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Opening Date:Summer 2015 This hotel is not yet officially opened to the public. Customers staying at the hotel before the official opening date may still submit reviews. Hotel content is provided by the sponsor.

Moon Palace Jamaica Grande

Main Street | P.O. Box 100, Ocho Rios, Jamaica
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Moon Palace Jamaica Grande
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4,732 Reviews from our TripAdvisor Community

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Traveler rating
    1,055
    1,689
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    417
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,313)
Date | Rating
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  • English first
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  • German first
  • Greek first
  • Italian first
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There are newer reviews for Moon Palace Jamaica Grande
See the most recent reviews
Montana Mines, West Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 21, 2009

This is a beautiful place on the beach, but the beauty is only on the outside looking in. Everybody has their hand out for money. They'll actually wait with their hands literally out, like they want to embarass you into coughing up cash, or something. The people are R-U-D-E, especially the women at the check-in. Drinks and food are really... More 

Was this review helpful? Yes 3
usa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 20, 2009

The hotel was okay, but the staff at the Sunset Jamaica Grande made our vacation fun, memorable and exciting. I traveled with 7 friends this August and we were pleasantly surprised by the staff at the hotel. Francine, the entertainment coordinator, was amazing. She was friendly, outgoing and motivated us to get involved in the poolside activities. As soon as... More 

Was this review helpful? Yes 3
sheena28
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 19, 2009

This resort had a good number of activities but the staff was rude, the rooms were filthy and the food wasn't all that. There were ants everywhere. Also, the casino was small and half of the machines were broken

Was this review helpful? Yes 4

Travelers are raving about these Ocho Rios hotels

Iberostar Paraiso Del Mar
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 19, 2009

My husband, 13 year old daughter and I traveled to Sunset Jamaica Grand Ocho Rios with another family, husband, wife and 11 year old daughter from June 30 to July 5, 2009. Now I assure you I am not a particularly picky person. We have vacationed at Atlantis in Paradise Island Bahamas, Iberostar in Rivera Maya in Cancun, the Westin... More 

Was this review helpful? Yes 9
Toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2009

There aren't enough words to explain the Sunset Jamaica Grande except that it is absolutely awsome. We went twice this year and will return in December. It's not the Royal Palace but if it were, we wouldn't go there. It's clean and in a perfect location. The price is very reasonable. The food is great. The staff is absolutely amazing.... More 

Was this review helpful? Yes 3
Shiner, Texas
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 17, 2009

Got into Mobay,customs was a bezze.Finished the remodel of the airport.Looks VERY nice!Got a private transfer from a GOOD friend Steve.Our driver name is Samson,was GREAT and very on time!Very nice ride.roads completed all the way.Anyway got to the SJG,greeted with cold punch.Waited in checkout for about 30 min.We got there alittle bit after bus got there.Got the bags took... More 

Was this review helpful? Yes 5
Edmonton
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 16, 2009

I came on here to look at some pics of this hotel because I have such fond memories of it. I was really surprised to see some negative reviews so felt I had to write my review. This was a really beautiful hotel, the food and drinks were amazing, the staff were so friendly, and we had everything we could... More 

Was this review helpful? Yes 5
Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 14, 2009

See review on August 12th indicating major damage to this resort. If this review was honest, would the resort not require a closure for repairs? Someone needs to take responsibility for this report from British family before the rest of us would rebook this location.

Was this review helpful? Yes 3
Sheffield
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 14, 2009

If you allow yourself to believe some of the really negative reviews regarding this hotel you might think that you had booked into hell on earth. Well let me tell you, it proves the point, that some people take great delight in complaining about anything and everything. As far as the Jamaica Grande is concerned, we feel that most of... More 

Was this review helpful? Yes 5
Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 13, 2009

My husband and I spent our honeymoon at the resort the week of April 8th, 2009. Firstly, getting off the plane and going through customs was horrible and hectic. The airport is hot and small and lots and lots of people so be prepared to just be patient. The transfer van was small but okay. The ride was 2 1/2... More 

Was this review helpful? Yes 1
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