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Sunset at the Palms

4.0 of 5 Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Certificate of Excellence 2014
Sunset at the Palms
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Sunset at the Palms
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1,677 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lansdale, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are a hard partying, big resort type of person this is not for you. Great food, cheerful staff, awesome "tree houses". The beach was beautiful and an easy walk. Enjoyed our balcony to the fullest....full moon, the sounds of the creatures in the jungle, a view of the mountains and the breeze from them...swaying trees and a chaise... More 

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Greenville, North Carolina
1 review
3 of 5 stars Reviewed 4 days ago NEW

This was our second trip to Negril. SATP was as beautiful in person as it was in the pictures that we had seen on trip advisor. Lush tropical setting. Well maintained grounds. The "treehouse" units were open, airy, and adequately equipped. The balcony was larger than I had expereienced at other all-inclusives which was nice. Having stayed at larger "chain"... More 

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Gatineau, Canada
Reviewer
3 reviews 3 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from a lovely stay at Sunset at the Palms (12-22 Dec 14) and only have positive comments to make. Where to begin... the staff from all areas on the small, adults only resort: Reception, kitchen, security, staff at the bars, beach grill, cleaning staff, etc are all extremely helpful , respectful & friendly! They are like a little... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Carpenj. We sincerely appreciate your taking the time to share such a great feedback on your recent vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that you were very much impressed with the food offerings.and overall facilities here at Hotel. Thanks for the kind words of compliments about our Staff who created... More 

Rancho Santa Margarita, California
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sunset at the Palms is everything they promise and more. My husband and I spent the week of 12/7 - 12/14 at the resort. The resort is immaculate and stunningly beautiful. The tree house style rooms are gorgeous and so relaxing. We spent many hours enjoying the daybed on the balcony with the view of the tropical plants, flowers, birds... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks SequoiaTentCamper for choosing our Resort once again as your Vacation Destination. It was indeed a pleasure hosting your stay. We are very much appreciative your sharing review about your "Perfection from Beginning to End" vacation experience here at Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about our staff who helped to make... More 

Crystal Lake, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you are looking for ten restaurants and a dozen bars...skip this place. If you want to chill out and relax on a great beach, fresh food and wonderful staff then by all means read on. We had one snafu. We checked in on a Friday. I had made the reservation months in advance asking for a room away from... More 

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Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks kelseyk19 for your review about your "Really Great Vacation " experience here at Sunset at the Palms Resort. We are very sorry to hear that your expectations regarding request for room location was not met upon arrival.. We thank you for bringing this to our attention, as we are always looking to improve our guest experience to the best... More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

In November, 2014, we travelled to Sunset at the Palms (SATP) with another couple for a 7 day vacation. This was a first time visit to Jamaica and we really liked our resort, the beach, the excursions and the PEOPLE. We read about the expedited entry (and exit) from airport using MoBayVIP. We only opted for the service on the... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks John-Jane -Midwest for sharing your wonderful review and wealth of information about your vacation experience at Sunset at the Palms Resort. We truly appreciate you sharing such an informative review, as this is certainly helpful for us in ensuring the best value proposition for our visitors. We are always eager to hear from our much appreciated guests and learn... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent one week at this hotel. From the moment we stepped out of the van and were greeted by the hotel staff, an absolutely fantastic vacation began. Each and every hotel staff member we encountered was friendly, helpful, courteous and respectful. Our room was all that we hoped for. A true tree top experience. The grounds... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks lisanync for choosing our Resort for your Vacation Destination. Also thanks for your wonderful review about your absolutely fantastic vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that your room was all that you both hoped for; A true tree top experience.Thanks for your kind words of compliments about the beyond beautiful... More 

Millbank, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I chose this resort because we both needed a break from the stresses of our lives. We were welcomed with a drink and cool towel. The staff were so helpful and the resort itself is such a lush tropical garden of paradise that it was impossible not feel the stress of life evaporate. The tree house units... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks John K for sharing your lovely review about your most relaxing vacation experience at Sunset at the Palms Resort. We are very much delighted to hear that you enjoyed our buffet selection as well as the Lotus Leaf Restaurant and the dining options of the Chef's Table. Kindly accept our profuse apologies for the very unfortunate situation with the... More 

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd Review from Sunset at the Palms, Negril Jamacia Because we had such a fantastic time in May 2014, we were anxious to return and spend another week here, Nov. 22-28 2014. Once again we had a fantastic time, loved the food, loved the cabins on stilts concept. This trip we had a cabin all the way in the back... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Weluvdr for choosing our Resort once again for your Vacation Destination. It was indeed a pleasure hosting your stay. We at all times endeavour to provide the best service and amenities to our much appreciated guests and their satisfaction is our reward. Thank you for sharing your feedback. Also, thank you for recognizing the staff for their hospitality and... More 

Crystal Lake, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was just at the SATP last week. A very memorable trip that my lovely girlfriend and I just took. We got to the resort after being taken there from the airport by Turner Taxi ($110 Roundtrip for 2 people). We were gladly welcomed, and given some sort of pink drink. Our bags were brought to our room, and we... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks BradP555 for your review about your "Best Trip Ever" vacation experience here at Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about the room as well as the food and beverage experience. We are also very delighted to hear that you had the best birthday celebration here at Hotel. Looking forward to once... More 

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(29)
  • Beach grill(27)
  • Very good(21)
  • Rick cafe(17)
  • John Wayne(15)
  • Tree house(13)
  • Red Snapper(11)
  • Lotus leaf(11)
  • Coffee bar(7)
  • Day bed(4)

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#5 Luxury Hotel in Negril
#5 On the Beach Hotel in Negril
#6 Top resorts Hotel in Negril
#7 Spa Hotel in Negril
#7 Family Hotel in Negril
#7 Romantic Hotel in Negril

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