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Sunset at the Palms

3.5 of 5 Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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#13 of 91 Hotels in Negril
1,583 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
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Sunset at the Palms
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1,583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Western Australia
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice rooms and surroundings...struggled with the fact that those who tipped were served like royalty.....wrong! Shorty's tour was amazing, I really enjoyed it......thankyou for your passion, Shorty! I would love to give a huge thankyou to a lovely lady.... the mature lady in the gift shop, you were beautiful, kind and not after the all almighty tip.... Food....average to good,... More

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the SATP for our honeymoon 9/6-913 and we are so glad we chose this resort! The moment you arrive at the resort, the staff welcomes you with a tropical punch and the staff is some of the friendliest I've ever seen at a resort. From the bellhop Kenroy to the security guards that help you cross the... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at sunset at the palms at the end of our honeymoon over Christmas. After reading reviews had high expectations which were definatly exceed. All the staff were extremely friendly from the moment you arrive to the sad part when you leave. We spent 9 days relaxing which was just what we wanted, but was plenty to keep anyone occupied.... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located across the street from the beach. We didn't realize this until we arrived but the beach area is owned by the hotel and they offer drinks, food, and chairs on the beach. The bungalow rooms are unique and relaxing set in a jungle-like atmosphere. The food was average for an all exclusive- negril is beautiful. It's... More

Was this review helpful? Yes 5
Fishersville, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely loved this resort!! The bungalow tree houses were spacious and blended in seamlessly with the sprawling tropical garden that is the majority of the compound. We loved having our own private deck where we could unwind and relax. The staff was incredibly engaged and helpful, always with a greeting and most times a hand picked coconut. The food and... More

Was this review helpful? Yes 3
Omaha, Nebraska
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Jamaica 8 times and Sunset at the Palms is BY FAR my favorite! We have not been able to travel back since 2008 and we can't wait to go back as we have booked our travel for 2015 back to Sunset at the Palms. I love it because it is more authentic Jamaican (which is why... More

Was this review helpful? Yes 6
Quakertown, Pennsylvania
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best vacation ever with our friends> I first want to thank Loleta who is the quest service agent, very helpful gave me all the information we needed before leaving for our vacationon July 4th week 2014.The resort was so beautiful clean and just loved the tree houses & grounds well kept.Our vacation was so great do to the employees, a... More

Was this review helpful? Yes 8
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my first all inclusive, but my expectations of food and liquor were much higher than what I experienced. When we asked why the price was so high, we were told because of "top shelf" products. However liquor selection was clearly bottom dollar. Dewers red was top shelf scotch. The buffet was filled with cheap carbs and deserts with... More

Was this review helpful? Yes 8
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a first timer to Jamaica, I was uncertain what to expect. Island is lush and tropical. The ride from Donald Sangster airport in Montego Bay to Negril is 50 miles providing amazing views of the sea. The SATP is just architecturally stunning and very different from the other resorts on the blvd. running through Negril. Staff there are friendly,... More

Was this review helpful? Yes 7
West Yorks
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I chose this resort for our honeymoon after being disappointed by the high cost of water bungalows in places like the Maldives. We wanted the sort of seclusion you get from having your own separate place and seeing as Jamaica was on my bucket list, we chose this. We weren't disappointed by even 1 aspect of this... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Jerk chicken(32)
  • Beach grill(30)
  • Very good(22)
  • Rick cafe(19)
  • John Wayne(17)
  • Tree house(16)
  • Red Snapper(13)
  • Lotus leaf(11)
  • Coffee bar(11)
  • Day bed(5)

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sunset at the Palms 3.5*
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort

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Pool/beach area (536)
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Bathroom (31)
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Amenities (71)
Beach (39)
Pool (82)
Pools (2)
Restaurants and Bars (96)
The Hotel (97)
Treetop Suite (114)
Treetop Villa (69)

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Hotel & grounds (5)
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Dining (2)
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Other (10)
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