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Sunset at the Palms

#9 of 89 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Sunset at the Palms
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    1,906 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (479)
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    houston
    Level Contributor
    7 reviews
    5 of 5 stars Reviewed yesterday NEW via mobile

    We visited from July 24 to 28. We had a fabulous time especially at the resort and took advantage of the excursions that were offered. The ladies at the front and excursions desks were so helpful (especially Claudette). The driver that was hired to take us to our first excursion was such a delight to talk to.. Kuddos to Sinclair... More 

    Was this review helpful? Yes
    Houston, Texas
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    Sunset at the palms is a very relaxing, small resort with tree houses. My husband and I went for a 5 day vacation in 2010. (Sorry, I'm catching up on reviews, so some things may have changed in 5 years, lol) With that said, I highly doubt they have picked up the resort and moved it, which leads me to... More 

    Was this review helpful? Yes 1
    Toronto, Canada
    Level Contributor
    8 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    Wise people have often said that you can only judge character when the person is facing adversity. With that in mind, let me start off with the (only) negative experience encountered at the resort: Upon arrival on the first night, the TV remote did not work, (which is a common problem and an easy fix). When we flipped back the... More 

    Was this review helpful? Yes 2
    Boston
    Level Contributor
    11 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    It is a beautiful resort hidden in the jungle. It's also much smaller than the big chain all inclusive with about only 80 rooms. The rooms are bungalows with a private balcony. The balconies had a daybed and a fan which made them a convenient place to veg out after a day at the beach. The beach at SotP is... More 

    Was this review helpful? Yes 1
    Texas
    Level Contributor
    10 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    Stayed June 30th – July 8th. My husband and I plan a beach vacation every year, typically in the Caribbean. We have really drifted away from the mega resorts and seek the smaller, more intimate, boutique hotels. Sunset at the Palms is exactly that with and A+ in customer service. Since the hotel only offers ~80 rooms, it’s easy to... More 

    Was this review helpful? Yes
    Texas
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed 4 days ago NEW

    Stayed July 23 - 30. Great resort. Sharon (the manager), Seford (restaurant and bar supervisor), Javon (beach staff) and all the other employees were the best you could possible ask for. Sharon always talking to guests. Seford always giving hugs and Javon always had our beach chairs waiting and ready in our favorite spot. This was a return visit for... More 

    Was this review helpful? Yes 1
    Sharon P, Manager at Sunset at the Palms, responded to this review

    Thanks dhc. It is always a pleasure receiving positive feedback from our much appreciated guests.. It was truly a delight welcoming you home for another visit. Thank you for sharing another fantastic experience on tripadvisor. Our ultimate goal is always to create an experience of a lifetime for you our valued guests. Your family sincerely appreciates your loyalty and patronage... More 

    Level Contributor
    23 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 4 days ago NEW

    We visited summer of 2014 and had a excellent time. The resort is across the street from the beach. The main lobby, pool, and, sleeping quarters are tucked away in a beautiful well kept jungle paradise. The hotel has a wonderful beach property that is a few minutes walk. We met some wonderful people, ate delicious food, and had a... More 

    Was this review helpful? Yes
    Sharon P, Manager at Sunset at the Palms, responded to this review

    Thanks bopicasso. We sincerely appreciate your taking the time to share lovely Wonderful jungle paradise!” TripAdvisor review about your memorable vacation experience at Sunset at the Palms Resort. We are very much appreciative of your kind words of compliments sharing that sleeping quarters are tucked away in a beautiful well kept jungle paradise, as well as about the delicious food... More 

    1 review
    5 of 5 stars Reviewed 6 days ago NEW

    Being our first trip together I wanted a five star experience. I researched for months for the perfect romantic getaway and I have to say that Sunset at the Palms exceeded my expectations. The accommodations were exactly what I was looking for. Intimate and cozy with wonderful service. The private deck with daybed was one of the perks I had... More 

    Was this review helpful? Yes 3
    Sharon P, Manager at Sunset at the Palms, responded to this review

    Thanks Crystal S for sharing review about your perfect romantic getaway vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. We always aim to go above and beyond to make guests feel right at home and it... More 

    Bethel, Vermont
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 1 week ago

    What an amazing week we had there!! It was incredibly relaxing, yet there was always something to do! They were so accomadating, and made you feel like royalty!! We absolutely loved the entire staff at sunset at the palms, they really made our stay extra special! We even made friends with a few of the staff members our age! Overall... More 

    Was this review helpful? Yes 4
    Sharon P, Manager at Sunset at the Palms, responded to this review

    Thank you BryarlieB13 for choosing Sunset at the Palms Resort for your recent vacation and for sharing your beautiful “Absolutely amazing week!!” review on tripadvisor. It was a pleasure hosting your stay. Thanks for highlighting our Team Members; who made your stay especially delightful. Again, thank you for taking the time to share your experience. We look forward to the... More 

    atlanta ga
    Level Contributor
    61 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    5 of 5 stars Reviewed 1 week ago

    It felt like we were in the jungle. It was so awesome. The rooms were very cozy. They are individual treehouse type rooms. With so much rainforest like stuff around ur room be aware of the mosquitoes. Fyi no doors on the bathroom and its an open shower. The food was good but u can only eat the buffet during... More 

    Was this review helpful? Yes 2
    Sharon P, Manager at Sunset at the Palms, responded to this review

    Thanks GApeachNYnative for taking the time to review your “Relaxing and exotic” experience while vacationing with us at Sunset at the Palms Resort. We are also very much appreciative you sharing feedback about the cozy rooms, beach facilities, food offerings, as well as that all the employees were friendly and helpful. Looking forward to your return stay with us. More 

    Hotel Review Summarization

    What travelers say

    • Jerk chicken(15)
    • Beach grill(14)
    • Tree house(10)
    • Very good(10)
    • Rick cafe(7)
    • John Wayne(7)
    • Lotus leaf(7)
    • Coffee bar(6)
    • Very nice(4)
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    3,291 photos of this hotel

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    Beach (39)
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    Pool (82)
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    Restaurants and Bars (96)
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    The Hotel (97)
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    Treetop Suite (114)
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    Treetop Villa (69)

    Management photos: Courtesy of the property manager

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