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Sunset at the Palms

#9 of 86 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1 room 1 adult
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2,076 Reviews from our TripAdvisor Community

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Dieppe, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Satp from feb 1st to Feb 8 ,2016 Was my husband's 60 th birthday.Staff very warm Can name a few , Cornelias , who prepared a special table for the bday, Sifford at the Chef's Table, Craig at coffee bar,Lynette who helped cross the Road to beach,andrew,preparing eggs in morning always with big smile,Melissa,beach bar and everybody... More 

Helpful?
1 Thank Paul410
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Paul410. We sincerely appreciate you taking the time to share your beautiful "Beautiful,calm,enviting warm staff" TripAdvisor review. It is always a pleasure receiving feedback from our much appreciated guests. Our mission is to at all times provide our much appreciated Guests with the best possible accommodations, amenities, as well as consistent hospitality service. Thanks also... More 

atlantic province
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent a week here, and were not disappointed. Not fans of large noisy resorts, we wanted to try this adult only one; it was perfect. It has a lovely beach & quiet pool area, an amazing variety of foods, unique treetop rooms, award winning tropical gardens, no line ups, and very friendly professional staff. We really enjoyed the variety... More 

Helpful?
2 Thank beadtripper
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks beadtripper for sharing review about your vacation experience at Sunset at the Palms Resort. We are also very much appreciative of your very kind words of compliments sharing that you both were not disappointed; it was perfect. Thanks for your recognition of our very friendly professional staff, unique treetop rooms, as well as about the amazing variety of food... More 

Kenora
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is amazing. The treetop rooms are gorgeous and private. We cannot say enough about the staff. Helpful, courteous, and just a pleasure to talk with. You are treated like family. As the resort is small, you get to know everyone. The buffet food was delicious. We have NEVER enjoyed a buffet so much. Make sure you have dinner... More 

Helpful?
2 Thank KenoraDiva
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks KenoraDiva for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing "Truly wonderful" review about your experience. It is always a pleasure receiving feedback from our much appreciated guests. We are very much delighted to hear of your feedback that resort is amazing. Also, thanks for your very kind words of compliments about... More 

Fort McMurray, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I went to this resort for the 2nd time in 2 years. From the moment you get to SATP you can't help but notice the grounds. They are very well manicured. Clinton and Lyndford are the groundskeeping staff , they take pride in their work and it shows. Make sure to take the grounds tour with Clinton... More 

Helpful?
2 Thank Karen M
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Karen M. It was truly a delight welcoming both you and your husband home for another visit. Thank you for sharing about your beautiful wedding as well as wonderful vacation experience on tripadvisor. It was a pleasure hosting your Wedding. Our ultimate goal is always to create an experience of a lifetime for you our valued guests. Thanks for... More 

Leeds, England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel to relax in with beautifully tended jungle like gardens that give a very natural ambience. The noisy frogs and cicadas come to life at dusk drowning out any artificial noise of cars etc. We loved it. Even though our lodge was next to the road and we had traffic noise it was never a problem. As has been... More 

Helpful?
3 Thank yellowheron_9
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much yellowheron_9. We truly appreciate you taking the time to share beautiful tripadvisor review about your recent vacation experience at Sunset at the Palms Resort. It was certainly a pleasure hosting your stay. We at all times endeavor to provide the best service and amenities to our much appreciated guests and their satisfaction is our reward.... More 

Minneapolis, Minnesota
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just returned from a week at Sunset at the Palms and had a fantastic time, with just a few areas for improvement. This will be a pretty thorough (long) review because I want to answer a lot of the questions I had before our stay, but feel free to send me a private message if you have questions and... More 

Helpful?
5 Thank wifisker
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks wifisker for your review about your vacation experience at Sunset at the Palms Resort. We truly appreciate you sharing such an informative review, as this is certainly helpful for us in ensuring the best value proposition for our visitors. We are always eager to hear what our Guests enjoyed and how we can improve. Please accept our sincere apologies... More 

New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent a relaxing five days at SATP in late January. Most of the other reviews here have it right - this is a great choice for those who are looking for a nice quiet time to chill away from their "normal" life. The treehouse bungalow room was comfortable and clean. As a light sleeper, it took a day to get... More 

Helpful?
2 Thank Scott C
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Scott C for sharing feedback on your recent vacation experience at Sunset at the Palms Resort. It was certainly a pleasure hosting your stay .Our ultimate goal is to create an Experience of a Lifetime for you our much appreciated guests. We do appreciate Thanks for your recommendation sharing that this is a great choice... More 

Blair, Nebraska
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Out first trip to Jamaica, our travel agent booked this place for us, we are extremely happy with her choice. She couldn't have found a better place. It was perfect and the entire staff is amazing. We will definitely go back!!! Loved this place!!!

Helpful?
Thank cjsummer311
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks cjsummer311 for choosing our Resort as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. We are very much appreciative of your kind words of compliments sharing that you couldn't have found a better place and the entire staff is amazing. We certainly would love to welcome you back for another vacation... More 

Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time visiting Jamaica and I researched for MONTHS to find the perfect place for us to honeymoon. We wanted something low key and quiet (we're not big party people) - and based on the reviews, Sunset at the Palms seemed like a great place! We were not disappointed!!!!! The grounds were absolutely beautiful. The bungalow rooms... More 

Helpful?
3 Thank Samantha H
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Samantha H. Thank you so very much for sharing review about your vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear of your feedback sharing that you were both not disappointed, had a WONDERFUL time and would definitely come back!! We are also very much appreciative of your kind words of compliments sharing... More 

Kitchener, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very happy there, we had an amazing time at the piano bar, the gentleman play was engaging we sang along with him then everyone else started singing. The sand flies were brutal, even with bug spray cause you need to keep putting it on after going in water, and you tend to forget. Rooms nice, wished they got... More 

Helpful?
2 Thank KathleenFowler
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks KathleenFowler for sharing review about your vacation experience at Sunset at the Palms Resort. We are always eager to hear what our Guests enjoyed and how we can improve. We are also very much appreciative of your kind words of compliments sharing that staff are all very friendly and helpful. Looking forward to welcoming you back in the near... More 

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