We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Moon Palace Jamaica Grande

Main Street | P.O. Box 100, Ocho Rios, Jamaica
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Moon Palace Jamaica Grande
Professional photos View all
Browse nearby
Moon Palace Jamaica Grande
Add Photo Write a Review

4,740 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,056
    1,692
    1,005
    567
    420
See reviews for
1,609
1,482
75
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,313)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4740)
  • Mar-May only
    (1430)
  • Jun-Aug only
    (1081)
  • Sep-Nov only
    (818)
  • Dec-Feb only
    (1411)
All months
There are newer reviews for Moon Palace Jamaica Grande
See the most recent reviews
Edmonton
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 7, 2015

it was a good hotel. average looking, nice pools. No bottled beer on site, but lots of appletons rum. the locals would deliver a 6 pack if you gave them like 10usd or so to bring you a sixer.. In town it was great. although they will hover around you and follow you. pretty much place wrist bands or anklets... More 

Was this review helpful? Yes 1
London, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 27, 2015

The staff at Sunset Jamaica were amazing. Shout out to Ralston at the bar! The buffet and food was great, and I'm a picky eater. There was always something that I enjoyed, which was a bonus for me. Lots of pools to choose from, there was always an area that wasn't busy. I would go back in a heart beat!

Was this review helpful? Yes 2
Merritt, Canada
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 13, 2015

Sorry for the late review. My husband and I went to Jamaica for the second time in June of 2014. We returned for 1 week to Negril to catch up with some people we met there. We decided to venture to Ocho Rios for the last week as there was activities that we wanted to do. We stayed here for... More 

Was this review helpful? Yes 4

Travelers are raving about these Ocho Rios hotels

Bronx, New York
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 3, 2015

The hotel was great! property was clean and well kept. The only issue I had was the food,which wasn't too good at all, overall its a nice place to relax and chill. Currently the hotel is closed and is under construction, I am excited to see the changes after its all done.

Was this review helpful? Yes
Tucson, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed April 3, 2015

We were scheduled to stay March 11 - 18, 2015. When calling to verify our transportation I was told about the late opening and that someone from Palace will call to reschedule. With only a few week before travel I call several times and did not get a response until I sent a scathing e-mail to member services. After much... More 

Was this review helpful? Yes 19
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here with a friend back in April 2012. Had a blast! Our room had been renovated recently, but was nothing special. We were in the North tower with a view of the bay, several floors up. Great view, comfortable beds. We were out touring almost every day, but spent every morning and evening at the resort. Great food, great... More 

Was this review helpful? Yes 3
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed March 31, 2015

We are Palace Elite members and were approached by Palace to book at the new Moon Palace Jamaica Grande. The hotel was supposed to open in February so we booked for March. Less then 3 weeks prior to our arrival date we received an email stating it wouldn't be opening and they would be in touch to help us arrange... More 

Was this review helpful? Yes 26
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed at SJG in April of 2014 with our 4 teenagers and we all loved it! The multiple pools and water slide were a big hit with the kids, and we loved the food, the people and the location - you step off the hotel grounds and into downtown Ochy. We enjoyed wandering around town and never had any... More 

Was this review helpful? Yes 4
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 23, 2015

My friends and I visited here in 2013 and it was amazing. The staff was friendly, the food was amazing and lots and lots of drinks! The rooms were very spacious and clean with good channel selections. The beach area was great with good music playing ll the time. A very fun atmosphere.

Was this review helpful? Yes 3
Winnipeg, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed March 22, 2015

We spend our winter in Ocho Rios right across the beach at Turtle Beach Towers! We stare straight at this resort.They have had 3 Labour negotiations and strikes already! Look at the picture! Wait at least a year before booking because it needs a lot more construction! The reason I am writing this is that I do not like hard... More 

Was this review helpful? Yes 67
Questions? Get answers from hotel staff and past guests. Ask a question

4,296 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4291)
Viewed
Hotel & grounds (797)
Viewed
Pool/beach area (954)
Viewed
Dining (257)
Viewed
View from room (429)
Viewed
Room/suite (391)
Viewed
Business center/function rooms (55)
Viewed
Bathroom (54)
Viewed
Family/play areas (55)
Viewed
1:17
Videos (9)
Viewed
Other (1290)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (3)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ocho Rios
1.3 mi away
Jamaica Inn
Jamaica Inn
#1 of 40 in Ocho Rios
5.0 of 5 stars 886 reviews
47.6 mi away
Hilton Rose Hall Resort & Spa
4.6 mi away
The Jewel Dunn's River Beach Resort & Spa
Show Prices
Show Prices
Show Prices
4.7 mi away
ClubHotel Riu Ocho Rios
ClubHotel Riu Ocho Rios
#12 of 40 in Ocho Rios
4.0 of 5 stars 6,541 reviews
0.8 mi away
Sandals Ochi Beach Resort
44.6 mi away
Iberostar Grand Rose Hall
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top