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Sunset at the Palms

#13 of 90 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1,785 reviews from our community

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    402
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139
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A unique hotel offering "tree house" accommodation, surrounded by tropical vegetation. The gardens are absolutely breathtaking, thanks to the head Gardener "Shorty". Make sure you have him take you on a tour through the gardens! The beach is across the road, but easy to get to and it is absolutely lovely. Food was great, with many theme nights. I have... More 

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Mississauga, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went here with a few of my friends for a celebration. We could not have been happier. Rooms were clean, beach was nice and plenty of things to do. However, since we were a large group, it was hard to get drinks for us all. But i know someone who gave me something called a DrinkDisc. It has 6... More 

Was this review helpful? Yes 1
Peterborough, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Second time in Jamaica - last time we were in Ocho Rios at Jewel Dunn. While we thoroughly enjoyed it there, we were disappointed that you couldn't walk the beach. The beach at Sunset at the Palms is fabulous...on 2 mile beach in Bloody Bay. Very private beach for this resort, without piped in loud disco music! No activity director... More 

Was this review helpful? Yes 4
Stockport
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited Jamaica for the first time for a week at the beginning of March, From the minute we arrived until we left this was possibly one of the best holidays we've had. Compared to West Coast Barbados, which we knew, this surpassed the accomodation. Other reviewers have high praise for the staff, and they were truly fantastic. Perhaps unfair... More 

Was this review helpful? Yes 3
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

We're elated to hear this was one of the best holidays you've ever had, from start to finish! Thank you for noting the wonderful service provided by our dedicated staff members, and for noting that you loved your great accommodations and the chef's table. We hope to welcome you back again for another fantastic stay! More 

Kansas City, Missouri
Top Contributor
103 reviews 103 reviews
47 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the resort despite some conditions that had me traveling alone. The majority of the staff made me feel quite welcome. Drinks were good and the food was good for a buffet. I did not partake in any of the other offerings as I was traveling solo. The rooms are excellent. Clean, large bed and great... More 

Was this review helpful? Yes 1
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

Thank you for taking the time to review your vacation experience! We're so pleased to hear that you had a nice stay, and particularly enjoyed the welcoming staff, drinks and food, clean accommodations and pool/beach facilities and relaxation. We hope to welcome you back again for another stay! More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just wanted to say a big thank you to all the staff at Sunset at the Palms for making our recent visit a memorable one. The resort was perfect for the R & R we were looking for. Fantastic facilities, we were originally in one of the 600 rooms, which are near the road and therefore a little noisy, but... More 

Was this review helpful? Yes 1
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

Thank you so much for taking the time to give a big thanks to our incredible staff members. It's our pleasure to serve you, and we're so pleased to hear that you got the R&R you were looking for! We're particularly pleased to hear that you loved the pool, beach, food, drink choices and entertainment. We apologize if the dim... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On our first day at the palms we greet with some lovely cocktails by the lobby both me an my husband was so happily to be in paradise for the first time out of our cold an snow country into the warm tropic after we went to the front desk an get our room in the 500 we take a... More 

Was this review helpful? Yes 2
TaneshaClarke, Manager at Sunset at the Palms, responded to this review

We were honored to read your review and hear how our lovely staff members made your stay truly special. We're so pleased to hear that the special people you met greeted you warmly and served you well during your stay. Thank you for choosing Sunset at the Palms and we look forward to welcoming you back! More 

wiltshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second visit, last in 2013, and we returned to introduce other friends. Everything just as perfect and our friends gave you 10 out of 10 and are already proposing that we return next year! Some accolade! Thank you to everyone and lovely to be 'part of the family'

Was this review helpful? Yes 1
TaneshaClarke, Manager at Sunset at the Palms, responded to this review

We're honored to have you as part of our Sunset family! Thank you for returning for a second wonderful stay, and bringing friends along as well! We're so pleased to know we were able to impress them as well and earn their return business on a future stay. We look forward to seeing you back again! More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I always research to chose our destinations and resorts. We certainly got this one right. From the moment you arrive, you are given a warm welcome. This will continue throughout your stay. The landscaped gardens are beautiful and kept tidy all day by the gardeners, including Lynford who has an abundance of knowledge. He even made me... More 

Was this review helpful? Yes 1
TaneshaClarke, Sales & Marketing Manager at Sunset at the Palms, responded to this review

We are so pleased to hear that from the moment you arrived, you knew you had booked a great trip! Thank you for noting the warm welcome provided by the staff, and the service you received throughout your stay. We're so pleased that you enjoyed the generous cocktails, room location, and beach access. We hope to welcome you back again... More 

Richmond, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband came here for a week R and R and it was the best choice for us. The place has a relax "yah man" vibe. The setting is peaceful with an option to be in the party ( close to the seven mile beach) . There was nightly entertainment at the resort till about 10 pm some nights extends... More 

Was this review helpful? Yes 1
TaneshaClarke, Manager at Sunset at the Palms, responded to this review

Thank you so much for taking the time to review your Sunset at the Palms experience. We're so pleased to hear that you loved the peaceful, relaxing vibe, nightly entertainment, friendly staff, great food and the calm beach. We hope to welcome you back again for another wonderful, romantic stay in paradise! More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(17)
  • Beach grill(16)
  • Very good(11)
  • Tree house(10)
  • Rick cafe(9)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Red Snapper(5)
  • Very nice(4)
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