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Sunset at the Palms

#9 of 89 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1,901 Reviews from our TripAdvisor Community

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Traveler rating
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142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (477)
Date | Rating
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  • All months
    (1901)
  • Mar-May only
    (605)
  • Jun-Aug only
    (447)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (495)
All months
Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed July 23 - 30. Great resort. Sharon (the manager), Seford (restaurant and bar supervisor), Javon (beach staff) and all the other employees were the best you could possible ask for. Sharon always talking to guests. Seford always giving hugs and Javon always had our beach chairs waiting and ready in our favorite spot. This was a return visit for... More 

Was this review helpful? Yes
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We visited summer of 2014 and had a excellent time. The resort is across the street from the beach. The main lobby, pool, and, sleeping quarters are tucked away in a beautiful well kept jungle paradise. The hotel has a wonderful beach property that is a few minutes walk. We met some wonderful people, ate delicious food, and had a... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

Being our first trip together I wanted a five star experience. I researched for months for the perfect romantic getaway and I have to say that Sunset at the Palms exceeded my expectations. The accommodations were exactly what I was looking for. Intimate and cozy with wonderful service. The private deck with daybed was one of the perks I had... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Crystal S for sharing review about your perfect romantic getaway vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. We always aim to go above and beyond to make guests feel right at home and it... More 

Bethel, Vermont
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an amazing week we had there!! It was incredibly relaxing, yet there was always something to do! They were so accomadating, and made you feel like royalty!! We absolutely loved the entire staff at sunset at the palms, they really made our stay extra special! We even made friends with a few of the staff members our age! Overall... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you BryarlieB13 for choosing Sunset at the Palms Resort for your recent vacation and for sharing your beautiful “Absolutely amazing week!!” review on tripadvisor. It was a pleasure hosting your stay. Thanks for highlighting our Team Members; who made your stay especially delightful. Again, thank you for taking the time to share your experience. We look forward to the... More 

atlanta ga
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

It felt like we were in the jungle. It was so awesome. The rooms were very cozy. They are individual treehouse type rooms. With so much rainforest like stuff around ur room be aware of the mosquitoes. Fyi no doors on the bathroom and its an open shower. The food was good but u can only eat the buffet during... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks GApeachNYnative for taking the time to review your “Relaxing and exotic” experience while vacationing with us at Sunset at the Palms Resort. We are also very much appreciative you sharing feedback about the cozy rooms, beach facilities, food offerings, as well as that all the employees were friendly and helpful. Looking forward to your return stay with us. More 

Saint Louis, Missouri
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm glad that I stayed at the Sunset at the Palms. If you're a single woman wanting to getaway and relax, this is the place for you. If you're a single woman wanting to meet that someone special, then look elsewhere. The property is beautiful, but it really is the staff that made my trip so special. Everyone was so... More 

Was this review helpful? Yes 8
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks April W for sharing review about your vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. Thanks for the Feedback you gave. We are always eager to hear what our Guests enjoyed and how we can improve. Thanks for highlighting our Team Members; who made your stay especially delightful. We are very... More 

common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is amazing!! We arrived at the Montego Bay airport and used Jamaican Tours Limited to travel to the resort. The drive was about an hour and a half, but my Wife and I really enjoyed it because the driver gave us so much information about the island. As soon as you step foot in the resort, you notice... More 

Was this review helpful? Yes 7
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Ryan S for sharing review about your amazing vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. We always aim to go above and beyond to make guests feel right at home and it is awesome... More 

Los Angeles, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Sunset at the Palms is a wonderful getaway hotel. It has all the coziness of a small boutique property yet is spacious enough so that you never feel that you are elbow to elbow with your fellow guests. The design of the buildings/cottages and landscaping are to die for. The rooms are especially clean including the decks and daybeds without... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Dital S for taking the time to share your beautiful tripadvisor review on your recent vacation experience. It was indeed a pleasure hosting your stay and we are all very delighted to hear of your thoughts, sharing that Sunset at the Palms is a wonderful getaway hotel, with all the coziness of a small boutique property; yet spacious... More 

West Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

These are the coolest tree house like rooms.....modern and secluded by lush vegetation.The journey begins with Kenwood meeting and greeting you. Everyone is accomadating and happy. The drinks are great...especially Alexs special...the beach is across a narrow highway with a great thatched bar and restaurant with grilled items...love this place and its people. Have been here 3 times....adults and peace... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Dkparks. Thank you so very much for sharing about your vacation experience on tripadvisor. It was truly a pleasure having you home again for another awesome stay. We sincerely appreciate your loyalty and patronage and we are very much delighted to hear that our amazing staff delivered the usual hospitality service with warmth. We look forward to the pleasure... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is unique. I don't know what to rave about first - the exceptional customer service, or the natural, peaceful ambience of treehouse style rooms surrounded by lush gardens. The hotel grounds are stunning. Even worth a visit if you're in the area. The service and friendliness of every staff we met was incomparable. Better yet, the friendliness seemed... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Ti423 for sharing about your vacation experience at Sunset at the Palms Resort. We truly appreciate you sharing such an informative review, as this is certainly helpful for us in ensuring the best value proposition for our visitors. We are always eager to hear from our much appreciated guests. We at all times endeavor to provide the best service... More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • Rick cafe(7)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Very nice(4)
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Beach (39)
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Pool (82)
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Pools (2)
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The Hotel (97)
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Treetop Suite (114)
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Treetop Villa (69)

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Other (16)
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