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Sunset at the Palms

#13 of 90 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1,790 reviews from our community

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140
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barrie, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sunset at the Palms was just what we were looking for in a small all inclusive resort. I love the fact that we could check-in online ahead of time so that everything was ready for us when we arrived. The rooms are clean and the beds comfy. Food was amazing and the only complaint is the night we booked the... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Sunset at the Palms was a small and intimate resort that we will definitely visit again!! All of the staff was so friendly and helpful, food was delicious, everything kept clean, and the rooms were amazing! We can't think of one thing bad to say about this place thanks for a wonderful honeymoon!!

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Aimee S for taking the time to review your "Spectacular honeymoon location" vacation experience at Sunset at the Palms Resort. Thanks also for your kind words of compliments about the staff being so friendly and helpful, delicious food offerings, as well as amazing rooms.. It was indeed a pleasure hosting both yourself and your husband for a wonderful... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A unique hotel offering "tree house" accommodation, surrounded by tropical vegetation. The gardens are absolutely breathtaking, thanks to the head Gardener "Shorty". Make sure you have him take you on a tour through the gardens! The beach is across the road, but easy to get to and it is absolutely lovely. Food was great, with many theme nights. I have... More 

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Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Doooglass for taking the time to review your "Absolutely Beautiful" experience while vacationing with us at Sunset at the Palms Resort. Thanks also for your kind words of compliments about the tree house accommodations, food offerings, as well as breathtaking gardens. It was indeed a pleasure hosting your stay. Looking forward to your return stay... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just the perfect 2 weeks honeymoon and wedding! We arrived in Jamaica to be told that every day at around 1pm the rain came down, and it sure did! Unfortunately our wedding was due to be at 1pm just a few days into the trip. Disaster! The staff though had no problems rearranging the entire wedding for a more suitable... More 

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Schomberg
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful Resort Set in the forest. Lovely Beach. Excellent Cabin/Rooms. Private decks outside the cabins. Mind you we did find that there were more bugs at this resort at night than we are used to seeing at a vacation resort but you have to realized you are in a Jamaican forest and the cabins are nestled in the bush. Bring... More 

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Mississauga, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went here with a few of my friends for a celebration. We could not have been happier. Rooms were clean, beach was nice and plenty of things to do. However, since we were a large group, it was hard to get drinks for us all. But i know someone who gave me something called a DrinkDisc. It has 6... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Silly_Ghillie for sharing review about your “Amazing” vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are very delighted to hear that you all enjoyed the celebrations. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. Thanks for the Feedback... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My sister and I spent a week at this amazing resort. We loved the food, the staff and the intimate atmosphere. The beach was so beautiful - nicely groomed, with security staff discretely in place 7am - 7pm every day. It would have been perfect if we didn't have to cross the road to get to the beach, but there... More 

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Peterborough, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Second time in Jamaica - last time we were in Ocho Rios at Jewel Dunn. While we thoroughly enjoyed it there, we were disappointed that you couldn't walk the beach. The beach at Sunset at the Palms is fabulous...on 2 mile beach in Bloody Bay. Very private beach for this resort, without piped in loud disco music! No activity director... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Casey D for your wonderful review about your "Ultimate relaxing" vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving positive feedback from our valued clients and their satisfaction is our reward. We are very much appreciative your sharing feedback as well as your very kind words of compliments about the privacy of the Treehouse... More 

Stockport
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Jamaica for the first time for a week at the beginning of March, From the minute we arrived until we left this was possibly one of the best holidays we've had. Compared to West Coast Barbados, which we knew, this surpassed the accomodation. Other reviewers have high praise for the staff, and they were truly fantastic. Perhaps unfair... More 

Was this review helpful? Yes 4
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

We're elated to hear this was one of the best holidays you've ever had, from start to finish! Thank you for noting the wonderful service provided by our dedicated staff members, and for noting that you loved your great accommodations and the chef's table. We hope to welcome you back again for another fantastic stay! More 

Kansas City, Missouri
Top Contributor
103 reviews 103 reviews
47 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the resort despite some conditions that had me traveling alone. The majority of the staff made me feel quite welcome. Drinks were good and the food was good for a buffet. I did not partake in any of the other offerings as I was traveling solo. The rooms are excellent. Clean, large bed and great... More 

Was this review helpful? Yes 1
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

Thank you for taking the time to review your vacation experience! We're so pleased to hear that you had a nice stay, and particularly enjoyed the welcoming staff, drinks and food, clean accommodations and pool/beach facilities and relaxation. We hope to welcome you back again for another stay! More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(17)
  • Beach grill(16)
  • Very good(11)
  • Tree house(10)
  • Rick cafe(9)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Red Snapper(5)
  • Very nice(4)
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