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The SPA Retreat Boutique Hotel

Travelers' Choice award winner
Hotel website
West End Cliffs | Westmoreland, Negril ., Jamaica
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10% off room rate
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1 room 1 guest
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The SPA Retreat Boutique Hotel
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418 Reviews from our TripAdvisor Community

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Traveler rating
    383
    29
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The SPA Retreat Boutique Hotel
See the most recent reviews
Tinton Falls, New Jersey
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 11, 2014

I always try to keep my reviews short and sweet but in this case that's impossible. This beautiful boutique hotel is situated right on the cliffs of the Caribbean sea. The rooms are limited to 18. There are Garden and Sea cottages at ground level and Rooftop cottages just above with a view of the sea. We stayed in Rooftop... More 

Was this review helpful? Yes 5
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Wow, what a wonderful review, thank you very much for taking the time to share your kind words. It is our pleasure to offer genuine, hospitable service to our guests in a unique cliff side environment unlike any other. We are happy that the experience was beyond expectation and look forward to surprising you again and again in the future!... More 

Orangeville, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

This was the most relaxing and beautiful vacation we have ever had. Jamaica is a beautiful country with friendly people that was reflected in the hotel and its staff. The hotel was small with personal size cottages and a staff who knew you by name. Every morning we would open the double doors of our seaside cottage to the beautiful... More 

Was this review helpful? Yes 3
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We aim to create a comfortable "home away from home" for our guests to kick back and unwind during their time on the island. We are thrilled to learn that you enjoyed the friendly hospitable service from our SPA Family. We look forward to welcoming you with open arms again one day, soon come! More 

Lilburn, Georgia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 9, 2014

My friend and I decided to leave my boyfriend and her husband/kids behind for a relaxing vacation. We just left The Spa Retreat after a four day trip and I couldn't wait to report what an awesome place this is! We felt so safe, welcomed, and relaxed the whole time! I recommend getting the transportation arranged. It was so nice... More 

Was this review helpful? Yes 3
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! We are thrilled that you chose our destination spa for your girl's weekend, it was our pleasure to pamper you in paradise! On behalf of the entire team, we all are counting down to the day you return for rest, relaxation and reggae. One love! More 

Atlanta
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2014

We checked in with an open mind but was immediately impressed with the customer service, which was consistent throughout the trip. The food was outstanding. Our room was comfortable but not luxurious. However, we would go back tomorrow. We enjoyed it that much.

Was this review helpful? Yes 2
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! We are pleased to offer a home away from home for our guests to enjoy during their time in Negril, Jamaica! Our team aims to offer warm hospitality with a personal desire to ensure your time on the island is everything you dreamed of and more! We look forward to having you as our guests... More 

Montgomery, AL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

I was planning a trip to surprise my wife for our 10th anniversary. I ended up choosing The Spa Retreat, and I'm glad I did. I decided on the seaside cottage for the view and to avoid any noise from the street. It was perfect. The room was spacious, the patio was great for relaxing, and I was surprised that... More 

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We are thrilled that you found our piece of paradise on the cliffs of Negril and it lived up to all that you expected for a romantic anniversary getaway! Your kind words propel our team to continue our devotion! We look forward to your return trip, soon come! More 

Montreal, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 16, 2014

I don't have anything bad to say about the Spa Retreat, it 's as simple as that. The calm days away from the hustle of big All Inclusives, the amazing top notch personalized service, every day is better than the last. The food is amazing and affordable. When you go there, you don't feel just one of thousands visiting Jamaica,... More 

Was this review helpful? Yes 6
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you so much for your review and kind words! The entire SPA Family is humbled that you have deemed our cliff side retreat "the best place ever"! We truly aim to provide an environment of calm and tranquility for our guests to enjoy an intimate and reclusive getaway! You and every one of our guests truly are special as... More 

atlanta, ga
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2014

My husband and I were in search of a resort where we could lounge around, eat great food and not feel pressured to do anything. Spa Retreat was the perfect choice. The food was GREAT and we thought it was reasonably priced. We were tempted to try other restaurants off the property, but we had enough choices during our 5... More 

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! What an honored that you feel "The SPA Retreat was the perfect choice"! We are so happy to learn that the relaxing vibes and calming energy mixed with our sumptuous cuisine and friendly service were all elements that equated to an enjoyable stay for you both! Although we have been advising guests via confirmation emails... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

Poaitive pointa: Amazing pool, the service, smiling and lovely staff, playful dog (we love you Rose, we miss you <3) Excellent room service Heaven massage!! Great view. Near to Rick's café. Less positive points: I wish the badroom had a bathtub.. A little expensive.

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review and feedback! We are thrilled that you enjoyed the complete SPA experience during your stay as our guests! As a new property we aimed to be Eco-conscious with many of our building and design features. We opted out of bath tubs as a part of our commitment to sustainable tourism to consciously monitor water usage.... More 

Rockmart, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed at the SPA Retreat for the last 4 days of our honeymoon and absolutely LOVED it! I'm glad I trusted the reviews on TripAdvisor and choose to stay here. The staff is incredibly friendly and helpful, but not to the point of being annoying. The food was EXCELLENT! Don't leave without trying the Coffee Flavored Banana Pancakes. The... More 

Was this review helpful? Yes 2
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review! We are thrilled to learn that you found the warm, friendly service provided by our SPA Family enjoyable. It is our aim to create a comfortable, laid back environment for our guests while still offering superior service. Our organic, farm to table cuisine is prepared fresh by our Blue Mahoe Restaurant Chefs who are proud... More 

Lincoln, NE
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed at the Spa Resort for a wedding in late May 2014. Everything about the experience was wonderful- the location, staff, food..etc! I would (and have) recommended the Spa to several of my friends!

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We are truly grateful that you have spread the word about "Negril's Newest Gem" to family and friends based on your recent experience as our guests. We await your return to our home away from home one day soon! Soon come! More 

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