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Moon Palace Jamaica Grande

Main Street | P.O. Box 100, Ocho Rios, Jamaica
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1 room 1 guest
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4,774 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed a week in the end of August. Yes, there's quite a bit of construction going on all over the facilities. Two out of the three buildings are still under full construction mode. There's still work being done at the main building. We saw a couple of construction folks on the 12th floor. Minimal noise, noticed construction dusts on... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel makes it the best in ocho rios, plus the amazing renovation makes it a palace and add the great people ready to serve you all the time with a big smile earn the 5 start review... Yeah Man can't wait to come back. Thank you all in the staff to make a great week for... More 

Was this review helpful? Yes 2
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I first got to the hotel on Aug. 24th. It is amazing when you first walk in. Its still under construction so they are still working on some things. It was nice that after you check in they have an employee come tell you a little bit more about the hotel and what there is to do. Dio and Cezar... More 

Was this review helpful? Yes 6
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked MP a while back, when it was due to open in the Spring. I got slightly nervous when opening was delayed, and when there were some very bad reviews I wondered if we should reconsider......I called the hotel a number of times leading up to our departure, and was assured that things had got much better, and indeed... More 

Was this review helpful? Yes 7

Travelers are raving about these Ocho Rios hotels

West Yorkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I stayed for 2 weeks from the 9th of August. Upon arrival there were a few signs of construction, a little noisy and a few facilities yet to open. However after settling in it was clear the hotel were working flat out to get the hotel fully operational as soon as possible and day by day many... More 

Was this review helpful? Yes 3
England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had soooo much fun visiting Moon Palace Jamaica Grande!!! Although the resort is still under construction, it looks absolutely amazing inside and out. Everything was great, the rooms, the facilities, the food and the list could go on. The entertainment team were fantastic, GAYNE really stood out, he was very friendly, fun, energetic, enthusiastic and never failed to entertain!... More 

Was this review helpful? Yes 3
Durham, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is soon to be the marquee resort in Jamaica...The resort is still under development but it is not hard to see the potential of this resort and what it will eventually become...My family and I look forward to going back next year to see the progress/finished product...Let me share with you some of the things that will help... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, construction almost over, excellent staff, I'll continue to come back here as member! Great food, spa ♨ out standing, outdoor activities are awesome as well, buetiful club Noir! This location very close to most of the sigh seeing as well as shops

Was this review helpful? Yes 9
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Moon palace for 9 days, although not yet complete the service was absolutely fantastic! My highlight was the entertainment staff, especially a young man by the name of Gayne. He was so enthusiastic, friendly and helpful,brilliant with the children at the resort and always made sure everyone was included in games and activities, what a lovely guy. I... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

When i arrived (4 weeks ago) the hotel was half finished , if it was not for the efforts of the Jamaican staff this most certainly have been the holiday from hell.The service was outstanding.The friendliness and personalities of the staff was very special .From the pool attendance to the management.The food was excellent.The entertainment team went above and beyond... More 

Was this review helpful? Yes 3
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