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Sunset at the Palms

#9 of 89 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1,868 Reviews from our TripAdvisor Community

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Traveler rating
    1,284
    414
    100
    51
    19
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141
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1868)
  • Mar-May only
    (605)
  • Jun-Aug only
    (414)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (495)
All months
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just got back from one week at SATP and we were so pleased that we chose this resort. From the rooms to the food to the beach and the grounds, everything was close to perfection. The attention to detail at this resort is impressive. For example, the food is always fresh and the buffet changed themes every night to... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Eliedeb4411 for sharing all the fantastic highlights from your amazing "Perfect for romance!!!” week stay at Sunset at the Palms Resort. We are indeed very delighted to hear that you both were so pleased that you chose this resort and that everything was close to perfection, you both will definitely be returning to this little slice of paradise. Thanks... More 

McKinney, Texas, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose SATP because of an exchange with Interval International, but we'll go back because the resort was fantastic! Our stay was from 6/6/15 to 6/13/15. The staff were attentive and friendly, the rooms were huge and very clean, and the resort grounds were immaculate. Amenities galore, including pool and beach towels, so there's one less thing to pack. We... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Laurie L. We sincerely appreciate you taking the time to share TripAdvisor review about your vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that the resort was fantastic; large enough to have plenty of privacy, small enough to meet new people from all over the world. We are also very much appreciative... More 

Arrington, Virginia
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

SATP is fantastic. Not your typical resort. Staff treats you like you are friends. From the check-in to grounds people...great attitudes. If you go with the right frame of mind, the experience will "wow" you. Not plush, but definitely relaxing.

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks timburn8 for sharing “Great!” review about your vacation experience at Sunset at the Palms Resort. Thanks also for your recognition of our staff. We certainly would love to welcome you back for another relaxing vacation soon! More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We chose SATP online for 3 reasons; TripAdvisor Award, adults only and only 85 units. We weren't disappointed! Absolutely beautiful tropical setting with excellent, super friendly service. Great selection of local food ( not one of those Asian/Italian/Steak house food court type resorts). Private beach with a grill and bar. Quiet, lush with a subtle Asian influence in the architecture... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks DJMSEH for sharing “An Oasis” review about your vacation experience at Sunset at the Palms Resort. We sincerely appreciate you taking the time to share that you both were not disappointed. We are also very much delighted to hear that your vacation experience was a memorable one. Thanks for sharing about the architecture, excellent, super friendly service, food offerings,... More 

Brooklyn, New York
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Sunset at the Palms is a great resort if you are looking for peace and quiet. The layout of the resort is so beautiful from the tree houses to the landscaping. It is a smaller resort in terms of how many people are there which is great if you are looking for a quiet peaceful vacation. The room itself is... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Ashley B for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing review about your stay. Also, thanks for your very kind feedback sharing that Sunset at the Palms is a great resort if you are looking for peace and quiet. At our Resort, we take pride in fulfilling the Vacation Expectations of... More 

RI
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

LOVE SAP..we have been 3 times and will be back! Service is perfect..always there but never hovering..always ready to help you have the best time Ever!!! Hi to Christine..see you soon. Oh, for the best private driver..definitely hook up with Eric right outside and see the Island!! We used him every time for excursions and ride to airport...go here and... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you mynails3 for sharing review about your vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our staff; and your feedback that Service is perfect, as well as for highlighting Christine, who made your stay especially delightful. We certainly would love to welcome you back for another vacation soon! . More 

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been here 3 times and simply love the resort, the lush landscaping and upkeep that they do. The people have always been more than courteous. This time I was celebrating a birthday and engagement and our maid, upon request of my fiancé , while I was out made up our room beautifully with flower petals all over the... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks feline21. Thank you so very much for sharing about your vacation experience on tripadvisor. It was truly a pleasure having you home again; for another amazing stay, celebrating your birthday and engagement. Congratulations!!! We sincerely appreciate your loyalty and patronage and we are very much delighted to hear that our amazing staff made such a wonderful impression upon you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I visited Sunset at the Palms to celebrate our 10 year anniversary. We wanted something small, quiet, and all inclusive and we hit the jack pot. The resort is beautiful. We loved that all the rooms were little bungalows with thier own balconies - it gave us privacy. The resort is small and that gave us lots... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Kristin & Carl C. We sincerely appreciate your taking the time to share your “GREAT!!!!” Trip Advisor review. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that you had a great time. Thanks also for your kind words of compliments sharing that resort is... More 

Rosedale, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our group of 10 people stayed at SAP from June 11th thru 18th. Our group has traveled to Mexico and the Dominican Republic several times. This was our groups first, but not last, trip to Jamaica. We chose SAP because of the excellent reviews it received from the majority of people on Trip Advisor. The resort lived up to its... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Gerry D. The Management and Team Members here at Sunset at the Palms Resort, would like to thank you and your group for choosing our Resort for your recent Vacation Destination. Thank you for taking the time to share your beautiful tripadvisor review on your recent vacation experience. It was indeed a pleasure hosting the stay of the group... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this resort for a wedding, last month. The service and hospitality of the staff were excellent! I would recommend this adult-only resort for couples looking to get away or a girls trip out of town. Additionally, the wedding coordinator was attentive to our wants and needs. If the opportunity presented itself, I will definitely stay again!

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Shalonda G for sharing your “Excellent Resort and Service” review about your vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our staff; and for highlighting the wedding coordinator, who made your stay especially delightful. We certainly would love to welcome you back for another vacation soon! More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • Rick cafe(7)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Treetop Villa (69)

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