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ClubHotel Riu Ocho Rios

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| Mammee Bay, St Ann, Ocho Rios, Jamaica
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6,541 Reviews from our TripAdvisor Community

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Traveler rating
    2,393
    2,319
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,568)
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Toronto, Canada
1 review
5 of 5 stars Reviewed today NEW

It was not as great as other Riu properties, but we had a great time. Don't be shy to ask for what you want. Food great, fun, pools great, met great friends as always!!! I would recommend this hotel. thumbs up!

Was this review helpful? Yes 1
Toronto
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this resort awhile back ( 2012) but didn't write a review...oops! Lol However, this was a great spot. Modern facilities , good food and staff . Rooms well appointed . No disappointments here .but I prefer Riu Negril . ( just my preference ) love the water over in Negril ! Lots to do in Ocho Rios ..excursions... More 

Was this review helpful? Yes 1
Pitman, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

Amoy at front desk was great. She helped move us to Riu from another dissapoint hotel, and made our stay unforgettable. She is huge asset for hotel. First impression of hotel was wonderful. Lobby is beautiful, all staff is great, and food was awesome. Room was very comfortable and relaxing, with a great ocean view and balcony. We have been... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

What a hell hole on arriving looks beautiful.Check in was ajoke was given no safe key for2 days because they never had any,sand on the floor and cobwebs in the room shower area was mouldy pool area for non delxe customers was ajoke, couldnt get asunlounger and when I did manage to get one I went to get adrink and... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I decided to visit this location for our honeymoon under the suggestion of several friends. We were both really excited, however upon arrival we were extremely let down. Our first impression was with the hotel telling us that they didn't have enough locks for the lockers in the rooms, so we had to carry our passports etc... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Loved this hotel, couldn't get the free upgrade as we had kids with us, but there was a party of 18, and everyone loved it..the buffet at times got crowded but there was always space and the trick is to find out where the cook is to get food freshly prepared. Id recommend to anyone...

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We just got back from a one week stay for a family reunion. This property is beautiful, the beach is gorgeous the food is good but this place is extremely poorly managed some workers are great and attempting to do there job every well, but the bad always sadly outweighs the good. I had a manager Richard tell me I... More 

Was this review helpful? Yes 2
birmingham
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

stayed as a family of 10 and it was a wonderful experience, The food was nice and the staff was all lovely. The entertainment on the evening was AMAZING they got my partner and my mom to participate on a few occasions. I would definetly return to this hotel and little mini man was hilarious. The entertainment guy with the... More 

Was this review helpful? Yes 2
A TripAdvisor Member
1 of 5 stars Reviewed 2 days ago NEW

We went here for a family reunion of around 40 folks, so our experience being together was amazing. However, unfortunately the hotel was a disappointment for the following reasons; 1) very slow service, took me two hours to get a bottle of water to make formula for my baby, took my cousin 2hours to check in as the system was... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW

This place should be closed down! From the start this place was a an absolute nightmare, came into the room and there was sand all over the floor, TV didn't work, and there was no clean towels. All inclusive yeh but I wouldn't feed my dog what they try and feed you at this place! It is absolutey horrible, and... More 

Was this review helpful? Yes 2
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