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ClubHotel Riu Ocho Rios

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| Mammee Bay, Ocho Rios, Jamaica
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1 room 1 adult
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ClubHotel Riu Ocho Rios
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7,106 Reviews from our TripAdvisor Community

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Boonton, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I may not have enough space to right this review but I have to mention a bunch of things. My friend and I traveled to Riu Ocho Rios from Christmas Day to New Years Day: December 25, 2015 - January 1, 2016. We attempted to call in advance to make dinner reservations but were unable to make them in advance.... More 

Helpful?
1 Thank Katherine J
North Dartmouth, Massachusetts
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is my 3rd stay at a RIU but first time in Jamaica. I have been traveling yearly to all inclusive over the last 10 years. There were many negative reviews and this worried me but at the same time the comments were ridiculous. The ride from the airport was 1.5 hours and multiple stops and we had a delayed... More 

Helpful?
Thank gina m
Wigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A fantastic hotel! A slightly longer transfer than you may fancy after the nine hour flight but well worth it when you arrive. Efficient check in (with free safe) and met with a fruit punch while your keys are arranged. The staff are amazing, friendly and efficient. Special hats off to the entertainment team, who work silly hours and still... More 

Helpful?
Thank Joan D
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Riu Ocho Rio for 5 days in February (3-8). It is a long ride from the airport, but we knew about that. We were on the deluxe side in room 1455. Checking in with Richard was seamless, but at the same time it could have been better. He was knowledgeable and was able to answer all... More 

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Thank Chris A
Prescott, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently visited the RIU Ocho Rios for a wedding. We were very pleased with everything about this trip. The staff were very friendly and were always around and very responsive. The facility was the best I have ever stayed at. Their central entertainment area was absolutely huge and even though we received some heavy rains, they easily could accommodate... More 

Helpful?
1 Thank David_Puddy
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a great hotel. The entrance lobby is stunning. It sits right on the beach with the Caribbean Sea just steps away. The staff are very friendly and eager to help you The Rooms (well ours anyway in the delux block) was spacious. Well equipped and cleaned to a good standard every day, we did still have to evict... More 

Helpful?
Thank Darrall D J
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First trip to Jamaica for my girlfriend and I - It was wonderful! The Riu was suggested by a couple of friends that stayed in 2014 and I'm glad they did. The resort is quite massive, but easy enough to get around and figure out. We stayed in the deluxe wing and had no complaints about the room. Many here... More 

Helpful?
3 Thank SoeJocial
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our third visit to this hotel and whilst I agree that it could do with a revamp it was as welcoming as ever. Yes the decor is looking a little tired but the welcoming smiles from the staff more than made up for this. The rooms were clean and tidy which is all we want . I certainly... More 

Helpful?
2 Thank Friston130
Buffalo, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Riu is great from the food, rooms, beach, diving, entertainment, staff. They keep the beach at top notch. Coco was the kindest lady she warmed up to my daughters, played with them on the beach and made them feel the kindest Jamaica warmth. We did a wedding package at the Riu the minute we checked in they upgraded our... More 

Helpful?
Thank mnmoline
Calgary, Alberta
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 days ago NEW

I just returned from a one week stay at the Riu in Ocho Rios. My girlfriend and I booked through a travel agent and were part of a good friends wedding crew (of around 50 people). I was one of the group that wanted to pay for an upgraded deluxe ocean view room. We arrived Monday night to our room... More 

Helpful?
Thank jessie w
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less... More 

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