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ClubHotel Riu Ocho Rios

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| Mammee Bay, St Ann, Ocho Rios, Jamaica
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ClubHotel Riu Ocho Rios
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ClubHotel Riu Ocho Rios
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6,174 reviews from our community

Traveler rating
    2,270
    2,175
    968
    475
    286
See reviews for
1,595
2,366
79
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,442)
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Ottawa, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Have stayed in Jamaica before at 4 star, so thought Riu would be amazing. What a major disappointment. Reception screwed up our reservation-we wanted king side beds, ocean view and to be together. They put us on separate floors, a side view of the ocean and one of our rooms had two beds pushed together. The person at the reception... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I must say, wow! Overall, what a great trip our group had. Fortunately, this was my sixth Riu hotel I've stayed and it was most definitely, all around, one of my better Riu experiences. The staff working in the main lobby were great and always very helpful - they'll help you break large bills for tips that some hotels sometimes... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed at several Riu's in Jamaica....some in Negril when they first opened...being a seasoned traveller to Jamaica, I know what to expect from resorts, locals and the real Jamaica. Riu is like most all inclusive properties in Jamaica...it is what YOU make of it. I have no problem giving it a good rating, food was good, beach was good... More 

Was this review helpful? Yes 2
toronto, canada
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

People considering this resort should know that this property is NOT a five-star. Very good beach, sandy and clear. Food-wise, it's strength lies with the buffet rather than the ala cartes. It's perfectly fine if everything is going well, but I believe that the character of the property shows when things are NOT going well. I read the reviews and... More 

Was this review helpful? Yes 1
Washington, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

By far the best place I've ever stayed out. The room we stay was a suite and it was beautiful. The only two complaints I have about the room was it was a little noisy at night between 10-11pm. but it wasn't bad. The other was the maid didn't keep our fridge stocked with Red Stripe everyday. But still not... More 

Was this review helpful? Yes 2
Flint
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I will not be a returning customer of the Club Hotel Riu, nor will I be recommending this resort to any of my friends and family. Although the beach was beautiful and the pool was clean, the food quality was subpar and there were various areas around the dining area and bars that smelled of sewage. One member of our... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Club hotel riu ocho rios was a big disappointment. My family and I did not feel it was a good representation of Jamaica. I understand that it is a Spanish company and Jamaica did have Spanish influence however the hotel does not represent the real Jamaican culture. The hotel provides more for the American and Canadian guests which is very... More 

Was this review helpful? Yes 2
Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went on vacation here for a friends wedding! Had a great time! The food was good, the room was clean. We enjoyed the room mini bar! The restaurants were good! The night-life was entertaining! The only downfall to our trip was the towns people on the beach constantly trying to get you to buy things off of them. We... More 

Was this review helpful? Yes 3
Long Island, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Riu is a nice resort. We stayed in the adults only section, which i highly recommend if are going on a couples getaway. (I have nothing against children.) The adult section had a pool section which was very relaxing, not nosy. We arrived at 12pm, we were told that our room would not be ready until 3pm. The room... More 

Was this review helpful? Yes 3
Walden, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

DO NOT EXPECT SANDALS! NOT EVEN CLOSE!! 1) Room I rate Riu room a 4. The smell of pine sol or whatever highly concentrated cleaner greeted me when I opened the door. The smell dissapted after I opened the sliding glass door and I never smelled it again during the ten days I stayed there. The room was a little... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Jerk chicken(71)
  • Very good(49)
  • Great time(24)
  • Entertainment staff(20)
  • Ocean views(7)
  • Junior suite(4)
  • Steak house(4)
  • Pool area(4)
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7,321 photos of this hotel

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Dining (323)
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Beach (7)
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Deluxe Wing Junior Suite (19)
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Pool 1 (5)
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Pool 2 (6)
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The Hotel (21)

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