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Couples Swept Away

#18 of 89 Hotels in Negril
Certificate of Excellence
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Norman Manley Blvd, Negril, Jamaica
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4,098 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elizabethtown, Kentucky
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

I will start with saying this trip did not live up to our expectations from reading all of the previous reviews. I do not think we have extremely high expectations. However, we have travelled to multiple Caribbean islands and throughout Mexico, so we are quite familiar with all-inclusive resorts. I will try to keep this short, to the point, and... More 

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London, United Kingdom
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed yesterday NEW

Better than sandals for food and drink and hospitality. The people, staff etc are amazing. Nothing is a problem. Free boat trips were fantastic. Lived this hotel. Have oceanfront suite. Amazing, beach far fight outside. Grey goose vodka, top notch. Feathers restaurant was world class. And the Thai was good too. Amazing cocktail bar in the Thai. Brilliant bonfire shows.... More 

Was this review helpful? Yes 2
SCOTLAND
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let me declare that I will be in this hotel over this coming Christmas & New Year for the 11th year running so you might say that my review will be biased...not so... This hotel is more than the sum of its parts,there are more luxurious hotels in Jamaica,there are other hotels on great beaches in Jamaica...but,this hotel has a... More 

Was this review helpful? Yes 8
Norwich, United Kingdom
3 of 5 stars Reviewed 6 days ago NEW

The overall value of the resort is in line with the Caribbean's hotels falling in this category. The only thing left us really disappointing was the room quality. I mean, rooms are large and have standard furniture, so they're not bad but we had the unlucky to stay in a room in building 1 ( you can find it on... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
3 of 5 stars Reviewed 6 days ago NEW

The overall value of the resort is in line with the Caribbean's hotels falling in this category. The only thing left us really disappointing was the room quality. I mean, rooms are large and have standard furniture, so they're not bad but we had the unlucky to stay in a room in building 1 ( you can find it on... More 

Was this review helpful? Yes 6
Abraham I, Owner at Couples Swept Away, responded to this review

Dear Alberto A, Thank you for spending two weeks with us at Couples Swept Away. We appreciate your feedback. Sorry to hear about the noise factor in your room. Our front desk team located your reservation and checked the room category you stayed in. Noise level was normal and no similar complaints have been made by other guests. It was... More 

Orange, California
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to admit I was a little worried about our stay as we are used to the 5 start resorts in the Cancun area of Mexico. My husband wanted to try something new and different and CSA did not dissapoint . We arrived early around 1 pm via chartered flight with Airlink. After traveling since late the night before,... More 

Was this review helpful? Yes 6
Phoenix, Arizona
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This was mine and my husbands 4th trip to Jamaica and our first stay at CSA. We travelled with another couple from AZ and spent our first night in Miami to help us adjust to the time difference and avoid the dreaded red eye flight. There is a hotel right inside the terminal at Miami Airport. Very convenient and fine... More 

Was this review helpful? Yes 10
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

For a premium all-inclusive, you'd think they'd always have enough chaise lounges with cushions on the beach, but this was not the case. My sister had to go out early in the morning to save some for the 4 of us. I will say that the staff is very friendly and ready to satisfy your needs. The desserts are amazing,... More 

Was this review helpful? Yes 2
Long Island, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got home from 7 days and 6 nights there. We had a partial ocean view room on the first floor. The resort is beautiful and we were very impressed with all of the food--even the presentation of it. Staff were all very friendly. Everyone seemed so happy there. My wife surprised me as she was planning for months us... More 

Was this review helpful? Yes 3
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for about a week in July for our babymoon. The resort, staff, food, and especially the water sports were great! Julian, one of the watersports personal was very informative and funny, we went snorkeling and did the glass bottom boat with him. The beach of course was beautiful like everyone mentions and we had no problems getting... More 

Was this review helpful? Yes 2
Abraham I, Owner at Couples Swept Away, responded to this review

Dear Arcadia624, Thank you for staying with us at Couples Swept Away. We were glad to read you enjoyed our resort but upset to hear about the hammock. Since then, we have inspected our hammocks and all seem to be in good order. Please accept our apologies for this unfortunate incident. Sincerely, Abraham Issa More 

Hotel Review Summarization

What travelers say

  • Catamaran cruise(25)
  • Very good(21)
  • Cabana grill(5)
  • Martini bar(4)
  • Garden verandah Suite(3)
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