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Sunset at the Palms

#10 of 88 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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Best prices for: 1 room 1 guest
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Sunset at the Palms
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Sunset at the Palms
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1,837 reviews from our community

Traveler rating
    1,260
    408
    99
    51
    19
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141
1,237
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (452)
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Hillsdale, Indiana
1 review
5 of 5 stars Reviewed yesterday NEW

This was our first experience with an all-inclusive resort and we will not be traveling any other way from now on! The staff was very friendly from the moment you step off the bus - they greet you with a fruit drink and a cool towel! Excellent touch! The resort is beautiful with trees, flowers, and birds everywhere - a... More 

Was this review helpful? Yes 1
Manassas Park, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at SATP for the 3rd time in 3 years. Had our dear friends with us each time and this year had another couple come with us. Nothing compares to the quiet and relaxing atmosphere that SATP provides. We were invited to a dinner with Sharon Powell - the property manager - since we return visitors. There were 4 total... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Absolutely beautiful! Very impressed with the service, everyone was so mice. Our favorite was a waiter named Craig! Would go out his way to help you :) Will definitely be revisiting in a few years, had an amazing honeymoon. The bungalows definitely beat a hotel room any day. Also the adults only was great, we love kids but for your... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Jamie N for taking the time to review your experience while vacationing with us at Sunset at the Palms Resort. Thank you for recognizing the staff for their great hospitality; and for highlighting Craig, who made your stay especially delightful. Our goal is always to create a unique Jamaican vacation experience for our much appreciated guests. It was indeed... More 

Spartanburg, South Carolina, United States
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I just returned from a week long vacation at Sunset at the Palms (5/16/15- 5/22/15). I can't honestly say there was anything that I didn't like about this hotel. I would like to give a better description of the food that was offered. The buffet is fantastic. Breakfast included fresh fruit, yogurt, bacon, sausage, potatoes, frittata, waffles,... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Amanda M for sharing lovely “Romantic getaway” review about your recent stay at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our valued clients. We are indeed very delighted to hear that your expectations were exceeded and that your stay was thoroughly enjoyed. We are also very much appreciative of... More 

Old Town, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First of all let's just say Sunset at the Palms is heaven. The staff are very accommodating and friendly. The grounds are very well kept and beautiful. Seemed you were the only ones there, even though the property was quite large. If you are looking for a lot of people in a small or large place, keep looking because this... More 

Was this review helpful? Yes 4
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Kevin and Eve S. It is always a pleasure receiving feedback from our satisfied guests. We truly appreciate you sharing such an informative review, as this is certainly helpful for us in ensuring the best value proposition for our visitors. We are always eager to hear from our much appreciated guests. We at all times... More 

Bath, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in April for two weeks and flew Virgin Atlantic Premium Economy ...which was excellent. We stayed in Lodges (tree houses) on stilts amongst the trees and foliage it was magic. Birds were flying around us....just brilliant, living with nature! These lodges were luxury, everything you could want, fridge was topped up every day free of charge, tea... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Trevor W for sharing review about your “Two weeks in paradise!!” vacation experience at Sunset at the Palms Resort. We are always eager to hear from our much appreciated guests. We at all times endeavor to provide the best service and amenities to our much appreciated guests and their satisfaction is our reward. We are indeed very delighted to... More 

Florida
Top Contributor
116 reviews 116 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful beach, beautiful gardens why go anywhere else. Private cottages. Food was okay nothing special. Wish they had a non-alcohol option. Airport not to welcoming. Jamaica sometimes forgets what tourism does for their country. Took a taxi outside the resort twice. Felt ripped off each time. But free tours by the resort were great would go again.

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks donsallstar for sharing review about your vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our much appreciated guests. We are always eager to hear what our Guests enjoyed and how we can improve. Kindly accept our profuse apologies regarding experience encountered at the Airport as well as with the Taxi Service.... More 

Burnsville, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed our 4 night stay at SATP. The rooms were fantastic! I was a little worried about them having only shutters and no glass in the windows, but it turned out not to be a problem, and we loved hearing nature right there! Our house was at the end of the property, and we loved being back there, wandering... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks kat61378. We truly appreciate you taking the time to share review about your relaxing and peaceful vacation experience at Sunset at the Palms Resort on tripadvisor. We are always eager to hear from our much appreciated guests and learn how we can improve on our services here at the resort. It was indeed a pleasure hosting your stay. Also... More 

Spotsylvania, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Sunset at the Palms was an incredibly relaxing peaceful place. There was live entertainment to enjoy nightly. The food was tasty and had a wonderful variety. The staff was extremely helpful and welcoming. We can't wait to come back!

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Jolene22551. We sincerely appreciate your taking the time to share lovely TripAdvisor review about your vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that Sunset at the Palms is an incredibly relaxing peaceful place. Thank you for recognizing the staff... More 

Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from 4 wonderful days at SATP. The resort is small, intimate and really lovely. Our cabin was located near the road (602), but to be honest the sound of any cars passing by did not disturb us at all. We were busy listening to the sounds of nature coming in through the screened windows. Every single staff... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks BenTheJammer for “Outstanding!”Trip Advisor review about your vacation experience at Sunset at the Palms Resort. We are also very much appreciative your sharing feedback that the resort is small, intimate and really lovely and that you really loved everything about this property and would definitely return. Also, thanks for your very kind words of compliments about the food offerings... More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • Rick cafe(7)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Very nice(4)
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