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ClubHotel Riu Ocho Rios

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| Mammee Bay, St Ann, Ocho Rios, Jamaica
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6,098 reviews from our community

Traveler rating
    2,243
    2,145
    955
    472
    283
See reviews for
1,570
2,336
77
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,413)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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  • Swedish first
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Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just got back from Riu Ocho Rios and had an enjoyable time. This is my 3rd Riu hotel and I find it similar to the others. First I'd just like to mention a few things about Jamaica in general before I get into the review. 1. Jamaicans main language is English, but you may hear the workers speak patwah to... More 

Was this review helpful? Yes 9
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is lovely, very well maintained and clean, which is always a bonus in any setting. The family room took a while to obtain, and only after persistence after discovering from others in our group that the initial room was a standard double. The food was sadly mediocre, and the queue at the evening buffet was sometimes overwhelmingly long.... More 

Was this review helpful? Yes 1
Bracebridge, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here over March break 2015. We arrived mid-afternoon on Sunday, and the check in was fast. Our room was ready, and clean. They never mentioned the lock for the safe, but we had no problem getting one right away. We stayed on the adult side, and had no issues with our room at all. During our stay, we... More 

Was this review helpful? Yes 3
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The people here are sick... these people work so so hard.... you guys are sick and FULL OF IT. The food staff entertainment work hard... my family loved it all.. stop being so uptight and live a little. .. great place

Was this review helpful? Yes 17
Shallow Lake
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First of all, if you are a smoker then don't go to this property!!!! This is a NON SMOKING RESORT. This information would have really been helpful if we were informed of the non smoking policy we would not have chosen this resort. There is no information in the new travel books nor did our booking agent relay this information... More 

Was this review helpful? Yes 1
Jupiter, Florida
Top Contributor
74 reviews 74 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

PROS: Great Customer Service, on part with Ocho Rios in general Clean Bathrooms, Nice Rooms, with attentive maid services. On Larger Beach, with chairs, water sports. Family Destination (NO good for couples) Beautiful Covered Seating areas with direct view of ocean and breezes. CONS: Adult side of resort, gets very loud with Tourist, enjoying unlimited alcohol. IF couple and family... More 

Was this review helpful? Yes 4
Rockwood, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fun trip to Jamaica included our stay at the Riu in Ocho Rios. It is a large hotel close to shopping and activities in "Ochie" as the locals call it. Food was typical resort fare with a mixture of some local dishes. Lots of fresh fruit and salads to compliment the jerk chicken and pork and a good selection of... More 

Was this review helpful? Yes 4
Reigate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have just returned from a 2 week stay at this hotel, travelling on the Thomson Dreamliner. I was a bit concerned after reading more negative reviews than positive ones. The hotel itself is spotlessly clean, I've never been to a hotel where you see someone all day everyday cleaning in all parts of the hotel! We stayed on the... More 

Was this review helpful? Yes 9
Dania Beach, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When it comes to all-inclusive, this hotel does gives you all-inclusive. All-Inclusive resorts should provide you the minimum of unlimited food, drinks, fun, and relaxation. Depending on the hotel, it is the extra perks that can make a huge difference. The factors that separate an alright all-inclusive versus a spectacular all-inclusive is all in the eyes of the beholder. I... More 

Was this review helpful? Yes 3
Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Food and Service We enjoyed our stay here but the Staff was very inconsistent in their service. This was especially obvious in someone the restaurants. Some cared, some were woefully indifferent. Buffet had a decent selection and was good but nothing stellar. example - The Japanese servers at one point brought my appetizer to the table and then came back... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Jerk chicken(77)
  • Very good(56)
  • Great time(30)
  • Entertainment staff(24)
  • Ocean views(12)
  • HOT WATER(11)
  • Junior suite(10)
  • Steak house(7)
  • Bus rides(6)
  • Pool area(4)
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7,240 photos of this hotel

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Dining (323)
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Bathroom (72)
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Beach (7)
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Deluxe Wing Junior Suite (19)
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Pool 1 (5)
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Pool 2 (6)
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Restaurants and Bars (42)
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The Hotel (21)

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Other (10)
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