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Sunset at the Palms

#13 of 90 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Sunset at the Palms
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Sunset at the Palms
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1,810 reviews from our community

Traveler rating
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    404
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    19
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142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
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Halifax, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Just sitting home still thinking about how awesome SATP was. My wife and I, my mother and my wife"s parents stayed at this wonderful jungle resort from April 8 thru 15 and had a great time.My wife and I were on our honeymoon and brought along our family as well. We booked our resort through the resorts website and everything... More 

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Groton
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just left Sunset at the Palms last Saturday morning and I have to say, as we were taking off in our plane to return home, I cried tears of sadness. That is how much I loved our vacation in Jamaica. Why? Well the resort is amazing, the staff are so happy, sweet and accommodating, the food was delicious, the... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Pattie B for sharing about your “Peaceful and Relaxing” vacation experience at Sunset at the Palms Resort. We sincerely appreciate you taking the time to share your lovely TripAdvisor review. We are indeed very delighted to hear that you especially loved the intimate quality of the size of the resort. Small and classy! We are also very much appreciative... More 

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I exchange my 5 star resort to come to sunset at the palms. I had to pay an extra $2100.00us dollars along with my exchange so basically I paid about 5 thousand dollars to stay at a resort for a three star resorts. For starters the room that they put me in was all the way to the back 106... More 

Was this review helpful? Yes 2
Throop, Pennsylvania
1 review
4 of 5 stars Reviewed 5 days ago NEW

This resort was wonderful and not like staying at a hotel at all. Very quiet and alot of good food. One employee was very helpful from the first day we got there and his name was Elvis and worked in the food service. Absolutely a great asset to your company. He went above and beyond every day for us during... More 

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Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks michelle r for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing review about your “Wonderful getaway!” experience. We are very much delighted to hear that your stay was thoroughly enjoyed. Also, thanks for your very kind words of compliments about our staff, especially Elvis, who helped to make the vacation complete. Our... More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back from sunset with my husband. We had a great time. The resort is just beautiful with gardens all around and a cool Balinese style to the buildings. The rooms feel very private and are clean and comfortable. We asked to be away from the main road and were placed in 407 which was perfect. The food was... More 

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Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much csmithrulestheworld. We sincerely appreciate your taking the time to share your beautiful TripAdvisor review. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that you both had a great time. Thank you for recognizing the staff; as being courteous and professional, especially Cornelius. Thanks also... More 

North Bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husbands first vacation ever and I picked the best place to go, the resort is beautiful, food was great, everyone was helpful after the flight from hell, thanks to Air Canada! The only complaint I have was our cabin was close to the road 621 and the cars are sort of loud, well into the early hours of the... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much arlette74 for sharing review about “Best Vacation Jan 2015!!!” vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are very delighted to hear of your recognition that you picked the best place to go. At our Resort, we take pride in fulfilling the Vacation Expectations of our... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this resort! Fabulous food, private and quiet tree house like rooms, and the best staff! We are in our 50's and met couples of all ages here. Everyone loved it and all it had to offer. It is a low key resort (most entertainment ends at 11) but that's what we were looking for. The rooms in the... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you C D for taking the time to review your "Rest and Relaxation" experience while vacationing with us at Sunset at the Palms Resort. Thanks also for your kind words of compliments about the private and quiet tree house like rooms, food offerings, staff, as well as beach facilities.. It was indeed a pleasure hosting both of you for... More 

Manhattan Beach, California
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing experience. So many good things to say about the resort itself that others have also written about already. Beautiful grounds, secluded feel of the tree houses, easy access to the beach, great food and many many more good things. Will try to write more about the things that really stood out for me. The good - Staff... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks alexk333 for sharing review about your fantastic vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. Thanks for the Feedback you gave. Kindly accept our profuse apologies regarding Wi-Fi connection; which is definitely a concern. We... More 

Vancouver, BC
Top Contributor
84 reviews 84 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I LOVE this resort from bottom to top. I dont even know where to start. This resort is beautiful. Unlike most Caribbean resort look, it is all wood with this South East asian design. Totally relaxing. The garden is so well maintained and taken care of. I am not really a garden person but all the tropical plants are beautiful.... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks AgentCodyboy. We truly appreciate you taking the time to share such a beautiful review about your totally relaxing vacation experience at Sunset at the Palms Resort on tripadvisor. We are always eager to hear from our much appreciated guests and learn how we can improve on our services here at the resort. It was indeed a pleasure hosting your... More 

Providence, Rhode Island
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cant say enough about this resort. We went the very end of February into beginning of March. From the moment of arrival we felt very comfortable. The staff was very kind and accommodating. The rooms were open, airy and clean. Privacy is top notch for each guest stays in their own bungalow. Very clean and stocked fridge with beer,... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much LiviStar for sharing review about “Our FOREVER destination to Jamaica!!!” vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are very delighted to hear that from the moment of arrival you both felt very comfortable. At our Resort, we take pride in fulfilling the Vacation Expectations of... More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • John Wayne(7)
  • Lotus leaf(7)
  • Rick cafe(7)
  • Coffee bar(6)
  • Very nice(4)
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Treetop Villa (69)

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