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Sunset at the Palms

#9 of 87 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1 room 1 adult
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Sunset at the Palms
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2,071 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just returned from a week at Sunset at the Palms and had a fantastic time, with just a few areas for improvement. This will be a pretty thorough (long) review because I want to answer a lot of the questions I had before our stay, but feel free to send me a private message if you have questions and... More 

Helpful?
2 Thank wifisker
New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent a relaxing five days at SATP in late January. Most of the other reviews here have it right - this is a great choice for those who are looking for a nice quiet time to chill away from their "normal" life. The treehouse bungalow room was comfortable and clean. As a light sleeper, it took a day to get... More 

Helpful?
2 Thank Scott C
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Scott C for sharing feedback on your recent vacation experience at Sunset at the Palms Resort. It was certainly a pleasure hosting your stay .Our ultimate goal is to create an Experience of a Lifetime for you our much appreciated guests. We do appreciate Thanks for your recommendation sharing that this is a great choice... More 

Blair, Nebraska
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Out first trip to Jamaica, our travel agent booked this place for us, we are extremely happy with her choice. She couldn't have found a better place. It was perfect and the entire staff is amazing. We will definitely go back!!! Loved this place!!!

Helpful?
Thank cjsummer311
Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time visiting Jamaica and I researched for MONTHS to find the perfect place for us to honeymoon. We wanted something low key and quiet (we're not big party people) - and based on the reviews, Sunset at the Palms seemed like a great place! We were not disappointed!!!!! The grounds were absolutely beautiful. The bungalow rooms... More 

Helpful?
4 Thank Samantha H
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Samantha H. Thank you so very much for sharing review about your vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear of your feedback sharing that you were both not disappointed, had a WONDERFUL time and would definitely come back!! We are also very much appreciative of your kind words of compliments sharing... More 

Kitchener, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were very happy there, we had an amazing time at the piano bar, the gentleman play was engaging we sang along with him then everyone else started singing. The sand flies were brutal, even with bug spray cause you need to keep putting it on after going in water, and you tend to forget. Rooms nice, wished they got... More 

Helpful?
2 Thank KathleenFowler
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks KathleenFowler for sharing review about your vacation experience at Sunset at the Palms Resort. We are always eager to hear what our Guests enjoyed and how we can improve. We are also very much appreciative of your kind words of compliments sharing that staff are all very friendly and helpful. Looking forward to welcoming you back in the near... More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I booked in for a week mid January, following suggestions from a friend and we were not disappointed. There is a lot of thought that has gone into creating this tiny resort. The layout is astonishing. Winding paths meander through beautiful landscaped jungle with little tree house duplexes scattered here and there. Ours was in the 500's... More 

Helpful?
5 Thank 211joanne
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much 211joanne. We sincerely appreciate you taking the time to share your beautiful "Awesome Everything!"TripAdvisor review. It is always a pleasure receiving feedback from our much appreciated guests. We are very much delighted to hear that both you and your husband were not disappointed. Our mission is to at all times provide our much appreciated Guests... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Pros... Beautiful grounds Very nice and clean rooms Good service Good food Good reggae band in evening Use Lloyd outside for cabbie Cons Do not get rooms by the road.. Not enough entertainment..too quiet..nothing going on during day.. Not much of a spa... Drinks were not that fancy Beach across the road..nothin fancy Do not pay for VIP on way... More 

Helpful?
1 Thank intheport
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks intheport for sharing TripAdvisor review about your vacation experience at Sunset at the Palms Resort. We are always eager to hear what our Guests enjoyed and how we can improve. Thanks also for your kind words of compliments sharing that; All in all...beautiful resort... Looking forward to welcoming you back in the near future. More 

Hamilon, ON
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 3rd time to Jamaica, first time to Negril and SATP. We are seasoned travellers and love all-inclusives. Let me say that the first couple of days at this resort we were unsure we made the right choice, but this place grew on us quickly. Flew with West Jet from Toronto, good flight and no issues. Upon arriving... More 

Helpful?
4 Thank Stacy M
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good morning Stacy, Thank you very much for your comprehensive review of Sunset at the Palms. You've made some excellent suggestions for us and some of them, like the glass on the windows, are already in progress. We are a very laid back resort, and will make some additions to our website information so that our guests do not expect... More 

Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a wonderful and very relaxing week at SATP. This resort is small and quiet and very well cared for. The staff are caring and efficient and will go out of the way to help you. Worth a mention are Yvette at the reception, Jamie at the beach, Romero operations manager and Claudette in the dining... More 

Helpful?
4 Thank Carole R
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Carole R for choosing our Resort as your Vacation Destination, as well as for sharing review about your "Wonderful laid back week" experience while vacationing with us. We are very much appreciative of your kind words of compliments sharing that staff are caring and efficient and will go out of the way to help you, as well as about... More 

Vero Beach, Florida, United States
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to this resort as an Interval timeshare exchange. As it is an All Inclusive there is the cost per person/ per day added to one's bill. As we went in height of season this was $200 per day/per person. This covers all food and drinks (non-alcoholic and alcoholic) and entertainment. Our arrival and greeting was very smoothe and... More 

Helpful?
2 Thank Liz_H_13_13
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Liz_H_13_13. We sincerely appreciate you taking the time to share Trip Advisor review about your vacation experience at Sunset at the Palms Resort. We are always eager to hear what our Guests enjoyed. We are also very much appreciative of your very kind words of compliments sharing about the food offerings, entertainment as well as... More 

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