We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunset at the Palms

4.0 of 5 Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Hotel website
Hotel deals
Offers & Announcements
Romantic Winter Escape
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Sunset at the Palms
Professional photos View all
Browse nearby
Sunset at the Palms
Write a Review

1,713 reviews from our community

Traveler rating
    1,171
    378
    96
    49
    19
See reviews for
136
1,134
17
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1713)
  • Mar-May only
    (512)
  • Jun-Aug only
    (384)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (463)
All months
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 6 day stay. Jan. 17th thru the 23rd. We wanted to try a smaller more relaxed resort this time. This is by far the most beautiful place of all the places we have stayed at in the Caribbean to date. The architecture of the rooms,cabins,lobby and pool area are perfectly designed and surrounded by lush tropical... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Loveliy property the staff are knowledgable of the property and are very welcoming. Food was awesome lots of amenities to choose from and taste great. It like home away from home for my family enjoyed every bit of the stay there and we will be back again for sure in September for 2 weeks this time. Keep up the great... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Kenroy S for sharing such a beautiful review about your “Home Away Form Home” vacation experience at Sunset at the Palms Resort. Also, thanks for sharing that staff are knowledgeable of the property and are very welcoming, as well as that food was awesome. Looking forward to welcoming you back home to your home away from home. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We loved it! All People who work at the resort create the warm and homey atmosphere..the rest is just a bonus! I apologize for not writing all the names..it's simply impossible..RESPECT TO ALL OF YOU Clive,Alvin and Ian, you Guys made us feel like we are part of the family-we are honoured. Thank you! We can't wait to see you... More 

Was this review helpful? Yes
Sault Ste. Marie, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we walked in the lobby we loved this place. From the staff, to the accommodations,to the meals and so much more. Would recommend to everyone. We met a variety of wonderful people. Made my 50th birthday a forever beautiful memory.

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed Jan 2015 ; just back from our fifth, yes fifth visit to this Resort. In all the years we’ve travelled, we have never returned to the same place twice. That is until we found this Resort. Now after our fifth visit, we feel we owe it to the wonderful staff at the Sunset to write our first ever Review... More 

Was this review helpful? Yes 7
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Chris K for your kind Tripadvisor review and beautiful comments about your unique vacation experience at Sunset at the Palms Resort. We are very much delighted to receive such positive feedback from our much appreciated Guests. We at all times endeavor to provide the best service and amenities to our discerning clients like yourselves and... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely small hotel in quiet location just outside of negril town. Tree houses set in stunning, well kept luscious gardens. The food in the restaurant, buffet and at the beach bar was varied and all good, great omelettes for breakfast! Staff are really friendly and happy every where you go and the service is brilliant. Also rooms serviced well and... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Jo M for your very wonderful review about “Everything about this hotel was perfect!” We are happy to read that you enjoyed the hospitality of our staff We endeavor at all times to provide the best possible service and amenities to our discerning customers and their satisfaction is our reward.. Also, thanks for sharing that the food in the... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

we stayed at the sunset at the palms in negril over christmas 2014. we absolutely loved it! it's a small resort - i think about 80 rooms? so it was never crowded and each room is like a little treehouse with lots of privacy. the staff was extremely friendly and always helpful. we thought the beach across the street might... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Toronto Stacey. We sincerely appreciate your taking the time to share your Trip Advisor review about your vacation experience. So very sorry to hear that you did not partake of our room service to make your stay absolutely perfect; however, we are delighted that irrespective of same, you had a wonderful stay. Thanks for your kind words of compliments... More 

Estevan, Canada
Senior Reviewer
6 reviews 6 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were looking for a smaller, intimate, and relaxing resort where we could relax and unwind and spend some quality time together as well as get to know other guests. This is exactly what we found and were looking for. Everyone was so friendly; the staff and other guests. We met a lot of other guests, some first time Jamaica... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so much Abbie V for taking the time to write review about your recent stay at Sunset at the Palms Resort. We are indeed very much delighted that you chose to stay with us. We are also happy to hear that you were impressed with the food quality and choices, as well as enjoyed the service from our... More 

Sarnia, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked this resort because of the reviews and our desire to have a low key relaxing and restful vacation. It was a 10 out of 10. Not to say there weren't things I would have wished were different but I must say Sunset at the Palms exceeded all of our expectations. Yes, Negril is a long ride from Montego... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Shelley and All. We sincerely appreciate your taking the time to share feedback on your the most relaxing and restful vacation of our lives vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that you were very much impressed with our well appointed, wonderful rooms, as well as food offerings. Also thanks for... More 

Atlantic Beach, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was by far the most memorable vacation of my life. The resort was absolutely gorgeous, completely as advertized, if not better. The landscaping is perfect and continuously kept up, all of the of the tropical flowers and birds really make you feel like you're getting a taste of Jamaican jungle. At night you fall asleep to the lovely sounds... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Maeanne8 for choosing our Resort once again as your Vacation Destination. It was indeed a pleasure hosting your stay. We are very much appreciative your sharing review about your “Absolute dream.” vacation experience here at Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about our staff who helped to make the vacation complete,... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sunset at the Palms? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(26)
  • Beach grill(24)
  • Very good(19)
  • Tree house(13)
  • Rick cafe(13)
  • Red Snapper(11)
  • John Wayne(11)
  • Lotus leaf(10)
  • Coffee bar(7)
  • Day bed(4)

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Caribbean Online Mgt Corp., TripOnline SA, BookIt.com, Orbitz, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Sunset at the Palms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#6 Luxury Hotel in Negril
#6 On the Beach Hotel in Negril
#7 Family Hotel in Negril
#7 Top resorts Hotel in Negril
#8 Spa Hotel in Negril
#11 Romantic Hotel in Negril

3,079 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2477)
Viewed
Room/suite (298)
Viewed
Hotel & grounds (403)
Viewed
View from room (173)
Viewed
Pool/beach area (628)
Viewed
Dining (149)
Viewed
Business center/function rooms (21)
Viewed
Bathroom (34)
Viewed
Family/play areas (3)
Viewed
1:52
Videos (14)
Viewed
Other (754)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (570)
Viewed
Amenities (71)
Viewed
Beach (39)
Viewed
Pool (82)
Viewed
Pools (2)
Viewed
Restaurants and Bars (96)
Viewed
The Hotel (97)
Viewed
Treetop Suite (114)
Viewed
Treetop Villa (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (5)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Room/suite (3)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay