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CocoLaPalm Resort

Norman Manley Blvd, Negril, Jamaica
Hotel amenities
CocoLaPalm Resort
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Ranked #28 of 90 Hotels in Negril
A recent review
5 of 5 stars reviewed 2 days ago
577smarcus577 Reading, Pennsylvania
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734 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed there the week of 4/22/15 to 4/28/15 Great place Great staff Food could be better but we only ate there one time for dinner Beach bar is great for bar food We will definitely returnJust don't feel like writing a long review But Cocca is great

Was this review helpful? Yes 1
Swindon, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently spent 11 nights here on a bed and breakfast basis. We paid for a junior suite and although the room and balcony was well sized it was a little dated. The first 5 nights here were perfect, the hotel was fairly quite and the reason I booked this place was because of it's position on the beach and... More 

Was this review helpful? Yes 1
Sacramento, California
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

All the TA Reviews are True-Nice property, friendly staff, awesome beach location, slow breakfast service, nonexistent wifi (they should disable it). Try the jerk chicken shack call 'Best of the West' right across the street. Would definitely stay again.

Was this review helpful? Yes 1
Keedysville, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at CoCoLaPalm for a few years now and really love the property! It's quite beautiful, accommodations are very nice however they have added on a large building with 3 floors of rooms and have not enlarged the restaurant or bars! After April 15 when the prices drop they really have a difficult time taking care of the... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Went with wife and daughter for a nice vacation. Staff was very helpful with everything including getting us cab or dinner spot pointers. Made arrangement for a driver to take us to several tour sports on the island plus beach time and shopping. Spent many hours just walking up and down the beach front past all the other resorts. Wifi... More 

Was this review helpful? Yes 4
Antigo, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our very first trip to Jamaica and stayed at Coca La Palm for a week on the recommendation of a friend. Loved the place! Very relaxing with everything you need on site! Every person we encountered here was really friendly and helpful. Our luggage didn't make it to Jamaica with us and the staff went above and beyond to help... More 

Was this review helpful? Yes 1
Carlene L, Director of Sales at CocoLaPalm Resort, responded to this review

Thank you so much for taking time out to write your review. We continue to encourage our team members of the importance of exceeding our guest expectations and am thrilled when same is achieved. Thanks to your friend like many others on whom we rely to spread the word about our product and services. I wish you all the best... More 

Wayzata, Minnesota
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at coco la Palm with our family in mid March. We had a older room which I heard is going to be torn down to be rebuilt. However the grounds are gorgeous. The pool and hot tub are nice. But what makes this hotel is the staff. They are the nicest people around. They go above and beyond... More 

Was this review helpful? Yes 4
Carlene L, Director of Sales at CocoLaPalm Resort, responded to this review

Thank you for the kind words. We are in the business of service and appreciate knowing that you appreciate the staff. Thank you for taking your business to us and most gracious that you took time out to write your review. This March like most, sold solidly most dates, be sure to book your return early and watch for specials... More 

Exeter, Rhode Island
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the last few years my husband and I have stayed in a privately owned home in a local neighborhood. We were excited to get back on the beach and decided to stay at Coco La Palm because of the amenities they offered such as the pools and hot tub, and the location which is beautiful. The price was good... More 

Was this review helpful? Yes 2
Carlene L, Director of Sales at CocoLaPalm Resort, responded to this review

Thank you for taking time out to write this very detailed review it is important to us and we do listen investigate and act. I apologize for any unpleasant experience. Despite our best efforts some 2 of our new rooms seem to have a lingering smell from the paint and or smoke in the room. Those 2 rooms were closed... More 

Hempstead, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been a regular visitor to many of the Hotels in Negril (at least twice yearly) and was impresed with the courtisy and hospitality we received upon our arrival at CocoLaPalm Resort!...We stayed from 04/02-04/05 we were given a warm greeting by Patrice, Naresh at the from desk and an introduction by Beverly the Manager who went the full... More 

Was this review helpful? Yes 2
Carlene L, Director of Sales at CocoLaPalm Resort, responded to this review

Dear Guest, Thank you for taking time out of your busy schedule to write your review... the staff and management truly appreciates same. We will continue on the path of positive growth and will encourage the team to improve and exceed expectations. At CocoLaPalm we will keep you coming back for more......!! Again thank you and all the very best... More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Had a very nice room just down the hall from the beautiful beach and ocean. Great new shower and comfy King size bed. Enjoyed the pool and the hot tub along with the gorgeous gardens. The breakfast was included and was a great start to the day, enjoyed alongside the beachfront. We were completely happy with this resort, and it's... More 

Was this review helpful? Yes
Carlene L, Director of Sales at CocoLaPalm Resort, responded to this review

Thank you for writing your review. It is our intent that all guest should leave CocoLaPalm happy, we are working towards that continually. I am very glad to know you wanted to stay and hasten to remind you that our doors are always open to you. The team appreciates your time and review. Glad you loved the addition and gardens... More 

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