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The SPA Retreat Boutique Hotel

4.0 of 5 West End Cliffs | Westmoreland, Negril ., Jamaica
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#1 of 91 hotels in Negril
288 Reviews 5 of 5 stars
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The SPA Retreat Boutique Hotel
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The SPA Retreat Boutique Hotel
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  • Reviews (288)
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288 people have reviewed this hotel

Traveler rating
    262
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Vacationed in late July stayed at the Rui but decided to go off property for a Spa day and was blown away by the staff, best massage of my life (thank you Winsome!). We decided to stay for a couple days because it was so inviting from the lovely cottages to the cabanas. This boutique hotel was out of this... More

Was this review helpful? Yes 1
Danville, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at The Spa for 10 days. It is a beautiful resort with breathtaking views. The staff are amazing. I miss them. Rocky, Gregory, Casandra, Tanya , Richmond, Dwayne, Truman. The food was great. So sorry that we don't remember everybody's names. Every single staff member were sweet, helpful and accommodating. They seem to really care... More

Was this review helpful? Yes 2
Los Angeles, California
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My Family and I stayed at the SPA Retreat in July 2014, and we had a great time! The accommodations and the restaurant were very nice.The Staff were warm and professional. Rosa the Lifeguard Dog was an unexpected treat. The on-site Spa personnel were skilled and welcoming. The hotel was all-inclusive optional, which allowed us to save some money, explore... More

Was this review helpful? Yes 4
Miami, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was amazing & relaxing. Staff and drivers are all so friendly and welcoming!! I Loved my stay at the Spa Retreat. The last 4 days of our trip were spent pool side, soaking up the sun, drinking and eating great food. Tanya, Billy, Gregory, Dwayne, Tyrone, Richmond, Delroy & Cassandra - THANK YOU!! Donna J & Family

Was this review helpful? Yes 3
Aliso Viejo, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent a few weeks on the island for an amazingly charming and scenic honeymoon which was capped off with a final stay here at the spa resort. We stayed at the finest lodgings the island had to offer as we made our way from Kingston to Ocho Rios to Negril, and I have to say this was an amazing... More

Was this review helpful? Yes 2
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review, it was my absolute pleasure to assist. It is our hope that all of our guests slip in to a seamless state of relaxation from the moment they arrive to the moment they depart. We are humbled by your kind words and can't wait to welcome you back as our guest soon! One love. More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I and another couple stayed here 3 nights and we absolutely loved it! We enjoyed cliff-side massages, snorkeling, eating, drinking, pool & hammock time, room service, etc. We didn't do the all-inclusive package, even though it was an option. I thought it was great that they gave us local cell phones to use, pre-programmed with staff numbers,... More

Was this review helpful? Yes 4
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review, we are so happy to learn of your positive experience at our "home away from home"! What an honor that you feel we are the "perfect place" for total rejuvenation, mind and body! We look forward to your return, soon come! More

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After spending a week in a sub-par hotel the week before in St. Lucia, I was nervous to bring my family to the second leg of our trip - Negril, Jamaica. Expectations were high and the pressure was on me after having messed up the first part of our trip. However, I was confident that even my super picky family... More

Was this review helpful? Yes 3
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We are thrilled to learn that your stay delivered the experience you and your family were seeking! Our aim is to satisfy even the most discerning guest with authentic and warm hospitality amidst a unique cliff side setting. A specialized technician has recently solved the spotty WIFI issues as we can understand how imperative connectivity... More

Lafayette, Indiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You can't go wrong staying at the Spa Retreat. Incredibly friendly staff, spectacular property, excellent food & the wife loved the spa treatments. We've been to Negril on 5 different occasions and have happily determined that we'll be staying here from now on. Seriously, it's that nice!

Was this review helpful? Yes 3
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your glowing review and kind words. We are honored that you have determined The SPA Retreat Boutique Hotel as your choice of destination for all future visits to Jamaica! The SPA Family looks forward to your arrival at our "home away from home" very soon! One love! More

Seoul, South Korea
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a trouble due to a mistaken reservation through a third party and panicked after seeing the hotel's cancellation policy. But the hotel was very understanding and kind enough to cancel. Thank you!

Was this review helpful? Yes 2
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your review. We understand that in life things may arise that are unexpected. It is our wish to fulfill the needs of all of our guests and ultimately, join us at our cliff side paradise when the timing is right. We look forward to welcoming you "home" one day! One love. More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our stay in July at the Spa Retreat was a reconnaissance trip of sorts. My fiance and I are getting married in a few short months at the Spa and wanted to not only visit and tour the property, but actually meet the people that will be coordinating every detail of our wedding. The Spa Retreat is a gorgeous property... More

Was this review helpful? Yes 3
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review

Thank you for your wonderful review! It was a pleasure to have you both as our guests in preparation for your big day in December! We are very much looking forward to hosting a dream weekend in paradise for you and your loved ones as we celebrate the union of two very special people. Our entire team is counting down... More

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Additional Information about The SPA Retreat Boutique Hotel

Address: West End Cliffs | Westmoreland, Negril ., Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The SPA Retreat Boutique Hotel 4*
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Also Known As:
The Spa Retreat Hotel Negril
Heart Beat Seaside Retreat Negril

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Amenities

Hotel Style
#1 Luxury Hotel in #1 Business Hotel in #1 On the Beach Hotel in #1 Spa Hotel in #1 Romantic Hotel in #18 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
A true luxury escape located on the West End Cliffs of Negril, Jamaica and located on nearly 2 acres of oceanfront; this unique property extends from white sandy beach into exotic grey cliffs overlooking the vibrant turquoise hues of the Caribbean Sea. 18 Handcrafted stone cottages with spectacular tropical gardens and cliff side dining at the Blue Mahoe Restaurant will enhance your SPA escape. The SPA Retreat features an open-air day spa offering classic aesthetic treatments with a Jamaican flair. The adults only, SPA Retreat features a sea water pool, sandy beach deck, A/C, free Wi-Fi, in-room safe, yoga and specialty tours to enhance your experience. The devotion to quality and service familiar to The SPA’s Canadian locations continues to surpass guest expectations from the moment your flight touches down. We look forward to having you as our guest! ... more   less 
Number of rooms
18

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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