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Sunset at the Palms

#9 of 89 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
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1,863 Reviews from our TripAdvisor Community

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Traveler rating
    1,279
    414
    100
    51
    19
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141
1,261
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1863)
  • Mar-May only
    (605)
  • Jun-Aug only
    (409)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (495)
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RI
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

LOVE SAP..we have been 3 times and will be back! Service is perfect..always there but never hovering..always ready to help you have the best time Ever!!! Hi to Christine..see you soon. Oh, for the best private driver..definitely hook up with Eric right outside and see the Island!! We used him every time for excursions and ride to airport...go here and... More 

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you mynails3 for sharing review about your vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our staff; and your feedback that Service is perfect, as well as for highlighting Christine, who made your stay especially delightful. We certainly would love to welcome you back for another vacation soon! . More 

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have been here 3 times and simply love the resort, the lush landscaping and upkeep that they do. The people have always been more than courteous. This time I was celebrating a birthday and engagement and our maid, upon request of my fiancé , while I was out made up our room beautifully with flower petals all over the... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks feline21. Thank you so very much for sharing about your vacation experience on tripadvisor. It was truly a pleasure having you home again; for another amazing stay, celebrating your birthday and engagement. Congratulations!!! We sincerely appreciate your loyalty and patronage and we are very much delighted to hear that our amazing staff made such a wonderful impression upon you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I visited Sunset at the Palms to celebrate our 10 year anniversary. We wanted something small, quiet, and all inclusive and we hit the jack pot. The resort is beautiful. We loved that all the rooms were little bungalows with thier own balconies - it gave us privacy. The resort is small and that gave us lots... More 

Was this review helpful? Yes
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Kristin & Carl C. We sincerely appreciate your taking the time to share your “GREAT!!!!” Trip Advisor review. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that you had a great time. Thanks also for your kind words of compliments sharing that resort is... More 

Rosedale, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our group of 10 people stayed at SAP from June 11th thru 18th. Our group has traveled to Mexico and the Dominican Republic several times. This was our groups first, but not last, trip to Jamaica. We chose SAP because of the excellent reviews it received from the majority of people on Trip Advisor. The resort lived up to its... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello Gerry D. The Management and Team Members here at Sunset at the Palms Resort, would like to thank you and your group for choosing our Resort for your recent Vacation Destination. Thank you for taking the time to share your beautiful tripadvisor review on your recent vacation experience. It was indeed a pleasure hosting the stay of the group... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this resort for a wedding, last month. The service and hospitality of the staff were excellent! I would recommend this adult-only resort for couples looking to get away or a girls trip out of town. Additionally, the wedding coordinator was attentive to our wants and needs. If the opportunity presented itself, I will definitely stay again!

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Shalonda G for sharing your “Excellent Resort and Service” review about your vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our staff; and for highlighting the wedding coordinator, who made your stay especially delightful. We certainly would love to welcome you back for another vacation soon! More 

missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort was so private, peaceful and beautiful! We LOVED it! The service is phenomenal and the tree house bungalows were great. If you are looking for a secluded, intimate experience then look no further than Sunset at the Palms!

Was this review helpful? Yes 1
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you erin2288 for choosing Sunset at the Palms Resort for your recent vacation and for sharing your beautiful review on tripadvisor; It was a pleasure hosting your stay. We do appreciate your kind words of compliments about resort being private, peaceful and beautiful, the tree house, as well as phenomenal service. Again, thank you for taking the time to... More 

Bronx, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very romantic and calm honeymoon vacation spot for adults. The individual cabins afford privacy and freedom. The couples massages were excellent and professional. The food was excellent, although the soups were under seasoned. Overall the price met the value and ai would definitely recommend this vacation resort and will visit it again.

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Carole E. We sincerely appreciate your taking the time to share lovely TripAdvisor review about your vacation experience at Sunset at the Palms Resort. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that you would definitely recommend this vacation resort and will visit again. We look forward to... More 

center, texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Really enjoyed our stay at sunset. The rooms are nice and I liked the tropical feel. The staff was good, with any resort some went the extra mile and really seem to enjoy the job. The food was good, not over the top, but very decent. I would like to see a bit more activity offered. If your looking to... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks texastravelers18 for sharing review about your vacation experience at Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. Thanks for the Feedback you gave. We are always eager to hear what our Guests enjoyed and how we can improve. We are very much appreciative of your kind words of compliments about the staff, food offerings,... More 

So Cal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First want to thank all of the previous persons who posted reviews and helped me make the right decision in choosing SATP. It lived up to all the nice things that have been said about it. From the landscaping, the food, the room, the entertainment and most important the workers! From our arrival till the day we left there was... More 

Was this review helpful? Yes 2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks nymaldo27 for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing review about your stay. We are very much delighted to hear that from your arrival till the day you both left, there was an ever ending charisma to this resort. At our Resort, we take pride in fulfilling the Vacation Expectations of... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Small resort, quite, nice beach across the street. If you like all night partying not the place for you. If you like good food, nice staff and a relaxing time, good place for you. We went to another big name resort for a wedding and couldn't wait to get back to Sunset at the Palms. The grounds at Sunset at... More 

Was this review helpful? Yes 3
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much John17208. We sincerely appreciate your taking the time to share your beautiful TripAdvisor review. It is always a pleasure receiving feedback from our much appreciated guests. We are indeed very delighted to hear that you had a relaxing time. Thanks also for your kind words of compliments about the good food, nice staff, beautiful grounds,... More 

Hotel Review Summarization

What travelers say

  • Jerk chicken(15)
  • Beach grill(14)
  • Tree house(10)
  • Very good(10)
  • Rick cafe(7)
  • John Wayne(7)
  • Lotus leaf(7)
  • Coffee bar(6)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,214 photos of this hotel

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Amenities (71)
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Beach (39)
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The Hotel (97)
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Treetop Suite (114)
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Treetop Villa (69)

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Room/suite (3)
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Other (12)
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