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ClubHotel Riu Ocho Rios

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| Mammee Bay, St Ann, Ocho Rios, Jamaica
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ClubHotel Riu Ocho Rios
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ClubHotel Riu Ocho Rios
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6,270 reviews from our community

Traveler rating
    2,297
    2,214
    985
    482
    292
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1,622
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

It seems Riu Ocho Rios would like to offer a relaxed easy going atmosphere for their guests. However, this cannot be at the mercy of sub standard customer service. In truth not all the staff I interacted with rendered poor customer service, but the ones who did really left a bad taste in the mouth - some of the Front... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's really amazing how people can stay at the same hotel at roughly the same time & have such a widely different view point. I suppose that's what reviews are all about, it's our own opinions. This is mine. The food's amazing, enough choice for all palettes (did have to wait a long time for the ackee & saltfish one... More 

Was this review helpful? Yes 1
Lincoln, CA
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just came back from the 10 days,9 nights vacation at this resort. Our ride from the airport was about 1 hour and 30 min long and it went really fast. Check in was about 5 minutes. However they didn't give us cards for the towels so we had to come back.They also didn't have a locks for the safe so... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently stayed at this hotel attending my nieces wedding - which was beautifully done by the Wedding Department at this hotel. Very organized check in for our large group. Resort itself is nicely kept, beautiful gardens, spacious pool, small gym and a spa. Food was wonderful, fresh and plentiful, drinks are readily available at bars situated on beach and at... More 

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Ocho Rios, Jamaica
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We were a wedding party do 70 people from Canada and abroad. 5 of our guests had money and documents stolen from the safe in the room!! The management played dumb and we had no resolution what so ever. The room fridges that were to be stocked each day were never attended to and when calls were made to the... More 

Was this review helpful? Yes 5
Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to an all inclusive resort and I could not have picked a better place - clean, friendly staff, beautiful beach, good food. Had an all round great experience, going back again in 2016

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The room was lovely and overlooked the gardens with a partial beach view. The staff was friendly and helpful from check in to check out. The food was great and the drinks were even better. The grounds and beach were very clean along with all of the restaurant and the pools were wonderful. I am already planning to go back... More 

Was this review helpful? Yes
Barrow-in-Furness, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have just arrived back home from 11 nights at this hotel. It was my husband and I and our two sons aged 18 and 22 years. Firstly, let me say that we had a great holiday, we always do, we are easy going and make the most of any situation. We got through the airport in about 20mins, which... More 

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I have traveled to Jamaica since 2006 and were married in Negril at the Riu Tropical Bay in 2008. This was our first trip to "Ochie" and there were many things to Love, but there were very few disappointment's as well. The ClubHotel Riu, is a very beautiful place. You can tell that they put a lot... More 

Was this review helpful? Yes 3
Toronto
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My fiancée and I travelled to the ClubHotel Riu Ocho Rios. The travel the resort from the airport was about an hour an half. However; the bus does make a rest stop half way to the resort, there you are able to get over priced patties. When we got to the resort, we were greeted warmly by the staff and... More 

Was this review helpful? Yes 5
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