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CocoLaPalm Resort

#28 of 88 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd, Negril, Jamaica
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CocoLaPalm Resort
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Ranked #28 of 88 Hotels in Negril
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Sarx_121 Toronto, Canada
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744 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at CoCo for 7 nights, and overall we had a very relaxing and great time at this charming boutique resort. I just love the layout of CoCo, and the lush green plants and beautiful flowers and trees which are found in abundance. I couldn't believe just how clean this resort is (the rooms, outside, beachfront), and all the... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived we knew this was going to be a nice vacation. The staff at the reception desk were very nice and allowed me to pay for an upgrade to a beach front room. The room was clean, simple and nice. The view was worth every penny. The food at the resort was really good. The service... More 

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Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We ended up at this lovely hotel by chance - we were so unhappy with the one we were staying in we went to find somewhere else- the entrance was so welcoming that we decided to go in . I explained to the receptionist that we needed a room for a few nights but wanted to have a look before... More 

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CT
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 6th stay at coco, and first time with our 16 month old daughter. I was very nervous with it being her first flight, the Jamaican heat, and different foods, but she was so well behaved, loved the beach (it wasn't as hot as its been on previous trips), and having brought back up foods and a hot... More 

Was this review helpful? Yes 1
Beverley F, Front Office Manager at CocoLaPalm Resort, responded to this review

We appreciate your feedback and the time taken to express your appreciation of both staff and experience. We know that with time, it can only get better! Warmest regards, Beverley More 

Marlton, New Jersey
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort is very nice for the most part, but unfortunately, I had a terrible experience with my room and the staff. First I'll start with the good part. The grounds are very nice, with 2 swimming pools and a fabulous beach front. The rooms are spotlessly clean, with a fridge and coffee maker. On Monday's, they have a free... More 

Was this review helpful? Yes 4
Beverley F, Front Office Manager at CocoLaPalm Resort, responded to this review

I sincerely appreciate the time you took to write about your experience here at CocoLaPalm. Both the negative and positive feedbacks are important to us as the negatives give us the opportunity to never have a repeat of the same situation and for the positives, gratification and a reason for us to continue to excel. I truly wished that we... More 

Buffalo, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I just spent 4 days at this lovely seaside resort and we were more than pleased with our time. For a locally owned hotel that is not all inclusive, they do an excellent job with creating a good experience for the guests. The grounds are spectacular, the staff is courteous and professional and the rooms are spacious... More 

Was this review helpful? Yes 2
Beverley F, Front Office Manager at CocoLaPalm Resort, responded to this review

It is truly a rewarding feeling when we receive feedbacks such as yours. An accomplishment where we provide the highest level of service which does not not go un-noticed. I will definitely pass on the sentiments expressed in your review and we trust that CocoLaPalm will be your home away form home. Warmest regards, Beverley More 

Bel Air, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been coming to Jamaica for 10 yrs now. This trip we traveled the island with no reservations anywhere. We got to Negril & decided to walk in to CocoLaPalm. Wow! I was very happy with how nice this place is. The staff was wonderful. We loved our room #421. The food was even better. This place is big... More 

Was this review helpful? Yes 2
Beverley F, Front Office Manager at CocoLaPalm Resort, responded to this review

Thank you kindly for your feedback on your experience here with us! Our slogan is manifested in your review...."We'll keep coming back for more!" Thanks again and see you soon! Warmest regards, Beverley More 

Independence, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been coming to Negril faithfully for 24 years, but this was our first time at CocoLaPalm. Amy and I stayed from the 25th of April to May 3rd. Upon arrival, we were sent to room 223 which was probably the biggest complaint of our stay at Coco. The room was tucked in an out-of-the-way corner of the resort,... More 

Was this review helpful? Yes 4
Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great spot, beautiful grounds, I love the older section rooms, they have a patio, our first room was in the new section, was not impressed, it felt like a box, front desk were very nice about moving us to a patio room. Beach is great, water amazing,, and the pools at this hotel are outstanding. The resturant was very good,... More 

Was this review helpful? Yes 2
Sunbury, Pennsylvania
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

overall, I would certainly recommend. VERY friendly and helpful front desk team. the resort is lovely, the gardeners do a fantastic job and are working all the time. Junior keeps the place looking awesome. the maintenance man is so nice and helpful as are most of the staff. we had an older room but it was large, clean and comfortable.... More 

Was this review helpful? Yes 2
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