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Couples Swept Away

4.0 of 5 Norman Manley Blvd | PO Box 3077, Negril, Jamaica
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#18 of 91 Hotels in Negril
3,576 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Couples Swept Away
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3,576 reviews from our community

Traveler rating
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elba, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We came to Swept Away for our Honeymoon and we miss it already. We arrived on a Monday with no issues. The Couples lounge at the hotel is great. You can get a beer and relax while you wait for the bus. The trip to the resort was about 1 1/2 hrs long. My only complaint was when we stopped... More

Was this review helpful? Yes 1
Brighton, Michigan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

First Of All. I was disappointed that I did not select this hotel when I first booked our honeymoon because of some of the posts I read on here… We booked our honeymoon at Negril and moved to Swept Away. We did a day pass and came over to the hotel to see what it was like and fell in... More

Was this review helpful? Yes 3
Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The name of this resort in Negril, Jamaica along Seven Mile beach is spot on. This was our second trip to Couples Swept Away and our tenth to a Couples property. Everything from the food, drinks, service, rooms and beach was absolutely wonderful. The resort itself is beautiful, tropical and well maintained. The staff is friendly and engaging. We stayed... More

Was this review helpful? Yes 1
chicago, il
Contributor
17 reviews 17 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose to return in 2014 because of the amazing trip we had in 2013. I have to say this year was quite a bit of a disappointment. The check in was incredibly slow.....too slow, and it wasn't for lack of staff availability it was VERY slow moving staff members. Busy talking to each other and/or talking on the phone.... More

Was this review helpful? Yes 12
Abraham I, Owner at Couples Swept Away, responded to this review

Dear donnasup, Thank you for returning to Couples Swept Away and providing your second review. Great photos by the way. Let me start by apologizing on behalf of Couples Resorts for any inconvenience during your last stay. I have been informed that our US office will be getting into contact with you as soon as possible. We are glad some... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
1 review
1 of 5 stars Reviewed 3 days ago NEW

Hello, my fiance and me, staid in Couples Swept Away Negril, check in day 4 of July of 2014 and check out 10 of July. We booked 6 nights in the ocean verandah suite, and the first night from the managment informed us there was a problem with our room (they didn't specify which one ), and for the first... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I went to swept away to celebrate my birthday and enjoy each other ..the min we arrived the staff made us feel like family Marlene Haye, the bartender and kimron, in entertainment made my day special with a cake prepared just for me .. The band mentioned my birthday and sang for me.. Each morning for breakfast... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at Couples Swept Away. The beach is great. We really enjoyed the tennis courts and excursions. Our first room smelled liked someone chainsmoked in it right before we arrived. Our second room was good.

Was this review helpful? Yes 3
Gainesville, Fl
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

It is with a heavy heart that I post this review about our very disappointing fourth return to Couples Swept Away. As Couples repeaters, we have praised CSA to everyone we know as the best vacation destination. It is the only resort we have returned to time after time. Unfortunately, things were dramatically different during our last visit, and we... More

Was this review helpful? Yes 10
Abraham I, Owner at Couples Swept Away, responded to this review

Dear GatorGrrl352, Thank you for returning to Couples Swept Away for a 4th visit. As you know, we put great emphasis on our relationship with loyal guests. Couples Resorts extends it’s sincere apologies for your last stay falling short of your expectations. Gathering points from your review, your main concern seems to be Couples Swept Away’s overall customer service in... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was accommodating and friendly as they always have been. The location is perfect. You can do as much or as little as you want. The location is perfect and the staff does everything imaginable to make you relaxed. I will definitely go back a fourth time. My only complaint was the food at the cabana grill. It was... More

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

FIRST - Listen to all the reviews!! Couples Swept Away is amazing. Fruit kabobs and drinks served on the beach, super tasty food at all the restaurants, snorkeling & water activities & sunset cruises included, super great staff, your room freshened up twice a day........ Things that were super awesome - Included Catamaran cruise at sunset up to Rick's cafe... More

Was this review helpful? Yes 24
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Hotel Summarization (Beta)

What travelers say

  • Very good(81)
  • Catamaran cruise(70)
  • Martini bar(34)
  • Cabana grill(28)
  • Beach bars(27)
  • Great time(22)
  • Fish tacos(18)
  • Sports complex(18)
  • Glass bottom boat(17)
  • Room service(15)

Additional Information about Couples Swept Away

Address: Norman Manley Blvd | PO Box 3077, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Couples Swept Away 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Couples Swept Away Negril
Couples Swept Away Hotel Negril
Jamaica Couples Swept Away
Swept Away Resort
Negril Couples Swept Away
Swept Away Negril
Couples Swept Away Jamaica
Couples Negril

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