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Merrils Beach Resort II

Norman Manley Blvd. | Seven Mile Beach, Negril, Jamaica
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Merrils Beach Resort II
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Indianapolis, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

we went there for a lunch and the executive chef came and started talking to us and told us that he can prepare crabs for us. both time we saw ,he was drunk and on top of it he asked me to go for a dance with him and he showed his interest in me . we went there for... More 

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New York, New York, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well i just wanted to start by saying that i am struggling to give this "resort"an average rating. Based on the reviews that i read before i chose the Merrils 2 i was not expecting a 5 star hotel but i thought it would be better than what we got. We checked in on June 10th at the Merrils 2... More 

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Overland Park, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights here at the beginning of June. Had a beachfront suite that opened to the sand and ocean in front. For the cost of my 4 night all inclusive stay, it was worth it. Great value for all food and drinks and right on 7 mile beach. The room was very large, actually a living room/kitchenette then a... More 

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MerRes, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thanks for your review we are always happy to get a feedback from our clients as you assist us to better serve you on your next visit. It is always disappointing to hear that there were aspects of your vacation that was not enjoyable, however we will strive to make your next stay an awesome one. We were happy to... More 

Jamaica
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

By far the best of the Merrils properties. The rooms can use some modernizing but clean and comfortable mostly. I especially love that this property has a nice pool. The food is ok but the variety is low. I find the package to be a very good not so expensive All Inclusive vacation for Negril.

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MerRes, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thanks for your review it is always a pleasure to hear that our clients had a great time while staying here it is always good to have a feedback as you help us to be of better service on future visits. We look forward in having you again when you next visit Jamaica. More 

Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were there from May 31-June 7. The resort consists of three beach front properties. This resort is owned by a Jamaican family. As most resorts now is owned and operated by large corporations, staying in a family-owned resort is one of my ways to support local businesses. We were booked for Merrils III but they are renovating two of... More 

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MerRes, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thank you for a great review, especially regarding the food.We have been working hard over the years to improve our food quality and we are more than happy to hear that you enjoyed it.Our hard has certainly paid off!!! Moving forward we will continue to aim to please and exceed our guest expectations.It was certainly a pleasure having you here... More 

Rio de Janeiro, RJ
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The cost-effective of this place is what I expected. Not a fancy hotel or a luxurious but a very good for the price and the location. I stayed in a very good room. Large with TV, air conditioning, nice bathroom, big closet, balcony and just 50 meters from the ocean. Breakfast was ok, not so many options but with bread,... More 

Was this review helpful? Yes 1
MerRes, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thank you very much for taking the time to review our property. Your input, and feedback is vitally important to us, as it helps us as managers to improve on our product and services. From the management and staff of Merrils it was indeed a pleasure having you with us and we look forward to seeing you next year!!!! More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 16, 2015

I booked to see my family in Jamaica and my travel agent got me booked into Merrils 2, on arrival I was given a warm welcome by reception and then was shown my room, the rooms are clean and more than fit for purpose, the following morning I went for breakfast and was greeted by the morning restaurant staff who... More 

Was this review helpful? Yes 3
Merrils R, Guest Relations Manager at Merrils Beach Resort II, responded to this review

It was a great pleasure having you share your vacation with us we will continue to provide quality service for future visits and please note that you will continue to be a part of the Merrils family thanks again for the review,. we appreciate your business. More 

Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 6, 2015

Everything was as expected - the room was spacious, clean and a little outdated - we spent little time in the room. The food was awesome, much better than we anticipated! The bar was great, happy to fill up my larger cup (they were serving small plastic cups - maybe 8 ounces) and give us multiple drinks at a time.... More 

Was this review helpful? Yes 4
Merrils R, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thanks for your feedback everything mentioned will be taken into consideration as we aim to provide excellent service exceeding our guest expectation . We are elated that you were happy with your last stay and we look forward to continue to please on future visits. More 

Estrie
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 21, 2015

Got back yesterday from a 9 day trip with my husband, first time to Negril Jamaica, have been numerous times to Mexico, Cuba , Florida, and Costa Rica...... The grounds and the beach were gorgeous, hotel clean but tired. Our main complaints are with the low variety of choices at the buffet....... At breakfast, it was ok, a couple of... More 

Was this review helpful? Yes 5
Merrils R, Guest Relations Manager at Merrils Beach Resort II, responded to this review

The management and staff regrets any inconvenience experienced on your vacation, we can assure you that we will be using your feed-back as guidelines to improve our services in all areas. More 

Port Huron, Michigan, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 11, 2015

Spent a week at Merrill's II in Negril Jamaica. The staff was excellent. We felt very safe and had a great time. There is shopping near by on the beach as well as more commercial shops on the road. Great Italian restraint across the street too. After a week the food at Merrills was too much for me. The rooms... More 

Was this review helpful? Yes 2
MerRes, Guest Relations Manager at Merrils Beach Resort II, responded to this review

Thanks for your review here at Merrils we aim to provide excellent service at a most affordable rates. It is always a pleasure to hear that our with that our guest have a great time as that is our mission,Our staff, management and directors have been working on measures to improve our services so on your next visit, we will... More 

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