We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunset at the Palms

#12 of 90 Hotels in Negril
Certificate of Excellence
4.0 of 5
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sunset at the Palms
Professional photos View all
Browse nearby
Sunset at the Palms
Write a Review

1,804 reviews from our community

Traveler rating
    1,233
    403
    99
    50
    19
See reviews for
140
1,208
18
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1804)
  • Mar-May only
    (571)
  • Jun-Aug only
    (384)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (495)
All months
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved this resort! Fabulous food, private and quiet tree house like rooms, and the best staff! We are in our 50's and met couples of all ages here. Everyone loved it and all it had to offer. It is a low key resort (most entertainment ends at 11) but that's what we were looking for. The rooms in the... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you C D for taking the time to review your "Rest and Relaxation" experience while vacationing with us at Sunset at the Palms Resort. Thanks also for your kind words of compliments about the private and quiet tree house like rooms, food offerings, staff, as well as beach facilities.. It was indeed a pleasure hosting both of you for... More 

Manhattan Beach, California
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What an amazing experience. So many good things to say about the resort itself that others have also written about already. Beautiful grounds, secluded feel of the tree houses, easy access to the beach, great food and many many more good things. Will try to write more about the things that really stood out for me. The good - Staff... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks alexk333 for sharing review about your fantastic vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests. Thanks for the Feedback you gave. Kindly accept our profuse apologies regarding Wi-Fi connection; which is definitely a concern. We... More 

Vancouver, BC
Top Contributor
84 reviews 84 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I LOVE this resort from bottom to top. I dont even know where to start. This resort is beautiful. Unlike most Caribbean resort look, it is all wood with this South East asian design. Totally relaxing. The garden is so well maintained and taken care of. I am not really a garden person but all the tropical plants are beautiful.... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks AgentCodyboy. We truly appreciate you taking the time to share such a beautiful review about your totally relaxing vacation experience at Sunset at the Palms Resort on tripadvisor. We are always eager to hear from our much appreciated guests and learn how we can improve on our services here at the resort. It was indeed a pleasure hosting your... More 

Providence, Rhode Island
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cant say enough about this resort. We went the very end of February into beginning of March. From the moment of arrival we felt very comfortable. The staff was very kind and accommodating. The rooms were open, airy and clean. Privacy is top notch for each guest stays in their own bungalow. Very clean and stocked fridge with beer,... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much LiviStar for sharing review about “Our FOREVER destination to Jamaica!!!” vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are very delighted to hear that from the moment of arrival you both felt very comfortable. At our Resort, we take pride in fulfilling the Vacation Expectations of... More 

Caledon, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A dream vacation, again! Their motto is certainly true "Come as guests ... stay as friends ... return as family ...".We just returned from our second stay at Sunset at the Palms March 13-21, 2015, after having fallen in love in March 2014 with the photos of tree-house style cottages in a lush garden setting, then experiencing it (it was... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks ShaShaEhMon for choosing our Resort once again as your Vacation Destination, as well as for sharing review about your experience. We are very much delighted to hear that your stay was thoroughly enjoyed… “A dream vacation, again”. Also, thanks for your very kind words of compliments about our staff who helped to make the vacation complete. Our goal is... More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My husband and I went on a belated honeymoon to Sunset at the Palms. We chose this place after our travel agent recommended it. This was our first trip to Jamaica, and our first stay at an all-inclusive. I like bullet-points rather than summaries so here I go: The Good: -Grounds are BEAUTIFUL. -Beach was nice, with clean beach and... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks IngrahamMusic for review, contents of which have been carefully noted. We are very sorry to hear that your expectations throughout your vacation experience at Sunset at the Palms Resort were not met, particularly as it relates to the food offerings as well as entertainment. Please allow us to apologize again for this experience. We thank you for bringing this... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a wonderful break at Sunset at the Palms. This place is perfect for couples who want to relax, be romantic and get away from the usual hussles and hassles of larger resorts in the area. From the moment we arrived we felt welcome and calmed after the long flight and transfer (90mins). The accommodation feels part of... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Phil B for sharing about your “Perfect place to relax“ vacation experience at Sunset at the Palms Resort. We sincerely appreciate you taking the time to share your lovely TripAdvisor review. We are indeed very delighted to hear that your vacation experience was a wonderful break. We are also very much appreciative your sharing feedback about the accommodation, food... More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived Sun March 29th, 2015 for a week and the accommodations and the staff were first-rate. There are only 85 units, mostly all for couples and it's adults only. Sunset at the Palms - SatP - is just the right size. Large enough to offer continuous incredible meals and buffets, and small enough to provide constant attentive attention. The... More 

Was this review helpful? Yes 7
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Joe M. It is indeed a pleasure receiving feedback from our much appreciated guests. We sincerely appreciate your effort, taking the time to share review on TripAdvisor. We are very much delighted to hear that we exceeded all of your expectations – this place is a gem and the real McCoy in a really nice low-key way. Thanks for... More 

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is amazing, they are very friendly and overly accommodating. I still keep in touch with some of the staff. The grounds are beyond beautiful. The food is above average for an all inclusive resort. They have a lot of traditional Jamaican dishes along with some Americanized food. I've eaten at RIU and its 100% better than that. The... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Kenneth P for taking the time to review your “One of the best places I've ever stayed at!!!” experience while vacationing with us at Sunset at the Palms Resort. Thanks also for your kind words of compliments about the staff being amazing, friendly and overly accommodating; beyond beautiful grounds, secluded rooms, grounds, as well as... More 

Perrysburg, Ohio
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Of 8-9 all inclusives this one makes my top three. Great food, people, fun. Wonderful beach has great food and drink service. Short walk cross the road is assisted by crossing guard. LOTS of beach chairs, some shade. One of the best resort beaches. Adults only, no thumpa music. Treehouse was fun. Can't say enough about this place. Would go... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks BillMiller54 for sharing your "Love this place" review on Tripadvisor. We are indeed very delighted to hear that your vacation experience at Sunset at the Palms Resort was thoroughly enjoyed. We are also very much appreciative your sharing feedback about your lovely treehouse room, as well as your very kind words of compliments about the food and beverage offerings... More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • Rick cafe(7)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,155 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2553)
Viewed
Room/suite (312)
Viewed
Pool/beach area (646)
Viewed
Hotel & grounds (417)
Viewed
Dining (162)
Viewed
View from room (176)
Viewed
Business center/function rooms (21)
Viewed
Bathroom (35)
Viewed
Family/play areas (4)
Viewed
1:52
Videos (14)
Viewed
Other (766)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (570)
Viewed
Amenities (71)
Viewed
Beach (39)
Viewed
Pool (82)
Viewed
Pools (2)
Viewed
Restaurants and Bars (96)
Viewed
The Hotel (97)
Viewed
Treetop Suite (114)
Viewed
Treetop Villa (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (5)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Room/suite (3)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question