7
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

We are absolutely humbled by your glowing review and simple description of your experience being "perfect." The SPA team works hard to provide an unparalleled level of service paired with an exquisite setting and worry free ambiance. We are thrilled that you could feel the positive energy and caring vibes throughout your stay. Until next time, one love! More 

Edmonton, Canada
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2014

We chose this property based on quality reviews and high ratings at trip advisor. We are happy to report we found other's enthusiasm for the Spa to be validated by our wonderful experience there. The beautiful property was complemented by friendly and helpful staff. The resort is restful and provides seclusion and beautiful views for lounging by the ocean. In... More 

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! We are glad that your time at The SPA Retreat Boutique Hotel met and exceeding your expectations. The private and intimate nature of the property certainly allows for a well deserved reprieve from the worries of everyday life! Soon come. More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2014

We don't typically do all-inclusive, but with the reviews of the food prior to going and knowing we just needed to chill we decide to do it. And quite happy that we did! Shane, the chef (owner has the same name and he was great too), truly cares about the food he makes and he does his very best with... More 

Was this review helpful? Yes 7
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We are excited that you enjoyed the Unlimited Food & Beverage served fresh from our 5 Star Blue Mahoe Restaurant! All of our chefs, including Shane, put a lot of love and care into each dish prepared especially for our guests. On behalf of all of the team members mentioned as well as the rest... More 

Miami
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 6, 2014

The SPA Retreat provided a very welcome "weekend getaway". The service was authentic, warm, efficient and extremely friendly. The hotel offers a great mix of first-world service with that unique Caribbean charm. The views are fantastic, rooms well-appointed and free WiFi is always appreciated. I thoroughly enjoyed the food and having the open kitchen feel, but also having the ability... More 

Was this review helpful? Yes 8
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. It was a pleasure to have you retreat with us! Our team takes great pride in offering warm, friendly service authentic to the positive energy that can only be found on the great island of Jamaica! We look forward to welcoming you for an extended stay and taking you into a deeper state of rest... More 

Niwot, Colorado
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2014

Our stay at The Spa Retreat was nothing less than spectacular! The proprietors; Shane and Christine, should be proud of the beautiful and wonderful hotel they have built on the cliffs at West End but the thing they should be most proud of if is the wonderful people that help them deliver a wonderful guest experince everyday! From check in... More 

Was this review helpful? Yes 5
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! We are absolutely blown away and honored that you feel we could be "one of the best in the Caribbean"! As a team we feel very fortunate to have the opportunity to meet and get to know wonderful guests such as yourselves. We look forward to your return "home" not only as new friends but... More 

Gainesvilel, GA
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 2, 2014

When we selected Spa Retreat we initially liked it because of the ambience of the resort - we loved the stone with the thatched roofs. When we arrived we were greeted by Heather and shown the property. We originally were in RT 1 but wanted a better ocean view so the next day we were moved to Rooftop 5 with... More 

Was this review helpful? Yes 5
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. It was a pleasure getting to know you both during your time at The SPA Retreat Boutique Hotel. Your feedback provided was most appreciated, we are delighted that you enjoyed your time with us! We look forward to welcoming you back as guests of Rooftop #5 during your next visit to Negril. One love! More 

Lake Villa, Illinois
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2014

This was my first visit to Jamaica, traveling with a very close friend. The Spa Retreat was the perfect place to rest, relax, catch up, get pampered and escape the "polar vortex" occurring at home in Midwestern, USA. We loved our rooftop room and the sunsets from our private porch. Spa treatments, poolside drinks, delicious fresh cuisine at the restaurant... More 

Was this review helpful? Yes 5
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review, we are thrilled that you chose "Negril's Newest Gem" as your getaway spot! With the chilly weather continuing up north we could not be happier to offer you a warm reprieve, even if for just a few days. We do hope you will return as our guests during the next cold spell! Soon come! More 

Mannheim, Germany
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

we organized a company incentive with 20 people at the spa retreat boutique hotel in negril, jamaica. the service was perfect, the seaside stone cottages and the all other rooms are in perfect 5 star standard. the personell read everything from our lips brakfast, lunch and several dinners for 20 people! has been delicious and on point. thank you christine,... More 

Was this review helpful? Yes 5
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for taking a moment to review The SPA Retreat Boutique Hotel! The entire team was thrilled to welcome your group for a luxury corporate retreat amidst our lush private backdrop. Our highly trained SPA Family were proud to set the scene with first-class service and Jamaican charm in our lavish cliff side setting. We do hope your team... More 

Provincetown, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2014

Jamaica is a beautiful and lovely place. similarly, in its own unique way Negril is simple amazing. there are perhaps several places to stay in Negril that are exceptional. However, what i think separates the spa retreat is its exceptional staff and management.You feel it, the very moment you enter through the gates; its infectious. Their commitment to providing not... More 

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. Our team aims to provide first class service coupled with unique Caribbean charm and we are thrilled that you felt the positive vibes during your stay. We look forward to your quick return, soon come! More 

Philadelphia, Pennsylvania
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2014

My wife and I loved our time at the Spa Retreat. The service is incredible. The food is great. The rooms are clean, spacious and have amazing views. Owners are kind and attentive to your every need. We hope to go back again soon.

Was this review helpful? Yes 6
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. It was with great pleasure to welcome you to your "home away from home" on the West End Cliffs of Negril. We are delighted that you felt the food and ambiance paired well with the company of our friendly SPA Family. Until next time, one love. More 

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