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Sunset at the Palms

4.0 of 5 Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Certificate of Excellence 2014
Sunset at the Palms
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Sunset at the Palms
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1,743 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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O'fallon, MO
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Sunset at the Palms 02/15 - 02/21 and had a great time. I loved the small boutique feel of the resort. The staff is wonderful, so friendly and helpfull. Clayton was our favorite bartender, though all of them were great. At first I thought our room was going to be to noisy since it was very close... More 

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Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have recently returned from Sunset At The Palms and will certainly be returning again. This was our first visit to Jamaica. We chose this hotel as it was adult only and small. If you are looking for a quiet and relaxing break this is the one! All the rooms are set amongst palms and banana trees and lovely exotic... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Lynn D. We do appreciate your taking the time to share your lovely "Great Hotel" TripAdvisor review. It is always a pleasure receiving feedback from our much appreciated guests. Thanks for the Feedback you gave; they have all been carefully noted. Your comments will definitely be shared with all concerned. We are always eager to... More 

Ottawa
Contributor
14 reviews 14 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hard to beat” Reviewed yesterday NEW Returned to Sunset at the Palms for the third year in a row in mid-January. This year we extended our stay from the usual week to 10 days. While there are literally thousands of resorts in the Caribbean, not sure if my wife and I would/will ever go anywhere else. Shuttle from the Airport... More 

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a great week long stay at Sunset at the Palms. Without repeating everything in the positive reviews available on Trip Advisor, here are a few of the highlights from our perspective: 1. The staff comes across as having enormous pride in their facility, and so many people there were helpful and friendly. The environment is low key, but... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks SteveWDC. We are indeed very delighted to hear that you both had a great week long stay here at Hotel..Thanks for your kind words of compliments about staff being helpful and friendly as well as having enormous pride executing their respective job responsibilities. Also, thanks for sharing that you were very much impressed with overall rooms and facilities. Our... More 

Durango, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sunset at the Palms earlier this month for our honeymoon and it was such a great and romantic experience. The food, accommodations, and staff were definitely five star! The wedding planner, Yvette was extremely friendly and helped us to have the most beautiful and special wedding vow renewal ceremony on the beach. If you are thinking... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Andrew C for your very wonderful review about “Best all inclusive resort in Jamaica” We are happy to read that you enjoyed the hospitality of our staff and for highlighting Yvette, who made your wedding vow renewal especially delightful. We endeavor at all times to provide the best possible service and amenities to our discerning customers and their satisfaction... More 

Mequon, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had very nice time at Sunset at the Palms. The hotel rooms and grounds were spotless. The staff was very kind and accommodating. We picked this hotel specifically because it was smaller than other resorts and were not disappointed. Our little "tree house" was tucked in the back of the property and surrounded by lots of vegetation. It was... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Sarah W.. We sincerely appreciate your taking the time to share your Trip Advisor review about your "Very nice hotel" vacation experience at Sunset at the Palms Resort. So very sorry to hear about your experience regarding frequent vendors on our Beach Property; however, we are delighted that irrespective of same, you thoroughly enjoyed your stay. Thanks for sharing... More 

Morgantown, West Virginia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Greetings. My GF and I booked our trip looking for a romantic, all inclusive get away to forget about life and winter for a while, and SATP delivered. I preregistered online and was able to book the Lotus Leaf prior to our arrival. Loleta emailed me several times and fulfilled our requests. We arrived and were greeting by Kenroy and... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you RDIvy for sharing "We loved SATP" review and your very kind comments about your vacation experience with us. Thanks for the Feedback you gave; they have all been carefully noted. Your comments will definitely be shared with all concerned. We are always eager to hear what our Guests enjoyed and how we can improve. Thank you for recognizing... More 

Erial, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me say that SATP has the friendliest staff I have ever encountered. The grounds are kept completely immaculate and the separate bungalows are clean, very updated and well kept and make you feel like a jungle princess lol The resort is small and is extremely personal, you are not just a number in a mass of people here!! The... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Nina P We sincerely appreciate you taking the time to share your lovely "Gorgeous Intimate Retreat!!" vacation experience at Sunset at the Palms Resort. Thanks for your kind words of compliments about the staff; going out of their way to accommodate you, as well as highlighting Team Members; who made your stay especially delightful. Also, thanks for sharing about... More 

Nottingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at Sunset at the palms. The resort had changed to an adults resort since our visit the year before, however children were not a problem before due to the nature of the accommodation,we also had the mini bar this time. The food is delicious,so much choice and always hot.This visit we ate lunch in the... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks JooWoo for once again choosing Resort as your Vacation Destination, as well as for sharing review about your "wonderful second visit!" experience. Also thanks for your very kind words of compliments about our staff who helped to make the vacation complete. Our goal is always to create a unique Jamaican vacation experience for our much appreciated guests. We are... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed at the Sunset at the Palms for 4 nights. We were coming from a long tour and felt welcomed from the moment we arrived. The staff were superb, always mindful of our needs and would go the extra mile to make us happy. We loved the hotel Manager's party. We thought it was a very... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you DanieleRia for taking the time to review your "Amazing Resort!!!!" experience while vacationing with us at Sunset at the Palms Resort. Thanks also for your kind words of compliments about our staff as well as the Manager's Party. It was indeed a pleasure hosting both of you for a special vacation. Looking forward to your return stay with... More 

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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(21)
  • Beach grill(19)
  • Very good(16)
  • Tree house(13)
  • Rick cafe(12)
  • John Wayne(10)
  • Lotus leaf(10)
  • Coffee bar(7)
  • Red Snapper(7)
  • Very nice(4)

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Booking.com, BookIt.com, Orbitz, Despegar.com, Odigeo and Tingo so you can book your Sunset at the Palms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#5 Luxury Hotel in Negril
#6 Family Hotel in Negril
#6 On the Beach Hotel in Negril
#7 Top resorts Hotel in Negril
#7 Spa Hotel in Negril
#10 Romantic Hotel in Negril

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