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Sunset at the Palms

4.0 of 5 Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Sunset at the Palms
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1,635 reviews from our community

Traveler rating
    1,118
    362
    90
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    18
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134
1,068
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for our honeymoon November 10 for 1 week. I can not say I will go back. The front desk staff were great, the food was great but, at night we found it very difficult to sleep due to the nature outside tree frogs, crickets etc they were so loud and constant and being a... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is perfect if you are looking for a nice relaxing break away from it all. Lets be clear if you want loads of activities,entertainment through the night and 10 different places to eat this will not be the place for you. If however you are happy with great food,great drinks,great beach and a good room in a romantic... More

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Dazsue78 for sharing review about your wonderful vacation experience at Sunset at the Palms Resort. We truly appreciate your feedback. It was indeed a pleasure hosting your stay. Our goal is always to create a unique vacation experience for our much appreciated guests. We're also happy to hear that you enjoyed the beach, facilities and the food served at... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I loved the luxury vibe and friendly service. The food was delicious and the rooms filled with romantic touches- private outdoor lounge among these. We especially enjoyed the beach club, with our own bar, fish fry stand, loungers and stretch of beach. The beach was beautiful, the sunsets magnificent. The old school atmosphere in the evening with... More

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Daniele G for sharing review about your vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that your stay was thoroughly enjoyed and that you especially enjoyed our private Beach Property and Facilities. Also, thanks for your kind words of compliments about the service offered by our much valued Staff. Looking forward to... More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the best vacation we have had in many years. I love that it was an all adult resort and very low key. We had a lot of fun and the staff is excellent. I would recommend this to anyone looking for a low key vacation. Beware that this is not a internet user friendly resort. Don't plan on... More

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks SHNCHN12 for your review about your "Great Vacation Week" at Sunset at the Palms Resort.. We are very much appreciative of your kind words of compliments about our staff. It was indeed a pleasure hosting your stay. Looking forward to to welcoming you back home to your home away from home. More

Cary, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is our first stay in Jamaica and our only other visit was through a Cruise ship tour to Dunn River falls. I have included our thoughts on the Sunset at the Palms Resort below. Our normal choice of vacation in the Caribbean is Mexico where our home resort is but we wanted to try something different this time and... More

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Victor R for sharing your wonderful review and wealth of information about your vacation experience celebrating a very special 30th wedding anniversary at Sunset at the Palms Resort. We truly appreciate you sharing such an informative and in depth review, as this is certainly helpful for us in ensuring the best value proposition for our visitors. We are always... More

Mequon, Wisconsin
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Obviously, everyone has their own opinions, but I cannot understand the experience people could have had when they give a bad review. In my opinion, Sunset at the Palms has to be the best resort in all of Jamaica for anyone looking for rest and relaxation. My wife and I stayed here from October 24 - November 1. From the... More

Was this review helpful? Yes 20
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you billbamboo for your wonderful review and your kind words of compliments about our staff. Your great feedback is really very much appreciated and will definitely be shared with the team..It is always very special to hear from our much valued guests that our staff made such an impact on their vacation experiences, enhancing their stay, thus ensuring a... More

Sudbury, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Did not get what we booked. Food was mediocre. Staff was very friendly. Wasn't told that most of the resort was closed. No windows just shutters and screens. Got bitten by mosquitoes all over as I slept so bring bug repellent. Lizards run around in your room as you sleep and awake. Not very clean. Very small pool, a joke.... More

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Susan D for your review. We are very sorry to hear that your expectations regarding comfort of room and food were not met. We thank you for bringing this to our attention, as we are always looking to improve our guest experience to the best of our abilities. We do appreciate your kind words of compliments about the staff.... More

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Unbelievable place. The staff is incredibly friendly, happy & helpful. The food has a delightful local spin on about everything they make. There is no faking fancy food, and they don't try. It is just honest cooking, done with care. It is the best "resort food" we've ever enjoyed. The wifi/internet access sucks, but Facebook CAN wait, can't it? It's... More

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Jeff814 for review about your most laid back vacation, ever at Sunset at the Palms Resort.We do appreciate your kind words of compliments about the food.. We are very sorry to hear that your expectations regarding wifi/internet access were not met. We will be working diligently in an effort to ensure improvement of same. We are always eager to... More

St.Louis
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Every minute was perfect,the resort was beautiful,staff was amazing..friendly and personal.Food was unbelievable,beach was perfect.Can't say enough about this place.Met good people and will remember it forever.Already looking foward to coming back next year...or sooner.

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks swayberts for your review about your amazing stay at Sunset at the Palms Resort. We truly appreciate your sharing feedback about the food and facilities as well as your kind words of compliments about our staff. It was indeed a pleasure hosting your stay. Looking forward to to welcoming you back home to your home away from home. More

Fredericksburg, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sunset at the Palms is/was the Best Kept Secret in Jamaica. The design of the resort is beautiful Balinese style architecture with private Tree Top suites. The resort is a beautiful boutique resort well maintained and extremely private. Everyone was extremely friendly and we met some great people (Isabel & Sam from U.K) that made our trip that much... More

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks sportsnut33 for sharing review about your vacation experience, celebrating your very special 20th Wedding Anniversary at Sunset at the Palms Resort. We are indeed delighted to hear that your stay was thoroughly enjoyed and that you were very much impressed with the Balinese style architecture. Looking forward to seeing you next year. More

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(31)
  • Beach grill(30)
  • Very good(21)
  • Rick cafe(18)
  • John Wayne(16)
  • Tree house(14)
  • Red Snapper(13)
  • Lotus leaf(11)
  • Coffee bar(9)
  • Day bed(5)

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort

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